Basierend auf 2.506 Bewertungen gefunden auf 2 Websites
Basierend auf 2.506 Bewertungen gefunden auf 2 Websites
Nº 263 unter 315 unter Oberhausen
Nº 5 von 6 Burgerrestaurant unter Oberhausen
Stellungnahmen
Burgers that aren't worth the money. The patty is burnt, the burger is dripping with grease (it runs down your fingers, it dribbles). The only seasoning is the sauce you choose (there's hardly any sauce). In short: burnt, tasteless, and greasy.
Anke Maaß . 2025-12-06
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Positive = Milkshake excellent, fries excellent Negative = Burger bun cold and not toasted. Why not? The burger would otherwise have been very good. My request for mayonnaise for the fries was refused. How can you offer fries without mayo or ketchup and then refuse a request for it? This is incomprehensible to me, especially at this price point, and rather damaging to business… So, two small changes and it would have been a very good meal!
Balu der Bär . 2025-12-04
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What was that all about last Saturday? Are you using Aldi's burger rolls now? Or were there delivery problems with the original supplier? Or are there tariffs on them? And I've never had such bad stomach burps as after last Saturday. Something was different, in addition to the awful rolls. And the kitchen operations were extremely disorganized. Overall, a truly exceptionally bad experience. We actually love the place, but if it stays like this, we're out.
Georg B . 2025-12-01
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Delicious food. The burger was nice and juicy, the fries perfectly seasoned. We paid €26 per person. The price is debatable, but justified by the quality of the food. Plus, you can refill your drink and sauce as often as you like.
Chris “mister Opunkt” O. . 2025-11-24
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The food here is probably : pure poison
Alban Merdani . 2025-11-23
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It was my first time there and I was disappointed. I've had better burgers for the price. The bun was soggy, the meat slightly burnt on the outside and totally dry. The bacon was so overcooked that it wasn't crispy anymore, but hard. The fries were okay, except they were way too salty. I probably won't go there again.
Andreas Zimmer . 2025-11-20
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The food is fast food heaven, the place is very clean, and the staff are very courteous and friendly. The price is absolutely exorbitant and outrageous, but you gladly accept it since you don't go there every day.
Gerard . 2025-11-06
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The food was unfortunately cold - otherwise quite good.
Jens . 2025-11-02
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Wow!! It's incredibly expensive, and the burgers are flavorless and lukewarm. Save your money and eat somewhere else!
Melanie Dylano . 2025-10-24
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Ate Five Guys here for the first time. If you thought McDonald's was expensive, you shouldn't come here. The food is tasty, but it's completely overpriced. What a shame.
Heinrich August . 2025-10-21
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Very bad. Very unfriendly. Returned burgers twice, both of which were cold. Very, very bad. And they didn't want to give my money back either. They were very unfriendly.
Uwe Fabian . 2025-10-21
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Very friendly staff, food came quickly, was hot, and delicious. Always happy to come back.
dfifou daf . 2025-10-07
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Five Guys always tastes amazing! Whether it's fries, burgers, sandwiches, or shakes. We especially recommend the Oreo shake! The drink dispenser is also great; there are tons of different options to try. Since it's usually very busy, you have to wait a bit longer, but it's still acceptable. The fact that you can sit upstairs is also quite nice.
Fr. D. . 2025-10-07
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Aside from the fact that I waited at least five minutes for my burger (despite there being no customers), my cheese has been forgotten on my burger twice, and the fries were simply soggy. It's no use being served quickly at the checkout or being able to order yourself, only to wait so long to receive an incomplete burger. Not to mention the noise of the music inside.
Rosi Na . 2025-10-07
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The quality is good, better than McDonald's and Burger King, but of course not comparable to proper burger restaurants. It was clean, the staff was very friendly, and the food was prepared quickly despite the crowds. The ambiance, of course, suffers from the crowds, but that's CentrO on the weekends.
Dontfeedtrolls96 . 2025-10-06
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Prices completely inflated!!! Once and never again. Fries that were loose in the bag, a cheeseburger, and a Coke cost €19.60. Crazy, every McDonald's burger tastes better and is much cheaper.
Наташа Штоль . 2025-10-05
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I ordered to take away but unfortunately when I got home I noticed that both burgers had mayo on them (only one was ordered with mayo) and unfortunately the second burger could not be eaten due to allergies.
Lars . 2025-10-03
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Negative: - Very expensive. - One burger came without a top bun. - The fries were simply scattered all over the bag. - The aluminum foil around the burgers was full of grease. - We weren't given a placemat to eat on. - The tables were poorly cleaned. Positive: - The fries were delicious. - The burgers were decent. - Plenty of mayo, ketchup, etc. - Self-service and a wide selection of drinks. - Easy ordering at the terminal.
Felix . 2025-10-02
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I ordered a burger and fries today. Unfortunately, it didn't say anywhere that the burger and fries were cooked in peanut oil. I have an allergy, and if I had eaten that, I would have been very sick afterward. By chance, I saw that there were cartons of peanut oil there. They wouldn't refund me, so the food ended up in the trash.
Ma Sa . 2025-10-02
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The burger was cold, so I passed it on. They made a new burger, but it wasn't much warmer, and the bread was cold... Too expensive for the service you get.
Spiros Koussis . 2025-09-26
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Very friendly staff! The burger is really tasty and absolutely reasonable for the price. The fries are a little salty, but still tasty. I like that you can refill your soft drinks for free. I can definitely recommend this place and I enjoy coming here.
Sascha . 2025-09-24
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I, in my late 40s, went to a Five Guys for the first time today. I somehow got curious and just wanted to try it out. At first I was surprised by the prices...significantly higher than Meccanica or British Chicken. More on that later! I ordered a cheeseburger with onions and jalapenos and the small French fries. During the 10 minute wait I was able to watch the processes and the preparation of the food. And it looked really good; an older, slender employee was passionately assembling the burgers and you could see that he loved his job. I got my food full of anticipation and was very impressed. Definitely the best burger I've had outside. Great meat, amazing, fresh, strong beef flavor. Juicy, the fresh jalapenos and onions were the perfect choice for me. The bun was good, but it could have been a bit better (toasting it a bit longer would have added more crunch and flavor). The fries were good, much better than those you'd get from the big-budget fast-food giants. I don't know if the foil is necessary...but all in all, it gets a full 5 points and definitely leaves me wanting more. The burger is worth the price, as the main ingredient is meat, the cheese, and the toppings/really fresh jalapenos and onions were all of good quality. Thank you so much, Five Guys!
R Hong . 2025-09-19
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I would give it a zero because they can't fulfill orders, the wait time is 50 minutes. Incompetent employees. The manager doesn't know what he's doing there.
Maka Makarena . 2025-09-12
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Grilled cheese for vegetarian 😇😇
Smit Patel . 2025-09-06
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Awful burger for €25. Tastes like I made it at home! A total hype. No need! You're better off buying and making the exact same thing at home.
MrNHt7070 . 2025-09-06
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I like CB there. And The Frice are so Good . I love Its 🥰🥰
ifran khan . 2025-08-29
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I like cheese burger. Its juicy and so lecker
Monira akter . 2025-08-29
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I like grilled cheese. It's truly perfect food.
Haytham Albashiti . 2025-08-29
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I ate at Five Guys in Oberhausen today, and it was simply delicious! The food was so good that I immediately ordered again. Especially the strawberry milkshake with whipped cream – absolutely fantastic! The service was incredibly friendly and welcoming. We had a really nice conversation, and I felt completely at home. Such great service makes a visit even more enjoyable. Thank you for the wonderful experience. From me ⭐️⭐️⭐️⭐️⭐️ One photo. I'd definitely love to come back!
Sylvain (Sylvain) . 2025-08-29
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Fantastic Food, customized Burger toppings, crispy fries better in every way than other big chains. Music seeting layout, everything works towards the best experience. If i wasn't full or have plans i would have taken more food for here and to travel.
Oliver “Drago” Steiner . 2025-08-27
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Best Cheeseburgers with Salat Wrap and All The away 🥰
Trajanka Usein . 2025-08-26
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The food is okay, nothing special. Especially for the hefty price. Wrapping it in aluminum foil is a matter of taste; for me personally, it just encourages the grease to seep through the bun and ruin the overall look. But that's always the case at Five Guys, so you know what you're getting. The burgers taste okay, the staff is super friendly, and the atmosphere, especially upstairs, is great with a view of the Cola Oasis. The place also looks clean and well-maintained! If it weren't for the prices, I would definitely come here more often. Compared to KFC, McDonald's, or Burger King, it's ridiculous. A burger costs around €13, small fries around €5.50, and a shake around €7.50. That easily adds up to €25 per person, which is enough to fill you up in the restaurant. tldr: Good quality, clean restaurant, friendly staff, but overpriced.
Daniel . 2025-08-26
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The worst 5 Guys I've ever eaten at. I thought the burgers tasted the same everywhere – not here. The fries were cold and soggy. The burger bun was soggy. The sauces and toppings weren't balanced. The meat also had no flavor.
Kevin Lenz . 2025-08-23
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7 people work here, really expensive.
Steffen Mertens . 2025-08-21
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The cheeseburger was tasty, but €52 for two cheeseburger meals with fries and a drink is ridiculous. I definitely won't go there again.
Atilla Kocaoglu . 2025-08-15
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Burger Mega, highly recommended. Unfortunately, the seating is often dirty.
Naho G. . 2025-08-15
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★★★★☆ 🍔🍟🥤 Fresh, personalized, and large portions – but not exactly cheap! 😋👌 Five Guys in CentrO offers burgers that are freshly prepared in front of your eyes – with a huge selection of toppings that you can combine however you like. The meat is juicy, the buns are soft and slightly sweet, and the ingredients taste fresh. The fries are generously portioned, nicely seasoned, and fried in peanut oil, which gives them a unique flavor. Drinks come with free refills – perfect for sitting down and relaxing while you eat. The service is friendly and attentive, even if it can get a bit louder and busier during peak hours. The open kitchen is fun because you can see how everything is freshly prepared. Five Guys is above average in terms of price, but those who value individuality, freshness, and large portions will get a solid burger experience here. Conclusion: 🌟🍔 If you're really hungry in CentrO and want your burger exactly the way you like it, Five Guys is the right place for you - the only downside is the price.
Marvin Born (Thebomcraft) . 2025-08-10
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Tried it for the first time today, unfortunately very disappointing, fries were very salty, burger was not worth the price, will not come again
Andreas ST . 2025-08-03
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So, first of all, a suggestion for improvement: put up loudspeakers to call people on; this shouting is terrible... The food, as usual, is the high Five Guys quality, which just isn't for people who prefer cardboard burgers at McDonald's.
Marc K. . 2025-07-30
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best fries ever, free refills. is this heaven ahhh
Niels Wijngaard . 2025-07-29
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The burger was lukewarm, my request for it without tomato was ignored, some of the fries still had their skin on them and were scattered all over the bag, and that came with a drink for just under €25. You'd be better off going to the McDonald's right next door. You'll get better quality, better customer service, and better value.
Erik Volkmann . 2025-07-27
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Everything is perfect for a fast food restaurant.
Robert Schneider . 2025-07-27
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Food cold, tasty looks different 🤢
Thomas Bodynek . 2025-07-12
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This was our first time here. My cheeseburger was cold when I opened it, and there were plenty of small, dark fries. My drink was just average. I expected more.
Mairi Ketsetzi . 2025-07-12
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Our first visit to the "Five Guys" burger chain and it was OK. The atmosphere was just like you'd expect from a standard fast food restaurant, nothing special. The service, including the friendliness, was very good. The food was both good and not so good. The bacon cheeseburger with a custom topping was definitely a positive. The fries at Five Guys weren't really our thing; I prefer the competition from Burger King and McDonald's; they're crispier and not as soggy. The hot dog wasn't for us either; fried like a burger and then halved/sliced, well... we prefer the classic hot dog.
Don Miguel . 2025-07-09
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We visited Five Guys in Centro Oberhausen on a Saturday. We started with the positives: the staff is friendly… after that, nothing much happened. The burgers are soggy, as are the fries. Unfortunately, the taste is only mediocre, and they're far too expensive. What we saw at the vending machine wasn't particularly appetizing either. Someone was filling up their used Coke bottle (not the cup) by touching the bottle opening directly to the part where the drink comes out. It sounds like she's got cold sores. The general hygiene isn't great either; some of the tables weren't clean. And the atmosphere wasn't great overall.
C. B. . 2025-07-05
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This was my first time at Five Guys and I was very satisfied overall. The burgers were super juicy and freshly prepared, and the selection of toppings is really great. I especially liked how crispy and seasoned the fries were. One small downside is the price – you pay a bit more here than at other burger joints. The noise level in the place was also quite loud. Nevertheless: If you like high-quality burgers, this is the place for you. I'll be back!
Sophie . 2025-07-01
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Far too expensive, and the taste is inadequate for the price. Once and never again 🤬
Miron . 2025-06-22
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The service was very friendly and relatively quick. However, I personally felt the value for money was a bit lacking. The Junior Burger for €10 was only OK. The fries were also only OK. However, the freestyle vending machines offer a wide selection, and the free refills are really nice, but otherwise a bit too expensive for me.
David . 2025-06-22
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The burgers were very good and the hot dogs and fries were just as good for 32 € with Coke it was worth it
Taha Ghaffari . 2025-06-20
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Very friendly service and truly delicious food. Great service!
Marlen Tsmn . 2025-06-16
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Unfortunately, the ambiance and food weren't my taste at all. The music is so loud inside, you can't even hear the person sitting opposite you. The biggest problem, however, is that with the loud music, you can't hear when your name is called—it doesn't really make sense. The burger was okay, even if it fell apart after the first bite. The fries were really bad, so bad that I basically threw them all in the trash. Drinks from the vending machine are warm, so you have to put ice in your cup beforehand. Bottom line: Not worth the hype, go to McDonald's for half the price.
Manu Iudicium . 2025-06-14
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I left Five Guys today in a completely positive mood. The food was incredibly fresh and delicious. All the tables were clean and were always cleaned immediately after use. I ordered at the cashier and mentioned my allergy. My order was prepared separately from my friend's and the others'. The employees changed their gloves and packed my order separately from my friend's. The team was wonderful and very helpful. I'd be happy to come back anytime!
Nora No (Nora's Reviews) . 2025-06-14
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I love Five Guys so much. I could take a bath with Five Guys. We never had much money to go to Five Guys. My dream always came true on my birthday. Today I still can't go to Five Guys every day, but it's always an experience. My grandpa used to come along all the time, but unfortunately he died two months ago. Since then, every time I go to Five Guys, it always reminds me of him. Thank you for being there.
blackmurkel2 . 2025-06-06
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I honestly don't understand many of the negative reviews. At Five Guys, you definitely get freshly made, classic American burgers – and they're consistently of a high quality. The service is fast and friendly. The ambiance suffers somewhat from the often very loud music, even though the classic US diner style is generally well implemented. I have the feeling that many guests simply don't quite know what to expect here. On the one hand, Five Guys is a fast-food restaurant – meaning it's self-service, with simple furnishings, and no cutlery. On the other hand, the burgers and fries are prepared from scratch – quite different from McDonald's, for example. Other features of the concept: The burgers deliberately look simple (classic cheeseburger look), you choose your own toppings instead of predefined options, and your order is always packaged in paper bags – that's intentional, not an oversight. I can understand if someone prefers McDonald's or Hans im Glück – but then please don't give Five Guys a bad review just because you don't understand the concept.
Niklas Tumbrink . 2025-05-27
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The burger was good. The medium portion of fries, which were almost raw, was a disgrace, especially considering the price.
Dirk Piro (mailman71) . 2025-05-15
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Catastrophically bad and price/performance is just a joke. But let's start from the beginning, according to the breakdown here. Food: 2 stars. At the bottom end, an okay burger. The meat was unseasoned. The toppings were okay, I think. The joke, of course, is that on a €12.50 cheeseburger, the toppings are “free”. Okay, good laugh. The sauces could also be bottled from the discount store. Really nothing special. For the short for the burger, I prefer to go to Piwys Burger or other burger manufacturers. The fries that were previously advertised for €5.25 for the small portion (!!!) are a joke. These are simply potatoes put through a press and they charge such prices for it? It was my first time eating in the store and it will be my last time. Service: Virtually non-existent. People do what they're supposed to do, just give you the food to take away without asking first if you want to eat there. The burger is wrapped in aluminum foil and the greasy fries are then thrown on top so that everything is really greasy when you start eating. No trays, no other aids such as forks for the fries or anything similar. So you inevitably mess up the table somehow because something always goes past the bag with sauces etc. I would like to point out positively that you can take ketchup/mayo for free. So the food, the most important aspect of a restaurant, doesn't cost money at all. For the cheeseburger + small fries + drink it costs €21.25. An absolute joke. Service: Non-existent. Just not there. Nothing is pointed out to you, even if you are there for the first time. MA look desperately unhappy. I was really sorry. Ambience: Standard fare from a fast food chain. Everything is useful for quick consumption. Eating in the Centro is a struggle anyway. I can only give 1 star here. Overall I give 1 star because the prices are absolutely outrageous for what is on offer!
Thomas . 2025-05-11
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Sorry, but the store doesn't work at all. The taste is ok. But first impressions also count. Fries look catastrophic because they are fried with the peel on, which is then carelessly thrown into a paper bag, the burgers are wrapped in aluminum foil and there is not even a way to put them on a plate. Eating fries out of a paper bag isn't exactly appetizing. Never again!!!
SAKINE Göktas . 2025-05-09
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The food was cold and inedible. And extremely expensive. Never again.
Joanne Schmidt . 2025-05-06
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Five Guys Restaurant in CentrO Oberhausen, just bad! The burger for 12 euros! Small, tastes like nothing, expensive! No peace, not recommended.
Andreas Langner . 2025-05-05
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We tried this place for the first time today - and it was a huge disappointment, I've never had such bad food for such an outrageous price. The Cajun fries were not only soggy and carelessly thrown into a large paper bag, but were also sprinkled with seasoned salt so thickly that it looked like someone had accidentally dumped a whole can of them on them. I threw some of it away because it was almost inedible. The burgers were wrapped in aluminum foil and looked quite unappetizing when unpacked. The taste was not convincing, the patties were dry and bland and all in all you can do it much better at home. The atmosphere was very uncomfortable. Extremely loud music and a very narrow waiting area where you were constantly pushed back and forth by other people. The waiting time was quite long for a fast food restaurant. The two of us stood in the crowd for over 15 minutes until we were called. Pure stress that almost makes you hungry. The price for this quality was absolutely shocking. We paid a whopping 40 euros for two cheeseburgers, small and medium fries and a drink that we shared. For the price you can sit in a cozy restaurant somewhere else, be served and eat a sumptuous (and much more delicious) meal including drinks for two people. The lady at the checkout was very friendly and helpful, but unfortunately the rest of the experience at this store was completely unsatisfactory.
Noob Salamander . 2025-05-03
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Phew, the store definitely doesn't live on regular customers. Quality is really more than bad and I don't like to say that. Totally mushy. We had the citizen return it and have it redone. Too bad it saves you In my opinion the cheeseburger costs €12.50, €10 too much for the quality. No repetition necessary
Eldin Turjacanin . 2025-04-26
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It's great that you can also sit outside
Sim Son . 2025-04-23
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Service is good and quick, but the burgers are really not enjoyable. Although well stocked, it was wrapped in aluminum foil and dripping with grease. And for a proud price.
Hubertourist KR . 2025-04-21
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Overpriced and overrated cheese burger, fries and shakes. The lack of quality doesn't match the price for the food.
J Otten . 2025-04-21
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Loveless and quality subpar. You really couldn't eat the fries at all (they seemed to have been fried several times to warm them up). If you're craving McDonald's food while you're eating, that says it all. The staff seem extremely annoyed.
Nils B. . 2025-04-18
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What a disappointment! I was really excited to visit Five Guys since I’ve enjoyed their food before, but today’s experience was awful due to poor service and subpar food. I ordered a bacon cheeseburger with medium fries. Initially, I was impressed by how quickly they started preparing my patty—especially since I was the only customer at the time. However, things went downhill fast. Apparently, there was an issue with the grill, and I ended up waiting for ages. My fries were ready early, but they just sat there while the staff dealt with the grill. I asked if everything was okay, and they assured me it was fine, though their expressions ranged from worried to uncertain. Meanwhile, my patty was left out, waiting to be assembled into a burger. After nearly 20 minutes, my wife pointed out how ridiculous it was to wait so long for one burger. She approached the counter, and shortly after, they seemed to fix the issue. I finally saw my thin, underwhelming patty placed on a bun. Five minutes later, I got my food. Unsurprisingly, the fries were cold, the patty was mediocre, and the burger was just okay. For over €21, this was unacceptable. I won’t be returning to this Five Guys location again.
Michael Evers . 2025-04-15
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1 wobbly bacon/cheeseburger carelessly and almost cold wrapped in aluminum foil! Then threw it in the bag, cold tasteless fries on top and that's €23!!!!! destroyed!
Thorsten Müller . 2025-04-14
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Burgers are okay, but absurdly expensive. A burger with small fries and a water 23€. Never again
Kai Ser . 2025-04-07
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The potatoes are good and in good quantity but we asked him in English for three hamburgers, one without pickles and another with barbecue sauce and he passed it on.
Pau . 2025-04-04
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Be careful, according to the employees, there are no crispy fries at Five Guys. I had mine for €18!! Bought a small cheeseburger, small fries and a drink. The employees were in a party mood. Didn't drain the fries and pack them straight away. They were super limp and super greasy. When I wanted to give them back, the lady said: Nope, we don't have crispy fries. They're like that, be careful because => there's still "skin" on them. I told her that I had often been to Five Guys in other cities and had crispy fries there. But no chance! Statement: we don't serve crispy fries! Ok, Ciao €5.95! Who wants to eat limp fries? Bon appetit! Producing a french fry really can't be that difficult! Well, money wasted, but calories saved.
Julia . 2025-04-03
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The staff is friendly. The food is ok. But it's far too expensive to be "okay". My daughter had a hamburger, small. Fries and a milkshake. I settled for a cheeseburger with bacon. All the fun cost just under 34 euros. For the money, the fries that were carelessly dumped into the bag were too limp for me. Ok, there were really a lot of fries in the bag. But that's no use if they aren't eaten. The citizens were squeezed into the aluminum foil, which badly damaged the burgers. But they tasted ok. I've eaten worse. But that's not possible for the price. Even the free peanuts don't help.
Stefan Baumgart . 2025-03-15
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Being a fan of Five Guys is no secret. Yesterday I saw a video of daymdrops where he eats a fiveguys burger with cajunseasoning. I could well imagine that, as that is not offered one can only ask nicely. OK ... At counter I ordered Bacon Cheeseburger alltheway without champignons and asked if the cooks could season my burgerpatty Cajunstyle. (Fortunately, it was not totally overcrowded in the store). Sabrine the super nice service lady asked the chef ... and I got my wish ... In addition regular fries and a drink. Quality: as Daym drops says it's so funny and fitting: if you bite the fry, the fry bites back ... The fries are just always perfect. Crunchy, well browned, fluffy inside ... The perfect amount of salt. AND ... The extra "shovel" next to the cup in the bag ... greasestains on the ghettogrocerybag ❤️ The burger .... With Cajun ... (even without) just delicious, juicy, fresh ... I have already before the first bite this melancholy before the last. Five Guys costs a little more than the other chains ... However, I am also full afterwards. With Micky D's or BK, a menu is not enough ... Until I'm full there, I put down the same amount as with Five Guys. But the quality is better by FAR. The staff is great. Friendly, authentic and well trained.
Micha Boes . 2025-03-04
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Burger topped as desired and fries delicious, but very expensive. Two burgers with fries €40!
Andre Bohn . 2025-03-01
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What I experienced today is something I've never experienced anywhere before - only two people in the kitchen, one of whom was completely overwhelmed and that's why the burger pattis were more than crispy and the meat was dry and they spent almost €14 on it. Never again for almost burnt pattis. By the way, it wasn't extremely busy but it still took 20 minutes
Nadine “Nadine” . 2025-02-28
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My first visit was a great experience. What was the burger good, the fries were delicious and the shake was to die for. And the employee at the checkout was so friendly and explained everything patiently. Apparently it was a happy coincidence. My second visit was... I'll put it this way: I imagine a warm burger differently, especially warm. But he was cute, maybe I should have fed him so he would grow. No comparison to my first experience. The fries were somehow (I can't even explain this properly). They looked like they had been fresh from the freezer into the deep fryer. Crispy on the outside, mushy on the inside, but well seasoned, and the shake... It wasn't worth it to me. Too bad about the money. I'm happy to pay good money for good food - you don't go there every day, so it should be something special. But apparently my first experience was more of a coincidence or the staff were better trained.
Waraspan 75 . 2025-02-27
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Were there yesterday and my 6 year old nephew had to vomit. We asked the cashier if we could quickly get an empty paper cup so he wouldn't puke all over the floor. The lady really wanted to charge 4 euros 10 for an empty cup. Never experienced anything like this.
Mike B . 2025-02-24
WEITERE KOMMENTARE IN Google
53 euros. There are two cheeseburgers, a portion of fries and a cola. Not in an upscale restaurant, not with candlelight and table service - but in a fast food joint. What do you get for this price? First a queue. Then patiently listening to a number thrown vaguely across the room. If you're lucky, you'll understand them, if not, you'll just have to guess. At some point you hold a paper bag in your hand and look for a place. If anyone is still free. Comfort? None. The crowd is large and seating is limited. If you're lucky, you'll catch a stool or squeeze somewhere in between. And then the hope: Maybe the food will make up for the bumpy start. The first impression: aluminum foil around the burger - a gift, that's irrelevant. The fries on the other hand? Just a mess. Why served in a mug? They tip over, spread everywhere and cause more trouble than joy. Whoever decided that either had a sense of humor or a strange idea of practicality. The burger itself? At 13.50 euros per piece, you might expect a juicy, well-grilled patty. Instead, you end up with a flat, compressed mass that looks more utilitarian than appetizing. The taste? In order. But nothing that justifies this price. Fast food remains fast food. But if it moves up into the league of restaurant visits in terms of price, it should be able to compete there too - be it in terms of ambience, organization or quality. Conclusion: The money would be better spent in a restaurant. There is not only good food there, but also what makes a real dining experience.
Dennis F. . 2025-02-21
WEITERE KOMMENTARE IN Google
Delicious food, increased crowds delayed delivery.
Jens Rheinfelder . 2025-02-20
WEITERE KOMMENTARE IN Google
It's fast food, you know what you're getting into. The burger was tasty and crispy. The fries concept still remains a mystery to me, as well as the fact that you don't get a tray but the burgers come packaged in aluminum. But I would like to highlight the great, very friendly service from the lady at the checkout who served us. For many people, a friendly person with a smile makes a big difference.
Benjamin Funk . 2025-02-18
WEITERE KOMMENTARE IN Google
Very dirty, the sauces were empty and there were no napkins. It's sad... we were actually looking forward to a burger. It's also really expensive, so you'd rather go to a real restaurant instead of a snack bar.
Adi v. Holt . 2025-02-11
WEITERE KOMMENTARE IN Google
So we were there on Friday before the Karolin Kebekus event. A normal burger with medium fries and a cola. I ordered that. The advice was good, no question, but everything else was more like below average. The Cola like Mäces, the fries were very good, but they buried the burger, which was squished in aluminum foil. But we couldn't hide the fact that the burger was between lukewarm and almost cold! Absolutely bold and outrageous! Since I had to wait so long, even though there wasn't much going on, I couldn't complain otherwise I wouldn't have been able to get in to Karolin Kebekus! As I said, the burger was really squashed into the aluminum foil so that half the sauce was hanging in the aluminum foil! In addition, after waiting 15 minutes, the number 87 was called in front of me and then after another 25 minutes the number 105 was called in front of me, shortly afterwards I came with the number 94!!!! For the price it's too bad for me, just outrageous! Is that your style!? Guys, save yourself the disappointment and go somewhere else! greeting RALF Wilken
Ralf Wilken . 2025-02-09
WEITERE KOMMENTARE IN Google
Unfortunately I was disappointed The food, even though you had entered it in the terminal on site, was carelessly packed in a bag The fries were flying everywhere in this bag, so you can't even get to the burgers And please explain to me the meaning: you order including free refill, wait a long time for your food, get the bag in question... but without a cup?! You should get this at the ordering counter... where there is a queue to order So I have to wait twice to receive my complete order? What kind of concept is this? But the food was very good
Matthäus Panek . 2025-02-03
WEITERE KOMMENTARE IN Google
Super fresh food, unfortunately a little limited seating so only 4 for the ambience... Fries absolutely A+ just like the mayo. Salt pepper available as well as ketchup mayo and malt vinegar as well as refill for soft drinks. Yes, we paid €100 for 4 people today, but simply because I underestimated the portions. Citizens seem small for 12-13€ but they are brutally filling - everything is fresh and homemade. Special requests were 100% fulfilled. The milkshakes are also super tasty and did I mention the fries?🤣 I'm actually not a big fan of fries but they were very good. Everything was hot and bomb. At MCs I eat 2 burgers to fill myself up and after two hours I'm hungry again. We ate there at 1:30 p.m. and now it's 10:30 p.m. and what can I say...we're still full. You can also add as many free toppings to your burgers as you want. Which is also very child-friendly because everyone can customize their burger. Even my picky kids would now choose 5Guys over McDonalds again. I think it's great. It was our first time there and the cashier, after I asked how things were going, explained everything very well and patiently, even though all hell was going on there. Simply great...Keep it up 💪🏻P.S. the bacon is world class.
Dolores Roger Molina . 2025-02-01
WEITERE KOMMENTARE IN Google
€53 for two cheeseburgers, fries and coke. In the diner you have a comfortable seat, service and, at over €25 per person, something delicious to bite into. Here, however: Stand in line, wait until a service employee calls out your waiting number indistinctly (it's the year 2025) and with a bit of luck you can understand the mumble. Then you grab your cardboard bag and can make your way through the crowd of boxes still waiting to possibly get a seat. Or a stool. I know something different from the USA. Well, okay. Found space, a bit tight like a cafeteria at peak times. Okay, the burger at that price will make up for it. Complaining about the aluminum foil is a waste of time. The portent of the fries in our bags was apocalyptic; whoever came up with the idea of serving fries in paper cups probably had a rude sense of humor or was related to an anteater. Plus point for the employee: he could pronounce Cajun correctly. The burgers: If I pay €25 for a burger, I don't expect shredded Wagyu, but I don't expect a pressed meat briquette either. The patty tasted okay, but I also felt sorry for it, crammed together as if the burger had been put together with a hammer and, just to be on the safe side, you put it through the washing machine. Yes, it's fast food. But when the food is so exorbitantly more expensive than at McDoofs and Blödkingz, you can expect a little more quality, organization and ambience at three times the price. And the peanuts can't be that expensive to justify that. Then it's better to just go to one of the restaurants, get friendly service and get more money
Doc Havoc . 2025-02-01
WEITERE KOMMENTARE IN Google
Worst citizens ever, served in aluminum 😅😅
Ibrahim Balasini . 2025-01-27
WEITERE KOMMENTARE IN Google
Price performance absolute disgrace! 14€ (!) for a mediocre lukewarm cheeseburger - without any side dishes! Large fries 9€ (!). All without service! Wrapped it in aluminum foil, put it in the paper bag and that was it. Outrageous
Alex . 2025-01-25
WEITERE KOMMENTARE IN Google
Super friendly staff, thank you very much
Björn . 2025-01-19
WEITERE KOMMENTARE IN Google
Terribly cold in the whole restaurant! The hot dog was completely cut through and NOT EDIBLE because everything was spilling out everywhere! The Chesburger is no better than at McDonalds. The fries were spread all over the bag because the container was too small! No matter whether you use all the toppings or just one, you still pay the same amount! Speaking of the amount! The price is a disgrace for what is offered! NEVER AGAIN !
schu woe . 2025-01-19
WEITERE KOMMENTARE IN Google
Burger rather small. The patties were very limp and I didn't like the cheese. Otherwise ok, but for the price I've eaten much more delicious burgers. Drinks with a refill station and the various Fanta flavors is definitely a plus. Otherwise fast food restaurant atmosphere. Nice view over the oasis from above. The ordering machine at the bottom is cumbersome and buggy.
Sudeki Da Ne . 2025-01-18
WEITERE KOMMENTARE IN Google
Unfortunately, I personally didn't like the cheeseburger and the patty was still very raw on the inside. Ketchup, mayonnaise and drinks have to be filled by the customer themselves, the menu is packed in a paper bag, even if it is eaten on site there is no tray, let alone table service. Regardless of whether you only choose three toppings for your burger or all of them, the price remains the same, which is already very expensive. The ambience in the restaurant is very loud due to the music. Sometimes you don't understand your own words and having conversations is very difficult. A large portion of fries is put into packaging that is far too small, so that in the end more than half of them end up lying around in the large paper bag. The whole concept just seems to be based on as little work as possible for as much income as possible.
Marci . 2025-01-13
WEITERE KOMMENTARE IN Google
Very bad burgers that taste like nothing. The bread is soggy and the halapenos were raw and not pickled. No zalz, no spices, absolutely nothing tasted good. For the money I paid for 1 burger, 1 fries and 1 drink I would have gotten 2 big mac menus at McDonald's.
Timur Deniz . 2025-01-07
WEITERE KOMMENTARE IN Google
The quality of the food is actually better than the overall assessment, but the price/performance ratio doesn't match. The ambience and service could be sacrificed for the location and crowds, but I have no comparison to another Five G. I wouldn't eat there again, I can think of better shops, including in Oberhausen. When it comes to burgers, especially Smash, Moers Pattys and Berries remains the number one. In the Centro I would even prefer Mc D. just because of the price/performance ratio.
_It_s_AWMK _ . 2025-01-04
WEITERE KOMMENTARE IN Google
The woman when ordering was very nice and in a good mood, and the food was completely okay Unfortunately no conversations possible due to the music being too loud. Please bring headache tablets with you next time
Laura-Aurelia Spies . 2024-12-28
WEITERE KOMMENTARE IN Google
A pure rip-off and incredibly poor service. We were there with 2 people and spent 42 euros for 2 burgers and a sandwich, the sandwich was a joke! Burger bread briefly grilled with the cheapest sliced cheese. 7.50 euros for 10 cents worth of goods! The cheapest of the cheapest! Not edible! Burgers were filled incorrectly, meat wasn't fried properly because there was too much going on, there was no notice to pick it up, incomprehensible numbers were shouted!!! Loud ! The whole time that food was handed out in a brown bag, there were no tablets, you couldn't eat in peace, at least the fries were ok. The burgers were far too small and the price-performance ratio was poor! It's only a matter of time before word gets around and then everyone will know that a McDonald's or Burger King is a thousand times better! We'll never go there again. We were really angry. Why is there no digital display? Why is there no way to transport the food neatly to the table? Why is this packaged in bags?
Selcuk Cankaya . 2024-12-22
WEITERE KOMMENTARE IN Google
It felt like the burgers used to be better. Unfortunately the price is too high for what is currently on offer. The atmosphere is nice but the music is always too loud.
Sonnfried Sonnenschein . 2024-12-17
WEITERE KOMMENTARE IN Google
Nothing other than to be expected from Five Guys, prices so overpriced for cold standard burgers, staff unfriendly and unaccommodating, every burger, let alone the kebab shop, would be better suited, especially the women employees in the southern area were very, very disrespectful to me and my colleagues urgently re-educate!
Daniel Goitom . 2024-12-14
WEITERE KOMMENTARE IN Google
Need to have automatic system to get your order. Currently the manual approach we see only in 90s, lockst Macdonald and get yourself one of those signage and automate your service!
Peter Wu . 2024-12-13
WEITERE KOMMENTARE IN Google
The milkshakes are world class, the rest… our first time here was for the burgers and not the shakes. My bacon cheeseburger was cold and upside down in the bag (there are no trays), so when I unpacked it it fell apart and ruined my clothes. It was only possible to eat it if it was tattered as it was completely disintegrated and soggy. The taste was ok but all in all we spent €50 for two meals here, in a fast food restaurant!! I'd love the shakes again, but probably not the rest.
Michael Klasen . 2024-12-07
WEITERE KOMMENTARE IN Google
Burger for €10.95 is way too expensive Rolls cold and soggy. Meat was cold. Not recommended
Renate Görtemaker . 2024-12-07
WEITERE KOMMENTARE IN Google
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