Five Guys Köln Dom in Köln

These are definitely the best fries I've had at a fast food chain. The wait for the burger is quite long, but at the end of the meal, you're happy. As I said, the fries are absolutely top-notch.

Clean place, friendly staff and fast service...if it falls into the fast food category it is positioned in the top positions for the quality of the meat. Value for money 8

I've always been satisfied with Five Guys at Cologne Cathedral. The burgers and fries are delicious and fresh. Unfortunately, this time I got tomatoes on my burger instead of the salad I requested. Since I have a tomato allergy and didn't notice until I got home, this was disappointing. A small notice at the counter or better control when ordering would have been appreciated. Otherwise, friendly staff and good quality.

Disappointing – Not Good Value for Money I visited the Five Guys near Cologne Cathedral with my partner today – unfortunately, it wasn't a positive experience. The place was crowded, with long lines and a loud atmosphere. The burgers and fries tasted okay, but given the high prices, I would have expected much more. The value for money here is absolutely not there. The dirty restroom was particularly negative. Furthermore, there is virtually no service – you have to clear everything yourself, and tables are dirty from the previous customer. I definitely won't be coming back for fast food at exorbitant prices.

I stopped in briefly to try a burger. It was delicious and fresh. It's a different experience to choose your own ingredients. It's definitely worth doing.

Delicious burger bowl, we took it with us because of the ambiance... Service was okay but a bit disorganized. Inside and out, it looked very dingy, dirty, and unkempt, with lots of trash dumped everywhere...

Burger delicious as always, staff can't speak German where are we here

Delicious but high prices, the peanut thing is nice 👍

Better than the well-known chains. I prefer the other one at Neumarkt.

We waited a long time for the food, and the service was very unfriendly. If I could give the service 0 stars, I would. The service became very personal and very unprofessional!

Yesterday during our trip to Cologne, we had dinner there—there were five of us. The burger was juicy and delicious. The fries were crispy on the outside and soft on the inside. We really liked the seasoning. The unlimited drinks were also great. A 5-star restaurant.

My first visit to Five Guys (at Cologne Cathedral) – and definitely my last. There were two of us and we paid just under 50 euros for two burgers, two fries, and two drinks. What did we get? Mediocre burgers, mediocre fries – absolutely nothing that justifies the price. They do offer an extra portion of fries and a free drink refill, but that doesn't make it any better. The restaurant was almost empty, but we still had to wait about 20 minutes. There were only three Five Guys today – and they seemed completely unmotivated. On top of that, there were dirty restrooms and a pungent chlorine smell throughout the entire downstairs area – not exactly inviting either. We should have gone for the pizza next door. Not a recommendation, and no chance of repeating.

Well, there are better burgers 🍔 and fries than here, the prices are pretty steep - once and never again

Sickly overpriced for small burgers

The food is very good and the fries are served generously, however I find it expensive for a fast food restaurant to pay €35 for 2. Our 2 menus were €13.50 each (fries and drinks not included), so we had a portion of small fries for 2 at €5. The burgers are very compact and the fries are good quality.

This was by far the worst meal I've ever had. The packaging was a disaster – everything was falling apart, soggy, and dripping. A shake was completely forgotten, and apparently no one checked the order. The completely overpriced fries were absolutely soggy – any local chip shop could do a much better job for half the price. The burgers? A complete disappointment. Cold, soggy, the bread was soft and ripped right apart, and everything just fell apart. For the price, I really expected something completely different. Overall, just disappointing. Once and never again.

Solid burgers, even better milkshakes

The food was fresh and delicious. You'd have to dig a little deeper into your pockets for that.

Not the best one but also not bad.

It was very delicious and clean. We enjoyed it very much, but the waiting time for the order was a little long.

Delicious burgers 🍔 and limp fries, long waiting time. The ordering terminals tend to break down and the queue becomes even longer. Although the staff is busy getting the shop in shape, the tables (2 "tested yesterday") are so sticky that you can't even lift them with a napkin. There is a tingling sensation in your fingers that you have to wipe off before you can “enjoy” the already lukewarm burger and cold fries.

Normally crowed and burgers are good but a bit pricey for what you get, but anyway is ok for the price of burgers in other similar places.

So I bought a large fries and 2 burgers there. I have to say, a burger for just under €10 is really cheeky. And the burger makers did everything wrong. I didn't get anything I entered.

Like all Five Guys, the food was delicious, only it is becoming more and more expensive, with England's overpriced prices

Delicious burgers, fast service.

Toilets are horrible!!!! You can't lock the door, you had to hold it with your foot, the toilet flushes itself every 15 seconds, you can't wash your hands because the water burns and the pipes under the sink are not tight and water flies everywhere. Better to poop around the corner instead of in this store

Burgers are average… Don't understand the hype

Five Guys always impresses in terms of taste, but the service is catastrophic....Fast food chain, but I waited what felt like an hour for my food....no receipt came out at the order counter and they were overwhelmed when asked at the checkout!

Good location, good food? A little expensive but good quality so it justifies the prices, however the restaurant was a little dirty

Only went there because it was full on Mc. Really dirty, alot if drunk people, crowded, the food was 1% better taste then Mc and that’s really bad taking in the consideration that the MC is very cheap. Very expensive, the fries didn’t have any paprika seasonings as they usually do, alot of waiting time, no receipt back and not alot of choices. Mc has 10x more items in the menu then them. Really disappointed compared with the price paid.

It is a little more expensive than its main competitor, on the other hand, it gives you unlimited drinks, the amount of peanuts you want, and free sauces. We were greeted by a woman who spoke Spanish and she took great care of us. You can order at the machines at the entrance or at the counter itself without problems. The burgers are a good size, you can add any toppings you want and they serve you a lot of fries apart from the ones you already ordered. It's well worth it, but just know that there are only beef burgers, no chicken.

25 euros for a dried up hamburger and some hard fries. Many reviews on the wall that say otherwise, but this was not worth it at all.

Five Guys is a great restaurant for burger lovers. The burgers are very tasty and have the great advantage that you can personalize them according to your own wishes. The ingredients are fresh and of high quality. However, the prices are quite high, which could be a disadvantage for some. The waiting time is average – not too long, but not particularly fast either. Overall, I give the restaurant 4 out of 5 stars because the quality and taste are really impressive, but the prices could be a little cheaper.

A clean place and tasty food ❤️

It's getting more and more expensive, but it's delicious every time :) Can be ordered with self-service terminals. 2 floors and of course free peanuts :)

The staff can hardly speak any German. Had cucumber on the burger even though I didn't order any. Milkshakes are so overpriced at €6.95 for 0.4l, but they taste good. I would like to know what's actually in there. Because it can't be natural ingredients that justify the price. The upper floor is dirty, especially in the corners and under the tables. The burger was cold, the cheese didn't even melt. Hygiene in the kitchen: almost none. Despite wearing gloves, the staff touch each other and then the food. Looking back, I don't even know why I ate it in the first place. The smeared receipt alone is an imposition. The purest germ killer.

Easy to find as it is in a downtown area It's not that difficult to get a seat Delicious and friendly. But... the price is so outrageous...

Worst service ever. People are waiting for service and employees are talking loudly and laughing. Impossible to get anyone's attention

two days ago the phone was stolen, no one even apologized, the police didn’t even look at the surveillance cameras, the staff was below badge 1

It's worth it for the food and for having vegetarian options. I hope you come to Portugal

The restaurant is clean from the inside, the meals are filling, and the prices are reasonable. The idea of ​​pistachios is nice. After you order, you put in pistachios and have fun while the order is prepared.

They finally started using trays rather than just a bag even if you eat at the restaurant

Fabulous burger and Best peanut milkshake!

We ordered 2 citizens and 1 fries for 30€ and not even 1 drink... Citizens are a bit too expensive

18 euros for one person and then mcce's quality is mega assi. And you wait for half an eternity

The furnishings are straightforward and clear. The primary colors are red and white. It's clean. It has the charm of a fast food restaurant because you wait at the counter for the food you previously ordered on screens (like at McDonalds). The selection of food is not nearly as large. You want to focus more on quality, what you really taste. Once you order, everything is freshly prepared without exception. No burger is prepared on warming plates. This means that you have to wait a few minutes for your food. If it is full, correspondingly longer. But the quality makes up for it sufficiently. My favorite are the fries. The price here is a little above average compared to other restaurants. But the enjoyment is simply A1. With peel and not overly salted. The drinks are refills. You get a huge selection. Almost like in the drinks market. (but stay away from Cola Cherry or raspberry... 😉) Otherwise no complaint. Bon appetit.

Awesome burgers and fries, as always. Perfect location.

Hamburgers and fries are as successful as ever. However, peanuts are not available in the common area like in other branches, you have to specify that you want peanuts when ordering. Centrally located close to Cologne cathedral.

Excellent - after that you can't go to any other burger fast food.

I've been a fan of Five Guys so far, but was completely disappointed this time! 2/3 of the self-service screens didn't work, the staff could barely speak German (irrelevant to me, but not everyone in Germany can and needs to be able to speak English), it took a relatively long time for Five Guys, the fries were inedibly salty and some of them were inedible The colleagues' burgers were cold. Given the prices, I'd rather have good service at another burger restaurant.

My complaint is just repair your cola drink machine. Burgers and pommes were tasty. But I feel like I drank water with some Coca-Cola inside. Very sad yesterday, same thing happened to me in Berlin

Waiting forever for a burger and a drink for €20

Food was good and fresh, just like regular Five Guys anywhere. I didn't give 5 star because it wasn't fast, as in "fast food". Took over 15 minutes for my order to be prepared and it was even that busy. But besides that it was good.

The waiting times are disgusting

There was no mayo in the containers but only in small bags, so we filled the mayo from the bags into the containers. Unfortunately, we saw straight away that the mayo was thicker than normal mayo, and it smelled sour, so we threw the mayo away. But we still wanted something to dip in for the fries, so we used ketchup, which had strange bubbles on it, it also smelled sour, I googled it and it came out that bubbles in ketchup are supposed to be mold?! Unfortunately the fries were very wobbly and not really crispy. Otherwise the burger was very, very tasty as always!! :))

Unfortunately I can't give zero stars. Absolute disgrace what is served here. Overpriced, taste is zero and the fries are so seasoned that they are not edible. Peanuts moldy.

Time of day: Wednesday evening People: 2 Staff: Cashiers are not really communicative. A service employee rudely intercepted all the people who just wanted to go to the toilet. Price range: high. Rating: overpriced burgers with little taste. Burger buns and patties not tasty. The store is not recommended.

Freshly made burger here at Five Guys Restaurant. Hunger is satisfied for a long time and the burger is really very tasty. Lots of love for the fact that you can refill the drinks! ❤️

Way overpriced food with just average taste. After eating I was still nauseous.

After Paris five guys, this place is number 10, 5 stars... I recommend

A typical Five Guys experience, but it was surprising to find self-order machines here, as many locations don’t have them. On the downside, and in line with other reviews I’ve read, the cheese on the burger wasn’t even melted. Another issue was with the iced tea... I selected it expecting a regular iced tea, but it turned out to be carbonated. The machine didn’t clearly indicate if there was a non-carbonated iced tea option available.

Just a regular burger. I could it the same in a regular chain. You don’t have to pay 12€ for that!

Something just for young people

As far as I understand, tastes vary in every restaurant. While Vienna is very good, I cannot say the same for Cologne. The burger upset my stomach. Also, it's not worth the amount you spend.

DISASTER!!!!!! We were sitting right at the entrance to the kitchen and a mouse came out of the kitchen. Disgusting. The store should close, you can't serve something like that, especially at prices like that Doesn't work at all

Food was good, unfortunately the second time all the sauce was gone and the burger order was wrong

Worst Five Guys I have been to (And I mean it). Service,food,hygiene whatever your criteria is believe me this place would not fulfill it. They didnt even have peanuts.

It was nice, the seating on the upper floor was airy and spacious, the fries were great and the burger was also good.

Hamburger and fries were very good as always. But our order was a little delayed. Other than that there was no problem. Usual five guys.

Hamburger good but overpriced. Large fries 9 euros. Ambience very simple!

Food fantastic, staff friendly, seating area marginal (messy, poorly maintained).

Good proximity to the tourist attractions of Cologne. Offers plenty of space to settle down. However, we found some hiccups; the burger was borderline lukewarm unlike the boiling fries. We did not receive our drinks during service, special mention for the waiter who spoke very good English who pleaded our case and who apologized on behalf of the team. In terms of value for money, it was a first for Five Guys, we found the prices much too high. (40€ for two people).

Food is really good and the quality is top for a fast food chain. Prices are a bit expensive, but it's worth checking out!

It was my first time there and it was cool. The second floor was nice and quiet, but the lower floor was a bit too loud.

Fries were delicious, burgers were mediocre, dirty, trash cans were full and everything was sticky. Toilets were a disaster, water was way too hot and couldn't be regulated, flush was broken. You get a paper bag and citizens in aluminum foil and you can see food then kind of spread out on the sticky table. Refilling drinks is nice.

Hands down the most expensive tasteless burger I've ever had and trust me I've been to a lot of fast food chains. 15€ for a burger and not even a chip to to be seen. Sitting looking at my wife here debating to go to McDonald's now that it was so disappointing. Also order jalapeños which tasted like peppers pretty sure they where. Also the hot sauce might as well been salad cream. So yeah very disgusted with this one now over and out.

Very nice service. Everything explained patiently. Unfortunately the price is very excessive. The fries (large) for around 9 euros were quite ok and the quantity was more than enough for 2-3 people. Unfortunately, the burger itself wasn't the least bit convincing. The meat is too dry and unseasoned (no salt). You can freely choose ingredients. Given the price (cheeseburger for 12.50) that's the minimum. If you make your own burger at home, perhaps for the first time, then it tastes identical. When I make burgers at home it tastes worlds better. I promised myself more. 3 burgers, one fries and a drink total around 50 euros. This is more expensive than in the good burger shops, where you get fresh meat and can choose the cooking level. All in all just ok. If it hadn't been so expensive I wouldn't have eaten it. Wouldn't go again.

Yep, the taste was okay, nothing more, nothing less. The service was very friendly 🤩 thank you very much, the very best to you 🍀 Best regards Sesil Özbekcioglu

The burgers and fries we ordered were really good!! Full marks for that. Unfortunately, the service gets points deducted... the staff couldn't speak any/hardly any German and it was somehow difficult to speak English either. For my mother, who doesn't speak English, it was a challenge to order a medium portion of fries. The employee seemed pretty annoyed, which I can't understand.

The disabled toilet is on the first floor without an elevator

Kitchen management is very bad. There is no such thing as order tracking. The team is incredibly dispersed. Those who order 10 minutes after you can receive their order 10 minutes before you. Never Five Guys Cologne again!

Food absolutely expensive For two 60€ (3 burgers (1 menu + shake)) Daughter burned her hands because the plumbing was broken because there was only hot water. On the upper floor, the service area was completely empty and cleared out Look for alternatives in the neighborhood 💭

I didn't know about it until now, but I have to say that I was really surprised, the burgers were freshly topped and really tasty, the small ones Fries were at least in normal life a medium fries, so enough for 2 and tasted really good. In terms of price, of course, it's not comparable to MCes, but it's also not in terms of taste, because it's 1000 times better. So I highly recommend it if you want to eat something quickly!!

This burger was delicious, no wonder Obama loves them

The food tasted good The lady with glasses at the checkout was very unfriendly. She spoke so quietly that you could hardly understand her. She also ended up taking the order incorrectly. We had ordered burgers and she gave us sandwiches. General was very aggressive and very unfriendly.

I ordered a cheeseburger. You can choose all the ingredients yourself. Cost: 12.50 euros for a cheeseburger with cucumbers, onions, mayo and ketchup. Service good. Unfortunately, you still have to order at the counter in the traditional way. I hope the terminals like mcd's come soon. Ambience is nice but not that contemporary anymore.

Via UberEats 14 euros for a mini burger and 7 euros for a milkshake that wasn't even included, so I spent 22 euros for a burger that I ate in 3 minutes. Way too overpriced. People prefer to go to McDonalds, I don't recommend it, you spend a fortune on mediocre food and don't even get what you ordered.

Top local. Burgers simply legendary. The staff always felt like they were in a good mood.

Dirty, awful food, wrong order, awful nuts.

Nice staff, clean shop and the food tastes great 👌 Only the toilets need more care. Otherwise everything was great!

Awesome burgers AND fries AND soft drinks! A bit pricey but totally worth it!

I ordered a cheese bacon burger and added ketchup and onions, with a small fries and a soda. The burger was very bad—the bun was dry, the meat was decent, the bacon was nonexistent, and the cheddar wasn't even melted. The fries are the best thing about this place, along with the variety of sodas to choose from. I don't recommend eating here if you're craving a burger.

Small Five Guys - food top as always, employees rather semi-motivated, toilets with siff at train station level.

Tried Five Guys here for the first time. A bit expensive, but tasty. Free refill drinks is nice. I can recommend the bacon cheeseburger with fries. However, I don't think the bag in which the food is presented is that nice. I think a tray like the competitors would be more suitable. The prices here also charge a little more than the usual fast food shop. But overall good. I will definitely eat there again.

Food Quality: burger taste is good, but so many things wrong. Cheese not even melted, no sauce was added (even though it had been selected), buns cold. Portions: burger size is good. Portion of fries was very small and sad for the price it was for a medium portion. Drinks: several options of softdrinks and milkshakes. Price: quite expensive. Especially the portion of fries which had nothing special. Service: very very veeery slow. More than 30mins waiting for a fast food burger. Would rather go to an actual restaurant. Atmosphere: not bad, has lots of space and even tables outside. Highlights: not this time Things to improve: the kitchen was chaos. Orders were almost not even following an order sequence. Jumping back and forth. People that were behind me and ordered more burgers than me were served before me. Payment Method: CC, cash

Good burgers but super slow and warm. 25 minutes wait for order to be made .

A burger place that never disappoints, I never go wrong with the classic burger. Beverage selection was wide. I was pleased with the potatoes.

Really very nice shop and very easy to reach, Five guys should be available more often in Germany. If you want quality burgers go to Five Guys!

Great place, the food tastes great and the staff are very welcoming.

For fast food, it's simply the best you can get. Burgers are prepared fresh in front of the guests, put together according to their own wishes. There are plenty of fries - more than fits into the containers. There are vending machines for drinks where you can tap your own favorite drink. I deducted points for the high prices. The ambience was okay, but nothing special.