Five Guys Düsseldorf Flinger Straße in Düsseldorf

Pretty good food, but long delay to receive the order

I paid 7€ for a sandwich that i ate in like 2-3 bites. Paid like 25€ with a friend and we ate litrerally nothing, drinks are refillable but still its just not worth it. Service is okay tho but nothing special.

Actually, I like Five Guys, but this time the burger wasn't very good, though the fries were nice.

I liked coming here every couple of months as this has been by far the best fast food around in taste and quality. However, the drastic rise in prices no longer takes us here. €11 for a fist-sized hamburger is insane. The CEO for Germany wants to ‘crack’ €100M in sales, but please not in this way…

The location is very nice, right in the center of Alstadt. A standard five guys restaurant. Because I love burgers so much, I eat one meal here if available in the city I visit :)

Expensive burger, nasty taste. The bacon looked like udder grease. And the nougat lock then had to oxidize a lot. The better burger is in Gahlen.

The food is not worth it. I went there just because it was close to where I was staying, but it was a mistake. The burgers and fries are not as good as you expect them to be when you pay almost €22 for them.

The price absolutely does not match what you get. I paid €24 for a menu. In return, for example, you get a satisfying burger menu at Hans im Glück

Tastes very good. Unfortunately it's a bit too expensive. But good

Employees speak little to no German, Burger was totally cold and very overpriced

Oh well. Tastes 1:1 like a fast food burger. But it costs three times as much. Tables dirty, chairs uncomfortable. Milkshakes make you sick, fries are quite good.

It's delicious, but it's not affordable for the price.

The customer service from part of some of the employees leaves you with a bitter taste. The employee by the cashier was friendly and quite understanding that I had my (6kg) dog while I order and waited for my food. However, an employee who did not even start his shift, took the cortesy to come and tell me to leave because of the other (2) customers will be disturbed. The worker at the cashier told him it was fine and I only waited for the food, this wasn't satisfactory for him and went to notify the manager. I understand she was doing her job as a manager and following the sanitary rules but honestly, this all happened on a time frame of 5min. 5 minutes that this dear employer could not wait to come to me in the most unpolite way and bring me out. I totallu understand the concerns but not the manners this was managed. Nevertheless, I want to thank the guy at the cashier for his understanding and politeness.

Very disappointed in my food, i ordered a burger with salat and tomato, for some reason they decided to put onions on it. Why would you put onions on somebodys burger if they didnt asked for it? I hate onions, my day was ruined.

Tasty food and such a good overall experience. We went back the next day, the staff at the front is really friendly and smiley. We appreciated the drink station with countless choices we never got to try before, very unique! The toilets are messy though, the sinks run boiling water when you try to wash your hands and I found the music a bit too loud, which is why I deducted a star.

Great as always! Quality and size better than any new burger shop! Staff very friendly

We come round every few months. I think the burger and fries are very good. You can sit with unlimited drinks and peanuts.

Classic burgers in the middle of Dusseldorf!!

All the way burger was great. Always my pleasure

That was delicious. Freshly prepared burgers and fries, very good in taste, large selection of toppings. Free refill cups for drinks are also a highlight with lots of flavor options for Cola, Fanta and Co. Unfortunately, the prices here are not suitable for eating here every day.

Food is good as always. Kristin wasn’t very friendly

The food was good, but unfortunately it was very dirty and you had to sit at sticky, wet tables, some of which were full of rubbish.

Der Burger war zwar lecker aber der Salat und die Zwiebeln war neben dem Burger und nicht auf dem Burger. Die Pimmes waren in einem Pappbecher und der Rest wurde in die Papiertüte geschmissen. Er wurde dann in Alufolie verpackt. Das ganze zweimal. Zusätzlich wurde mir ein Veggiebürger mit reingepackt. Den hatte ich nicht bestellt. Der Preis Betrug 46 Euro. Ganz schön happig. Laute Musik krönte das Ambiente. Man musste sich anschreien um sich zu unterhalten. Der Laden war dreckig und die Tische klebten mit Essensresten. Ich komme nicht wieder.

The store is so overpriced. A burger with fries and a drink costs just under €25. The citizens' buns are not toasted and overall the burger falls apart when eaten and is relatively mushy. The meat is tasty and the toppings are good. I don't like the atmosphere and the waiting time is relatively long.

The meat tasted like ammonia... inedible... the place was totally greasy and dirty, to pay 20 euros for a sandwich of me... from and 2 french fries (the only good things) really seems like a steal to me. Chain too overrated for what it offers above all NON-quality

Nice service behind the counter. Hot dog was very tasty. Ambience typical of Five Guys. You shouldn't expect plush upholstery here, so everything is fine. Gladly again.

The price of a small burger, small fries, and soda has increased significantly from approximately €16.50 to €20.50 in a year or so. Considering that this is for a basic fast food meal, it's quite disappointing given the lack of exceptional quality.

The food was delicious, the service was terrible. Waited 25 minutes for a single burger and a small fries.

Staff very friendly and accommodating. The food was also very tasty and we enjoyed it. With a combination you can refill your drink again at the drinks machine. However, it's only worth it if you drink a lot. It wasn't worth it for me and I wouldn't do it that way again. Everyone as it suits.

Never thought I would have genuine idea to review a fast food, but aside from all the lyrics, straight facts: standard (double cheeseburger) + milkshake fills me up to 6 hours (I’m a big time eater), sometimes it’s even hard to finish a borgar or a milkshake, which is really good, but a bit expensive imo. So if you wanna eat really full meal made of real products, but don’t have time or cash for a restaurant dish — it’s a nice alternative for a person who eats a lot

I love it, the fries, the burger🤩🤩🤩🤩 unique... I would be happy if I had Five Guys in Wuppertal, everything was TOP

☝️Gluttonios the Destroyer says: More bacon less nerds!!! 🥓🥓🥓🥓🥓🥓🥓🥓🥓🥓

Nice place to go eat while being close to the city center. Had some good tasting burgers and fries. Mayo and ketchup is free refill which is good. Prices are a bit higher but all in all a good place!

Fries not as crispy as they are made in the Netherlands at Five Guys. Here they are far too oily and "limp" and I think they are not seasoned enough here if you choose the 'spicy' variant. Furthermore, a delicious hamburger 'double cheeseburger all the way' and a nice place to eat a hamburger.

Not my favorite… limited choices in menus

Burger franchise. They boast of good fries. The rich, strong shakes.

The burgers aren't bad, but the prices are really not funny. Service was great, you can't say anything. Offering it isn't really a good idea. Right in the center, the corresponding client + unclean. PS the toilet seems to open with a button sensor, but it still didn't work

The ambience is okay, but you are constantly being watched by passers-by and the tables are not clean. The service is similarly bad. The employees spoke unclearly and took a very long time. Nevertheless, I have to say, the food was very tasty, but €19 for a cheeseburger and a milkshake is an imposition that goes beyond the leisure budget. Overall 3/5 stars. LG

Their burgers are delicious but I'm not sure I'd eat them again. I prefer to eat at boutique establishments where the flavors are the same in all their branches, rather than at places that have branches like this and do not taste very good. To put it simply, they used ready-made hamburger buns, not homemade ones.

It's not the Five Guys you see and try in America. In fact, if you were in America, you wouldn't go to Five Guys. Firstly, the interior is very dirty, both the seating areas and the restrooms. With few exceptions, the employees are very unprofessional and seem to be working reluctantly. Of course, these are my personal experiences. Other customers may have had different experiences. I have even witnessed some employees treating certain customers very differently. As for the burgers, I am not sure if it is due to the meat or another ingredient, but the smell does not come off your hands even after washing them three or four times. If it weren't for my kids wanting to go, I would never have entered this fast food restaurant.

It's no different from McDonald's. The meat quality is so bad, it's like we ate canned minced meat :(

Flawless. An extremely large portion of fries and unlimited sauce is the perfect combination.

Wonderful food, 5* service and they speak English 👌

The burgers are very tasty. The atmosphere is not good at all, very dirty, everyone leaves their stuff behind and it isn't really cleaned. In my opinion there is no service, you pick up your food and sit at dirty tables. To go is the only option

Burger okay, fries good, prices beyond good and evil for what is on offer…

The service was great, the mash man was perfect, he spoke English. I had a hotdog, everything was great, the sauce, the bun, the vegetables and the garnish, except for the sausage, which was cut in half and didn't taste good to me and looked cheap. A friend's burger was a better choice, with honest meat. Have a hamburger instead :)

Dirty place , expensive food , nothing special, for that money you can eat better burgers ..

It's all very bad. It definitely doesn't deserve these prices (average 30). Better eat at Burger King

very small portions, Large Fries Large only one cup what a joke!

Really very bad burger 🍔 completely different from the other branches. First burger was ice cold and I received a new one. The new one wasn't ice cold, but not warm either.. Burger itself wasn't very tasty or particularly unfortunately. I can't recommend it. But the staff was nice and unfortunately didn't do much

So the staff is under constant fire and totally stressed. But everyone is friendly. The result, however, is a lump wrapped in aluminum foil that is not at all visually appealing. A mini slice of bacon measuring 1.5x3 cm on a bacon cheeseburger is not worth mentioning in itself. Then 13.50 euros for the thing. The taste is okay, but not anymore. Won't eat there anymore.

A place with delicious burgers and fries, but expensive

If you don't know five guys, they have a burger, cheese burger and hot dog sandwich that you can do unlimited toppings on. That's why the queue moves very fast as the cooks are doing only burger sandwiches then other cooks are putting the toppings. They also have a refillable soda machine where you can customize your own drink and fill as much as you want. They have great milkshakes. I have been to five guys in different cities all over the world. The Dussoldorf branch is very small. Moreover, it was very dirty, the inside and outside seating areas and the bathroom were not clean at all.

Service was nice. I find charging quite expensive. The burger wasn't bad. The fries don't work at all. Drinks as much as you want.

the cheese on the burger was cold and the coke was practically water, the place is a little dirty

Typical Five Guys store in a good location in Düsseldorf's old town. As usual, good burger quality.

The address for great and cheap hamburgers

Very good burger, it remains a reference, the fries too, the prices are a little high for a fast food, and the music was too loud

The burger tastes okay. Optics and size rather “works like that” Better than BK and Mäcces, although for the price I would rather go to one of the countless handmade burger shops that there are in this city.

Friendly staff. Burger very tasty, meat fried to perfection. Fries are also delicious with a nice, intense potato taste. Everything else is ok too. The only drawback: the prices. In my opinion 10 - 15% too high. Therefore only four stars.

Each time I go, I expect something which seems to br elusive. The interiors are devoid of atmosphere and are almost depressing to be in. The burgers, even the small single Pattie cheeseburger I get had too much dressings to be able to eat it without making a mess. And with all those ingredients it’s flavorless and the meat it never adequately seasoned. Burger buns should be served warm. My burger here was hot in the middle and the rest of it cold. Train your staff. Great marketing success but as a place to eat, it needs improvement. It’s not like it’s cheap. In 5 years it will be gone. Give me shake shack any day.

‏ The atmosphere is cozy and the staff was super friendly and attentive. The burger was juicy and perfectly prepared, with fresh ingredients and a very tasty bun, there is something for every taste. The fries were crispy and super tasty 👌🏻🤩🤩

Very rude service, a man standing at the checkout was very rude and disrespectful (May 19th at around 8pm (the only one wearing black work clothes)). The shop was dirty. The food is overpriced and not particularly good. But what shocked me most was the service at the checkout. First time and never again.

Employees were extremely unfriendly and unaccommodating. In addition, the fries were very few for the price and cold. The burgers were a real disappointment. Couldn't go to the toilet because you need a code.

Extremely dirty and very loud music

Great food but no table service and lots of waiting!

Very friendly staff, good place for a quick bite

Unfortunately it was really full and therefore super loud.

Snapshot April 30, 2024 around 3:00 p.m.: Restaurant moderately busy, cleanliness was ok, could be better. Employees were very busy with themselves, attention and concentration sometimes fell by the wayside 🙄 Cheeseburgers and fries were lukewarm, fries thrown carelessly into the bag. Milkshake was forgotten and I had to ask for it. The taste is very good as usual, but for the prices you can expect a little more service awareness. There are better Five Guys branches, but as written, just a snapshot.

Super nice staff, burgers great as always.

Delicious fries, better than the fries shop, The burgers are also delicious Freestyle Cola machine is also great

The taste was just better than the rumor. It may be because I usually like butter with vegetables.

The tables are not very clean, but the burgers and fries are really good. Don't forget to grow the potatoes.

We ate for lunch. Five guys always a guarantee!

Bacon cheeseburger was ok but with very little bacon. The Cajun Fries were super limp. Overall, very unspectacular but quite expensive. I wouldn't do it again.

Burgers great. Hot dogs more so mediocre. A little too expensive for me.

For me personally and my taste the best burgers here in Düsseldorf. Also because you can decide individually what should be on there and what not. The Cajun Fries are also great here. You can even mix the soft drinks individually if you want. I think it would be even better to have a screen or a loudspeaker announcement where you can see your order number. is displayed/announced when it is ready for collection. Depending on where you sit and what the background noise is, you may not hear it so well when an employee says the order number. just called through.

The high prices (individual burgers from 10 euros upwards) are probably partially justified by the good ingredients and taste, but this branch is so dingy and dirty that after paying you immediately regret not having eaten somewhere else. The entire guest room is full of garbage and leftover food. You feel like a pigeon at the main train station picking fries between two garbage cans. And as you read here, that is probably the rule rather than the exception. Of course, you can run a fast food restaurant with no table service and questionable hygiene standards. But then charge restaurant prices? I don’t know… Weak management

The food was very tasty, the impression of the employees was very good and friendly, the cheeseburger and the fries were very good, I recommend this shop for everyone!

Very nice staff, you are welcomed and served in a good mood. Furthermore, the food is very tasty.

Nothing special. Burger is blend and a fried potato is cold and soggy. What a disappointment:(

The best burger chain, without a doubt. Ordering is a little more complicated, but you can optimize your burger to suit your taste.

Very disappointing Overpriced food in a dirty atmosphere, there were paper towels and chips outside everywhere. Mayo seems to be lacking in the operation as well as customer friendliness. Service is way too slow and milkshakes taste artificial. It's funny that other branches can keep the area around the store clean :/

It's been few years that I visit Five guys Düsseldorf but sadly staff service quality is getting lower and lower everytime when I visit. It was middle of day time so it wasn't even busy hours but most available Tables were mess, dirty, greasy. Fries were on the ground here and there. Staff was rude I have to say. One full meal cost around 18-20 euro compares to other fastfood chain price is 50-70% higher. Include competitors promotion deal, one burger menu price difference will be over 100% higher. Then fiveguys really should focus on making different service qualitys to attract customers.

It's a very popular place, everyone who sees it says "oh five guys"

I've always liked the food at Five Guys, in my opinion it's way above the standard of the "traditional" fast food chains. Despite all this, there is a two star deduction. The first thing that complains is the ambience of the chain, but especially the branch in Düsseldorf. It's always very loud, you can hardly have a conversation with the person you're talking to, even when there's little going on. If there's a lot going on, no chance. This also makes it difficult to hear which orders are being called out. Five Guys fundamentally refuses to use any form of display for display purposes. I personally can't understand that, as there are certainly ways to do it in vintage style. But what annoys me even more is the food culture there. People just leave their trash where they are. I've never seen this so blatant at other fast food chains. Maybe people find the noise and the way the order is just called out charming, I actually thought so the first time there. But the rubbish thing isn't possible at all, and you get the feeling that it's somehow being encouraged, as this is actually a problem in every Five Guys branch. Reinforced by the atmosphere, the price also weighs down even more. The food is good, but not '10-euro-for-a-cheeseburger-without-sides' good.

The burgers were ok, the fries were great, the table and toilets were clean,

My kids love this place, my wallet does not.

If you like it moist and oily, this is the place for you. Quality, well. Ambiance can be compared to eating at the main station. Drinks are refused syrup on low budget. Thanks for the smell that stays in the clothes.

Decent American vibe fast food, not very spacious

Ordering and delivery went quickly. Fries were fresh and hot.

The food, service and ambience are not bad at all. The overall rating of two stars is still more than justified, because the price-performance ratio is an absolute disgrace. Presumably some marketing slide said that customers would accept increased prices because it was something special, and that's how the pricing was done. A normal cheeseburger €12.50 and a portion of fries €7.50 (!) So what must be wrong with people that they aren't ashamed to pay €7.50 for normal fries. Potatoes, fried and a little salt. Cost of goods probably 40 cents. If any. Avoid the store consistently now. Nothing can be so good that you put up with such a rip-off. Anyone who still goes there has lost their self-respect or is not working for their money.

The food is absolutely recommended. Delicious! Especially the Reese's milkshake. However, I was there on a Thursday afternoon, it was relatively empty and yet the tables were full of trash and dirt. Very unfortunate. Otherwise everyone was super nice and it was very tasty!

The food was very tasty. The best US fast food chain I've ever eaten at.

I'm so thankful there is a Five Guys in Dusseldorf. The quality of the burger is exactly what is needed here. Tastes the same here as it does back in the U.S. 🙌 The price is becoming more steep, but is justified by the meat to bun ratio and fresh patties made in house. In short, when I get a burger craving, I only trust Five Guys 🍔 P.S. Cajun fries are always a good idea🔥

It's made like a typical American burger place, which of course has it's charm, but it wasn't totally for me. Also doesn't matter if you take it for here or to go, you get your burger in a bag. Which I think is something to work on. BUT the burgers are SO GOOD! 😊

Very good bugers, Just a little bit expensive.

The restaurant looks cool, the staff is super friendly.

Price-performance ratio underground. 2 small citizens who can't compete with other fast food restaurants in terms of size. Then over 10€ for citizens that are tasteless and then served cold. The citizens are pressed into aluminum foil and are therefore hardly edible. Fries carelessly thrown into the bag, no seasoning and cold. The mayonnaise tastes rancid and is inedible even if it is free. Don't understand the hype surrounding this restaurant and were extremely disappointed with what we were offered. With almost 6 employees behind the counter, you can at least expect your food to be served warm. And at a price of €39.75 for 2 people With one citizen per person having one fries and two drinks that taste more like water than what you choose, I wouldn't recommend anyone to go there.

Waited for over half an hour in an empty restaurant on a Wednesday evening. horror