Five Guys Berlin Potsdamer Platz in Berlin - Telefonnummer, Reservierungen, Bewertungen

Five Guys Restaurant is well-known, but the cashier is a resident of Berlin, has pink hair, and behaves strangely

Five Guys is and remains a top fast food chain. I always expect fries in a bag, anyone who complains about this hasn't understood the concept of Five Guys. Hopefully it will also come to Saxony and spread there, then I would be satisfied and my dream would come true, only love for this chain

So I ordered fries and it was completely burnt. It wasn't tasty at all and it was so expensive for a small fries €5.25. It was just too overpriced and burnt. And even without sauce

Everything good as always. The service and quality is the same in any country I have tried. The price is equally expensive.

The quality of the burgers and fries were good!

It's simply the best burger you can get.... I loved the food... So you must come to Odense in the UK, it's not that far away.. I'll come again next time I'm in Berlin ❤️

In every Five Guys restaurant I've been to so far, the food has been marginally better. Some of the fries were slightly hard and the zero drinks were almost impossible to drink and extremely tasteless.

Leider nicht so gut, viel zu voll und Service war auch nicht ok. Essen ist in Ordnung, jedoch sollte man sich auf Wartezeiten einstellen.

Was empty when I went in the morning around 11:30. The burger was okay but in Berlin, the city of doners, I wouldn’t go here often.

Nice shop because you feel like you're in America. But the prices are really expensive and the noise atmosphere was a bit tiring.

Expensive but okay. The small fries were quite large and well salted. These are then just “placed” in a bag with a cup, which makes the experience quite bizarre. So it's difficult to share. The shakes were fine.

Tasteless food (especially the beef was weak). Tables, seats and floor like cattle. For those prices, they won't even put it on a tray and throw the fries in your bag. Above all, they are proud of the praises on the walls.

Burger, die wirklich frisch sind und den besten Milchshake, den ich jemals getrunken habe, Leider sind draussen nur wenige Tische, das könnte nachgerüstet werden...

Great sandwich in the center of Berlin

Go to Five Guys only if your in London.

Super tasty burgers with a large selection of delicious toppings and really great fries with a drinks machine that mixes flavors into basic drinks. Not cheap but worth it.

I ate the most disgusting burger that I gave 3 bites to and didn’t like it, upon taking it up with the manager that I’m not satisfied with a meal I payed 81euro for she said and I quote „What can I do you ate most of it” she offered me a free milkshake like that’s going to fix anything + it doesn’t matter if I bit it once or two times, the meat was appaling and I was not offered anything in return

The whole FG concert is great for ... FG. If you look closely, you will see how efficiently they cutted all costs, expect prices for customers. No self ordering machines, with such narrow offer no wonder (but no cost for HW and SW and payment terminals), you have to order by counter like in Old days, poor genZ. No Yummy LCD screen offer above stuff, only pure text (again no HW, SW and cost for content) so you have no idea what you get. You get the meal always and only in paper bag (smart, no cost for trays, stuff which needs to collect them, HW for disposing the trays ...). Fries are served in ... paper cups for drinks, (again no extra paper packing) and sometimes even thrown straight into the paper bag. Burgers are served in aluminium foil (no cost for fancy paper packing). On photo is veggie sandwich, which is burgher without meat with plenty of fried onion. But how shall you eat it, when half falls out and there are no forks ... (no cost for wooden cuttlery, so make yourself a McGiver to solve this). And the price of all this is higher then at competitors, where you feel like in restaurant (still taking about fast food style). Meat itself in FG burger was fine, but the rest of burger was ordinary, definitely no heaven in mouth. For the price you pay, compared to what you get, you have to feel like a fool. Thanks, but I am not coming back.

We had a great visit to Five Guys. I have never tried their food before, so i really wanted to try it, since i have heard a lot about it. This is a chain i would love if they would open restaurants in Denmark, i think i wont Be the only one who would love to bite into a juicy Five Guys burger.

I ate here and have to say the burger was good, the fries weren't so good, and a burger, fries and coke for €21 are completely overpriced and not appropriate for a fast food restaurant. Never again 👎🏻

Went there spontaneously, very friendly, great consideration is given to allergy sufferers, absolutely delicious and filling. Gladly again.

Food is great. Burgers were proper and almost like in the US. Service was good. Place is not inviting or comfy. It's like eating in a noisy bathroom. You'll see :D take food to go if you can.

The world's best burger! Friendly staff.

As always, the best franchise burger I've ever eaten.

Although I politely asked security if I could go to the toilet, I was not allowed to do so! Although everyone has the right to freely use a toilet to relieve themselves. This can be derived from Article 3 of the European Convention on Human Rights (ECHR) and Articles 1 and 2 of the Basic Law. And yes, I offered you payment for it!

I love this burgers!!! Tastes so delicious and you can enjoy a very good burger.🍔🍟 the prices are good, and the way that they give you your order is so original. The drinks are refill🥤 and the drink machine hat a lot of options to choose. But the best is their MILKSHAKES 😍 are insane!!

Good place and good food but expensive

Very good service and the food, was great

Having visited so many Five Guys, many times, this is the best place for some quick veggie bites. They have a veggie sandwich which has all grilled vegetables with pickle too. Cheese is optional. That coupled with a regular fries makes an excellent meal for two. As usual, they give more fries (literally) per order. Hot and fresh food always. Bonus: peanuts on the house, slightly roasted. Staff was polite.

You can't even compare the food with the one in Alexanderplatz, this one branch is much better and I can say the difference is so much that you can't believe they are part of the same franchise!

I paid 20 euros for a burger with fries and cola at Alexanderplatz. and bought a straw!! But I only got the bill for the straw. I waited 25 minutes for my food, but nothing came!! I spoke to the sellers at some point!! They were also clueless and said I only have a bill with the straw.. 20 euros wasted!!

Food and staff are great. Although price points are high. Atmosphere is terrible.

The employee at the checkout was friendly, the waiting time for the food was extremely long because the employees walked around the restaurant as a group the whole time and took photos of themselves. The food preparation was hectic and the fries were carelessly thrown into the bag. Since the employees preferred to take photos, they didn't notice that the mayo was empty, which is why I had to use ketchup. At first glance it looked clean inside, and the style was also pretty cool. The food tasted good too. I don't think the price/performance is justified either. The food could be a little cheaper or more. It was an experience once, but I don't want to go there again.

Food okay. The waiting time was about 15 minutes even though there was hardly anything going on. Loading extremely dirty and extremely warm

I got a burger with some side dishes such as: Onions, tomatoes, pickles, lettuce, etc. I ordered and received a burger with only bread, sauce and meat. When I said that this wasn't my burger and that I wanted a new one or at least my burger, the employees gave me one Bowl where they literally threw the side dishes in, which I then had a salad, the fellow workers handed me the bowl and said I should top the burger myself 😡

Disgusting, they don't let you go to the toilet!

Went to the store at 10:55 p.m. and still didn't get anything. Someone else gets my money. That's how it is then. I will avoid your chain in the future.

Burgers and fries are awesome, ambience so-so. Service OK, but not outstanding either. But Five guys is always good. “Fresh” is the best way to describe the taste of the burger. The milkshake is also amazing, but very expensive.

The staff is very friendly, especially for children. Fries definitely taste better than in McD

Poor service and incorrect hours. They close at 11pm on Sundays.

The last shop! Fries were limp and the burger was just standard.

I love Five Guys, but a drink, a small portion of fries and a cheeseburger for over 20 euros is a bit overpriced. What I like best is the selection of toppings and the different flavors of the soft drinks.

Little Cheeseburger all the way - I love it!!!

Wir wurden zügig bedient, das Essen kam schnell, war ordentlich heiß und mega lecker!!! Perfekter Teil des Tages!!

A different concept and typically American, would go again. Unfortunately, the fries were pretty oversalted that day

Just an American burger itself. The destructive power of two patties is absolutely fantastic. There are unlimited refills of carbonated drinks, so if two people are going, just ordering one drink is enough. It’s great to be able to choose from a variety of flavors of Cola or Fanta!

Ridiculous pricing and service, has nothing to do with Five Guys quality in America and is a total rip off. F off

Food is great, as always with you. It's also quick and the staff is friendly. But there is so much dirt lying around outside, it's really unpleasant/disgusting.

First and last time visiting. No info on whats in the burgers, when asked about it I wasent told there would be shrooms and pickles. Mushrooms are ok with me but pickles are not. Why no info before ordering? You can't order menus, just individual items. Burger, fries, drink and a shake went for 30€. Will never return and will also recomend ppl not to go there.

Positiv war, dass wir noch einen Tisch im Außenbereich bekommen haben. Wir hatten 4x das Filetsteak bestellt mit entsprechenden Beilagen bestellt. Als das Essen kam, waren die Beilagen falsch und mussten entsprechend getauscht werden. Leider war auch noch immer kein Besteck am Tisch und um so länger wir warten mussten, um so kälter wurde das Fleisch. Der Garpunkt war alles andere als gut. 2x medium-rear war weit drüber, das Mediumsteak hatte den richtigen Garpunkt war aber mit Sehnen durchzogen und das 4 Stk. medium well war in Ordnung. Außer ein flüchtiges "ich sag der Küche Bescheid" kam nicht einmal eine Entschuldigung für das teure Essen.

Absurdly expensive for what you get. Ordered a single burger for €13.50 (!). No fries or drinks included. That would have cost well over €20 if I had ordered that as well. It then took quite a while before I got my food. There were seven employees standing there, bored. Had to eat it off a napkin on the table. No tray included. I will never go to Five Guys again. This was the first and last time. At other chains you can get drinks and fries for the same price.

American fast food as it should be! Fresh, tasty and in a typical atmosphere. We really liked it!

The worst burger I ever ate in my life

We came here for a spontaneous meal and it was our first time at a chain restaurant. You can watch the food being prepared, which is good. The ordering process was a bit difficult because I actually only wanted a hot dog - and didn't know that the ingredients had to be announced separately... Unfortunately, the generally friendly gentleman at the checkout only spoke very limited German when I took the order The principle cannot be explained to me in a particularly clear way. My wife ordered a sandwich, which surprisingly turned out to be a hamburger. It was hard to figure out why it got its own name as a sandwich. The dishes were freshly made, which resulted in a certain waiting time. Eating the burger was the next challenge because the contents immediately slipped out of the soft bun. Nothing was possible without cutlery or getting your fingers dirty. It will probably be the only visit to a restaurant in this chain.

Far too expensive for what is offered. The citizen was edible but nothing more and far too small for the price. Ordering process cumbersome and confusing. During the ordering process you feel rushed, which makes it impossible to order properly.

Find the prices too expensive for the food. Fries are very tasty and better than all similar competitors from Frittenwerk to Mäckes. Burgers and hot dogs taste good but... because of A bit overpriced given the "put together yourself" stuff.

Insanely too expensive. Only took a burger with bacon, 12.50 euros. Regular Fries ?7.50 euros more. Coca Cola ? 4.10 euros. Burger was big and was ok, but was definitely not worth the price

Great burger shop, the fries are particularly tasty, really awesome. The service is very nice and accommodating

Lots of love goes out to the 5 guys and their team!

We know Five Guys from the USA. Unfortunately, it cannot be compared to the one in Berlin. You will feel like you are in a cheap spin-off station buffet for a price that does not correspond to it at all. Because you don't even have a table for reasons of sustainability, you don't want to have lunch in this environment.

Wie hatten für Samstag Abend reserviert und waren über den Service und der Qualität des Essen ersetzt. Das Restaurant am Potsdamer Platz ist eine Touristenfalle, extrem teuer für sehr wenig Qualität. Kellner bestätigte uns das viele Sachen bereits fertig geliefert werden. Allgemein hatten wir das Gefühl das keiner wusste was der andere macht. Alles wirkte extrem hektisch. Für das Geld was da verlangt wird viel zu wenig geleistet.

Sehr sympathisches Personal. Professionelle und nette Bedienung. Das Essen war auch sehr gut. Vielen Dank!

The burger was superb, as were the milkshakes. A medium order of fries goes further than you think so keep that in mind. Pricey, but one of the best burgers I've had ever, highly recommended. Ensure you order an "all the way" burger for the full experience

NEVER AGAIN!! Citizens put together carelessly! Just throw fries in the bag! Packed to take away, even though we said we wanted to eat here! WAY, WAY too expensive for what you get! Every McDonald's is BETTER!!!!!

Qualität und Preisleistung passt nicht. Pommes waren kalt serviert Gemüsepfanne zerkocht.

We had 2 bacon cheeseburgers, 1 drink and a medium fries. The two of us didn't quite finish our meal. The portions are huge. Drinks and dips can be refilled free of charge. The concept of choosing your own extras is a little overwhelming, but it ensures the perfect burger to suit your taste. The price is totally worth it. All ingredients are fresh!!! No convenience waste like other expensive chains such as Peter or Hans. Of course the ambience isn't great, but you want to eat something quickly and in the end it remains a fast food restaurant. We had our food after 5 minutes and everything was delicious. Clear recommendation!! By the way, the price is €38 for 2 people. A little more expensive than other chains, but fresh, high-quality food costs more.

Very good burger but quite expensive

Delicious burger, definitely worth coming back

The burgers, shakes and also the fries tasted good, there's nothing to complain about. However, I don't think the concept in the restaurant is that good. It's always very loud due to the open kitchen, the order numbers were always called out loudly and the music was set too loud, so you were somehow constantly under acoustic stress. I also disliked the fact that the food, even though it was ordered to eat on site, was wrapped in bags and aluminum foil. This could be solved better; reducing waste would be a good thing. As I said, food was great. But the rest could still be worked on.

I think it's good that there are vegetarian options, e.g. grilled cheese. But somehow the price-performance ratio doesn't fit. Small grilled cheese sandwich and 1 drink >11.60€. Hmmm

Freundliche und zuvorkommende Bedienung, ausreichende Portionsgrössen. Trotz guter Auslastung keien lange Wartezeit

Guten Tag, Wir hatten um 17.45 Uhr einen Tisch reserviert. Wir waren pünktlich da. Man bat uns nach einiger Zeit weiterhin am Eingang zu warten. Vor uns war noch eine andere Kundin (einzelne Dame). Nach ca. 10 Minuten sagte ein Kellner er komme gleich. Es passierte wieder NICHTS. Ich ging dann durch dass Restaurant. Der Kellner nahm an einem Tisch Bestellungen auf. Er ignorierte mich. Nach weiteren 10 Minuten dann erneut der Hinweis, dass er (der Kellner) gleich kommen würde. Da reichte es uns und wir verliessen das Restaurant.Wir haben sage und schreibe "0 Minuten am Eingang gestanden. Wie bestellt und nicht abgeholt. Da wir Theaterkarten hatten wurde auch die Zeit knapp. Auf Empfehlung der anderen wartenden Kundin wechselten wir zur Konkurrenz. Dort wurden wir superfreundlich und zuvorkommend begrüsst und bedient. Der gesamte Service dort war hervorragend. Wir sind dermassen enttäuscht von MAREDO, dass wir beschlossen haben den Laden nicht mehr zu betreten. Die ganze Situation war sehr entwürdigend und das Personal sehr von oben herab. So geht man nicht mit Kunden um.

Very nice service. My burger was really solid but the price was rather disproportionate.

Like any five guys. Good vibes to those who serve

Bedienung freundlich Essen war nicht so wie ich es gewünscht hätte

Incredibly good food and Coca Cola freestyle machines, I felt like I was in America, I'm very satisfied

Leckeres Essen, es war sehr voll, wodurch das Servicepersonal etwas im Stress war aber immer freundlich und zuvorkommend.

The veggie sandwich is nothing special. Without any sauce or spices.

Completely overpriced, tasteless burgers. Tuition paid.

Food was okay as well as the Service, but 3,95€ for 0,5l water is abusive.

The strawberry milkshake was very tasty. But the cardboard straw is a disaster. One star deducted for that.

I really love this burgers! They really are one of the best fast food chains! Definitely worth a visit.

Preisniveau ist doch gestiegen, die MwSt-Reduzierung seinerzeit zwar nicht an die Kunden weitergegeben, die Erhöhung jetzt jedoch schon.

There's an art to messing up a burger! Mushrooms on bacon cheese? Bah! Better go somewhere else! Toilet code 3234

Wir hatten einen Tisch für 4 Personen reserviert und wurden in die dunkelste Ecke verfrachtet. Die Bedienung war bemüht, hat aber aufgrund von Sprachbarrieren die Hälfte der Getränkebestellung vergessen und war dann schwer wieder an den Tisch zu bekommen. Bei Vorspeisen zum Teilen wären kleine Teller angebracht. Die Karte ist mittlerweile recht übersichtlich. Ich vermisse die Boccadillias! Alkoholfreie Getränke waren auch nicht so verfügbar wie auf der Karte steht! Alles in allem ist das MAREDO nicht mehr das, was es mal war.

Burger was very tasty but also absurdly expensive. Cheeseburger, fries, cola for 25 EUR... Fries are not crispy and unseasoned, at least there is as much salt and pepper as you want. Unlimited ketchup/mayo and free refill drinks are also plus points. Ambience rather uncomfortable, loud, bad air and dirty tables.

I beg you, dont go there. Never had such a bad burger in my life. If you care about your life than avoid

Small fries for over 5 euros are a real bargain. The fact that you can use ketchup and mayo yourself is not really consistent. The milkshake, which now costs €7, is actually a blast. I have no idea why anyone would buy anything other than a shake here. And I should point out that it's absurd that you have to crack the peanuts yourself.

Cheeseburger, fries and coke... about 20 € for one person, very expensive, but also very tasty ... That's why we ate every day of our stay in Berlin

Das Essen war sehr lecker und der Service war sehr gut 👍

The burger has good filling, taste is mediocre and it's an expensive place. The french fries are very good, I must say. It is not a place to go regularly, but it can be tried once you arrive.

Horrible experience, really rude waitress, we will never come back there.

Super Bedienung, leckere Speisen☺️sehr empfehlenswert

Average burger, train station atmosphere, but super tasty pistachio milkshake and nice staff.

Unfortunately, in my opinion, glutamate is used for the fries. Nevertheless, they don't really taste well seasoned and are too expensive at >5€. One star for the size of the fries.

Sehr freundliches und aufmerksames Personal. Das Essen war sehr lecker.

Wir mussten ca. 40 Minuten auf die Vorspeise warten, Getränke vergessen. Vorspeise anders als vorgestellt (Garnelen mit Salat und Brot), Hauptspeise lecker, Beilage ebenfalls- wobei zu wenig.

We were there for the first time and were slightly overwhelmed. Even though we were the only customers at the counter, there was no assistance whatsoever. The decor is very cool and the food tastes great too. However, the prices are really high :)

Leider zu wenig Personal … Schnitzel nur für kleine Kids und kein Weg es doppelt zu buchen für großes Kind (15 Jahre) … Standardabläufe von denen kein Zentimeter abgewichen werden darf … auch wenn das große Kind dann nur Pommes essen kann und allen anderen zugucken muss beim Essen

Das Essen war sehr gut, allerdings wollte die Bedienung das bei der Reservierung gebuchte Steak-Special zunächst nicht gewähren, weil es angeblich nur bis 17.00 Uhr gelte (aber bestätigt für 17.30 Uhr). Nach Diskussion haben wir es dann doch erhalten. Es ist schade, dass das Restauranterlebnis dadurch doch etwas getrübt wurde.