Five Guys Berlin Potsdamer Platz in Berlin

Good but expensive - that's how I would sum it up. For this price, I'd rather eat at another burger place that doesn't operate as fast food, but I must admit that Five Guys is tasty. Good meat and simply tasty burger - but like I said, definitely too expensive.

Fast food pretending to be a craft burger place. The quality is better than classics such as McDonald's or Burger King, but the prices are much higher. I have mixed feelings. It's better to go for a good kebab, of which there are plenty in Berlin ;)

Very tasty food. You could mostly put together the burgers yourself. However, we had to wait quite a long time for our order.

They don't sell combos, the burgers are very expensive.

Very tasty burgers! Fast service and quick preparation! Always my pleasure!

My 1st Five Guys visit in Germany. Food was good, as I expected. I had the Little Bacon CheeseBurger "all the way", little Cajun fries, chocolate shake, & icy tea.

The food was cold and tasteless and my stomach was upset when I ate there, I don't recommend this fast food place to anyone, expensive prices too.

Worker was extremely kind and helpful. We didn’t have the last cents needed and he he let it slide.

Five Guys is great. The best fast food burgers.

Classic five guys. The burger is nice but I think it's too expensive. Small potatoes can feed three people. I'm not complaining about this since the thing this place does best is potatoes.

Delicious burgers, quick preparation & large selection of soft drinks

Unfortunately, it was only after we ordered that we were told in a not very friendly tone that dogs were not allowed in the restaurant. This is hardly visible because it is only barely visible on one of the two entrance doors. Luckily, dogs are now welcome in almost all restaurants (and all fast food chains). We will avoid Five Guys in the future. Ps: unfortunately the burger was only lukewarm.

"We really had the tastiest burger ever here. The service was excellent, and the man behind the counter spoke fluent English. Fortunately, we saw that Five Guys can also be found in the Netherlands, so we will definitely visit there soon."

Huge and delicious burgers! 10x better than the burgers in USA

Burgers really great. But pouring the fries into a bag even though you're in the restaurant isn't ideal

Remarkable experience. Great staff, great food , good location, ( from where we were at least)

Order placed via app. My items were made and waiting to be served, but instead the staff were serving other orders. I looked at the shelf and thought the melting shake was for me, and it was true. My order was ready for 20 minutes before it was served. Eventually the staff realized that there was still one person standing who had not received their meal. The bun in the hot dog was tragic because it was cold. To use the toilet you have to practice sports climbing because the distance from the toilet to the door is about 10 cm. I honestly do not recommend it.

Five Guys is and will be supremely delicious burgers and fantastic fries. Just the fact that everything is prepared fresh makes a lot, but the fact that the fries are deep-fried in peanut oil just makes Five Guys stand out from the crowd. This Five Guys is well located close to Potzdamer Platz, and if it had been summer we would have definitely taken the food out to the park next door, as the interior is not the most exciting. However, everything seemed clean and nice.

This is truly the blandest burger I have ever tasted. It should be considered a crime that cows have to be slaughtered to be made into this boring stuff! The chips are ok. Five Guys shouldn't be able to survive in Berlin - a city of food. If you want a tasty Burger that's also not ripping a hole in your purse, go to Burgeramt or Marienburger. Also... How is it allowed, in times of sustainability, to wrap each burger in a huge and thick aluminium foil?! McDonald's is doing more for the environment than these people

Leider sehr enttäuschend, gastfreundlich klein geschrieben, essen kalt aber dennoch geschmacklich gut, man legt wohl nicht auf jeden gast wert, geschweige denn auf wiederkommen, naja auch hier werden sich die Zeiten ändern .. einen Espresso gab es als gutmachung

Nettes Team, guter Service, tolles Monatsangebot, sehr gute Salatbar

Sehr gutes Essenserlebnis. Insbesondere Gul ist sehr freundlich zu den Gästen. Es war ein sehr gutes Erlebnis. Danke.

The place is nice for fast food There is a wait for your application to be submitted The place is usually crowded, so cleanliness is often not good But I highly recommend it, the food is very good💯 Woof and no mistake...🫠🫠🫶 Potatoes are good, but reduce the quantity But the price is very high and exaggerated!! Pistachios are good as usual ♥️🫶♥️

Not as good quality as the branch on Kudamm. Waiting time was also quite long, even though there wasn't much going on.

Great food! love it. prices are recently high though

I'm a super five guys fan, today again at five guys at Potsdamer Platz. I love the burgers 🍔 unfortunately the staff just stopped smashing the burgers. When I asked (unfortunately only in English), the manager assured me that they had never done that before. I was a bit confused, one of the employees then told me that the staff was still new and that smashing didn't work so well and that's why the burgers were given out with a big party. Actually it's not a big deal, but when that's the USP of the burger it's difficult. Overall real disappointment. My favorite burger fell victim to the lousy staff. We won't come back here again...

Wir waren schon mehrfach da und wurden noch nie enttäuscht. Alles sehr gut. Einzig die Geräuschkollisse ist immer laut. Das spricht aber für eine gute Auslastung. Wir kommen gerne wieder.

Man I love the food and the customer service is real nice. The crew is definitely adding to the vibe in the place

This place is very much overrated. A cheeseburger here costs 12,50€ and almost always arrives cold. Almost all of us felt sick after eating here. The only thing that’s worth getting are the fries.

The people was kind and we got a lot of potato.

Sehr guter und aufmerksamer Service. Und das Essen ist super lecker.

Clearly: they are very good burgers that taste really fantastic. Just choose what you like. Also the fries: super tasty. What's not so great is that it takes time (I waited 10 minutes) and the prices are quite high in comparison. For burgers and fries without a drink 18 euros. Ambience ok, but not my thing. But it's nice to sit outside.

Sehr leckeres Essen bei freundlicher Bedienung. Bei uns war das Restaurant sehr gut besucht wodurch der Geräuschpegel leider sehr hoch war.

Good for quick hunger pangs. You order and when the food is ready, the receipt number is called. It's bad when the caller speaks so unclearly that no one can understand the number... ;8-)

Is like any other 5 Guys. So very good and the fries are generous!

Sconsigliato per chi ama mangiare decentemente. La persona alla cassa molto gentile. Però ci viene poi portato un sacchetto con hamburger e hot dog avvolti dentro la carta di alluminio che assorbe e impacca il tutto. Le patatine, un po’ dentro un bicchiere e un po’ mollati dentro il sacchetto come fosse spazzatura. Si fa presente al responsabile il servizio privo di cura e lui dice con l’aria di chi non gliene importa nulla che è così … . Il cibo è da fast food e’ scadente. Però capisco che in Italia abbiamo una cultura del cibo che non ha niente a che vedere con questi livelli … anche il distributore delle bevande miscela bibite tutte annacquate… con una scaricata di ghiaccio non richiesta . Insomma statene alla larga … i bagni almeno erano puliti . Nicht empfehlenswert für Leute, die gerne anständig essen. Die Person an der Kasse war sehr nett. Allerdings wird uns dann eine Tüte mit Hamburgern und Hot Dogs gebracht, eingewickelt in Alufolie, die alles aufnimmt und verpackt. Die Chips, einige in einem Glas und einige in der Tüte gelassen, als wären sie Müll. Der Manager wird auf die nachlässige Bedienung hingewiesen und er sagt mit der Miene von jemandem, dem es egal ist, dass es so ist... Das Essen ist Fast Food und schlecht. Aber ich verstehe, dass wir in Italien eine Esskultur haben, die nichts mit diesen Werten zu tun hat... selbst der Getränkeautomat mixt verwässerte Getränke... mit einem unaufgeforderten Abwurf von Eis. Kurz gesagt, bleiben Sie weg ... zumindest waren die Badezimmer sauber

Das Chateaubriand war spitze und hat keine Wünsche offen gelassen.

Getränke; Vorspeise und Haupgang kam fast zeitgleich an… Personal nicht sehr aufmerksam… Erstes Mal Maredo war dann auch mein letztes Mal

Wir haben am 18.10.2024 dieses Restaurant besucht. Wir hatten uns auf ein gutes Steakessen gefreut,und auf einen entspannten Tagesausklang. Aber es war ein großer Reinfall. Das Personal war freundlich und aufmerksam, aber das Essen war sehr schlecht. Ich hatte den Klassiker in Bestform bestellt, da das Reklamefoto sehr lecker ausgesehen hat. Aber das gelieferte Essen hatte mit dem Angebot wenig gemeinsam. Das Steak war eigentlich ungeniesbar. Medium bestellt, aber es kam beinah roh an, nur ein grosser Fettrand, kaum Steakfleisch. Die Riffel Pommes total hart, konnte so man nicht essen, von den karameliesierten Zwiebeln keine Spur. Ich habe noch Reklamation eine neue Portion Pommes bekommen, diese konnte man esse. Wir werden lieber wieder Ins BLOCK HOUSE gehen, da ist uns so etwas noch nie vorgekommen.

Milk shake mango vanilla was very tasty

Sehr freundlicher Service! Das Essen war hervorragend und das Ambiente, mit spanischer Musik, sehr schön.

I ordered fries that I didn't like. Not crispy, wobbly and not very seasoned.

My perfect burger, some of the best fries, and also my favourite milkshakes out there. The veggies in the burger are cut to the ideal thickness and always tastes really fresh. The bacon was cooked to perfection (crispy with no soft bits of fat). The fries are always piping hot, and the milkshakes are the perfect level of thickness (not too frozen but not too liquidy). The staff taking our order and making our food were very friendly as well!

Reservierung online ist super, Bedienung sehr zuvorkommend, Essen gut - Negativ war, dass Gitterkartoffeln nicht verfügbar waren und kein Hinweis kam und bei einem Burger fehlten zwei Zutaten. Burger insgesamt sehr klein, aber Patty gut medium

mein Rumpsteak war Klasse, aber die NON-Steak Essen der Damen maximal Mittelklasse

Personal zu wenig, zu gestresst und unhöflich. Nie wieder werde ich da was bezahlen.

Burger was ok but nothing special. Fries are also ok at best. But super overpriced.

Ate here 3 times over the course of my stay. The food was excellent every time. Much less greasy than it usually is when I eat at Five Guys in Dublin. Staff are very friendly, happy to help, and seem to be in a great mood always!

A completely overpriced vegetarian option. Extremely disappointed in taste 😞

Hervorragende Steaks, schöne Atmosphäre, wechselnde sehr gute Angebote.

I wanted to try Five Guys today Oh dear Price - a disgrace Burger more than mediocre Fries soggy, only luke warm The only good thing - refill drinks for free Tables wobble endlessly Thank you enough - never again

In other countries you get peanuts, as much as you can eat, here you have to beg the employees for a small bowl😔

Very tasty, but also really expensive.

nope. I've always wanted to go to Five Guys, but I'll never come back. Definitely not worth the money. You can't even get a tablet, the whole store smells like grease and now I do too, it's incredibly loud and really uncomfortable. The food is simply thrown into a bag and the employees are in a bad mood. There are much better shops for 30 euros. I would say even half as much.

Positiv: der Juicy vegan Burger war super, die Salatbar noch besser als ich sie in Erinnerung hatte. Die Kinder bekamen Geschenke und ein fair bepreistes kindergericht. Reservierung war spontan auch am sehr nachgefragten sonntagabend möglich. Service trotz vollbesetzung im Restaurant war aufmerksam, freundlich und persönlich. Und dass Wasser jetzt kostenlos gereicht wird ist ein superservice. Negativ: es war der Abend nach dem Berlin Marathon, das mal vorher gesagt. Der allgemeine Geräuschpegel war einfach zu hoch. Vielleicht helfen hier ein paar schalldämmende Maßnahmen, z.b deckenpaneele oder raumtrenner. Man konnte kaum ein normales tischgespräch führen. Schlimmer noch die Beschallung auf den Toiletten, ob das eine Maßnahme gegen Junkies sein soll frage ich mich. Es lief ein unerträglicher lärmmix aus Sprache, zirkusmusik und anderem gedudel. Mein Kind hat sich gefürchtet, als es auf Toilette saß.

It was my first Five Guys experience. Portions are big. Little hamburger and fries would be enough for one person. Everything is being served in paper bags even if you dine in. Thats a bit strange:) Tastes are ok but little bit expensive. Good for FOMO but it wont be the first choice for burgers for me..

Their burgers are pretty good. Their potatoes are so good, you can go there just to eat them. It was clean and beautiful. The fact that it is in Potsdamer Square makes it more attractive.

The food was great and the drinks were good, what makes it a 4 is that its very expensive

Five Guys Restaurant is well-known, but the cashier is a resident of Berlin, has pink hair, and behaves strangely

Preis Leitung Top. Das Steak war ein träumchen. Service gut, nur beim abkassieren nicht ganz bei der Sache, weil er Angst hatte, das seine Kollegen seine Tische abrechnen. Sonst waren wir aber sehr zufrieden

Five Guys is and remains a top fast food chain. I always expect fries in a bag, anyone who complains about this hasn't understood the concept of Five Guys. Hopefully it will also come to Saxony and spread there, then I would be satisfied and my dream would come true, only love for this chain

So I ordered fries and it was completely burnt. It wasn't tasty at all and it was so expensive for a small fries €5.25. It was just too overpriced and burnt. And even without sauce

Everything good as always. The service and quality is the same in any country I have tried. The price is equally expensive.

The quality of the burgers and fries were good!

It's simply the best burger you can get.... I loved the food... So you must come to Odense in the UK, it's not that far away.. I'll come again next time I'm in Berlin ❤️

In every Five Guys restaurant I've been to so far, the food has been marginally better. Some of the fries were slightly hard and the zero drinks were almost impossible to drink and extremely tasteless.

Leider nicht so gut, viel zu voll und Service war auch nicht ok. Essen ist in Ordnung, jedoch sollte man sich auf Wartezeiten einstellen.

Was empty when I went in the morning around 11:30. The burger was okay but in Berlin, the city of doners, I wouldn’t go here often.

Nice shop because you feel like you're in America. But the prices are really expensive and the noise atmosphere was a bit tiring.

Expensive but okay. The small fries were quite large and well salted. These are then just “placed” in a bag with a cup, which makes the experience quite bizarre. So it's difficult to share. The shakes were fine.

Der Tisch war zum Geburtstag gut eingerichtet und der Service einfach perfekt freundlich. Lecker war es auch - also alles perfekt.

Great sandwich in the center of Berlin

Tasteless food (especially the beef was weak). Tables, seats and floor like cattle. For those prices, they won't even put it on a tray and throw the fries in your bag. Above all, they are proud of the praises on the walls.

Go to Five Guys only if your in London.

Super tasty burgers with a large selection of delicious toppings and really great fries with a drinks machine that mixes flavors into basic drinks. Not cheap but worth it.

Burger, die wirklich frisch sind und den besten Milchshake, den ich jemals getrunken habe, Leider sind draussen nur wenige Tische, das könnte nachgerüstet werden...

I ate the most disgusting burger that I gave 3 bites to and didn’t like it, upon taking it up with the manager that I’m not satisfied with a meal I payed 81euro for she said and I quote „What can I do you ate most of it” she offered me a free milkshake like that’s going to fix anything + it doesn’t matter if I bit it once or two times, the meat was appaling and I was not offered anything in return

Aufmerksames, freundliches und zuvorkommendes Personal. Sehr kompetent, die Speisen waren sehr lecker und so zubereitet wie bestellt (Steaks). Gerne jederzeit wieder 👍🏻

We had a great visit to Five Guys. I have never tried their food before, so i really wanted to try it, since i have heard a lot about it. This is a chain i would love if they would open restaurants in Denmark, i think i wont Be the only one who would love to bite into a juicy Five Guys burger.

I ate here and have to say the burger was good, the fries weren't so good, and a burger, fries and coke for €21 are completely overpriced and not appropriate for a fast food restaurant. Never again 👎🏻

The whole FG concert is great for ... FG. If you look closely, you will see how efficiently they cutted all costs, expect prices for customers. No self ordering machines, with such narrow offer no wonder (but no cost for HW and SW and payment terminals), you have to order by counter like in Old days, poor genZ. No Yummy LCD screen offer above stuff, only pure text (again no HW, SW and cost for content) so you have no idea what you get. You get the meal always and only in paper bag (smart, no cost for trays, stuff which needs to collect them, HW for disposing the trays ...). Fries are served in ... paper cups for drinks, (again no extra paper packing) and sometimes even thrown straight into the paper bag. Burgers are served in aluminium foil (no cost for fancy paper packing). On photo is veggie sandwich, which is burgher without meat with plenty of fried onion. But how shall you eat it, when half falls out and there are no forks ... (no cost for wooden cuttlery, so make yourself a McGiver to solve this). And the price of all this is higher then at competitors, where you feel like in restaurant (still taking about fast food style). Meat itself in FG burger was fine, but the rest of burger was ordinary, definitely no heaven in mouth. For the price you pay, compared to what you get, you have to feel like a fool. Thanks, but I am not coming back.

Went there spontaneously, very friendly, great consideration is given to allergy sufferers, absolutely delicious and filling. Gladly again.

Das Maredo Restaurant am Potsdamer Platz in Berlin überzeugt mit hervorragend zubereitetem Steak, perfekt zusammengestellten Salaten und erfrischendem Bier. Die freundliche und bemühte Bedienung rundet den schönen Besuch ab.

Food is great. Burgers were proper and almost like in the US. Service was good. Place is not inviting or comfy. It's like eating in a noisy bathroom. You'll see :D take food to go if you can.

The world's best burger! Friendly staff.

As always, the best franchise burger I've ever eaten.

Although I politely asked security if I could go to the toilet, I was not allowed to do so! Although everyone has the right to freely use a toilet to relieve themselves. This can be derived from Article 3 of the European Convention on Human Rights (ECHR) and Articles 1 and 2 of the Basic Law. And yes, I offered you payment for it!

I love this burgers!!! Tastes so delicious and you can enjoy a very good burger.🍔🍟 the prices are good, and the way that they give you your order is so original. The drinks are refill🥤 and the drink machine hat a lot of options to choose. But the best is their MILKSHAKES 😍 are insane!!

Good place and good food but expensive

Very good service and the food, was great

Having visited so many Five Guys, many times, this is the best place for some quick veggie bites. They have a veggie sandwich which has all grilled vegetables with pickle too. Cheese is optional. That coupled with a regular fries makes an excellent meal for two. As usual, they give more fries (literally) per order. Hot and fresh food always. Bonus: peanuts on the house, slightly roasted. Staff was polite.

You can't even compare the food with the one in Alexanderplatz, this one branch is much better and I can say the difference is so much that you can't believe they are part of the same franchise!

I paid 20 euros for a burger with fries and cola at Alexanderplatz. and bought a straw!! But I only got the bill for the straw. I waited 25 minutes for my food, but nothing came!! I spoke to the sellers at some point!! They were also clueless and said I only have a bill with the straw.. 20 euros wasted!!

Food and staff are great. Although price points are high. Atmosphere is terrible.

The employee at the checkout was friendly, the waiting time for the food was extremely long because the employees walked around the restaurant as a group the whole time and took photos of themselves. The food preparation was hectic and the fries were carelessly thrown into the bag. Since the employees preferred to take photos, they didn't notice that the mayo was empty, which is why I had to use ketchup. At first glance it looked clean inside, and the style was also pretty cool. The food tasted good too. I don't think the price/performance is justified either. The food could be a little cheaper or more. It was an experience once, but I don't want to go there again.

Food okay. The waiting time was about 15 minutes even though there was hardly anything going on. Loading extremely dirty and extremely warm

I got a burger with some side dishes such as: Onions, tomatoes, pickles, lettuce, etc. I ordered and received a burger with only bread, sauce and meat. When I said that this wasn't my burger and that I wanted a new one or at least my burger, the employees gave me one Bowl where they literally threw the side dishes in, which I then had a salad, the fellow workers handed me the bowl and said I should top the burger myself 😡

Went to the store at 10:55 p.m. and still didn't get anything. Someone else gets my money. That's how it is then. I will avoid your chain in the future.

Disgusting, they don't let you go to the toilet!

Burgers and fries are awesome, ambience so-so. Service OK, but not outstanding either. But Five guys is always good. “Fresh” is the best way to describe the taste of the burger. The milkshake is also amazing, but very expensive.