Fisch in Kaltenkirchen

We were there today around 1:15 p.m. and wanted to eat hot fried fish. Unfortunately, it wasn't possible because the fryer was already off. But there was plenty in the display. We were told that the service counter closes at 4:00 p.m. Find the error!!

I find the staff very friendly. The quality of the goods is also very good.

On March 3, 2025, I visited the fish counter at Famila again, but unfortunately, I have to say I was very disappointed. Due to a lack of staff, I was informed that the fish counter was only open until 4 p.m. that day – which was fine with me. I arrived at 3:50 p.m. and was told to come back another day – but the store had been open for another 10 minutes?! The selection was extremely limited, and the employee showed no interest in helping me or offering friendly advice. I understand that there can be shortages, but the unfriendly attitude and lack of service really annoyed me – especially since it wasn't the first time! As a long-time regular customer, I expect at least a little understanding and assistance in such situations – but instead, I was simply brushed off. I thought "the customer is king," but apparently, the store doesn't depend on customers. Conclusion: This was definitely my last visit to the fish counter at Famila. I'd rather drive a few more kilometers and get better service and friendlier advice from another store, and I'm willing to pay more for that! It's a shame, but that's how you lose customers.

A fine restaurant in Famila – today I enjoyed lunch there for the first time: fish in beer batter with aioli and quite good potato salad. Very tasty and at €7.30, a pleasantly priced option. Note the smoked fish from their own smokehouse.