Europa Simit Palast in Heilbronn

I have been a guest at this restaurant for a long time but I would like to share the experience I had today here. Actually, I was always very satisfied with the food as well as the service and ambience. My wife and I ordered the gnocchi and pizza from the lunch menu. When the food was brought to our table I couldn't believe my eyes!!!! There were two small larvae/worms on the pizza that were also moving around happily. I had really never experienced anything like that before. The reaction from the waiter wasn't really satisfactory either. He thought it was moth larvae that were on the nuts. I would have liked an apology. We left immediately and had to digest the experience first.

Wir waren letzte Woche nach der Vorstellung hier und ganz zufrieden. Das Essen war ganz ausgezeichnet und der Service sehr angenehm. Ein paar weiße Tischtücher wären ganz nett und würden (trotz Bistro) zum Ambiente passen. Aber das ist persönliches Empfinden und hat keinen Einfluss auf die Bewertung. Unsere erste Reservierung per Mail war kein Problem. Leider wollte ich für kommende Woche wieder per Mail reservieren (dieses mal ich selbst mit anderer Mailadresse). Leider bekomme ich keine Antwort. Wir haben uns jetzt anderweitig orientiert, aber gelegentlich ins Spamfach schauen wäre bestimmt gut.

Very nice location, delicious cocktails. The prices are a bit steep. Otherwise everything is great. The nice bartender simply mixes things best.

Insel Hotel needs a New Professional and Maybe International manager. There is so much Potential here . This hotel is a gem left too Wither in hands. The restaurant opens at 18 hours, un forseen in such a Hotel . No coffe or tea corner . A tired and slippery terrace , with no concept. Its actually so heavy on one Heart to see this Gem suffer.

No stars worth it for the canteen, food too expensive, dirty dishes and you have to pay extra for coffee, you have to pay extra for everything...it's better to go to Biersdorfer for breakfast because you feel good...