EtManus Burger in Köln

Dear people, that was bad. It's not worth the money at all.

Visited today on a Saturday because we thought it would be worth a visit based on the reviews. Unfortunately we were consistently disappointed. Actually wanted to order a hot dog and a smashed burger. There was no hot dog at all (even though it wasn't mentioned on the signs). So we ordered a normal cheeseburger with it. No names were written down or anything like that, which meant that the completely overwhelmed waitress stood in front of us with 2 orders before the actual order and asked if this was our order (people who ordered before us hadn't had their food yet when we were already finished). Now to the actual thing, the food. The fries were loudly warm and unsalted. The burgers were dry and carelessly topped and both patties were the same thickness, so nothing like Smashd Burger. Definitely not worth another visit...

Ate cheeseburgers, they were extremely tasty. The patties were freshly thrown onto the grill in front of us and our burgers were on the table in no time. The beef was grilled to perfection and all other ingredients were fresh. The staff was very friendly and accommodating.

Very tasty burger! Didn't have to wait long either.

Friendly staff, comfortable seating and, above all, great food, I can recommend everyone to stop by here. My tip is to use the house sauce for dipping, it's incredibly good. The only small point of criticism is the screens where the menu is displayed, because they disappear quite quickly, which can be annoying. There is also a self-ordering terminal there, which appears to be deactivated. Still, 10/10 food, I can only recommend it!

I really love your burgers, your branch in Cologne Mülheim is an enrichment to the otherwise rather one-sided landscape with lots of kebabs. But you urgently need to do some work on the kitchen organization. Picking it up on site really takes a disproportionately long time. Watching it makes me very fuzzy at the pace and the hardly any parallel processes taking place, which were quite possible to optimize the whole thing.

Dear owner of the EtManus burger shop. We were there on Tuesday, March 25th. In your store in 2025. My classmates, teachers and I were very pleasantly surprised that it tasted so delicious. Unfortunately an error occurred because a burger was mixed up. But it was kindly repaired straight away. I can only recommend you Thanks for your work.

We were told there would be a half hour wait and after over an hour we left. Were they ever treated rudely, definitely not again!

One of the best burgers I've ever had!!! The shop and the burgers don't look like much, but the taste was just amazing! I took another one with me for the way home... Thank you & keep it up guys!

First of all... the restrooms were a complete disaster, everything was dirty, urine, feces... Unfortunately, the smash burger I ordered wasn't smashed properly. The fries and regular burgers were okay, but nothing special. Service was practically nonexistent.

We were told there would be a half hour wait and after over an hour we left. Were they ever treated rudely, definitely not again!

Unfortunately, this is the second time I've received soggy fries and a burger with cold cheese via UberEats. It would be wise to contact UberEats, as the courier was apparently 25 minutes from the city center (in this case, Hürth) and still accepted this order. After a stopover and a 50-minute drive, the result was unfortunately such that I would have preferred to make myself some muesli. For me, this was the last (online) order from EtManus. It certainly tastes better in person.

You call ahead and they say the food will be ready in 10 minutes and then you come in 10 minutes and you still have to wait 15 minutes for the food in the store

The restaurant that I can recommend. Everything was great, the employees were very helpful.

The food was very delicious. 😋 The employees provided very good service👏🏻 Recommended ⭐️⭐️⭐️⭐️⭐️

Ordered from Uber Eats and paid 24.64 for this cheek, three pots of sauce in the middle, a bit of salad and that was it, thanks for nothing

bbw burger and chili cheese fries. not complicated, right? the best thing was the bun. nice and fluffy. the paddy instead was slighty worse then from a bigmac: thin and very very dry. the fries where uncreative: default fries, tubecheese(?), peperoni. not chili, peperoni slices! all in all it was good enough to snack on. but i also got the impressions they just dont like to do good stuff. which is weired, as there primary goal is to sell burgers.

Holy burgers! The 'Pastirma Burger' is an absolute taste explosion - juicy meat, perfectly grilled, with just the right amount of cheese and toppings that work harmoniously together. Every bite is a little feast for the taste buds! Plus the oven fries – crispy on the outside, fluffy on the inside, with just the right seasoning. No flabby standard fries, just pure potato power! If you don't get weak here, it's your own fault. A must for all burger fans in Cologne!!! The Mcs opposite looks naked compared to EtManus 😉

I was in Cologne Kalk At Et Manus, they were very friendly, the food was very tasty. Wasn't my last time.

Unfortunately the price performance doesn't match at all. Over €6 for a handful of sweet potato fries. Unfortunately, we didn't like the falafel burgers either.

Great...just great...can't understand the bad reviews...everything super juicy and delicious. Highly recommended to anyone who likes burgers.

Burgers were good but ice cold, as were the fries. Delivery only arrived after almost 2 hours, due to a breakdown and had to be freshened up again... But that wasn't the case, otherwise they would never have been so ice cold. Very unfortunate...

It was my first time here and I asked for some quick advice. I got the burger menu for 16.40 euros. The burger was lightly seasoned, but the sweet potatoes were better. Unfortunately they don't have any still water here, so I only paid the money for burgers and fries

After the game we were really hungry and went to EtManus as a large group - a great decision! Despite the size of our group, we were served quickly and friendly. The team was attentive, correct and always friendly, which made the visit even more pleasant. The burgers were simply fantastic – juicy, perfectly seasoned and topped with fresh ingredients. The side dishes, especially the crispy fries, rounded the whole thing off. You can tell that quality is very important here. All in all a great visit with delicious food and first class service. We'll definitely be back!

Delivery time according to the app should take approx. 35-50 minutes. I understand the increased volume, but 2 hours is no longer acceptable. The food arrived cold and inedible! Thank you for nothing! Never again!

So the burgers and hot dogs are simply great!

Burgers were very good! But not at all fair to the price… 15€ just a burger? I can definitely get burgers and fries for the same price at another store. Possibly with a drink too. But otherwise really great!!

The food was great! The service was also very nice.

Food and service were great, overall it was a 10/10 experience.

I looked around for a burger joint before the Deichkind concert and made the right choice. I met a very nice waitress on site and got a really good, classic burger with equally delicious fries. Vegan options are also available. 5/5 stars, keep it up! :)

I was here today and ordered a burger menu with fries and a drink. My burger came after just under 30 minutes, which is okay because the burger man specifically said it would take about 20 minutes. However, my fries didn't arrive until over 10 minutes after the burger, even though my friend had his fries right with the burger. That was a real shame because I could only eat the burger first and then the fries because otherwise it would have been cold, but the combination is awesome. The burger was nothing special, I personally didn't like the bacon and the fries weren't salted, I don't know if that's normal or if that was forgotten. Would definitely not go here again…

The brother was standing completely alone in the kitchen. Had to wait almost 40 minutes for our food. Tables dirty and not cleared. No paper (toilet paper, towels or napkins). But the taste is really great. If I'm ever in the area again, I'd be happy to come back. Give that guy a medal today.

Good, solid cuisine, even late at night Price-performance ok, a bit expensive

Dude, that was cool, I thought for a moment I was in America

I haven't eaten such a delicious burger 🍔 in a long time, let alone such delicious fries. 10 out of 10 delicious 😋

After we stood at the checkout for 10 minutes to order, someone suddenly came and said there was only chicken burgers left and everything else was sold out. In the meantime we had to fight with guests who arrived after us for the last remaining seats. We also heard how guests had been waiting for their orders for 30 minutes, while others who came after them were already eating. All in all not a good experience. We then ate somewhere else.

The food was great. Unfortunately, when we arrived around 10 p.m., the citizens' rolls were empty, but we simply took the citizens' hot dogs. Great food, top service, always happy!

Was great the first 2 times, however as of recent has lost all flavor. I got scammed and charged 3€ more for a beef instead of a chicken burger after they messed up my original order. Was great the first 2 times but recently it has lost its flavor. I was scammed and charged €3 more for a beef burger instead of a chicken after they messed up my original order. How do you run out of hot dogs after being open for an hour?

The store has run out of goods after only being open for an hour. We ordered a hot dog. However, this hot dog appears to have been the last one. The hot dog we ordered was given to another customer (without our knowledge). When we asked, we were told that they could offer us burgers (chicken or beef) as a replacement (but probably no more hot dogs). She wanted a 3€ surcharge for a beef burger, which is more than what is on the menu. We were also told when ordering that we could expect a wait of about 10 minutes. In the end it was almost 40 minutes of waiting time. In summary, we were not only scammed out of our money but also our food. How fitting that a store has no more goods on hand as its second main course an hour after opening. In addition, the waiting times are significantly longer than stated when ordering (and this is with a low customer volume). Never again EtManus.

Nice little burger box. Food was okay, nothing to complain about in terms of quality, good portions. There was also a dessert on the house from the nice burger roaster. 👍

Music in the store is way too loud and quite uncomfortable. The screens with the menu change so quickly that you can hardly manage to read them. The burger bun was bland and cold. The pattie dry. Fries weren't particularly good either.

The food is fine. Unfortunately you cannot pay by card when ordering online. Instead of finding an uncomplicated solution, unnecessary fuss is made. Too bad.

I recommend everyone to just stop by 🤌🏼

The best burger I've eaten so far

The guys know this job. I think Burger King should learn something from here. Definitely recommend, don't ignore it, you will regret it :)

Mega burgers. I'd love to come back

Top best burger I ate in Cologne. Always my pleasure. I was satisfied all around.

Wow very tasty!! 10/10 I will eat here more often!!

Good and tasty burger shop. You have to try it.

Very friendly service and delicious food. Highly recommended.

Service was good and the food was A1

Very tasty food. I can only recommend it

I had the opportunity to experience this beautiful place recently. I was surprised by the friendly and warm staff. I definitely recommend it.

Great service. Very high quality

Only recommended. I haven't eaten such delicious food in a long time

A delicious restaurant with very delicious burgers. I definitely recommend it to everyone.

I went there with my friends, the burger is very tasty, I recommend it to everyone.

Etmanus is a real insider tip for burger fans. The creative creations and excellent taste make every visit a highlight. Friendly service and cozy atmosphere included!

Etmanus has the best burgers in town! Every bite is a pleasure, and the selection of fresh ingredients ensures variety. A must for anyone looking for a really good burger.

Etmanus is the perfect place for all burger lovers! The burgers are fresh, juicy and full of flavor while the ingredients are of high quality. The relaxed atmosphere and friendly service complete the experience. Absolutely recommended!

It's the fifth time I've eaten here and I've never been disappointed so far and that's why I'm doing this review. Thanks to the friendly staff and a great boss, there is a great atmosphere here. There is a TOP selection and you can always find something delicious from the menu. I can highly recommend this restaurant. I was completely impressed with their professionalism and customer service on my first visit.

Etmanus offers fantastic burgers that are prepared with a lot of love. The taste is very tasty and the friendly staff creates a great atmosphere. Highly recommended

I couldn't help but comment on this wonderful establishment that we have experienced in the past few days, so that others would also benefit from it and should definitely visit it. I recommend everyone to taste the delicious taste it leaves in their mouths.

We went there for dinner last week and ordered a classic burger and a BBQ chicken salad. The burger was OK. Instead of the salad, a second burger came - it can happen, really. I then said that I had ordered a BBQ chicken salad and would like that too. “We didn’t” was the answer. I said that it is at the top of the board. “Yes, it’s sold out” came then. I then said that I didn't want anything, I just wanted my money back. Then I was offered the salad. You can see the result for just under €11 in the photo. I have to say that I was really disappointed with the way things were handled.

We ended up here because of the good reviews. Nice selection of burgers. After ordering, we had to wait about 45 minutes for our burgers. Okay, the store was full, but with such an unstructured way of working, the waiting time wasn't surprising. We were able to watch the preparation directly. A chicken coop is more organized. The distribution of dishes was catastrophic. The staff never knew who ordered which burger. The burgers themselves were rather boring. The "rolls" were dry and bland. The sauce is always too little. The fries were rather soggy. Cleanliness is a foreign word here. The tables were neither cleared nor cleaned in the 75 minutes. So overall it's actually a disappointment. We can't really understand the good reviews here 🤷🏻‍♂️

Juice shop, totally unfriendly and aggressive service, shop completely empty and I was told I had to wait an extra 30 minutes just because I placed an order to pick up on Uber Eats.

My favorites are the Chilli Cheese Burger and the Etmanus Burger. 🤤 My son loves the crunchy chicken burger and nuggets. Both dishes are simply recommended! We were always warmly welcomed and well served. You leave the store happy!

The best burger I have ever eaten including fries, the exclusive sauces, the extraordinary drinks, everything was great 🔝 👌🏼 very nice staff 👍🏼 from now on, my favorite restaurant 🫶🏼

Delicious food, friendly staff and a super great shop!! Everything was great, always happy👍🏼

Simply the best... I come from the USA and I would say GAWDDDD DAMNN DAT MF WAS GREAT.

Had the falafel avocado burger. It was pretty boring and bland. Desolate finished falafel patty. Almost no sauce and avocado on the burger. In my opinion the price is not justified. The service was excellent.

Arwa's best employee, great service!

The burgers are great. We had to wait quite a long time and the atmosphere had a typical snack bar feel.

Completely reorganized, slow order taking. Carelessly prepared burgers are then served with a rather small portion of fries for a not exactly cheap price. I would never go there again.

Great fries and buns, also really nice guy :)

Burgers were very tasty. The bread was unique

3 HOURS delivery time and what was ordered was not delivered. A subsequent delivery was assured on the phone, but it never happened and there was no response.

Very good food and very friendly!

The burger is indescribably delicious, I had the pastirma burger 🤤

Little cute burger joint. The cheeseburger mansu was very tasty

Really very, very tasty citizen, rarely eaten something so blatant

Waited 40 minutes for our order. Then I asked and the order was apparently not started. In between we spoke to one of the employees; this could have been noticed here. Generally unfriendly treatment, no accommodation. We asked for the money back because we didn't have time to wait any longer for the food.

Very tasty burgers and nice operators!

After we had already waited half an hour for the food, one of the employees came up to us and wanted to send us out because we hadn't made a reservation (reservations are not possible, at least on Google). After a brief confusion, we were allowed to stay seated and after waiting for over 40 minutes (guests who arrived later were already being served) we asked for our money back and left the store. Worst service ever. Avoid this store if possible.

Great burgers and great service!

Absolute insider tip, very tasty burgers, patties are made by hand. Fries very crispy and well prepared. There was also a nice conversation with the owner. I was also able to try the in-house dip, which is highly recommended and has a slight spiciness. Seating area is clean and comfortable. Very happy again! ⭐

Excellent burger! 🍔 It couldn't be better! Top fries!🍟

Service took a long time. Fries were cold.

Food: Burger ok, fries too dry/hard because they were in the deep fryer for too long Prices: 15 EUR for a burger menu is already generous. Service: Extremely expandable. You had to wait a long time for food. Cleanliness leaves a lot to be desired, especially in the kitchen. Unfortunately I won't be coming back.

Super hot in summer like in a sauna

Best burger shop in town with nice looking terrace and ambience really outstanding!

The best burger I've eaten in a long time. Super nice service, very warm and attentive. Clear recommendation, if I'm in Cologne again, I'll be happy to do it again.

Very tasty burger, staff is also very friendly! Everything was fresh and clean, gladly again!

Went here with friends and ate the classic cheeseburger. Simply delicious. Patties juicy. Very friendly staff. I can only recommend it.

The moment when the restaurant rejects your order, the driver comes anyway, you show him the cancellation and then he gets loud in the stairwell and shouts at you never to order again. By the way, his “guess” was - if there is no money on Paypal, it will be rejected. Stupid that it says cash payment 😂Strong service

Very good burgers and fries. Nice service.

Very tasty smash burger. Great service 👍

Very friendly, food tastes very good, prices are okay

Super! I can only recommend the burgers, very tasty and super fresh. Our order was prepared super quickly and the quality was simply A1 with stars. The staff were very friendly, polite and attentive. Because of the friendly staff and the delicious food, I would love to go there again and again for a burger. Thank you :)

We were there on vacation and were really in the mood for burgers, so Etmanus caught our eye, the chilli cheeseburger and the cheeseburger were delicious, together with an iced tea in the warm weather the visit was just great :)