Eat Happy in Herrsching a.Ammersee

Honest and helpful, had delicious cake and coffee to go, which brightened up our sunny day at the lakeshore. Thanks again for the hassle-free change.

A terrible experience. We arrived early because we were taking the train to Munich. I spoke to the woman at the front desk. Her answers were very brusque and generally unfriendly. We agreed to leave our key in the outside lockbox, as it was still too early to check in. When we returned around 10 p.m., we picked up the key card, which had a note with the room number on it. After several unsuccessful attempts to open the room, a man came out, thinking we were trying to break into his room. It turned out we'd been given a room that was already occupied. We tried to find staff, but it seemed everyone had already left. Luckily, we met someone from the bar who was just about to finish work. He was very embarrassed and apologetic. He tried to reach the person in charge but couldn't get through. Fortunately, he was able to get us a new room after all. Had we arrived any later, we would have had to spend the night without a room and with all our luggage. The next morning, I brought the complaint to the front desk. The man working there apologized and offered to refund our breakfast. However, it turned out that breakfast was included anyway, so it didn't make a difference. The woman who made the mistake with the room key hid in the back room rather than come out, apologize, or take responsibility. She completely ignored us. We will not be returning. Overall, it was a very poor experience. The two men, who were apparently new to the team, were helpful, but the rest of the staff was very disappointing. I would recommend choosing one of the other hotels nearby.

The two pizzas tasted good. For the price you can be very satisfied. The punctuality was also very good.

Great, everything's perfect. I'm glad there's a new owner. Friendly service and fair prices. Keep it up.

Very nice restaurant and beautiful surroundings