Domino's Pizza Bergisch Gladbach in Bergisch Gladbach

Delivery time 120 minutes!!! No call beforehand = We canceled and went out to eat... sorry, you're not worthy of the mark! Dominos is top in other cities - yours is not

Delicious pizzas, 100% recommended for pickup.

nice, enjoyed the meal, good vegan options

It started with anticipation because we had had good experiences with our first orders (there were two in total before the current one). The children were thrilled that they could choose their own toppings and really wanted to order from Domino’s. What followed was more than an insolence - it was almost humiliation. The order was placed via Uber Eats. The order was placed at 6:45 p.m., and according to the Uber app, delivery should take place between 7:05 p.m. and 7:25 p.m. (Saturday evening). Unfortunately, I forgot an ingredient when ordering and easily ordered it over the phone 10 minutes later. So at 7:35 p.m. I wasn't worried that the pizza hadn't arrived yet. However, at 7:45 p.m. I became a little suspicious. At 8:00 p.m. I asked again by phone. Answer: The pizza is on the way, it's busy, but it will be delivered in five minutes. At 8:15 p.m. I called again and asked where the pizza was (there were a total of three pizzas plus side dishes, paid for via the app). At 8:30 p.m. I asked again whether the delivery would even arrive today. This time they said there had been a car accident but the pizza would be there in five minutes. The driver was allegedly on the phone. At 8:45 p.m. I finally got in the car and drove to the store in Bergisch Gladbach (5 kilometers). There I asked the employees where my order was, as the app had now shown that the pizza had already been delivered. The employee called the driver and said the pizza had already arrived. I called home - no pizza had arrived. Five minutes later I received a call back from home: The pizza was finally here at 9:15 p.m. However, it was ice cold and the toppings were not as ordered. The driver apologized, but simply said that there was a lot going on - there was no question of an accident. The store also seemed relatively quiet. The whole thing was an absolute disaster. NEVER AGAIN!

I've been waiting for the food for 2 hours now and it's been showing for about 45 minutes that the food is almost with us, I'm already looking forward to the cold food 😃

Ordered food online. Wrong delivery received. No topic can happen. Called, delivered later. Something is missing again. But no, because it was included in the wrong delivery. Was it simply left out? Otherwise the taste was always great. But today everything went wrong. But I'm probably not the only one when I read the reviews here.

We have now ordered there several times because we think the Domino's “brand” is great (from other cities) and we generally like the pizzas/salads/dips. However, there is something wrong with the branch. Something is wrong with almost every order. The salads look different every time even though they are the same. We already had moldy tomatoes in there, sometimes there were no spring onions, sometimes the dip was expired, etc. Extra ingredients that you add to pizzas are ignored every second time, even though you pay quite a bit of extra money for them. Then they sometimes don't know the "recipes" for their own pizzas, for example tomato sauce under hollandaise sauce where there shouldn't be any. Not to mention a delivery time that was far too long than stated or dips that were not included. In principle, something like this can happen at any time, no question, but in large numbers... We won't be ordering there anymore, although, as I said, we think the food itself is good (if it were as it should be). But the price/performance ratio is absolutely not right here.

Just very rude service and bad food.

The vegan pizzas are so delicious so cool that you can buy delicious vegan pizzas here 🌱😋

The pizzas are always okay, I recently had pasta for the first time, which was a disappointment. The noodles are hard, the whole thing is a lumpy, burnt mass.

Everything tastes great. Customer service was perfect. The prices were also okay so perfect for eating out.

Very beautiful and very tasty Luckily with lots of vegan products!🌱

Since you replied did I really ordered, yes attaching the proof that I ordered. It's not the first time getting food delayed. Always. Never on time. Strongly not recommend here. - Always late never on time, if you are getting order 30 minutes late than you got it pretty early.

This is delicious. We will definitely order a different pizza next time🍕🧂. Our first order surprised us. It is very tasty and quick. Friendly staff 🤗 We wish you all the best 👌🙏💯🧡

In my opinion, there are better frozen pizzas than Domino's. Price-performance is also not appropriate. I can't recommend it.

Super tasty and great service, finally a shop where I can eat vegan pizza! Thank you!🌱🍕

Appointment order placed 2 hours in advance still arrived 30 minutes late. After I called and complained, I was no longer able to rate Dominos because the order number could no longer be found. A rogue who thinks evil... Ordered Salami Supreme, which was supposed to be full of salami, but ended up being 10 small slices of salami... Never again…

incompetence and a very unfriendly manager.

Mega good pizzas and the price is also unbeatable, I can only recommend it...

The worst pizza I've ever eaten in my life. It just tastes like... I'm sorry, you don't have to pay money for something like that

Actually always had good experiences. But today's pizza rolls were a disgrace. Almost just dough and hardly any content!

Absolutely overwhelmed and prefers to watch football on his cell phone instead of serving the 3 customers... Unbelievable...

Cheese with salty salami just slapped on the pizza. They still have to practice making pizza

The taste is just okay... The taste was just okay, nothing special and not a typical thin and crispy pizza. There was a generous amount of sesame and garlic oil on the pizza but unfortunately the dough was very rubbery and not crispy at all.

I canceled because the delivery was over half an hour late.

After waiting 2.5 hours for our pizza, we tried to cancel it, but unfortunately reaching someone by phone was unsuccessful 6 hours later a man showed up at the door with our pizza. After a long discussion in which the market manager shouted at us over the phone, we came to the conclusion that we wouldn't have to pay anything in exchange for a lifetime ban on ordering. Express NOT recommendation!!!

Classic American pizza, the cashier wasn't that friendly but the chef or whoever he was was. The pizza is not my cup of tea because I'm more into Italian pizza but my girlfriend really likes the pizza there, prices are a bit expensive in my opinion for what you get. Otherwise everything was ok, personally I would rarely eat pizza there

The delivery person distributed the pizza across a large area in the front yard. When we asked if we could get a price reduction, the answer was simply no

The food was catastrophic in terms of value for money. My colleague ordered a large pizza for 17 euros that fell on the delivery person's floor and the money didn't even want to be refunded to us. My pizza rolls for €4.5 were simply boring and came without herb butter or aioli. I'd rather buy 1kg of flour and make it myself. Simply cheeky!

Getting the wrong pizzas would be nice if the employees understood German. Never again

Not recommended, unfriendly employee on the phone. Pizza was wrong and the replacement was cold delivered. Customer service is different

Everything is great as always. Only had a little problem this time. I ordered 2 pizzas and a box. One pizza had extra toppings that were forgotten. When I called on the phone I apologized and said a new one would be made and I could keep the other one. I said and did and ate some of it. The boss came personally and wanted to take the wrong pizza and was very rude when I said that I had been told that I could keep it. Actually always only good experiences, only today it wasn't so great to be pooped on like that.

Too bad, very slacked off! We ordered from Dominos again after a long time! The things arrived cold and were very dry Very annoying for the price!!!

Order was delivered cold. The subsequent phone call with a responsible employee was very uncooperative and everything was denied. Very unfortunate. We definitely won't be ordering there again.

Very tasty food but you always have to wait a long time

Delivery person was rude Pizza was cold It felt like the topping was thrown on it As much cheese as on a 4 cheese pizza And charge €20 for it First and last time ordered from the store Apple cinnamon bread tasted nothing like apple (maybe only cinnamon bread was delivered?)

War eigentlich immer zufrieden. Leider war beim letzten Mal, das Fleisch des César Salat nicht durch und gefroren roh innen. Bei Rückfragen mit dem Service war man leider nicht kooperativ und man versicherte dies sei normal. Schade Lasse ich dann in Zukunft hier zu bestellen.

Leider waren meine Chicken Wings nicht ganz so durch und die Pizza etwas kalt

Wer bock auf eine fettige Pizza im Amerikanischen Stil hat , ist hier genau richtig. Pizza immer vor Ort bestellen und dann im Auto verdrücken kann ich empfehlen, dann ist sie noch schön heiß.

Schnelle Lieferung und super Lecker.

Immer lecker, bei Abholung schnell fertig, alles top!

Wir bestellen hier recht häufig und sind immer wieder sehr zufrieden. Das Cinnamon Bread war das einzige, was ich bisher nicht empfehlen kann. Ansonten quer durch die Karte alles super. Besonders auch die veganen Sachen. Gerne mehr davon!

Die Pizzen sind lecker, leider fehlen aber immer wieder Zutaten. Die Lieferung erfolgt meistens auch verspätet. Daher Maximal 3 Sterne!

Also ich fand die Pizza sehr lecker

Die Pizza ( Fitness Fan) war sehr lecker.... Und reichhaltig belegt... Online Bestellt und pünktlich bei Abholung fertig....

Spitze. Online bestellt, vor Ort abgeholt. Pünktlich fertig und sehr lecker.

Die Pizza ist gut und lecker was schade ist das die den Lieferservice noch nicht ausgebaut haben. Wäre auf jedenfall eine rentabel Sache. Ansonsten Lecker. 😋

Frisch, heiß, lecker.. Bestelle recht regelmäßig hier. Immer gut.

Вкусно, недорого Завтрак для детей до 10 лет минус 50%

Lecker, normale Preise, nettes Personal.

Wollte einfach mal Dominos ausprobieren. Fahrer: freundlich Pizza: gut Würde wieder bestellen…

Wir lieben Dominos Pizza. Für uns persönlich die leckerste. In unseren USA Urlauben haben wir uns schon immer drauf gefreut. Große Freude als in Berg.Gladbach die Filiale um die Ecke eröffnet hat.

Die Pizzen waren wirklich beide super lecker!!! Und heiß! Deshalb würde ich hier tatsächlich auch nochmal bestellen. Das Cinnamon Bread war leider nicht schön fluffig wie ich es kenne und es gab Caramel Icing dazu anstatt normales Icing. Das hat mich besonders enttäuscht. Der Caramell-Geschmack hat den Rest total überpowert. Ich liebe das Cinnamon Bread von Dominos eigentlich. So schade! 😔 Mindestbestellwert 25€ finde ich auch total übertrieben. Sogar zu zweit hatten wir Mühe das einzuhalten. Alleine kann man da gar nicht bestellen. Allerdings war die Mitarbeiterin am Telefon so nett eine Ausnahme zu machen, weil wir das mit dem Mindestbestellwert nicht wussten, da es nicht im Flyer stand. Das war sehr nett!!

Sehr freundlich am Telefon. Wohne 4 km entfernt und wurde in nur 30 min geliefert. Top Essen war wirklich sehr sehr lecker und warm.

Hier gibt es leckere vegetarische Pizza. Die Wartezeit war voll okay. Eine freundliche und aufmerksame Bedienung war selbstverständlich auch vorhanden.

Sehr leckere Pizzen wenn man sie abholt sehr heiß! Sind toll belegt und kross wir werden Stammkunde

Bis jetzt richtig gut. Egal was man bestellt. Großes Lob!!!!

Einmal bestellt, einmal abgeholt! Bis jetzt alles gut, und auch lecker. Teilweise außergewöhnliche, aber leckere, Kreationen. Preis/Leistung sehr gut. Gut auch die veganen Alternativen. Freundliche Mitarbeiter und Fahrer. Außerdem wird dort auch per Fahrrad ausgeliefert. Unter Nachhaltigkeitsaspekten sehr gut! Und das die Pizzen bei Lieferung teurer sind ist ja normal, irgendwie müssen die Leute ja auch bezahlt werden. Außerdem immer wieder gute Aktionen. Ich werde dort öfter bestellen. Empfehlenswert!

Unglaublich leckeres Essen! Innerhalb von 20 Minuten war das Essen da, es ist heiß und die Pizza ist mit frischen Zutaten belegt - und davon nicht zu wenig! - Schnelle Lieferung - Frisches und heißes Essen - Top Qualität!

Endlich auch in Bergisch Gladbach, endlich muss ich nicht mehr nach Holweide fahren. Sehr schnelle Lieferung, die Pizzen war heiß als sie kamen und sehr lecker. Ich werde regelmäßig bestellen.

Die wichtigste Erkenntnis: Die Pizza war lecker!!! **** Der Bestellvorgang nach Einrichtung eines Accounts einfach. Anpassen der Pizza funktionierte gut, Code für 2 für 1 sofort akzeptiert! Die Abholung in der neuen Filiale eine Katastrophe! Mitarbeiter nicht in der Lage 2 Pizzen zu finden. Sprechen sehr schlecht deutsch. Anscheinend hat die Bestellbestätigung keine Abholnummer mitgeschickt. Aber aus 3 Stapeln mit 2x 2 Pizzen und 1x 4 Pizzen sollte es schneller möglich sein die bestellten Pizzenzu finden. Am liebsten hätte ich geholfen!

Pizza mal anders-sehr lecker- ob Crazy Dog oder Cheeseburger. Bei mir war weder die Lieferung zu lange noch die Pizza kalt. Ich habe über Lieferando bestellt. Ich kann nur empfehlen.

Gestern Bestellt, nach dem ich vom Flyer erfahren hatte das es jetzt endlich einen in Bergisch Gladbach gibt. Qualität war soweit inordnung, Lieferzeit war 30min. Essen war Heiß, weg Strecke waren 1,3km laut map. Werde da noch mal bestellen

Habe das aller erste Mal bei euch gestellt und gegessen. Die vegane Salami Pizza ist DER WAHNSINN!!! Von Bestellung bis Lieferung waren es 20 Minuten! Vielen Dank ich werde öfter bei euch bestellen 💪🏼🌱

Sehr gutes veganes Angebot! Das Verpackungsmaterial alles aus Papier, richtig stark!