Dolceamaro in Mannheim

Cappucino costs 2.30 more if you don't get it yourself at the bar. This brings the cappucino to a whopping 6.30. I find it inappropriate, although it is declared accordingly on the map.

Very bad service...sunbathing areas can only be used from 1 p.m....unfriendly and arrogant

After sitting down at one of the free tables, we were told we had to leave in 20 minutes because the table was reserved for someone else. Extremely unfriendly and unprofessional. Never again!

On the weekend; in the evening, it has dolce; Boland's replaced... extremely high "Talahon" rate.. ☺️ If you like “kindergarten”, the place to be… The food is delicious… ate a burger (€20) 🔝! Great menu...exclusive cuisine! 😋 ... if you time your visit accordingly; you can spend a nice time in the Dolce... Was and is; a top address in Mannheim...

Super bad service! Super bitchy and arrogant waiters! Despite having a reservation, you are ignored and you almost have to fight for your place! And as if all that wasn't good enough, you have to wait at least half an hour to get a drink that still tastes terrible!

Very nice location, like in Italy, boss very friendly

bad service! Today I was with friends in the outdoor area of ​​this café and waited for over an hour and a half - without a single waitress coming to us. It seemed like we were invisible! I have rarely encountered such poor service. If you offer seating outside, you should also ensure that guests are not completely forgotten. Very disappointing - I definitely won't be coming back here!

Terrible Experience – Avoid at All Costs! If I could give this place zero stars, I would. The service was absolutely awful. The waiter overcharged us by 20 Euros and conveniently never brought us the bill—we only realized the scam after checking our payment This place is clearly trying to take advantage of customers. Be extremely careful with your bill, or better yet, don’t waste your time and money here. There are plenty of better restaurants where you won’t have to worry about being scammed. Avoid at all costs!

Super nice location right at the water tower! Attentive service and very good food. The ambience is outstanding. Perfect for people who like to be upscale! PS: the “Amaretto Sour” is world class!

We went there for a few beers and that was nice. Everything was fine.

Enjoyed the first rays of sunshine outside with a view of the water tower with friendly service. Food was delicious

Bedienungen sind freundlich. Das Café ist sehr voll und man kann mit mehr als eine halbe Stunde Wartezeit rechnen. Das Barpersonal ist viel zu langsam und sind nur am reden. Dadurch haben wir kein Stück mehr Kuchen bekommen. Viele Gäste sind auf Grund dieser Situation gegangen. Der Kaiserschmarrn hat auch nicht so lecker geschmeckt. Die Toiletten sind auch nicht gut. Nicht unbedingt weiter zu empfehlen.

Were there today (Monday) at lunchtime. Service was very attentive and friendly. Never had to wait long. The beef ragout with basmati rice was great. Meat was beautifully tender and aromatic. Unfortunately, my partner's “eat smart” salad consisted of various pickled canned/jarred products. One would have liked more fresh lettuce leaves with a dressing made from olive oil and vinegar, instead of pickled cucumbers, kidney beans etc. 1 star deducted for that. The other main courses are probably as good as the ragout, but the salad is not recommended. All in all, a good experience and a very good espresso at the end. Would come again.

The service on Sunday afternoon was terrible. after 15 minutes we left. We were always put off and preferred to enjoy our coffee and cake in the neighboring Cafe Floh. The bald man behind the counter preferred flirting with two blondes to taking care of his business. "Wait... that's just the way it is," he said. The Dolceamaro is not recommended!!!!!

The service employee was quite reorganized. We waited a long time until our order was taken and until we could pay.

I was there after a long time on Monday around 3 p.m. Sat right next to the door for 20 minutes, the waitresses walked past 4-5 times. Nobody came to clear my table, let alone say a friendly “Hello” or take the order. The dirty dishes were also piled up on other tables, but no one cared. Finally I got up and left, as did other guests who had joined us. Unfortunately, the service from before has deteriorated significantly. Personally, I think it's a shame, it used to be my favorite café. About the ambience: The places outside are very narrow and very small, you are squeezed in like an anchovy so that more people can fit there and more sales come. (My own opinion)

It's nice to sit at the water tower, crowded and expensive.

Morning: Conditions very nice and friendly. Ambience ok with music at a very pleasant volume. Unfortunately the table was not clean. Cappuccino good. Unfortunately, the pancakes are absolutely not recommended. They gave the impression of purchased pancakes for the toaster - dry edges like toast. It's a shame because pancakes are quick and easy to prepare. I wouldn't give one star for that. The bread with avocado and burrata was really quite good. But 15 euros for "toast" pancakes alone is outrageous, I wouldn't have expected it there. So unfortunately the visit was only “okay” for us.

We were at dolce on a not busy evening. Unfortunately, the food was better. Unfortunately, as in recent times, the service has often been unfriendly and ignorant. Who only talk to bartenders and colleagues at the bar. It was 40 minutes before we were allowed to order and that was only because we raised our hands. After eating we had to wait another 50 minutes for service so we got up and wanted to leave. But suddenly we could be cashed in. Insolence was ignored at least 15 times by the waitress.

The food was terrible, the service staff were nice, but unfortunately completely overwhelmed because the huge restaurant with an outdoor area was served by around three people. The prices for a focaccia from the freezer were €13 with tomatoes and cream cheese, which is completely acceptable. After about 2 hours of waiting, the almost cold food arrived. The prices on the menu varied depending on the menu, the wine on one menu cost €29, the exact same on another cost more. Unfortunately, the pasta truffle dish with cocktail tomatoes didn't have any cocktail tomatoes, even though they were advertised on the menu.

Bad service and endless waiting time Unfortunately our visit was a real disappointment. We had to wait far too long even though there was hardly anything going on. The staff was unfriendly and seemed uninterested in serving us. Our questions were answered in an annoyed manner and overall we felt absolutely unwelcome. Service should look different – ​​definitely not recommended!

Un posto incantevole. Un' atmosfera natalizia rilassata e piacevole un po' fuori dal comune. In questo posto ho vissuto momenti di pura felicità con la mia famiglia ❤️

Unfortunately, without a reservation, it was rather unfriendly and after a long waiting time, no free table was offered, and the table was only allocated after my own initiative! Waited almost 45 minutes for a simple breakfast and after asking twice, my request was ordered Wholemeal rolls ignored!! The price for a simple breakfast, with (bread, butter, jam, 1 croissant) and a pancake, was 32.50 euros, outrageous! Would-be store with no standard and poor service!! Not recommended!!

Near the water tower you can have a nice dinner outside in summer. The pasta with pesto and pine nuts was very tasty. Recommended 👍

Fantastic breakfast with freshly squeezed orange juice, delicious scrambled eggs and delicious mint ginger tea. Cozy atmosphere and super friendly service.

Of course you can sit here beautifully with a view of the water tower. The service came quickly and was very friendly. Coffee and cake also came quite quickly and both were high quality. Totally recommended.

Well, you don't have to wonder where people will and won't go in the future. 2x Jacky Cola 23€! You don't even pay prices like that in London. Really shameful. And no warm drinks at 8 p.m. in the winter?! Makes sense.

It's a shame about the great location. With one service for the entire terrace, this is neither pleasant for guests nor staff. Luckily it's not the only café at the water tower.

The store is high society, but the service has been subpar for years. You're lucky they have a great location, otherwise it's not good and overpriced.

The only good thing is the location... The white hot chocolate is like boiled milk with sugar. The tiramisu is one of the worst I've ever eaten...we tried to eat it but it was terrible... Also the coffee cookie tasted like playdough..

A beautiful restaurant. The service was super nice and accommodating. I can only warmly recommend it. Hats off and all thumbs up 🎩👍

Pure Scam!!!! It's a tourist scam. We ordered 2 cappuccino and 2 normal croissant. Guess what, the bill is 20 Euro. So we paid the bill with a tip of extra 2 euro. Then we asked how much each of the item costs. She says I don't know and will bring the receipt. Each normal croissant is 5.5 Euro and it's written as Cornetto in the bill, then we asked why it says something else and not cornett and took her to the management and she lied saying we ordered cornetto. Ultimately, we got our difference amount back. She is so shameless she still kept our tip but we don't mind and we pity her. They thought we are a staright tourist target as we are Asian looking (Non white) and can be scammed as we also have our parents with us. Little did she know that we live in Germany and speak German. You wear nice clothes and looking Nice is not the most important criteria for being a waitress. You will need to be honest as well. Most importantly, respect your customers and that's how you grow Not by cheating them. Till the management responds and takes some action about this, I am taking this to consumer forum and sue the managemnt forr wrongful doings. I had my recording gear with me and fortunately, everything got recorded. This happened on 22nd sept (the sunday) around 11:30 AM. Scammers!! Shame on this young lady for trying to scam tourists who obviously assume the bad reputation for the country.

Went there for the first time yesterday. The drinks and wine were good, as was the service. No waiting time for the table (around 6:30 p.m.) and pretty quick service.

Nice ambience, sometimes a bit noisy outside due to the posers heating around the water tower. Drinks are very tasty. Service is very friendly and accommodating. Zoé was responsible for us. I haven't been served so kindly in a long time

After I sat down, I was very rudely informed that there was no free choice of seats, even though half of the seats outside were empty. The waitress said it was on the sign in the entrance area in an extremely accusatory tone. Um...that's a sidewalk and I humanly missed it? I got up and left. Thanks for nothing.

Unfriendly and rude staff, a shame!

People with headscarves are sent away because it doesn't match the boss's overall image. But people with Pro I$rael T-shirts are very welcome in this café. This is probably because the shop owners are I$raelis themselves and support the gen0z*d that is taking place, because the boss belonged to this group.

Nice atmosphere and really friendly and (in a positive sense) attentive service. Everything could go a little faster. But maybe it's just the temperature today 🤷🏻‍♂️

Unfortunately it was really bad now: we had ordered coffee and croissants and the croissants came LONG after we had drunk our coffee. Also, the new breakfast menu is horrible. Never again!

Always my pleasure , Great location, great ambience

I've enjoyed eating there several times. Unfortunately we were unlucky today...

Very nice, everything was great!

We wanted to eat a cake here today and ordered a Sacher cake, but later it turned out that the cake was made with alcohol. This was not signposted and not mentioned at the time of purchase. Because I don't consume alcohol, I wanted to have the piece of cake that I hadn't touched replaced, but the operator was very unfriendly and insisted that I had to pay for the cake even though the original recipe was alcohol-free. I think it's a disgrace to treat customers like that!!

Too little selection of non-alcoholic drinks unfortunately. Otherwise great ambience and great service

Beautiful ambience in a perfect location. Unfortunately the service today was subpar. We had to go to the waitress to order and pay; the other service employee present seemed to have been overwhelmed by just standing around. It's a shame, we actually know it differently.

Location great, but lousy service. Unfriendly, snippy, very long wait for a drink.

I was there to eat, probably my mistake. Prices are outrageous for what you get. I'd rather recommend the Milano. Culinary top and even cheaper 😳 It's ok for drinking because the view is nice.

Always very happy there with my husband

Nice restaurant for breakfast. Nice view, therefore the price is a bit high. The selection is good, the service was almost too attentive, as people asked every time whether they needed anything else, it felt like every 5 minutes, a little less often would have been enough. Food was very good, quantity matches the price-performance ratio. Again any time.

Very tasty breakfast and home-baked croissants. Price performance is right here, and the service is also good.

Once again we were confirmed that Italians use first-class ingredients. The “Italian breakfast” offered the finest ham, salami and cheese, the “French toast” was juicy with crunchy fresh spinach and crispy fried eggs and the mangolassi muesli was a real taste experience. Our breakfast was a great pleasure accompanied by friendly service. The quiet little place also deserves special mention: we have never seen such lovingly designed toilets!

Chamomile tea with honey €7, the most expensive honey in Mannheim!

Apart from a beautiful location, unfortunately a failure. The waitress didn't show up at our table for over an hour. BUT the men's toilet is really shameful, absolutely dark, dirty and smells of urine. Our visit was in the afternoon when it was half full, so a clean toilet and good service shouldn't be too much to ask for. Never again. ADDENDUM TO THE ANSWER FROM THE OWNER: If you really value functionality, please make sure that the toilet is not dark like a cave. In addition, you should not rely on the consideration of your guests, but on your staff. Personally, I will never go to a restaurant where the toilet is dirty again because I wonder what it looks like behind the scenes. I think I'm not alone in this. Furthermore, it's apparently no secret that their staff has never heard of fast and attentive service, you can see that in all the bad reviews, whether last year or 6 years ago.

Elija is the most reliable and the most personable waiter in dolce&amaore Always very responsive and very communicative. We feel very, very comfortable.

Service who doesn't speak German is really rude and cheeky without words, never again

I don't recommend this store to anyone, if you want to be served unfriendly you are welcome to go. The staff is very unfriendly, as is the boss herself, who has never been treated as badly in a bar as she was there. I'd rather leave my money somewhere else than there. The atmosphere is very uncomfortable and the waiting times are very long.

Not recommendable! We waited 1 hour until we were served. We were deliberately ignored by the waitress! The outrageous thing was that the waitress (young, dark-haired with a pigtail) made fun of us with several guests, which is not possible!!! It was probably because we had a migration background! I don't recommend this store at all, the prices are also overpriced

We were among work colleagues and wanted a receipt for entertainment because the bill seemed far too high. We got this after a lot of back and forth (she would have left out the bill beforehand). There was an Aperol Spritz on the bill, which we didn't order. Something like this probably happens accidentally, but the service person deliberately stopped while reading our drinks to the Aperol Spritz. So I'm sure this happens more often. Little tip: Always ask for an invoice. The money is collected in cash and you are only given an amount.

Good opportunity for people who want to see and be seen. One of the hotspots where young women look for wealthy men or sons of rich families. In terms of price, it is more in the higher segment, as long drinks and cocktails cost more than €12-15. Here you tend to drink Sauvignon Blanc for around €30 per bottle. You can also eat here. There are also delicacies such as pasta, burgers, sandwiches and salads.

Incredibly cheeky service, the little Asian woman (supposed boss) didn't want to seat my friend and me because of her headscarf, unfortunately the colleagues (who experienced the racism and could actually sympathize) didn't intervene, sad. Not recommended.

Very bad store! Because of our origins, we were sent away to wait an hour. No waitress had the courage to say anything, even those who were of foreign origin.

I was greeted very politely and was seated directly without a reservation Food Drinks Service 10 points out of 10

Very unfriendly staff!!! We stood in line as a group of 4 and waited for 1 hour. During this time, several tables became free and guests behind us in the queue. Groups of 4 were also taken ahead of us. They were asked if they had a reservation, which they didn't have When people got up from a table for 4 and told us that it was now free, we pointed this out to the wineries and they said no, we weren't allowed to sit there even though it wasn't reserved Since there was no reasonable reason not to take us in and to take other guests in beforehand (also without a reservation + same group size) Do we have to conclude that it must be because our friend is wearing a headscarf (everyone was dressed smartly) If you don't think such discrimination is okay, it's best to avoid this store

I had the worst experience of my life in this store! Inhumane, rude service and terrible behavior. I would never have thought that racism existed like this. Anyone who wants to ruin their day is welcome in this store.

Very unfriendly staff. Food looked unappetizing. Our wedding day was ruined.

If I could give minus stars I would rate it exactly the same way. Xenophobia is very important here. Anyone who supports this store should work on their values. The Asian waitress should be fired.

Disastrous, discriminatory and the guests' noses are way up!!! In this atmosphere, the view doesn't help anymore. If you want to be looked at condescendingly, this place is the place to be.

Well... ambience A1 with stars!! The service is sometimes overwhelmed when the hut is full. The prices are a bit ambitious. But despite that, always worth a visit!!

..the Dolce Amaro is the most beautiful cafe bar in Mannheim.. highly recommended 👌🏽

Waited for too long for food (at least 30 mins), only to be told that it was not available. Then ordered something else, suddenly the original order arrived. Same goes with a cup of cappuccino- waited and waited and then was told to wait a little more. Another 20 mins. Not to mention: food portions are incredulously small - the pancake the size of my palm costs 14€ - and food itself is substandard, which is a shame because the location and the restaurant decorations are nice. I gave 2 stars not 1 star only because the waiter was very apologetic and he clearly was overworked.

Never, never again. Underground is putting it mildly. 5 minus stars would be appropriate. As someone already describes, a pussy bar, see and be seen. Poor people, but maybe they get preferential treatment. I would have with you have to wave to a dog? We wanted to order something and were initially told that we weren't allowed to just sit down and we had to wait. In the course of our presence we have observed that everyone who came sat down where there was space. (Outdoor area) So much for that. The waitress walked past us dozens of times and stubbornly ignored us. After 40 minutes (!!!) I tried someone else, who was friendly and nice and took our order, only after another 20 minutes we still had nothing on the table. A group of three sat at the next table, came in front of us, got up and left in exasperation. We did this after a total stay of around 1 hour. At least the sun was shining and there was at least a nice view of the water fountains in the park. The only positive. ps. By the way, the store wasn't overly full and when I look at the other negative reviews that have had similar experiences and not a single response or apology from Dolcemaro, I think the store is doing really well, what's the little shrinkage that matters here? . But I also think the number of unreported cases is much higher. Not everyone bothers to write a review. Addition I was back exactly after 1 year and this time I only had to wait about 20 minutes. Unfortunately, there was a faux pas when paying, I didn't get change, and there was no reaction to my puzzled face. I didn't say anything because of 50 cents - well the waitress has to live too. But it's still not okay. I'll try again next year (we're always at the May Market)

Trendy, cozy location with outside seating including a heater. Reservation necessary as it is very busy. I can't say anything about the food because we only stopped by for a nightcap.

Nice atmosphere both inside and outside. "See and be seen"

Nice location, I didn't find the food that good, but it was relatively expensive.

Ambience is OK Service and service is a disaster. Everyone is cheeky and conceited, they think they are there to model instead of serving, cheeky I would only recommend the shop when there is a change in staff. Having good make-up and being thinly dressed doesn't help in the catering industry A somewhat short, blonde waitress made sure that four of us left today (04/13/24 1:15 p.m.) because we were treated rudely. The boss should know that and change the staff as quickly as possible! Just outrageous. Disrespectful

pleasant staff, been there a few times, always cared for, friendly staff, if I ever come back to Mannhein I will see them again.

You can have a very good breakfast

The ambience, service and drinks are good👍🏻The food is of course way too expensive.

Super nicely furnished with a very, very friendly service team. The open and communicative nature of individual waiters creates a correspondingly pleasant atmosphere. Especially my praise for “Nadine” :) The drinks and food are also great.

Nice burger 🍔 😋 maybe I should choose a seat not next to the street at 5pm Workdays a little expensive but nice restaurant

The waitress was very unfriendly and unprofessional which made the service catastrophic. Very unfortunate and disappointing.

Disaster service Worst service I have ever experienced. I was quoted an incorrect price for my order and even after I corrected it they still insisted it was more expensive than what it said on the menu. No remaining money was given back AND no receipt at the end. In addition, the waitress was very rude and rude, you just felt completely unwelcome and removed. I've never experienced anything so bold. I won't set foot in there again.

The only good thing is the location, at the beginning we were served once and afterwards we didn't ask whether we wanted anything again or whether everything was OK. My beer was only half full, which is more than annoying at €6. Of course, paying took forever!

The antipasti are a dream, we'll be back

Very long waiting time. Employees radically walked past. It took 40 minutes for a service to arrive. Even when we received the cards, we waited 30 minutes until someone took our order.

Waited forever for a table, only to then look for one myself. The request to be allowed to order immediately was waved away with the words “a colleague is coming soon”. Unfortunately, this didn't come within more than 30 minutes despite repeated attention. Unfortunately everyone was very unfriendly and incompetent.

Business Lunch im Dolce. Die zentrale Lage am Wasserturm und das tolle Ambiente machen Eindruck. Es ist 12:15 Uhr - also gehen wir rein. Ein Schild weist darauf hin zu warten, bis man platziert wird. Ich warte, das Personal macht keine Anstalten trotz etlicher freier Tische. Nach einer Weile sprwche ich den Barkeeper an. Er zeigt etwas grummelig auf die freien Tsiche. Also setze ich mich. Die Kellnerinnen stehen etwas gelangweilt rum. Ich melde mich. Man wendet sich ab und plaudert. Nach einer Weile neuer Versuch. Reaktion: "Es braucht noch etwas". Nach ein paar weiteren Minuten kam eine Kellnerin und dann ging es los... Die Bestellung wurde etwas verunsichert aufgenommen mit der Frage, ob es Lunch schon gäbe. Der gemeinsame Blick auf die Uhr gab wieder Sicherheit. Das Essen (Asiatische Nudeln mit Hühnchen) kam dann zügig und war lecker. 15 Euro waren für ein Business Lunch für die Location und Qualität in Ordnung. Also: tolles Café vom Ambiente. Die Küche war okay. Der Service ist echt verbesserungswürdig.

TERRIBLE. Top 1 worst store in Mannheim. We were strictly forbidden to play card games and the service was extremely unfriendly. In the future, hot chocolate should be called lukewarm chocolate, because that is the truth. In two words…… Aloof establishment. Walk 10 meters further into Café Flo and you will have a remarkable experience, WORLDS better!!

Miserable service, arrogant and unfriendly service, expensive (!) Cafe Flo next door is much better and cheaper :)

I had to wait 30 minutes for the menu, which I only got by constantly waving, and my order wasn't taken until I decided to leave, while other guests who kept entering were served immediately.

Delicious but priced a little higher

Cool atmospheric place. Great cocktails and service.

Most beautiful restaurant in Mannheim, great location and even more beautiful ambience ☕ reminiscent of Paris 🥐🇨🇵 soon again ☺️

Why do we actually save electricity in the middle of winter when using radiant heaters?

Strangely enough, all the heaters don't work. Sounds like power saving mode! Mr. Krabs. Hospitality is probably given a small name.

It is always a special time in Dolceamaro. Whether for lunch, dinner or a glass in between, you always feel comfortable at Dolceamaro - like a short vacation! The food is varied and always very tasty!

A really nice and cozy location/bar with a great atmosphere. The map is well selected.

I had a very relaxing evening. The atmosphere is very simple yet modern, I really liked it, the drinks are top and the price-performance ratio was great. I would especially like to thank our operator Dominik. I would be happy to come back. Best regards Kevin

Gestern spontan auf nen Kaffee dort angehalten… der Besuch war durchweg angenehm! Kaffee war sehr lecker, verschiedene Varianten auf der Karte. Laktosefreie Milch sowie Veganer alternativen vorhanden!! Süß dekoriert und hergerichtet, gemütliche Atmosphäre! Die Toilette hingegen überragend schön!!!

Service overwhelmed without any intercultural competence. No tolerance. Despite free seats on the desired terrace, queues and unwanted seat allocation. After a long time we were allowed to sit in a dark corner, although there were enough other seats available on the terrace (no reservations). In particular, the woman who is specifically responsible for allocating space should urgently be replaced and reoriented. A smile and friendly interaction with customers is an important part of gastronomy. You have to wait a lot of time: until you can sit down, until you can order, until you get the order, until you get the bill. It felt like I was waiting the entire time, a shame. Because the location is fantastic. Unfortunately their service also spoils the ambience.