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4,3

Basierend auf 9 Bewertungen gefunden auf 2 Websites

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Nº 4405 unter 7394 unter Berlin

Nº 4 von 6 Westafrikanisches Restaurant unter Berlin

KUNDEN KOMMENTIEREN IHRE..fleischschonmussreissuppekind
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StellungnahmenHinweisGoogle14.5TripAdvisor84.0

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Wirklich lecker, freundlicher und hilfsbereiter Service und definitiv nicht zu teuer!

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Karl Finke . 2026-07-04

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Unfassbar leckeres Essen, extrem nettes Personal und Tischservice 10/10! 🙏🏼

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Neo . 2026-06-28

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Meine Frau ist aus Ghana, ich war schon diverse Male dort…. Wir beide fanden das die Speisen gut waren. Das Objekt ist sehr klein, wenige Tische. Die Preise sind fair

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DJandrematic . 2026-06-27

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Das Essen war super lecker! Hat genau wie bei meiner nigerianischen Tante zu Hause geschmeckt. Die Portionen waren sehr groß und die Preise waren echt total fein. Auch der Service war sehr aufmerksam und lieb. Auf jeden Fall eine riesen Empfehlung!!!

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Emma Bornmann . 2026-06-22

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Essen war sehr lecker und Personal auch total freundlich !!! Gerne wieder ☺️☺️

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Anna Papadopouli . 2026-06-18

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Immer wieder super lecker. Sehr viele vegane Optionen

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Carla Ober . 2026-06-14

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Sehr sehr leckeres Essen, nur zu empfehlen!!!

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Elisabeth . 2026-06-08

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Mein Lieblingsrestaurant für afrikanische Küche in Berlin

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shelomita savitri . 2026-06-08

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WOW Fufu und beide veganen Soßen waren sensationell🤪

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Lisa Hw . 2026-06-05

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Ich habe Fufu zum ersten Mal gegessen und weiß jetzt schon, dass es so schmecken muss. Sehr gutes Essen, Gott sei Dank konnte ich mich persönlich beim Koch bedanken. 🫶🏻

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Torben Rückriem . 2026-05-29

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Didi Pa Special ist das beste afrikanische Restaurant in Berlin. Das Essen dort war super, die Atmosphäre toll, alles sehr sauber und freundlich. Ich komme auf jeden Fall wieder.

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pius edzie . 2026-05-24

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Nachdem ich mehrere Kilometer zu diesem Restaurant gefahren war, bestellte ich Speisen im Wert von etwa 23 Euro. Zu meiner Überraschung teilte mir eine sehr unhöfliche und respektlose Kellnerin mit, dass ich erst ab einem Bestellwert von 30 Euro mit Karte zahlen könne. Ich fragte höflich nach dem Grund für diese Regelung, erhielt aber statt einer klaren Erklärung lediglich die Anweisung, ich solle „den Inhaber fragen“. Diese Antwort empfand ich als äußerst unprofessionell und abweisend. Als Kunde erwarte ich meiner Meinung nach einen zuvorkommenden Service und transparente Kommunikation, insbesondere bei Zahlungsbedingungen. Selbst wenn ein Mindestbetrag für Kartenzahlungen erforderlich ist, sollte dieser im Voraus online klar angegeben werden. Unerwartete Einschränkungen in Kombination mit schlechtem Kundenservice führen zu einem sehr enttäuschenden Erlebnis. Ich unterstütze grundsätzlich kleine Unternehmen und verstehe, dass sie mitunter vor betrieblichen Herausforderungen stehen. Der respektvolle Umgang mit Kunden sollte jedoch immer oberste Priorität haben. Meiner Meinung nach tragen Unternehmen, die die Öffentlichkeit bedienen, die Verantwortung, ihre Richtlinien klar zu kommunizieren und Anliegen professionell zu bearbeiten. Leider kann ich dieses Restaurant aufgrund dieser Erfahrung nicht weiterempfehlen.

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L M (Amando) . 2026-05-20

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Super leckeres ghanaisches Essen in entspannter Atmosphäre. Das Fufu ist mit Abstand das beste, das ich je in Berlin gegessen habe, und das Malzbier passt hervorragend zu allem. Absolut empfehlenswert!

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Shaquille O'Neal . 2026-05-19

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Ein großartiger Ort in Ghana! Fantastische Menschen!

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Lol Kol . 2026-05-16

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War äußerst lecker und sehr gute Preise zum Essen gehen.

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S H . 2026-05-12

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Ich war schon einmal hier gewesen und so unfassbar begeistert, hab’s vielen empfohlen. Bar Bezahlung geht und Kartenzahlung ab 30€ In dem Laden gibt es Halal Fleisch mit Zertifikat ❤️ Heute war ich das erste Mal mit meinem Mann hier essen und wir haben uns Fufu mit Erdnuss soup und Okra soup bestellt. Beides war super lecker 😋 das Fleisch war perfekt zart und die soups genau richtig gewürzt. Die Mitarbeiter sind sehr freundlich und haben uns auch toll beraten. Ich empfehle jeden hier her zu kommen, wir kommen auf jedenfall wieder ❤️ much love to your business!

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Emma Baltrusch . 2026-05-11

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Dieser Ort hat meinen Heißhunger auf ein Gericht gestillt, das ich noch nie zuvor gegessen hatte. Ich wollte schon länger Fufu probieren und bin froh, dass ich es hier endlich probieren konnte. Es war köstlich! Ich hatte Fufu mit Okrasuppe und Rindfleisch. Beim nächsten Mal würde ich es aber mit Hühnchen bestellen, einfach weil ich so neidisch auf das Hühnchen meiner Freundin war.

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Ena Charisse Gimenez . 2026-05-10

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Ich habe zum ersten Mal westafrikanische Küche probiert. Es war sehr lecker. 😋 Ich weiß gar nicht mehr, was ich bestellt habe, aber alles war köstlich.

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Clement . 2026-05-10

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War sehr lecker und das Restaurant war richtig schön sauber

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lany . 2026-05-02

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Sehr freundlicher und humorvoller Service. Ghanaisches Jollof ist das beste. Spannend fand ich das Hibiskusgetränk Sobolo.

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NIC HTS . 2026-04-28

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Sehr leckeres Essen! Fufu mit Soße kommt in sehr großen Portionen. Red red ist eher klein. Es gibt eine Auswahl an westafrikanischen Getränken und manchmal auch Bofrot. Die Preise sind gut, der Service nett. Allerdings ist die Einrichtung nicht so gemütlich.

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elisa saymyname . 2026-04-22

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Sehr authentische westafrikanische Küche.

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Harry Tettey . 2026-04-18

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Der Laden hat eine schöne Auswahl an Gerichten für mein veganen bekannten war auch viel dabei nur leider gibt es eine leichte Sprach Blockade da der Mitarbeiter überwiegend englisch sprechen kann. preis ist gut für die menge die aufgetischt wird

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MasterChiefElite . 2026-04-17

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Der Jollof-Reis schmeckte hart, nicht frisch und nur nach Tomaten. Die Erdnusssuppe war auch nicht besonders sättigend, aber wärmend.

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diane 218 . 2026-04-17

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Sehr günstig und wirklich lecker, aber das Essen ist SEHR SCHARF. Muss man mögen. Von der Atmosphäre her wie ein Imbiss. Also aufs Klo geht man besser woanders. SEHR VIELE vegane Gerichte zur Auswahl. Das ist auf jeden Fall ein Pluspunkt.

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GuentherShadow . 2026-03-22

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Das Essen ist wirklich sehr sehr gut und perfekt für veganer 🌱:)

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Cindy Kappes . 2026-03-05

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Sehr lecker und preiswert. Würden wir auf jeden fall weiterempfehlen! Gehen sicher nochmal hin :)

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sarah discacciati . 2026-03-02

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Super Essen, alles andere ist ausbaufähig. Wobei man sagen muss, es ist eher ein Imbiss als ein Restaurant.

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nadine hartmann . 2026-02-23

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Sehr leckeres Essen, ich hatte das Hähnchen und das Fleisch ist vom Knochen gefallen, sehr lecker

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Anna 2 . 2026-02-22

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Leckeres, hausgemachtes Essen. Freundliches und hilfsbereites Personal.

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Eric Sowu . 2026-02-06

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ich schreibe ja sonst keine rezensionen, aber.. < 3 wir hatten beef kebab, fried yam mit pepper, fufu und banku mit groundnutsoup und peppersoup mit beef und es war köstlich! i craved it paaaa and was not disappointed. auch super lieb, bringt etwas zeit mit, ghana style, u will not be disappointed oh! ❤️

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noni . 2026-02-01

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Das Fufu war ausgezeichnet! Die Soße auch, alles war perfekt, bis auf die Tür, die sich ständig von selbst öffnete. Ansonsten aber keine Beanstandungen! Ein perfekter Ort, um gutes Essen zu entdecken (wiederzuentdecken)! Achtung: Kartenzahlung ist nicht möglich! Und der Manager spricht kein Deutsch!

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Daphné . 2026-01-16

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Ein charmantes ghanaisches Restaurant in einem kulturell lebendigen Berliner Stadtteil, das durchweg leckere Gerichte serviert. Da es recht klein ist, eignet es sich für größere Gruppen eher nicht, und besonders am Wochenende ist es oft voll. Der Service ist jedoch sehr freundlich, und ich gehe immer wieder gerne hierher oder bringe meine Freunde mit.

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David Tantua . 2026-01-15

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Wir waren schon mehrmals dort und das Essen war immer super! Die Bedienung ist auch sehr nett :))

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Lilly Welke . 2026-01-15

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Amazing delicious food. Great customer service.

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giulia ragazzini . 2025-12-23

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Super delicious, amazing staff, everything was simply perfect

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cem konstantin ünal . 2025-12-18

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My first time here but what a treat! The most lovely service and welcoming warm vibes. The food was unbelievable such a hearty and flavourful meal. Definitely be back many many more times.

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Stephen Golden . 2025-12-11

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We ate fufu and it was the best I've had so far. I highly recommend it. The staff was also super friendly 🤩😋

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Esra . 2025-12-09

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Delicious! The Red Red and the Fufu with Peanut soup are insanely good! Recommend.

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Samantha Carmo . 2025-11-29

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The food was really great! A lot of vegan options, we had the fufu with peanut soup and it was delicious! Will come again✌️

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Fabian melone . 2025-11-20

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My boyfriend and I received a super warm welcome. We ordered in a relaxed atmosphere. Chill music was playing in the background. The food was absolutely delicious! Spicy, but good :) The waiter was also very friendly and attentive. Highly recommended!

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Amelie Carstens . 2025-11-20

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Delicious food and a cozy atmosphere!

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Luca Zutz . 2025-11-19

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Best Fufu in town, period. Later in the day you might want to call in case the Fufu is out. Cash payment only.

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Lucas Krusius . 2025-11-17

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Very good food a d super adorable! The service is lovely too.

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R E . 2025-11-15

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The waiter wasn’t polite at all

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LORD INner . 2025-11-15

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Very friendly staff and delicious food :)

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Laura Lohmann . 2025-11-11

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The food was absolutely delicious!!! If you're unfamiliar with West African cuisine, do some research beforehand to find out what's on your plate. The owner didn't seem particularly pleased to have us as guests and served us rather unenthusiastically, offering no advice whatsoever. He also didn't speak German. The restaurant is small and quite cold inside. Reservations are recommended. The restaurant is very popular due to its excellent food!

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Claudia G. . 2025-11-04

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Small but excellent. Only 6 tables inside, but it's worth the wait. Orders arrive very quickly, and the selection is fantastic. Typical Ghanaian food; if you want to try a bit more, order the mixed platter, which can be ordered with chicken. You'll definitely leave satisfied. We love coming here.

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Henrik . 2025-11-02

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They overcharged 12 Euros (47 instead of 35). We had to wait forever for the plantaines (they came when we were basically leaving). Not going there again.

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Anna Fichtner . 2025-11-02

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The shop is small and simple, and the employees were very friendly and helped me with my selection. We had fufu with peanut sauce and banku with okra sauce, both of which were delicious. I would come back to try other dishes. By the way, you can only pay with cash.

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Lotso Hugs . 2025-10-24

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A visit is definitely worth it as the whole restaurant is very authentic and stays true to the African flair!! 10/10

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Rachel Yedibahoma . 2025-10-23

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Unfortunately, it was rather disappointing… the food was okay, the service was practically nonexistent, the dishes didn't arrive at the same time, and the entrance door to the restaurant was constantly open even though customers were sitting inside wearing winter jackets. A bit of friendliness and attentiveness would do the place good.

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Yannick . 2025-10-21

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We were overcharged, €8 overcharged, which I didn't realize until I was already outside. €40 for two fufu and one drink. That's completely unacceptable, and something like that simply shouldn't happen. Furthermore, the beef was so incredibly tough that I didn't eat any of it. They also got a tip from me, which, in retrospect, is unjustified when they simply demand an amount that isn't right. Be careful how much you pay and what the dishes actually cost.

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Elionor . 2025-10-08

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Great food and service. Taste of home

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Maryul Fayad . 2025-10-06

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I've been to DidiPa several times and was satisfied – but this time it was really bad. The waitress was incredibly unfriendly. I barely had a few perfectly normal questions about the menu when he just said, annoyed, "I'll be back in five minutes once you've decided." – but I just wanted to understand something, not spend ages thinking about it. When I asked again, he pretended I didn't understand the menu and seriously asked me if I understood English. I was completely stunned! I've rarely experienced such disrespect – FYI: I'm a foreign language correspondent and speak four languages, one of which is English. :) The food was good, as always, but after this experience, I honestly had no appetite. When you're treated like that, you simply lose the desire to go back.

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Melis Coelkusu . 2025-10-05

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The best thing: just listen to the recommendation :)

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Valery Radeke . 2025-10-02

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Really delicious African food ❤️

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Lauritz Blome . 2025-10-02

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Great food and service except that the owner was a bit harsh for an unknown reason. They only take cash

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maciek nieznaju . 2025-09-29

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We ate here today (September 27th) and we really enjoyed it. We had fufu with peanut soup. The meat was very juicy, the fufu was delicious, and the portions were large and tasty. What's also particularly nice is that everything is very clean and there's a good selection of drinks for everyone. The food isn't too spicy, so it's perfect for those who are sensitive to spicy food. The staff are very nice and friendly. It's definitely worth a visit!

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Raysa Veras-Villaman . 2025-09-27

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Absolutely recommendable! The food was incredibly delicious and plentiful. And the staff is super friendly.

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Axel Brinkmann . 2025-09-27

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Dirty place, unclean plates and glasses, staff not welcoming. I felt like I wasn’t welcome at all. I’m from Canada and just moved to Berlin for my studies, and I wanted to try a new restaurant and discover new flavors. Instead, I had an unpleasant experience, and to top it off, I was charged 26 euros for just a plate of rice with some sauce… Honestly, this is a restaurant to avoid.

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Hsat . 2025-09-24

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Best fufu in Berlin! Everything on the menu is worth trying, even tho the prices are bit high.

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Kaon Yeom . 2025-09-22

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The best Fufu in the world. Empty plates. Finger-licking good.

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natalia chabiniak . 2025-09-13

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very tasty and excellent service! a lot of things are spicy without saying so on the menu. if you can’t handle spice it’s best to ask the workers for recommendations. everyone was very welcoming and helpful they even gave us extra soup to try out. personally i thought everything was seasoned perfectly especially loved the spicy tomato paste that comes with the vegan rice dishes. jollof rice and waakye were a bit dry but tasty nonetheless. fufu with vegan kontomire and egusi stew was very flavourful and pleasantly spicy. definitely worth a try!

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i identify as hoe . 2025-09-12

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Very good food and friendly hosts

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Bärbel Appelbohm . 2025-09-09

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Amazing food, first time trying west african food and it was a memorable experience. Service was amazing very warm and kind.

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Meeraah Mahaan . 2025-09-06

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Very kind staff!! The food was very delicious. The fufu is a must try for sure

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Debora Sträter . 2025-09-06

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Wow they are so cute - and food esp the peanut fufu is really great better than anywhere ive better beforeeeee ❤️‍🔥🤭😋💋

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Desiree Ledoux . 2025-09-06

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This restaurant is not at all suitable for people who don't like spicy food or can't tolerate it. The food here was generally very tasty, but it wasn't possible to order a dish that wasn't spicy or only slightly spicy. The service wasn't particularly accommodating, so I had Jollof rice. But that was also spicy, so unfortunately, I ended up not being able to eat anything. What I did try was very tasty. Unfortunately, the menu didn't mention the spiciness of the food; I could only ask... The service was also rather unfriendly and irritable, and I didn't feel particularly welcome.

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Flavia . 2025-09-03

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Didi PA is a friendly west African (Gahna) restaurant, serving real food. A short walking distance from HermanPlaz U-Bahn, in a somewhat rough area of Berlin. The dishes are generous and full of unique spices, with some Chillies too. You can eat with your hands but other options are available. We took the Fufu chicken and Julouf with fish that were both very good. There are a few local drinks and you can get some deserts too. We went for a Baklawa nearby. Highly recommended experience

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Ishay . 2025-08-29

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Food was good but serviceman gave me the impression of hating his job, uncomfortable

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Pablo Luis . 2025-08-27

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Not recommended! Very poor food, poorly presented, and unfriendly service!

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Leander Renz . 2025-08-20

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I've always wanted to try African food and of course I came for the FuFu. I found it quite spicy, although that's not the restaurant's fault, of course, but rather my European palate. I thought it was really great that they also offer vegan dishes. I'm glad I've finally gotten a taste for Fufu. A local also pointed out to us that you eat the dish with your fingers, but we'd just gotten out of the subway and found it a bit unhygienic. So please don't come for us, next time I'll have tissues in my handbag 🤭 Unfortunately, I didn't think it looked that great, which is why we left straight after eating. Still, a great insider tip!!

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Celina Fabienne Püttmann . 2025-08-16

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It was a very nice new Experience and the Food was really very good . We would come again !! And we can recommand the Place !!! ❤️

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jutta Gerda schwab . 2025-08-14

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Very tasty and very well seasoned. We didn't have to wait long, and the staff was very friendly.

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L.A . 2025-08-13

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The food is excellent and authentic! The staff is very friendly. A small but clean restaurant.

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Anna Ap . 2025-08-10

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Very tasty food. The chicken in peanut sauce with fufu was the best.

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Jannis M . 2025-08-06

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Very tasty, special, authentic...we always love coming back!

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Ines Gläser . 2025-08-04

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Great!! Best restaurant in Neukölln!!

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Jonan Lekue . 2025-08-03

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I've been there several times with my family, and the food has always been delicious! The service is always friendly, too.

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Naia Lekue Gläser . 2025-08-03

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We had friendly, attentive service. The food was delicious and served very quickly.

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Robert Kruse . 2025-08-03

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Fufu to fall in love with – super delicious, spicy, and hearty! We visited DidiPaa during our Berlin trip (July 24–28) and were immediately given a very warm welcome. Although we would have preferred to eat outside and unfortunately there were no tables available, we still felt comfortable inside. The service was super friendly from the start – a young lady in particular gave us really good advice. I immediately mentioned that I wasn't very familiar with the cuisine, but I really wanted to try fufu – and she immediately took the time to explain everything to us in detail. My girlfriend and I both opted for the peanut soup with fufu – we were totally hyped about it and were absolutely not disappointed. It was super, super delicious! A special highlight for me: The fufu was really spicy – exactly my thing! I love spice, and it was perfectly balanced here – spicy, intense, but not overly so. The portion was quite large – in retrospect, we perhaps should have had one fufu and one jollof rice to try even more. And personally, I would have preferred beef instead of the chicken leg – it was a little too much for me, but that's a matter of taste. All in all: simply delicious all around. And what can I say: I ate fufu on the first day of our stay in Berlin – and in the days that followed, I kept saying how much I'd love to have fufu again! 😄 Conclusion: For anyone who wants to try fufu or West African food – DidiPaa is a solid 10/10. Delicious, spicy, hearty – we'll definitely be back!

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Ok . 2025-07-30

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It was incredibly delicious and filling. I'd gladly go back. The service was also very friendly. Thank you 😁😊😉😌😍

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Nancy Rohde . 2025-07-26

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The food is super delicious and the service was very friendly. We both had fufu with light soup, beef, and plantain. We'd be happy to come back.

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Monika Cerny . 2025-07-25

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Great African cuisine. Had a Ghanaian dish. Super friendly and attentive service.

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Christoph Ahorner . 2025-07-25

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Great restaurant with delicious food and super friendly service!

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Stefan Lukacs . 2025-07-25

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Man. I met up with Pa Didi, and he gave me some baby oil. The square root of five squared out of 5.

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Ernest Isenhower . 2025-07-18

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Super delicious food and friendly service. Highly recommended! 😊

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Laura . 2025-07-10

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I have an African friend and asked him what his favourite authentic African food place was. He named me DIDI PA as the place to be, so I went here with high hopes after already having tried solid authentic freshly cooked African food in Berlin. But boy was it disappointing. The food is preprepped in tiny buckets and you basically get food served like in the cantina. Which in principle is fine but then the price has to be accordingly. But it's not. This eatery charges restaurant prices for food stall level food. Which was fine but not really special. And in combination with the price it was really disappointing. Looking for an authentic African food experience go to next level African food or Senegambia. Both incredible and cheaper.

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Hoang V N . 2025-07-09

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Food good otherwise rather run down

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K . 2025-07-04

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Without exaggerating, this was the biggest disappointment I've ever experienced. The food was absolutely not tasty. The fish was so dry, and the food was generally lukewarm and not fresh, making it anything but tasty. The cashier couldn't give me a receipt and was frantically typing numbers into a calculator. I'm sure I paid more than I got. I wouldn't recommend this restaurant to anyone!

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erwin Mulle . 2025-06-28

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Rice with chicken fufu with peanut sauce 10/10

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Pascal Mitternacht . 2025-06-27

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The restaurant is more like a snack bar, very small and incredibly hot and cramped in the summer. Sitting outside is better, but a bit uncomfortable on the wooden chairs, right next to the relatively noisy street. Unfortunately, the service was not good; you receive an annoyed greeting, and then we waited 15 minutes for someone to bring us a menu... no one came, so we got it ourselves from inside. Eventually, our orders were taken, but again, they weren't friendly. The food itself (fufu egusi/kontomire and peanut fufu with beef) was okay; the egusi dish was very spicy, even though it wasn't advertised. The peanut sauce was tastier. The fufu was pretty bland for me personally and could have used some salt—but there was no salt or pepper on the table. The water bowl you get for your fingers is a shabby blue plastic bowl—it ​​could certainly be easily upgraded. Overall, it's quite expensive for the inadequate service, mediocre food, and uncomfortable atmosphere.

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sandra landt . 2025-06-22

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closest thing to home food in Berlin

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Henry Agyekum . 2025-06-13

WEITERE KOMMENTARE IN Google

There was not an explicit advertisement about the cash payment, and there were not all the elements from the menu

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David Singaña . 2025-06-09

WEITERE KOMMENTARE IN Google

The food was incredibly delicious and reasonably priced! There are vegetarian and vegan options for almost every dish! Highly recommended!

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beatrice kellers . 2025-06-08

WEITERE KOMMENTARE IN Google

We had decided to try African food and came across DIDI PA online. When we arrived, we were delighted. We had a mixed rice platter with a small salad and chicken thighs. It tasted very good. They also served banana leaves with peanuts. It was delicious. The shop is very small, but okay.

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Mr. Burki . 2025-05-31

WEITERE KOMMENTARE IN Google

We'd been looking for a good West African restaurant for a while and found a really great one here on the outskirts of Kreuzberg. The service was unassumingly friendly, the decor simple, and the food simply excellent. There's a few seats inside and outside if you're lucky. Digitalkamera Pa's special mix with chicken was simply delicious. Every sauce was excellent, the rice sauces were delicious, and the chicken was juicy. The kelewele was very tasty, and the sodas were very good. Highly recommended!

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Bibi “Bibi W” Weseloh . 2025-05-31

WEITERE KOMMENTARE IN Google

Only the food was quite tasty and nicely served but the service from the very beginning increased this reluctance to eat in this place. Poor interest in the customer from the very beginning through the entire process of eating the meal until its end. How can you charge the customer talking on the phone or more precisely with the receiver in your ear.. and make a mistake..XD.. I have never experienced this in my country and here it looks like zero respect. In general, the place is very cold, without atmosphere, without any West African music... only the guy meowing to the rhythm of his music from his inseparable receiver :)

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Kasia A. . 2025-05-24

WEITERE KOMMENTARE IN Google

I love eating there!! Regardless of whether it was a good day or a bad day, when I go to Didi Pa I always feel better afterwards. A warm heart and a full belly are the only things you need! Kind regards ❤️

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Dilara Kurtoglu . 2025-05-12

WEITERE KOMMENTARE IN Google

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Leider war unser Besuch extrem enttäuschend und für uns der Punkt, an dem wir dieses Restaurant nicht mehr unterstützen möchten. Wir waren mit 5 Personen dort und hatten bereits vorher angerufen, weil es bei früheren Besuchen immer wieder zu sehr langen Wartezeiten gekommen war. Eigentlich gab es mit dem Chef bereits die Absprache, dass wir vorher anrufen, wenn wir auf dem Weg sind, damit die Bestellung besser vorbereitet werden kann. Genau das haben wir getan. Stattdessen wurden wir am Telefon bereits sehr unfreundlich behandelt und angeschrien, bevor wir unser Anliegen überhaupt richtig erklären konnten. Vor Ort mussten wir dann ca. 2(!!!)Stunden auf unser Essen warten. Vier von fünf Personen bekamen ihr Gericht, die fünfte Person jedoch erst, als alle anderen bereits fertig gegessen hatten. Wir haben mehrfach nachgefragt, was mit dem fehlenden Essen ist, aber es gab keine klare Lösung, keine echte Entschuldigung und kein angemessenes Entgegenkommen. Wir haben sogar versucht, das Gespräch mit der Küche zu führen, um die Situation zu klären. Leider gab es auch dort keinerlei Einsicht. Statt einer Entschuldigung oder einer lösungsorientierten Reaktion wurden wir aus unserer Sicht nur mit Schuldzuweisungen konfrontiert. Uns wurde vermittelt, wir seien selbst verantwortlich, weil wir verschiedene Saucen bestellt hätten und weil viel los gewesen sei. Natürlich kann ich verstehen, dass es in einem Restaurant stressig werden kann. Ich verstehe auch, dass Personalmangel und viele Bestellungen Abläufe erschweren können. Aber dafür sind nicht die Gäste verantwortlich. Wenn die Küche überlastet ist, muss das Restaurant Konsequenzen ziehen: weniger Bestellungen annehmen, Online-Bestellungen zeitweise schließen, Wartezeiten ehrlich kommunizieren oder den Gästen wenigstens ein kleines Entgegenkommen anbieten. Den Frust an Gästen auszulassen, die den Laden eigentlich unterstützen möchten, ist für mich nicht akzeptabel. Besonders auffällig war auch, dass ein anderes Paar vor Ort berichtete, bereits am Vorabend vorbestellt zu haben und am Tag der Abholung trotzdem seit über 3 Stunden auf das Essen zu warten. Auch dort gab es nach meinem Eindruck kein wirkliches Entgegenkommen, nicht einmal ein Getränk für die lange Wartezeit oder eine andere Form der Entschuldigung. Auch beim Essen selbst hatten wir Zweifel. Ich hatte pounded yam bestellt, hatte aber vom Aussehen und von der Konsistenz her den Eindruck, dass es möglicherweise kein echtes pounded yam war bzw. eher wie eine andere Art von Gries wirkte, evtl. eine Mischung. Sicher beweisen kann ich das natürlich nicht, aber für mich entsprach es nicht dem, was ich unter pounded yam kenne. Zusätzlich wurden am Ende auf der Rechnung Dinge berechnet, die wir gar nicht erhalten hatten, zum Beispiel Plantain. Nach der ohnehin sehr langen Wartezeit, dem fehlenden Entgegenkommen und dem unangemessenen Umgang mit unserer Kritik war das für uns besonders ärgerlich. Insgesamt ging es uns nicht nur um die Wartezeit, sondern vor allem um den Umgang mit Gästen: sehr lange Wartezeiten, fehlende Kommunikation, unvollständige bzw. viel zu spät servierte Bestellungen, keine Einsicht, keine Entschuldigung, Schuldumkehr und am Ende noch falsche Positionen auf der Rechnung. Fehler können passieren. Stress kann passieren. Aber wie man danach mit Gästen umgeht, macht den Unterschied. In unserem Fall war dieser Umgang leider respektlos und nicht kundenorientiert.

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Solomon was so amazing and made our night so magical. We are on holiday and I can honestly say this experience made the whole holiday for us! He made us feel so welcome and the food was amazing. He is making the place what it is! Thank you so much :)

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We had a very, very delicious meal (fish with fried plantains, yam puree, and rice) in an authentic setting. Thank you for the friendly service and all the information!

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Delicious food and very friendly service! Thank you so much – we loved it!