dean&david in Karlsruhe

This store is managed in the “NeoTaste” app. Among other things, there is the voucher “2 for 1 bowls/salads”. When I redeemed it on site, I was told by the staff that you can no longer get bowls with fish using this voucher, even though it doesn't say that in the voucher. When I asked why that was the case, I was told that the boss [of the “store”] said that. When asked about the boss's justification for this measure and the statement that it was not noted in the voucher, it was simply repeated that the boss had said that. Thanks for nothing. I will no longer set foot in a store that has to haggle over the price of a 50% voucher and wants to rip off its customers.

Very delicious food, I order a cup of coffee and a wrap. After I finished my brunch I stayed there for a while to handle some emergency work and as u can see the place was empty, then a very rude female stuff came to me bc she only saw my empty coffee and didn’t see I ate the food, and started to complain that I only ordered a coffee and sat there for too long, it was just first time I went to this shop not even a common case, I also explained that I had some emergencies to finish and then she left upset. And after I left the shop this lady mumbled behind me something. It was really an unpleasant experience for me, bc I have been to many dean&david, none of them so far told me this place is not allowed to stay a little longer I stayed from 12-16:30 and she came to me around 15 btw. Maybe u should put a sign in front of your shop that indicates customers are not allowed to stay here too long if they only order things under 10€(since I ordered around 9€ and it proved it’s not allowed😉)

Employees have zero desire for advice and service!!! Service was a foreign word, the food was simply slapped onto the plate without any effort, so much to the eye, we ate with warm food, ordered it with our hands and pulled it out of the fridge, so it felt like we were eating raw meat Experience has shown that they have definitely lost a loyal customer base and will also advise all colleagues against them

Staff very unfriendly. the day's meal was cold.

I just bought 4 wraps (2:30 p.m.) and three of them were soggy and the lettuce was old and soggy. Not good! Unfortunately I was just passing through and couldn't complain on site. Edit: afterwards I was asked to write to the branch. I did it, I was promised a refund, nothing happened.

I used to always like to order from Dean&David, but now the branch manager has decided that you can no longer order salmon dishes with NeoTaste without communicating this in writing somewhere (this time he was there in person and communicated it verbally in a very rude manner). I don't feel like ordering anything else from a store run by such a customer-hostile “executive” 👎

Super nice service, lots of sustainable alternatives 👍🏻

Unfortunately, the falafel wrap was completely soggy and no longer very fresh... it's good when no food has to be thrown away at the end of the day, but I don't think it's fair to the customer to charge full price for a wrap like that.

Incredibly bad service that we haven't experienced in a long time. No comment, already bored service, 25 cents for the paper bag, doesn't even see the point of helping with the packing.... apparently only paid to collect! When we asked the employee about it, she rolled her eyes! I'm shocked at what's being unleashed on customers these days. I know Dean and David from my time in Mannheim and I always enjoyed going there! What a shame!

Very friendly, helpful and of course there are really delicious salads and bowls here 😍 P.S. Thank you very much for the two limes!

Just picked it up and ate it. The salad was super tasty and fresh. The ambience only got four stars - the main station.

I had a Neotaste voucher and wanted to get a salad and a bowl. Suddenly the employee says the boss has banned the bowls with salmon, even though there is no mention of this in the app. Unfortunately it didn't make much sense, since only the cheaper product was free anyway, which was NOT a salmon bowl but a French salad.

Very warm service with a lot of love for special requests 💗 we would invite you to a caipirinha;)

Selling rotten food, grapes that were moldy, etc

Friendly service, top advice, a variety of protein-rich food (bowls, wraps and much more. Gladly again ☺️ Delicious! Recommended 😉

Very friendly team and delicious food

On the topic of the employee, she couldn't even manage to finish a salad and on the topic of the salad/bowl, it would be a great celebration if you warmed up the bowl (at least the meat), a matter of taste. But even the measly amount of dressing/dip wasn't an outstanding taste explosion. Rather a disappointing visit

Delicious sandwiches and super friendly service early in the morning :-)

The food is fresh, beautifully presented and of high quality. Everything tastes delicious. The service is very friendly, attentive and helpful.

delicious and very friendly service, the studi discount is also practical :)

Super delicious food and the owner is super friendly. I can only recommend!!! :)

The bowls and salads are fresh and highly recommended! And the staff was also very accommodating!

Delicious chicken teriyaki bowl

Super friendly service. Always clean and tidy. After a short time you will be recognized and your regular order will be ready without you having to say anything. The Flat White is beautifully aromatic. Bowls, wraps and sandwiches are fresh and you can watch the preparation.

Ordered digitally for the first time today, June 2nd, 2024 at 12:20 p.m. and picked up the salad and bowl shortly afterwards. So far so good. But unlike other dean&david in Karlsruhe, the food was not edible. Undercooked hard rice, wilted salads and avocado. Unfortunately we will no longer be ordering here.

It is not possible to change a small note so that you can put your suitcase in the locker. Something MUST be purchased. Luckily there are other shops in the station with more helpful people. Karma hits back.

I often get something here and have always been satisfied.

Super nice staff and super delicious food. The sandwiches in particular are highly recommended. Always happy ☺️

I wanted a salad with goat cheese without peppers. Was freshly made. Fresh ingredients. Tip top. 5 Stars.

Pick-up service is top as always. Food was delicious, wishes were fulfilled. Class.

I would like to give the seller positive feedback on March 8th at 2 p.m. Your commitment and friendliness made my visit a wonderful experience. I was impressed by the quick service and attention to detail and I will definitely be back. However, I unfortunately have to report that the rice and quinoa mixture in the salmon avocado bowl was too hard.

Ordered a vegan falafel wrap and received the wrap with salmon, unfortunately I only discovered the mistake when I took a bite. Thanks for nothing... Plus it's almost impossible to eat the wraps to go if you don't want to eat the paper with you...

Very nice team at Karlsruhe HBF, implemented my suggestion of a “pensioner discount”. Thanks! W.Zettl Ps.: There are more pensioners than students and we also have to save on good food!

I got a falafel wrap here today. Unfortunately not tasty at all. The first few bites were OK, but then it got worse and worse, it tasted like yesterday or the salad/avocado was old :( unfortunately not edible.. Too bad I only discovered this on the train... I'm now on my way to the BordBistro...

Very cozy, the food is okay too, but unfortunately it's often too sweet. The price, however, is unfortunately a bit deplorable: 5 euros for a small cold dish is not worth it, for example for the rice pudding, which you can make yourself for 20 cents or something like that; Maybe 2 euros would be more appropriate. (I don't know how much it cost exactly, but it was too much for me.)

Unfriendly employee on February 8, 2024 at 4:30 p.m. The lady is listless and annoyed. If this saleswoman is there, I will avoid Dean and David in the future. I ordered a falafel tahini salad and the lady put burnt sweet potato on my salad. An impudence. Otherwise the food is very good.

Very friendly and courteous service that also fulfills special requests! Thank you!

An older lady works here (now wearing a panda hat...) who makes outrageously small portions. This is the second time I've experienced this with her. She is also very unfriendly. More when she's here!!!

My first experience with eating D&D, I ordered a chicken teriyaki bowl via delivery. First impression: Good quantity, well prepared, everything was great. Second impression: overcooked rice that filled half the bowl in a solid lump. On top of that, salads and some chicken plus bowls of teriyaki dip. There is still a lot of room for improvement in terms of taste, even with the ready-made dip. Because it was delivered home I was able to adjust the seasoning accordingly. The quality of the ingredients was ok and fresh.

The employee wasn't very friendly. She couldn't give us a bowl with mango because it was still frozen. Tomatoes and lettuce were cut way too thick. After eating we had a stomach ache. We will no longer visit this branch.

I'm actually a fan of Dean & David, but today I was quite disappointed: I ordered a "Chicken Vitality Salad". I asked the employee that I get a salad WITHOUT sheep's cheese. Visibly annoyed, probably because there were already ready-made salads WITH sheep's cheese on display, the employee prepared a new salad for me: However, this was far from the quality that I was used to at Dean & David. The employee simply threw very coarsely chopped carrot pieces into the salad (see photo) Are you crazy? Why do people work in such positions when they clearly don't enjoy the work or customers? It's a shame, but customer friendliness and quality at Dean & David have unfortunately become worse and worse in recent years. The other reviews also confirm this...

The 3 nice, permanent employees are great. Super fast, you hardly ever have to wait and they are super friendly too. I always like to buy my lunch there and know that I can have it in a flash and satisfy my hunger

Friendly and courteous staff. Very good quality. Recommended for anyone who wants to eat healthy and quickly.

Ich muss ehrlich sagen, es ist eine Frechheit und Unverschämtheit. Ich und mein Mann haben heute den Laden entdeckt und uns hat generell die Räumlichkeiten, Service sowie das Essen sehr gut gefallen. Aber das Problem waren die Preise. Wir haben Kaffee bestellt und nach vier kleine Schlücke war schon der Becher leer. Und das nur für 3,24€,-🤯😡 man könnte meinen pro Schlücke 84cent. Sonst war alles gut. Aber sorry das ging gar nicht.

Freundliches, hilfsbereites und professionelles Personal und der günstigste Kaffee am Hauptbahnhof in Karlsruhe. Der Stand war gut besucht, aber die Verkäuferin war ebenfalls gut und hatte das ganze voll im Griff, kaum Wartezeiten für alle die etwas bestellt haben. Gerne wieder.

Sehr freundliche Mitarbeiterinnen, das vegane Curry war warm, lecker und eine angemessene Portion. Info für die, die zum ersten Mal da sind: hier kann man hinten ums Eck reinsitzen, essen vor Ort ohne Packungsmüll ist also möglich.

Delicious as always! Prices and quality are totally worth it! Thanks again for the lovely food!

Der Perfekte Ort um am Hauptbahnhof sein Essen zu genießen. Die Bowls werden frisch warm vor einem zubereitet und man kann sie dort direkt entspannt essen. Wenn es schnell gehen muss kann man auch etwas aus der Vitrine nehmen, dass aber nur wenn man sich bei der großen Auswahl entscheiden kann. Ich besuch den Laden oft und gerne und hatte bis jetzt noch keine unangenehmen Erfahrungen. Immer ein Highlight meines Tages!

Sehr zufrieden, tolles Personal und gute Ware. Ich liebe de Cocosmilchreis.

Sehr lecker und frisch! Die Mitarbeiter sind sehr freundlich und das Ambiente sehr schön.

Muffins und Wraps sehr zu empfehlen. Die Mitarbeiter sind immer freundlich und haben auch immer ein Lächeln bereit

Toller und freundlich Service! Bester „MinzTeeEver“ 🍵💪

Eigentlich mag ich dean&david ganz gerne, aber heute war meine Crunchy Chicken bowl ungenießbar. Das Fleisch sah nicht gut aus, die Mango war total durchgeweicht und die Edamame sah auch echt schlimm aus. Ich werde weiterhin bei dean&david essen, aber dann doch lieber an anderen Standorten, wo es nicht vorgefertigt ist. Leider Geld zum Fenster rausgeworfen heute....

Ich komme jeden Tag dorthin & das Essen ist immer frisch und super lecker. Da der Bahnhofsstore auf Schnelligkeit ausgelegt ist werden gewisse Dinge vorproduziert aber wenn man Zeit hat, wird das Essen auch frisch vor den Augen zubereitet. Sehr freundliches und zuvorkommendes Personal.

Mein Caesar Wrap bestand gefühlt nur aus Salat und da war nicht mal Soße oder so :/

Eine kleine Filiale der Kette dean&david hier gibt es Schwerpunktmäßig verschiedene Variationen von Salaten sowohl vegetarisch als auch mit Fleisch. Daneben gibt es auch eine Auswahl an Snacks. Sehr gut wenn man nach einer Reise keine Lust hat noch was zu kochen, aber etwas gesundes haben will. Getränke gibt es natürlich auch. Und man kann sich auch so einen Salat mit auf eine Zugfahrt nehmen. Salate haben ja den großen Vorteil nicht kalt zu werden.

Der Wrap hat leider geschmeckt wie seine Verpackung. Diese war dann auch tatsächlich mit dem Wrap verklebt und eingerollt. Der Wrap ließ sich also kaum essen ohne einen Teil des Papiers mitessen zu müssen.

Wollten uns etwas Leckeres und Gesundes gönnen und wurden leider enttäuscht. Die Wraps waren zwar frisch (gekühlt), der Inhalt schmeckte jedoch überhaupt nicht. Haben zwei verschiedene Wraps ausprobiert, beide schmeckten nach nichts, nur nach pappigem Wrap. Keine Gewürze, keine Soße, irgendwie ganz schlecht gemacht. Total schade, dass einem gesundes Essen so verleidet wird. Dann eben doch Pommes...

Ich persönlich finde es ist einer der besten Bahnhof Dean&David’s die es gibt. Fühle mich immer wohl, wenn ich hier etwas esse. Der Store ist immer sauber gewesen bisher.

Sehr leckere bowls & die smoothies sind einfach unschlagbar. Die Mitarbeiterinnen sind alle zu jederzeit immer hoch professionell, freundlich & kundenorientiert. Sehr tolles Team, ich komme sehr gerne dort vorbei.

Leider nach 3 min kalter Chai Latte und nicht umgerührt, sodass sich alles am Boden abgesetzt hatte.

Owner was nice and the chia pudding is great if you like a sour treat

Lecker und gesund. Leider auch (fast zu) teuer.

Hätte gerne bei euch was zum Essen gekauft aber leider haltet ihr euch nicht an eure Öffnungszeiten (laut Google 7.00 Uhr) 11.2.2023 7.35Uhr alles noch dunkel. Schade

Sehr freundliche Service von Susanne, alles frisch und lecker. Danke!

Essen ist für mich immer lecker. 5 Sterne wegem guten Service bei Bestellung (Extra viel Hähnchen dazugepackt weil es etwas nicht gab💪)

Sehr nette und aufmerksame Mitarbeiter:innen überraschten abends mit einer tollen, knackig frischen und sehr schmackhaften Chicken-Bowl + Dessert. Werde ich sehr gerne wiederholen! Und auf jeden Fall sehr empfehlen!

Der Salat war gut, aber ein fehlender Gabel hat ein Problem beim Essen verursacht. Schade

Die bowls sind mega lecker! Würde ich jedem empfehlen.

Nette Mitarbeiterin, leckere vegetarische und vegane Speisen und 10% Studenten Rabatt. 👍😊

Bin heute am Sonntag am Bahnhof in Karlsruhe gestrandet & zum Glück habe ich diesen Laden gefunden. Wie ich schon vor Ort erwähnt hatte haben die Mitarbeiter mir meinen Tag gerettet. Ich wurde von Bianca sehr gut beraten in meiner Wahl welche Bowl ich nehme. Meine Wahl fiel auf die Falafel Bowl und es war einfach nur lecker, vegan & gesund. Nochmals herzlichen Dank.

Ich bin öfter in der Mittagspause hier, sei es zum vor Ort etwas zu essen, sei es, um etwas mitzunehmen. Die Auswahl ist überschaubar, aber alles lecker, sowohl die Salate, als auch die Curries.