City-Eck in Andernach

I ordered King Whisky as a meal deal with a strawberry shake and received a vanilla shake. When I asked why it wasn't a strawberry shake, the shift manager poured strawberry sauce into the shake. That's absolutely unacceptable!

I used to come here often, and I already knew it was by far the most stressful branch in the region. But today it was truly abysmal. Four cars were ahead of me at the McDrive counter, and it took over 25 minutes for me to get my order. The food itself didn't make up for it: The burger was cold, and half the topping was stuck in the wrapper instead of between the buns. The fries were also cold and soggy, and the "Hot Apple Turnover" was still lukewarm, despite my goodwill. The friendly young lady at the counter was the only bright spot. Better to drive a little further to Koblenz; it's quick there, and I've never had reason to complain.