Chipotle Mexican Grill in Frankfurt am Main

Super nice staff, good food and pleasant atmosphere.

Once and never again. Systematic yield. It would have been nice if you could have looked at the price table in peace. I had my burrito put together with the words “Look down here.” The fact that everything costs extra shocked me at the checkout!!! Watch out!! Meat was tough.

As others have said way too expensive for what you get, food is just average

The food didn't really taste good. The cashier was extremely unfriendly when I asked why he didn't refill the sour cream sauce for me even though there was still some. He said it couldn't be used. The health department was probably there, the counter was very dirty. In the background, everywhere was being cleaned. Salespeople can't even speak German, they have to converse in English. Will never enter here again.

Tastes ok, but way too expensive.

This simply cannot be justified in terms of price/performance. And you have to be really careful because the real price you pay when you have everything together is not visible on the card. Absolute scam.

Nice fresh tacos. Always my pleasure. Thanks

Average Mexican food. Steak option is delicious. However, you often have to struggle with your stomach after eating it. Went there twice and it wasn't a highlight. It's okay in terms of price, but it doesn't really fill you up. Guacamole as an extra for €4.20 is pretty cheeky.

I went there with my girlfriend and paid €42 for two burritos. I was more complaining about your price than happy about the food. I recommend everyone who is there to eat somewhere else, as you spend twice as much in this shop as you would elsewhere. The price-performance ratio is not good as a small dollop of guacamole cost €4.20

The food was very tasty. It's a shame that none of the employees pointed out to me that you can have as much of most of the ingredients as you want. Then it would have been perfect. Definitely coming back.

Food tastes okay. Nothing special. The choice of food isn't that big either.

Service was pretty good. Nice and pretty clean

I paid €18 for a very small burrito and water, which wasn't worth it at all. The portion was very small for them Price. Go elsewhere or just order from another place.

An overpriced mishmash without any Mexican taste.

My burrito was delicious, but the price was way too high for the size!

Do NOT go to this Chipotle in Frankfurt! The staff stops preparing food at 7 PM and just chills. They clearly don’t care about customers. Same employees every time—small girl with black hair and a darker-skinned male. Corporate should visit in the evenings and fire these employees!

The food wasn't bad per se, but it was way too expensive for what you got and seemed very "thrown away".

-extremely small portions compared to the US stores..

The portion here is an insult to Chipotle in the US. Only about half of what you get in the USA. It's a real shame the direction in which this branch has developed.

Shame to Chipotle's image. Half the size portions but same price as a USA chipotle. Staff are rude and rushed, and cannot fold a burrito to save their lives

Disastrous service from employees. From ordering to paying, you are served breakfast so quickly and unfriendly that you think the employees would get more bonuses if they were faster. All in all very unpleasant. That was different a few years ago

Very small portion Price performance is not in proportion Otherwise the food was delicious

You'll feel like you are not customer. They will force you not to think just to order fast. Food is not served its thrown on your plate. Very bad behavior from waiters serving you.

Burrito without guacamole or mild salsa and for €11.10 - too expensive too bad And everything wrapped in aluminum foil

Worst experience ever! It seems like people are farting in the food. Absolutely inedible – please do yourself a favor and don’t eat there!

The food here is a disaster! It almost feels like someone has farted in your food. Save yourself the visit – that’s not possible!

€11 is clearly too expensive for such a small burrito. 7€-8€ would be more appropriate. In the USA (where the original comes from) you get a portion that is almost twice as large for the same price!!

Delicious but overpriced. Portions are also ridiculously small

In the USA I often go to Chipotle - in comparison, small portions and listless staff, unfortunately potential was wasted here.

Top store. Food tastes excellent. Meanwhile, I think the prices are a bit too high and the portions are a bit too small. Nevertheless, I still enjoy going there again and again!

36 euros for a spoonful of rice and 2 pieces of chicken, and they didn't give up on a pregnant woman

The way the waiter provided service was so bad; they were just like throwing food on your plate. The way they simply throw stuff on the burrito. And the sauces were at refrigerator temperature. My Tacos were stone cold! The burritos are just like they don't want to prepare anything for you; nothing is mentioned, and nothing is informed for customers. Very poor service and it feels like staff is discriminated against. I personally feel like a racist.

Food was ok but super small portions for the price. Employees also stressed and unfriendly. I don't recommend

Terrible! Missing ingredients, poor size portion,quality of the ingredients are mediocre.totally different from chipotle USA.

Unfortunately you can't give 0 stars, but this store deserves it. 50 minutes before closing time there is only a very limited selection. The employee wasn't willing to at least refill the cheese or sour cream. Apparently on orders from the boss. Really a disgrace for the price (12 euros for a burito). Never again!

Please water the plants, they look dead

Unfortunately, one star is already too many because you get ripped off and ripped off in the store!! When I paid, I was charged for extras that I didn't order. When I pointed this out, they said don't worry, only 10 euros would be debited. Saw in online banking today that 15 were debited! Never again. And I'll get the 5 euros back tomorrow with the wrong cash register Bonn that was given to me when I ordered so that I don't notice that I'm paying too much!

I know and love Chipotle from the USA and was very excited to see what the German branch offers in comparison. So I took a trip to Frankfurt to find out what was going on. In short, it's exactly like the original (it's an original because it's an official franchise). So you basically choose whether it's a bowl, burrito, tacos or salad and choose your ingredients (rice, beans, meat, tofu or veggies, cheese, guacamole, etc. It's not cheap, but it's cool!

I think I got brain damage, 10/10 🙌

It's the first and last time I was there. The employees simply put everything they wanted into our burritos even though we didn't agree. It's really overpriced. They just put the guacamole on me even though I didn't want it. I had to pay an extra €5 for it and I said at the checkout that I didn't order it and they didn't accept it. For the price definitely not worth it.

Food is good but yall rationing or somethin!! GODDAMN what a small ahh burrito

Finally chipotle in Germany! Unfortunately, portions are a bit too small.

Wie man da offensichtlich hockt..., gefällt mir schon mal gar nicht. Aufgrund der Bewertungen ( auch noch teuer !?) sehe ich keinen Grund, den Verein auszutesten. In Amerika neben den üblichen Saufraß-Fast Food Ketten sicherlich eine Alternative. Hier kann ich auch ohne Bohnen prächtig furzen.

It was my first time trying chipotle and i have to say it is 100% worth the hype.

I went to a chipotle in London years ago but this one was worlds better. It's not exactly cheap and you should ideally speak English when ordering and know exactly what you're taking, but everything goes really quickly and the burrito, bowl etc. is filled and you can pay. At first you think: oh, super tiny, but a burrito weighs more than some kebabs. The tortilla is really awesome. So soft and slightly mushy to the bite but still holds together. Unfortunately, not every bite was completely balanced, but you still get something new here and something new there. I was missing a bit of a kick, although in retrospect it was quite salty, even though I eat a lot of salt. The barbacoa was tasty but a touch dry.

Portions are getting smaller and prices are going up. 10€ for a half-filled bowl is cheeky

Really awesome tacos taste really good. Fresh ingredients, delicious sauces and amazing guacomole. I look forward to eating tacos there every time. Tastes really good

Not sure if this has something to do with the new management but portion size is around 20% less than what it used to be a few months back. Taste-wise no complaints but definitely no longer a value for money. Will think twice on visiting a Chipotle again …

Food average, rather lower standard. The staff processed us so carelessly and quickly that there was hardly any time to choose something. A rude awakening at the checkout: expensive money paid for little service. I definitely won't go here again.

Tastes like in the USA, staff friendly, lots of seats. But the portions are ridiculous. Not even half the size, even if it were a children's portion, a joke - especially for the price.

I literally felt like i was in jail being served my portion. The way they simply throw stuff on the tacos. And the sauces were refrigerator temperature. My Tacos were stone cold!

Overpriced I paid €11.50 for a bowl and it was only a small bit of steak that was cold service wasn't nice the prices weren't clear you only saw it at the checkout

Sorry guys, for the price of just under €19 a bowl with chicken rice and some salad + drink is exorbitant. Taste nothing special. The portions aren't huge either. For Me for the first and last time. There is much better

Had a great experience and loved the food! Portion size was great, nothing like others mentioned before! Everyone was full afterwards. Team was really friendly, especially with our little one! They even asked if everything was ok afterwards. Will come again!

You can get a better burrito anywhere. Even the small dollop of guacamole for an extra ~5€ didn't make things any better. Been last time

Tip top, very very tasty. Portions shrink from year to year, which is probably an inflation issue for rice & beans 😂 Amazed by the dollop of guacamole for over €4.35. Some time ago this was still €1.50. Clean and quickly prepared. Unfortunately, employees don't seem very motivated. Otherwise highly recommended and an amazing taste explosion.

Tacos cold, zero crispy Very carelessly prepared Tortillas cold and greasy Salsa very watery Good idea poorly implemented No recommendation

It was my first time there and I'll never go there again. I order a burrito and as I'm eating I notice something bad. That night I couldn't sleep and had to throw up. What rubbish, it didn't even taste good. And another 37€ for two burritos and two drinks Never again. Edited- I have food poisoning.

Bad service. You are overwhelmed by the employees into buying something. And it's very expensive. Three little tacos (that are tasty - I give em that) for 10+€?? That's crazy. I was nowhere near fed up.

Well, I think it can taste good if you choose the right one. But I had a spice that I don't like in the buritto (cumin) and that spoiled the taste. I also don't know which component had the cumin in it (vegetables, chicken...) In addition, the price is simply bottomless. I paid €15 for ONE burrito because I also took guacamole.

Von mal zu mal enttäuschender. Burrito wird immer kleiner. Auf diese Kritik hin und meine Bitte, nicht so geizig zu sein, lachte das Servicepersonal, weil sie mich nicht verstanden haben. Auf englisch wurde mir dann erklärt, dies sei die normale Größe. Da ich jedoch schon seit Jahren herkomme, weiß ich es besser. Schade auch, dass die zwei Herren des Servicepersonals kein Wort deutsch verstanden.

Lecker, aber zu teuer. Ein Burrito mit einem Corona für 19 € ist einfach zu viel. Gemerkt ohne Beilagen. Ansonsten war es lecker.

Food is relatively expensive for fast food, but tastes delicious and fills you up.

The portion size is now a bad joke. Raise prices everywhere and then reduce the size too. Where you used to get full, you now sit hungry.

Food is absolutely overpriced, looks like Indian street food and the employees stink of excrement. I didn't get any meat with my normal order and had to pay an extra €5. Overall, I went in and out hungry.

Food is ok, but the prices are an absolute disgrace. The fact that you pay €4.25 for extra guacamole is just a rip-off.

Absolute impudence. Employees act as if their lives depend on how little they give you. In addition, the employees are very unfriendly

Similar system to Subay. The first thing you do is choose whether you want a bowl, burrito or tacos. Then the contents (type of meat etc.) Unfortunately, if you're on site for the first time, you'll quickly be rushed through the selection by employees and you'll hardly have time to think. You can quickly get a burrito with a drink at €15, which is really not cheap. Nevertheless, you have to say it was very tasty and is simply something different than Mces or BK. I would come back if there were more stores like this 🙂

It's bad, there's almost nothing in the bowls, but it's not an isolated case with any of the others either Staff unfriendly and definitely not in the mood…never again

Prices are a disgrace - have now spent €42 on tacos and a burrito. Reason: Guacamole was slapped in and an additional €5 was charged each time. For the money it's better to go to a real Mexican...

Loved their burrito bowl.. service was good and fast even though there was big line, it moved pretty fast

Incredibly over-salted food, unfriendly service, astronomical prices (4.35€ for guacamole) and all prices stated without VAT - I paid 18.10€ for an iced tea and a chicken bowl - I was looking forward to Chipotle like in the USA but this is bottomless, just don't go!

This is where the Chipotle brand is being dragged through the mud. Over-salted, saved on quantity and way too expensive.

It was tasty but 20 euros for a burrito and a coke? I do not know ...

Can’t believe it actually tastes better here that in the US 😂🇺🇸

Overrated! Staff quite unfriendly and aggressive with special requests. Floor and tables very dirty. Case for the health department? Cold chicken in the burrito. Was there last time.

Food was good, but a bit too salty for me personally. At first I was a bit overwhelmed as to how the ordering process works.

Chipotle is exactly what you expect. An American-Mexican burrito factory. Is it bad? No! It's actually very cool. You know exactly what you're getting and that's exactly what I want too. You are served quickly and there is even a vegetarian/vegan version that is very tasty. There’s as much hot sauce as you want on site. So only one question arises. Will it be the best burrito you eat in your life? (Hopefully) No. Will you still be full and satisfied afterwards? HELL YES!

Cold burritos, listless staff who don't even speak German. Portions extra small. Prices are exorbitant for this small portion and cold dishes. Absolutely unmotivated, I've never experienced that before. No toilets, no coins for guests to use the toilets. Just cheeky answers. A shame for the Chipotle chain. Never again!

It's dirty - even dirtier than usual fast food chains. Nevertheless, Chipotle allows itself to market itself as “casual dining” in order to charge higher prices. However, this self-description has no basis in reality. It only has anything to do with tacos in the remotest sense, neither with the Mexican original nor with the Americanized version. Furthermore, for reasons I don't understand, the guacamole sauce costs more than many whole foods. Furthermore, the service doesn't even have knowledge of German at A1 level. This “restaurant” (sic) should be avoided if possible.

1. A burrito for 15 EUR without even drinking. 2. Tables are all dirty - are they even cleaned?? 3. Drinks warm, luckily I didn't take one otherwise I would be at 20 EUR for lunch. Definitely too expensive for what you get. 4. Burrito disintegrates as soon as you bite into it. No cutlery received. I will never set foot in a Chipotle again.

Comparing it to the US. More expensive and fewer portions. Guacamole doesn’t taste as good. Also, it was very difficult for me to find the place through the location on google maps. It’s at highest floor at Zeil mall.

Food is the same as any Chipotle outlet, atmosphere as it’s in the mall I would said it’s great! Well for the service is just okay.

Maximum Overrated! The smallest bowl I've ever seen for over €10, real joke. And the guests' other dishes didn't look any better for a similar price. Unfortunately it's worth zero to me.

Tried it for the first time and it was immediately clear that we would certainly never come back. Staff extremely overwhelmed, hardly any language skills, which is why both orders were wrong. Complaining directly after paying didn't work because no one really understood what was going on. Extras that were not wanted were added and charged for without asking. Bad taste, meat (steak) tough and cold. Unfortunately a flop.

The food tasted really delicious, but the tofu didn't look that appetizing :/ The inside looked really great too. Price was okay. Chips were dry.

Portions are getting smaller and prices are getting more and more expensive

Probably got food poisoning from here. It wasn't really tasty and way too expensive. Definitely don't eat here!

Great for a super tasty quick burrito.

Not the best Chipotle in the world. Atmosphere was not great, felt rushed through the line. Card machine was acting up causing customers to go around or skip people in line. Sauces are by the exit out of the way of the tables. Taste of the food was ok but could be much better.

The tacos we're mediocre. And the spoonful of guacamole for 4,35€ was outrageous.

You pay just under €15 for three small tacos with guacamole that are really very average. No comparison to chipotle in the usa….

rip off Chidoba much better €4.30 for extra guacamole is criminal At Chidoba I pay €16.30 for a large burrito pepper corn fries and drink with extra cheese sauce and guacamole, here I pay €18.50 for a burrito plus drink

Too expensive, €15 for 3 tacos is simply unreasonable

A bit on the pricey size for a “fast food” restaurant. But definitely worth it in my opinion: the food is very good and the workers have always been friendly, even when the restaurant is very busy

Food didn't taste good, overhyped. I'm very disappointed, I think it was withdrawn. 1 burito and 2 tacos cost 18€. We couldn't even finish the food, we're still hungry and now I'm sad

In order. Not exceptionally good, not bad either. The portions are a bit small for the price, so I don't always get full. Suitable for a snack in between. Service is friendly.

Trays/leftover food were piled up on the tables and the tables were totally sticky. Apparently too few staff. Never again.

The burritos here are really great! I don't understand why there aren't any other Chipotles outside of Frankfurt

Yesterday (a Saturday) I was in Frankfurt for the second time and since I am a big fan of burritos in general and a well-known YouTuber also spoke well about this branch, I wanted to try it out too. I'll just list everything that led to this review: - the prices are extremely confusing and, as a glasses wearer, it's difficult for me to keep track of things. - the store was completely overcrowded and stuffy, so I had no choice but to take food with me (I had 2 other people with me). The store isn't particularly big either. - I expected a system like Subway, where you could put everything together at your leisure for a fixed price, until I realized in the end that it completely depends on your content. --> the service completely stressed me out and didn't give me time to think about it for a moment. - Since I wanted both a burrito and soft shell tacos, I had to take care of both orders at the same time, which is extremely high pressure. - Accordingly, I didn't have the time to read and realize that ONE SPOON of guacamole costs €4.50 extra and I ended up having to pay €30 for both - In general, the taste was definitely not worth the price and the tacos definitely saved on the meat - + point was that the meat generally tasted good - my burrito was also extremely poorly packaged and completely leaked. Overall, this Chipotle wasn't worth a visit and I would recommend that everyone either make something at home or eat at a good Mexican restaurant.