China-Restaurant Phönix in Hamburg

I think the food was an imposition. Many dishes were stale and dried out. I don't think that's possible at a buffet. The fruit selection is limited to canned lychees and tangerines, not even a fresh pineapple. You can argue about taste, but unfortunately the quality and selection wasn't even worth 1 star.

Super nice restaurant. The buffet is varied and very tasty. The prices are reasonable. Clear recommendation 😃

Everything excellent, very rich everything 😋

Everything is good there, good food. The service is nice, everything is perfect.

Medg here for last 2 years. I appreciate Employees who do hard work and always remain respectful and nice. The food is very tasty, especially the Grill in the evening...So I am a loyal customer and it would be great if a discount or a card with points etc. could be organized for such people...The last time I was here, I came to the idea that you almost have to work on the hygiene of both toilets It needs a repair + someone who will make a shift every 30'40 min and make sure that everything is clean. There will be no shortage of toilet paper or anything else. Change the style of music and please better light in the WC...girls like to take pictures with better light + pretty big mirror ;) It would still be wonderful if families with children up to +12 stay in a separate room from the adults. Most drink alcohol and want intimacy with their partners... small children are sometimes too noisy and run around. So I recommend you go avolo The food Nice staff Of course I will come back ;)

My wife injured herself on the door where the children play because the door is broken. The lady who works there just says to go to the hospital.

As always foods are delicious 😋🤤

Today for the last time We enjoyed being guests at Phönix (Christmas dinner, family celebrations and birthdays), today we were there again for the first time since the pricing system was changed there. Now the following happened, when I told the waitress that only my wife and the two children would use the all you can eat buffet and I just wanted something to drink, I was told that this was no longer possible, EITHER ALL THE FOOD OR NO ONE That meant either I go, everyone goes or I pay 35 euros for two or three lemonades and we stay. Since I didn't want to disappoint the children, we stayed. This no longer has anything to do with being hospitable; sales seem to be more important than customer satisfaction. When I paid, my 12-year-old son was also billed as an adult.

During the week at lunch there is no grill service, so it is not possible to eat meat, however, the buffet is nice and the drinks are unlimited now.

Everything tastes like glutamate

We were there at lunchtime. The staff is very friendly and helpful. We were there with a baby. They put a lot of effort into making the baby feel good. The food tasted a bit bland. I don't know what it is. But something was missing. We saw the robot later and had to be adjusted. The description of food was missing. Otherwise it was ok.

Very friendly staff. Price and performance very good!

poor quality, sometimes unappetizing appearance of the raw food, lukewarm food, almost empty restaurant at 7 p.m.

Everything is very nice, thank you

It is very tasty and perfect with drinks your dirty things will be straight away. Picked up

I was super happy with everything. What I liked best was the cute “cat” who brings food. I'm really looking forward to the next visit.

The shop is nice but the food is very disgusting no service clearing the table late on very little choice of food for the price were very very dissatisfied is not recommended

Super tasty, great selection, value for money. Unfortunately, it's a bit like sitting in a train station hall.

Very tasty buffet. There is something for everyone. The staff is very friendly and attentive but never intrusive. I can fully recommend this restaurant.

I'd love to come back - the restaurant is great!

I'd love to come back - the restaurant is great!

A successful family celebration at a table for 12. Buffet and drinks were very good. We enjoyed it

Typical Chinese buffet restaurant. 2 hours of free parking in the center's parking garage. (Take the right parking garage, not the one from Rewe! You can't get the car out after 10 p.m. or only after an odyssey over fire escapes and various corridors and helpful unknown residents. But the waiter! accompanied us two women the whole time ! The robots that bring the individual food to the table are cute. Particularly worth mentioning is the chocolate fountain and the variety of desserts. Lots of choice when it comes to sauces as toppings. Interesting drinks with boba from bubble tea. Drinks are now included in the price of the buffet 11/2024.

"I was a regular and enjoyed the food here with my friends, but I was surprised that the prices were significantly higher than those shown on Google. I hope the restaurant management updates the prices on the site to avoid misunderstandings for future guests . Thank you."

The best all you can eat in all of Hamburg. And the robots are awesome

You can do it...but I wouldn't eat there again...Staff friendly, food OK, but nothing great and the price/performance ratio can be improved...

Today it worked well so far, things were picked up a little slowly but that's actually normal when there's a lot going on Everyone is friendly and always happy to eat again.

As always, it was delicious and everything was well filled! With the drinks package you really have an all-round carefree package Always my pleasure

Just great. We paid €35 ​​for the buffet including drinks. The food was super tasty and very fresh. I'm not originally from Hamburg but if I'm ever there again and I'm in the mood for Chinese, I'll definitely go there.

To good to go - the pick-up time was simply pushed back by three quarters of an hour, we were already there and then had to wait. I really find it a disgrace. The food was okay, but not great and doesn't make up for the delay. Won't come again.

Favorite place for the whole family. With the renovations it has even become much better and more practical. Always happy again and again. Big praise🫶

DS food was good, lots of choice. The staff was very friendly.

Very tasty food. I really enjoy going there

I experienced no service, the worst food ever. Everything from the freezer and fried. Never again

Great food, I can really recommend it, no matter what you like, you can find everything there, super friendly service, next visit is already planned,,,

The live grill is great, and various types of meat, including some more exotic ones, are offered. The other selection is also good

All you can eat has become very expensive. It's a shame

One of the best "all you can eat" buffets in Hamburg. There are sometimes bottlenecks on public holidays. Otherwise, the food is always fresh, quickly refilled when everyone is there and the service is friendly. Operation is supported by self-driving robots

Delicious buffet, with many different delicacies. There is something for everyone. A huge restaurant, but nicely decorated. Been there several times. Afterwards you go home so full that you just want to lie down and digest. 😅 But that's also because I like to try something out of everything. 🤗

The buffet-style restaurant has many options, including salads, sushi, hot food, fried food, quick stir-fries, desserts, and ice cream. A cup of Coke costs 4.9, which is very expensive. If there are more than two people, it is recommended to order a liter of Coke to save some money.

Price-performance ratio doesn't match... honeydew melon too hard, pudding lumpy and baked banana too done

The food tastes very good, there are different types of meat, fish, duck. Also various vegetables hot and cold. Desserts are available in different varieties, ice cream and sweets are also there There is something for every taste. But what I gave the three stars was the food in the evening, which was very expensive because there was fresh meat and fish varieties, which not everyone wants to eat but would have to pay for. As an example, you can make two prices, once with fresh meat and fish and without so you can decide what you want want to eat. Drinks aren't cheap either, but the waiter was very nice and recommended that we order the liter bottles because they were cheaper. I was with my daughter and wife and five angels between 13 years old, two 12 year olds and two five year olds. We counted 220 euros and that's a lot but you do that once a year.

Good buffet, rich selection of meat and fish dishes. You can choose from assorted meats or seafood to have it cooked in the open kitchen. The children loved the robot that brought ready-made meals, ice cream and a chocolate fountain. The selection of sushi is small and sad. Overall - I liked it! We will definitely come here again

The location is good, the service is good, the food is varied, especially seafood. But the prices are exorbitant, a bottle of cola costs €9?

The food tastes very tasty 😋 I will recommend it

The food was great and the robot waiters are something different.

The food doesn't offer anything great in buffet form. Many things are not labeled. The sushi bar was filled with maki, California roll and nigiri, although it tasted like fish. What stood out here were the Asian specialties that I have never seen before at any of these buffet types. Everyone has to eat the buffet at the table. To eat a la cart I should sit at another table. All in all, unfortunately an unsatisfactory and expensive evening

Very unfriendly staff. Toilet was dirty and the soap was gone. The buffet is way overpriced at ~28€ if you "only" eat normal portions and don't want to overeat. The quality of the food was only average, so you couldn't justify the price based on the high quality... We can't recommend it and today was the first and last time there.

A very great place to dine with friends and family. Delicious dish, very kind workers and a comfortable neat environment. Definitely going there again with my family.

It was our first time there and unfortunately we had to leave the food behind. At first the buffet area was very empty, so we had to wait 40 minutes for the food to be refilled. The duck was marinated in an orange/cinnamon breading, unless you just happen to like this unusual Christmas flavor in the summer, then you can skip the duck! We had to look for the duck meat, but it was quite fatty. The typical sauces we know were not available, but soy sauce was on offer on a large scale. So if you don't like soy, you don't have any sauce! I really like it al dente, but the vegetables were really raw there. Unfortunately, my salmon for frying fish came back raw. When asked where one could find something, the response was quite annoyed. When we mentioned that we hadn't eaten anything, the full amount was demanded. We are really shocked, even dogs shouldn't be offered this food for fras. Unfortunately we wouldn't even give it one star.

Pleasant place where you can enjoy a good quality all you can eat buffet

Food is very tasty and a lot. I really enjoy coming here.

Chinese restaurant with all you can eat system. The offering is varied and wide, they have sushi, hot counters and cold counters that you can ask for them to cook. In addition to desserts, ice cream and a candy bar. Ideal to go with children or very hungry people. Regular hygiene, and quite basic environment.

Moldy chili. The beer wasn't as cold as the day before. I called the staff and got a cup of ice cream. Test once and you're done. Don't come back again. And if you get a bad review, the restaurant will automatically be blocked

moldy chili. The beer wasn't as cold as the day before. I called the staff and got a cup of ice cream. Test once and you're done

Delicious!!! We will be back!!!

Food was disgusting and the prices where even worse for the cuality of food ofered

Were only there for the buffet, but the buffet was great. Lots of meat and fish, but you can also find something vegetarian/vegan. Delicious and you can have things freshly fried.

The staff was very unfriendly and treated us badly. We had to pay even though we didn't eat anything and only tried one at the table. The food was cold and not lickable at all. I absolutely cannot recommend this restaurant

People don't order a cocktail from here, I have it and to be honest I haven't tasted anything other than the alcohol. I then told the employee that you can't drink this cocktail and he just told me that the cocktails were all there Done are just rude that I give money for a cocktail and it tastes like nothing but alcohol. They could at least bring me a new cocktail with less alcohol in it. That's not possible. The service is not helpful at all!!!!!!!!!! !!!!!!!

We were there often, both for lunch and in the evening: 1.Service: Friendly, thank you, please still exist +they are competent 2. Taste: every dish tastes more than good. Even at lunchtime the selection is logically smaller than in the evening, but still a large selection and tasteful 3. The food tubs are always well filled, not dried out, and hygienic 4. If someone only books the buffet and does NOT want to order a drink, the buffet price will NOT automatically be more expensive!!!yes, you read that right, they actually did it that way elsewhere. That would also be illegal according to the Gastronomy Act!!!! Overall, highly recommended. Thank you very much and please don't change into the night part. We, my team and working groups will always recommend you. Plus 2 hours of free parking!!! It really doesn't get any better. Best regards to the young team :))

Be careful!! This restaurant rips off everyone who comes in large groups. Told us that one person hadn't paid, despite us having calculated everything. The other people who were here said that the waiters do this a lot. This is a strategy to earn tips. You should be ashamed of something like that. Secondly, I had such severe stomach pain and stomach problems right after eating. (The baby gets the bad substances because I'm breastfeeding) Where does the food and hygiene control actually look??!!! This is the worst Chinese restaurant I've been to. So if you don't want to risk your health and get ripped off, then you should choose another restaurant.

I wanted to eat at Phönix again today after ordering After a drink that came slowly, I asked for the menu. Only then was I informed that there was only a buffet on the weekend. And that for a proud € 26.90. That's the first thing you should communicate took the drink back. But the service there is more than inadequate anyway.

Bug disappointment - they have "siesta" as if we were in Spain. Had to pay for parking 2.50€, came in at 15:10, waited 5mins at entrance to only get an answer that they are closing in 15mins. Maybe it's good, couldn't try 🤷‍♂️

We like to be here often. The whole family is happy and there is something for everyone.

The restaurant provided a great buffet experience for a full course meal. It was our first time at this restaurant and it superseded our expectations. Friendly and accommodating staff who were very attentive to the customers. I would highly recommend this restaurant to friends.

The food was very tasty and the staff was very nice.

All-you-can-eat buffet top, always fresh and everything delicious

Delicious food, great selection at all you can eat. Nice service

A very pleasant atmosphere. A huge selection of delicious dishes, it was all you can eat 😉. Everything your heart desires. I can recommend it 100% 👍

The all-you-can-eat buffet was particularly impressive with its excellent selection of meat. Everything was super good, and the free WiFi was an added plus. Only the service could have come more often because of the drinks.

Everything is delicious. You need to go there again. I recommend it

The restaurant is really great! It has a wide variety of food and desserts too! Unfortunately the food at the buffet was barely warm, but it was still delicious 😋 The waitresses were super nice too! In addition, the restaurant itself and the toilets were clean (at least the women's toilet). The fried food was brought to us by an automatic robot! Really sweet!!🥰 We got fortune cookies to say goodbye! I can only recommend the restaurant and we will definitely come again!

We eat there once a month... every time it's really tasty...

I've already eaten there several times, and today I ordered it for the first time via "To good to go". TGTG was ok, but next time I'd rather eat directly on site and choose what I like best. The selection at the buffet is plentiful and great. I'm already looking forward to my next visit 😀 The photo is from today/to good to go

My children and I enjoyed it very much. Thanks for the fries for my youngest son 😂😋

I can only recommend this restaurant. There is a rich buffet with something for everyone. The employees are very friendly. I always enjoy coming to this restaurant

Very nice and friendly. Lunch buffet very good price-performance ratio

A good restaurant with delicious food, fair prices and friendly staff. The furnishings are rather simple and are reminiscent of a waiting hall in a train station.

Price-performance ratio is not right. The quality of the food or the finished dishes is not justified for €25.90 for all you can eat.

The food is mediocre at best! Personally, I just don't understand why, for example. Chicken nuggets, fries, tiramisu is offered in an Asian restaurant. Unfortunately, toilets were miserable.

There is enough to eat with a lot to choose from, but: sauces are too watery and therefore not spicy enough, sushi is too crumbly and monotonous. Both meat and fish taste too bland. Dirty dishes sit on the table for too long until they are cleared away. You can see at a glance that the restaurant business is designed for mass production and unfortunately that's what it tastes like. In the end, the funny service robot no longer makes up for this poor quality. In addition, the Mother's Day surcharge of 10 euros per person is a complete disgrace. My tip: The approximately 32 euros are much better spent in one of the excellent a la carte restaurants here in Hamburg!

Was here just to pick up food, service was prompt and with a smile, food was still 🔥 hot, Premises were clean and new

The restaurant is large and cozy. The service is very polite. You can try a lot of different dishes, a lot of seafood, which you can also pick up raw and give it to the kitchen, where they will be cooked. Drinks are paid! The rest you can eat as much as you want for a certain price, depending on the time of day, in the first half of the day it is 5 Euros cheaper. Prepared very tasty!

As always, it was very tasty and nice. But the frog legs should please come back...

Great and rich buffet with sushi, live cooking and chocolate fountains. Very friendly staff!

The restaurant went like this, it was ok. But wouldn't go there again. You can forget the duck, it was partly burnt. The pasta was too salty, the service was inattentive because there was nothing going on after 7:30 p.m. Something like this sets off alarm bells for me when a restaurant is hardly busy at that time. And my alarms were right. By the way, there were sweets from Harribo but no tongs to take something out, I don't like the idea of ​​how many people have already reached in there 🤢 a shame for an Asian.

I am very enthusiastic about the restaurant. There is enough space to sit and stand up. The staff is always there, you will be welcomed in a nice and friendly manner. The drinks are brought very quickly. The buffet is always hot and fresh and also varied.

Very friendly staff and very tasty food 👍. I really enjoy eating there

Modern restaurant, with a nice atmosphere. Very friendly staff. There was a large selection for the lunch buffet. The food was hot and delicious. If you eat it in a restaurant, you will receive a Qr code. With this code you will be reimbursed for 2 hours of parking fees.

Very nice food, plentiful and always freshly refilled. Price okay 👍

Pretty disappointed Once is enough. The food was nicely prepared and the selection was sufficient. Unfortunately it was at most lukewarm and not very seasoned. You still got full. The service staff is absolutely unmotivated and manages to describe even a simple drink order as “asking too much”. The service robots are friendlier. Conclusion: Tried it once, definitely not a second time

Great atmosphere Very nice staff Thanks

UCI's Phoenix Chinese Restaurant offers a delicious selection of authentic Chinese dishes in a modern and inviting setting. With fresh ingredients and sophisticated aromas, it pampers guests' taste buds. The friendly service and the pleasant ambience make every visit an enjoyable experience. A perfect place for a relaxed meal and the buffet is even better.

The food was delicious, freshly prepared with delicious ice cream and cakes – The service was very attentive – The ambience is great

Great buffet, not this run-of-the-mill stuff! For a quick meal, totally ok. Unfortunately the atmosphere is more like a 3 star all inclusive hotel in Spain :-(

Highly recommended, especially with children.

I think it's a shame that you're brushed off 40 minutes before the buffet ends, with the statement that we've already let the buffet run dry. Just so you can take something from the menu that is almost as expensive as the entire buffet. It would have been better to say: If you want, take a look at the buffet and decide for yourself whether you want it. It would have been even better. You're welcome to let us know if you're missing anything. Very unfortunate.

Large selection at the buffet, in addition to ready-made dishes and sushi, there is also a Mongolian buffet, so choose raw ingredients and then have them fried. So it can be configured to suit every taste. Unfortunately, the drinks are quite expensive, but still within reason. The ambience isn't particularly homely due to the tiles and smooth surfaces, but it's okay. Service impeccable.

Large selection of Asian dishes, friendly staff.