Chili in Düsseldorf

Usually a nice atmosphere and food, but sometimes they have an arrogant way talking to the guests🤔

Great, there’s nothing else to say.

The pizza was crispy and thin, very tasty. The employees were very nice and implemented our wishes straight away. Top

Did you reserve the first question!? No good evening or welcome. Eat and go, that's the motto. Food OK, but a bit limp. Price-performance is in the ok range for the quality.

The pizza was okay, but not a highlight. What doesn't work at all, and I agree with numerous reviews, is the behavior of the waiter - an older gentleman with gray hair. This person cannot be surpassed in terms of rudeness and arrogance. We wanted to pay and asked him to say who had to do what (2 people each paid) and what his job was. He was really rude and said we had to figure it out ourselves. You could really tell that he didn't like it. Then he grumpily added it up and now comes the best part - but of course card payments only start at €20. Are we living in 1998? Or are you hoping that the guests will then automatically round up to €20 in order to make another noise? Is it so necessary in Oberkassel? We definitely won't be coming back and don't advise anyone to go there. There are plenty of better alternatives nearby! We advise the waiter (or is it the owner?) to have nothing to do with customers anymore - it's better for everyone involved.

Way too loud. Even though it was Monday, it was fully booked and so noisy that it was impossible to have a conversation. Unfortunately you can't pay by card here - and that in 2024!!!

If you very thin crusted pizzas, this is the place for you. Delicious flavors, great atmosphere and service. Make sure to ask for extra thin.

I can highly recommend this restaurant. The pasta is incredibly good, I don't know anyone nearby that offers better. The prices are okay. There is a lot to choose from and there is something for everyone. You have the option of sitting outside and if it's raining or colder, there's plenty of seating inside too. Card payment is possible. The only thing I noticed was the bad mood of the waiters. Maybe I got it on the wrong day, but there wasn't friendly service that day.

Good clear Italian cuisine for pizza and pasta

Service very unfriendly, rude and cheeky! If you pay a €44 bill and a €6 tip, you'll be looked at strangely and won't even say thank you! This is about the slim black-haired rude guy! Very outrageous and with a semi-good quality of food. Good thing we have good other REAL Italians in OBK…

Sooooo delicious here. We have enjoyed eating here for years.

Good pizza, but you can't beat it when it comes to rudeness. That was it for me.

Sooooo delicious. I always eat the zucchini and truffle pizza... crazy. And everyone is always super nice and accommodating

The waiter debited my bank card for 40 Euros even though the amount of the bill was 35.50 Euros... he fraudulently gave himself a tip of 4.50 Euros! This is clearly theft and unacceptable, especially since I hadn't seen anything and gave him a 3 Euro tip in cash... However, it's a restaurant we go to quite regularly; defrauding customers, it may work once, but it is not tolerable and it is really very serious. Check your bill carefully when paying.

You want to grab wine on Friday evening when most of tables are free but you are greeting replay “it’s pizzeria place”. No respect at all

The best Italian I have ever tasted. It was full and there must be a reason. It is cheap even compared to Spain, the only thing is the water costs 8 euros a bottle but that is something in all of Europe except Spain. They take care of you very well. The pizzas are thin dough and are very delicious, I recommend the Funghi. The house tortelini are spectacular and the Napoli spaghetti too. You can't leave there without trying the Tiramisu... delicious.

Unfortunately we were very disappointed! The pizza is good as always, but we ordered caprese to take away, which consisted of five slices of tomato, carelessly with a huge lettuce leaf in the middle to fill the plate, some mozzarella, almost no basil, no oil, no vinegar , no salt and no pepper And that for €11.50. An Insalata Capriciosa was also delivered to us completely without dressing for €13.50. When you notice so clearly that it's all about the money, it's no fun anymore, we certainly won't be ordering from here anymore.

Very unpleasant. The staff and the employee who served us were extremely rude. On a Monday evening at 10:00 p.m. when the tables were not even half full, my girlfriend and I were asked how dare we just order something to drink and not eat anything. Subsequently, contradictory statements were made regarding the opening times of the kitchen and the looks that the gentleman in question gave us were almost outrageous. As a resident of Oberkassel, I am shocked at the lack of respect and kindness that has been shown towards us here. I hope the owner reads this and encourages his staff to be a little more polite. I will definitely avoid this store and also advise anyone who asks me not to go here. Very disappointing.

I was actually there to eat with my wife today. (But we left again). We were treated very rudely with an annoying tone, and the gentleman (the one with the glasses) was very aggressive towards me and my wife. At the table, this menu was simply thrown onto a plate. Then it was over for us. Never again and will recommend everyone not to visit this store again.

Very unfriendly staff! Never again!!!

Pizzeria Fratelli is an absolute gem! From the moment we entered the restaurant we felt warmly welcomed and like we were at home with good friends. The ambience is cozy and authentically Italian, which immediately creates a welcoming atmosphere. The staff is extremely friendly, attentive and always willing to make recommendations. The service was quick and efficient without us ever feeling rushed. Every bite of our meal was a delight. The pizzas at Fratelli are simply outstanding. The dough is perfectly thin and crispy, just as it should be. The ingredients are fresh and of the highest quality, which you can taste in every bite. The Margherita and the Quattro Stagioni in particular are absolute highlights and taste just like in Italy. The other dishes on the menu, such as the homemade pastas and the delicious antipasti, are also first class and show the attention to detail and passion for good food that goes into Fratelli's kitchen. The wine selection is excellent and offers something for every taste, from light white wines to strong red wines. Our dinner was perfectly rounded off with a bottle of the recommended Chianti. All in all, Pizzeria Fratelli is the perfect place for a relaxed evening with friends or a romantic dinner for two. Everything is just right here: the food, the service and the atmosphere. We will definitely be coming back soon and highly recommend this restaurant to anyone who wants to enjoy authentic Italian cuisine at the best quality.

One would like Italian!! Dessert on request, so that the price is a negative surprise, waiter overwhelmed with criticism, reacts disrespectfully

Normal pizza for outrageously high prices, a Tonno for €14.50, not everyone is honest. Even in the old town of Düsseldorf costs €9. Something like that should be forbidden. The employees, especially the waiters, couldn't be more rude. There is a much better pizzeria 100 meters away

Very high prices for normal pizzas! It's unbelievable what they imagined with the prices! Never again.

Unfriendly staff, even if the quality of the food is okay, the inhospitable manner of the waiters makes it not recommended.

Pasta is out of this world. Cannot recommend the carbonara enough. it is a MUST. Prices are fair and they also host a terrace during summer.

Great service and super delicious food! Top recommendation!

A disastrous dining experience at Pizzeria Fratelli As a solo diner, I often find that eating alone provides the perfect opportunity to judge the true quality of a restaurant's service. Unfortunately, my recent visit to Pizzeria Fratelli was nothing but a nightmare. From the moment I walked in it was clear that customer service was not a priority. The restaurant was full, but that is no excuse for the miserable treatment I received. The owner's rudeness was shocking and set the tone for the entire evening. Getting served at all felt like a herculean task. I had to repeatedly raise my arm just to get someone's attention, feeling more like I was in a classroom than a restaurant. When I finally managed to order, I practically had to beg for a drink. The lack of attention continued throughout the meal. After my food was served, no one asked if I needed a second helping or if everything was OK. After eating, I sat for what felt like ages (at least 10 minutes) before I had to flag someone down again, this time for a simple coffee. The final straw came when I was presented with the bill instead of the coffee I wanted, accompanied by a flood of insolence from the owner. His rude behavior was so egregious that it overshadowed any positive qualities the food might have had. In summary, Pizzeria Fratelli spectacularly fails to provide even the most basic level of hospitality. The rudeness of the owner coupled with the inattention of the staff makes for an experience I wouldn't wish on anyone. I can say with certainty that I will never return and I strongly advise others not to visit this place. There are far too many good restaurants out there to waste your time and money on one that treats its customers with such blatant disregard.​​​​​​​​​​​​​​​​

Ladies and Gentlemen If you are on foot in Oberkassel with your family in the evening and would like to have a delicious meal, I ask you to avoid this “restaurant” immediately. Apparently a quality ITALIAN with disgustingly unfriendly employees, especially the gentleman with short hair & black reading glasses. A friend and I spontaneously wanted to dine at Fratelli today after a walk at the Rhine fair and round off the evening. After asking several times whether there was a place available for two, they tried to force us onto the narrow wooden benches on the left side with a strange couple. This space is only possible for 4 people. My girlfriend and I couldn't sit there. These statements were made in a strange and laughable voice by the waiter described above. The situation was very humiliating. Never never never again!!! Sinan Fidan.

Had a delicious meal here yesterday. Friendly service and while you wait for your food you get some bread on the house. Pizza Hawaii and the pasta were delicious. (Spaghetti fratelli & penne quattro formaggi) Even though it was very busy due to the fair in Dusseldorf, the food was still delivered very quickly (+-20 minutes). Prices are also very reasonable. 71.50 for 4 people food including drinks.

We were allowed to wait 60 minutes for penne and still pay full price. The communication that the kitchen was closed due to a large order only came about after two requests. Just say it beforehand and we would have gone somewhere else The food itself was normal.

Incredible shop, noodles were raw and overly spicy in the Indian style, antipasti was cold and tasteless, both meals were immediately complained about and removed from the table in an unpleasant manner, but 1 meal was still billed and paid for immediately because we just didn't feel like it had to discuss further. The shop only deserves half a star with its restless atmosphere, arrogant staff and bad food.

By far the best penne arabiata i have ever eaten

We are frequent guests at the Fratelli and each time we end up very satisfied. An uncomplicated, Italian restaurant in Oberkassel with tasty cuisine. If you want something a little more unusual, simply order something from the sophisticated daily/weekly menu. The service is courteous and very friendly. See you next time...

Fine food, super nice service, very attentive

It was actually too full for a pleasant atmosphere We ate delicious pizza, highly recommended in that respect

I've never made a reservation at a restaurant and dressed up only to be seated in front of a wall where you're not even sitting opposite each other. There were several tables still free, even for two people, but we probably weren't important enough and got the worst place. Some of the other tables were still free for over an hour. It was also very tight and my back quickly hurt because of the sitting position. The food itself was very tasty, except for the bread for the starter. That was so hard, I put it right back down. First and last visit.

Absolutely no recommendation! First of all, we were ignored for a long time and when we finally wanted to place our order, we were very rudely thrown out of the restaurant because we only wanted to drink wine... and there wasn't even much going on there

Good food, polite staff. Food comes very quickly. Restairant is child friendly. It's best to reserve the table in advance.

Bad service, waited 30 minutes for drinks, another table was served beforehand (came after us!) and had to wait a long time again for 1 drink! Waiter takes care of tables not customers, incredibly bad service, never again

For me Fratelli is great. The price-performance ratio is just right and when you pick up food, it is always ready within 10 minutes at the latest, no matter how full the restaurant is. After several visits, I have mostly had good experiences with the staff, but not always. Nevertheless, I give it 5 stars for the overall package and in comparison to other locations.

Very disrespectful staff! We made a reservation for 7 people and our table was occupied by two other guests at the agreed time. Two of us then had to stand and because it was so narrow, they were forced to stand in the aisle. The staff was also rude to them and when we asked when our table would finally be free, they only got annoyed answers. We can't rate the food because we waited 20 minutes and then left. When we left we were insulted by a waiter. Never experienced anything so outrageous!

Not quite authentic, but super tasty food.

Went there for lunch today and everyone had pizza. The three different pizzas were all very good, thin dough, plenty of toppings. You really don't have to wait long to eat, the waiters are attentive. One drawback that the waiter had, regardless of whether it was the wine glass or the pizza, was that he always passed everything completely across the table instead of going around the table. But that was only mentioned in passing. Good wines, good food!

It was very crowded and very loud. Waiters all seemed a bit rushed. Pizza base was more like cookie dough and pasta wasn't really convincing either

We were there with a group of 5 girls and were treated extremely disrespectfully. Due to pregnancy, we had one or two quick questions about the ingredients of a dish, which were answered incredibly cheekily. Food was okay, but nothing special. Ambiance very loud. Once and never again, I can't explain why the store does so well.

There's nothing to say about the food except that it tastes great. But why it performs so poorly in comparison really comes down to the service. Plates are pulled out from under your nose even though you were still eating and even the bottle of water was emptied into a random glass in front of our eyes before it was taken away too. The motto is clear: eat and leave quickly - that's exactly how you'll be treated. It's actually a shame because they deserved more. In my opinion, the tables are much too close to each other; sometimes you sit at a table with strangers and can overhear conversations. 😬

Very tasty pizza. A little cramped, but nicely furnished

Two very tasty pasta dishes. Small trendy restaurant, fast, attentive service. We will be back.

Super tasty pasta, fresh, good mix of sauce and noodles. Thin crust pizza. Very well maintained restaurant.

We always like going to Fratelli. Fantastic pasta at a really justified and fair price. Rustic location.

Delicious food, nice waiters, but unfortunately it's always full and you always have to make a reservation :)

The chef cooked very, very tasty and was extremely friendly! can only recommend it 5 stars

Very nice Italian for lunch with colleagues or friends. Very child friendly.

Great pasta at reasonable prices

Very tasty food in a completely overcrowded and noisy dining room - you can't spend a cozy evening here. Service was nice and attentive

Antipasto was ok, nothing special. Pizza is always delicious!

Very tasty dishes, top service.

Great Italian restaurant with excellent, well-seasoned pasta/pizza, quick preparation - very friendly and professional staff - casual Oberkassel flair. If you're hungry again, Fratelli always works

Leckere Pizza. Nette Bedienung.

Pizza is great and tastes as always!

Noisy. Burnt pizzas capable of breaking teeth and the staff are not really that polite. They have to treat customers with respect and that’s not what they did to my partner.

Wir waren mit Kunden hier essen. Das Essen ist sehr lecker, der Service sehr aufmerksam und das Ambiente original. Es war auffällig, dass wir uns trotz eines vollen Restaurants sehr gut unterhalten konnten. Also ein ausgezeichnetes Klangkonzept. Uneingeschränkt zu empfehlen!

Das Essen ist wirklich nicht schlecht und ich kenne die Jungs seit der Zeit bei Hotlacuina! Ich finde aber die sehr unfreundlich Art der Service Mitarbeiter ist nicht mehr tragbar und der Grund für meine Bewertung. Immer einem diesem Gefühl von „ich habe kein Bock auf Euch“ bezahlt und seid schnell wieder weg. Traurig, weil gegen das Essen kann man wirklich nichts sagen.Preise sind gehoben

köstliches Essen, super Preise, herzlich, familiär!

Das Restaurant Fratelli ist ein absolutes Muss für alle Liebhaber von köstlicher Pasta und Pizza. Ich war mit meiner Freundin dort und wir wurden jedes Mal von der schnellen Bedienung und dem ausgezeichneten Geschmack der Speisen begeistert. Das Personal freundlich und aufwachsen Der Ort ist beliebt und gut besucht, was ein klares Zeichen für die Qualität des Essens und Services ist.

Pizza is really good and very quick to get the Food to the table. But it takes too long to get a table. Even when you have the reservation.

Sehr leckeres Essen. Gemütliche Atmosphäre.

For me, their signature dish is their pizza

Wirklich nettes Team und sehr gutes Essen

Nir kurz eine Pizza raus geholt. War okay die Pizza. Nichts besonderes

Don't expect real authentic Italian pizza, the bread is too thin and the cheese too salty! Even the tiramisu was not good. But the staff is friendly and the service is fast. We paid 62 euros for drinks, food and dessert so the prices are fair.

Leckere Pasta, aufmerksamer Service und angenehmes Ambiente.

Servis kesinlikle yetersiz ve kaba. Cuma akşamı kalabalık olmasını anlıyorum ama çalışanlar yetersiz. Yemeğin ne zaman geleceğini 4 kere sormak zorunda kaldık ve verdikleri tepkiler kaba ve kabul edilebilir düzeyin altındaydı. Kalabalık olmayan bir saatte giderseniz muhtemelen keyif alabilirsiniz ama kalabalıkta kesinlikle gidilmemesi gereken bir yer

Leider wird einem der Gang zur Toilette verweigert. In heutigen Zeiten nicht zu verstehen.

Nie wieder!!! Meine Eltern waren schon öfters im Fratelli und letztes Mal hat meine Mutter zum ersten Mal keine eigene Pizza bestellt. Sie fragte höflich ob sie etwas Brot bekommen könnte, was absoluter Standard pro Tisch ist und der Kellner sagte ihr er bringt es gleich! Als nun die Pizza meines Stiefvaters kam fragte sie erneut ob sie etwas Brot bekommen könnte und dann drehte sich der Ladenbesitzer um und sagte in einem extrem unhöflichen Ton wortwörtlich „Brot bekommt nur der der auch eine Pizza bestellt“. Ist das euer ernst? Kann sich euer Restaurant kein Brot leisten??? So geht ihr mit wiederkehrenden Gästen um? Sie sollten sich für so ein Verhalten schämen!

Total unfreundlich würde am Anfang angeschrien Weil ich gefragt habe ob ich vorne bestellen soll ??und ich gehe da auch nie wieder mehr hin War ein älterer Herr hässlich dunkelhaarig.

Fratelli ist mein absoluter LIEBLINGSITALIENER in Düsseldorf. Das Essen ist in jeder Hinsicht klasse! Qualitativ top, gut gewürzt und saisonal. Der Chef ist (fast) immer selbst im Service - sein Bruder ist übrigens in der Küche der Chef. Es ist oftmals laut, wuselig und eine temperamentvolle Stimmung macht sich breit. Aber was erwartet man bei einem echten Italiener? Stille untermalt von Klaviermusik? Nein! Hier sind alle richtig, die gut essen, laut lachen und gemeinsam eine tolle Zeit verbringen wollen. La Dolce Vita eben !

Unfreundliches und unfähiges Personal. Auf die Frage, ob der Tisch belegt sei, kam erst gar keine Reaktion und dann eine sehr unverständliche. Kompetenz und guter Service ist was anderes. Aber gut, anscheinend braucht man keine Kunden, um wirtschaftlich erfolgreich zu sein.

Sehr gutes Essen, in sehr zentraler Lage zu sehr guten Preisen.

Εξαιρετικό προσωπικό Γεμάτο χαμόγελα και ευγένεια Υπέροχο φαγητό και κρασί Το συνιστώ με κλειστά μάτια Θα έρθω σίγουρα ξανά

Das Essen hat geschmeckt. Nur der Service war nicht gut. Sehr unfreundlich. Ich war noch am Essen, der Kellner kam und hat alles abgeräumt auch das Essen meiner Begleitung. Nach Aufforderung es bitte sein zu lassen, wurde man vorwurfsvoll angeschaut. Ich werde dort nicht mehr hin gehen.

Prima um (schnell) eine Kleinigkeit zu essen. Sowohl die Salate/Vorspeisen als auch die Pizza und die Pasta wirklich gut

Bestes italienische Restaurant in Oberkassel. Mehr kann ich auch nicht dazu sagen. Immer mein Go-to für Pizza und Pasta.

Pizza mit extrem dünnem Boden, sehr lecker. Cocktails sind gut gemischt, gerne wieder

Sehr lecker war es, wir kommen gerne wieder.

Super Essen, super Service. Bewertung von 4.0 Sternen wird der Qualität hier nicht gerecht!

Geschmacklich sehr gut, aber der Service ist absolut unterirdisch und extrem unfreundlich! Ambiente und Stimmung muss man ausblenden. Meine Empfehlung: schnell essen und wieder gehen (so scheint es vom Chef ohnehin gewünscht zu sein).

Arrogant, unverschämt und respektlos. Das verhalten der Servicekräfte war unverzeihlich und bodenlos diskriminierend.

Sehr gute Pizza, toller Service.

Schlechtester möchte gern Italiener Restaurant . Das in Oberkassel Schlecht in Bedienung und Essen Der Besuch dort war das erste und letzte mal für uns.

Möchte gern Italiener Restaurant Unfreundlichkeit und absolut überteuerte preise. Das Personal ist unfreundlich und genervt der Chef ist Arrogant und das Essen ist ungefähr durchschnittlich . Ich empfehle niemandem das Lokal

Eigentlich 3 Sterne, waren schon 2 Mal zum Essen da. Ich bewerte eigentlich nie. Heute aber wollte ich nur einen Kaffe draußen trinken, während ich auf meinen Mann wartete und bekam zu hören, sie würden nuir mit Speisekarte bedienen. Unerhört! Ich habe nur einen kleinen Platz draußen eingenommen. Wir kommen nicht wieder! Vielleicht hätten wir uns bei Ankunft meines Mannes spontan zum Essen entschieden. Wie kann man Gäste nur so abweisen? Der Kaffeetrinker von heute ist bei guten Service vielleicht der Esser von morgen! Uns hat Fratelli als Gäste verloren und zwar dauerhaft.

War 15 mal da und jedesmal zufrieden. Schnell, heiß, lecker, preiswert und freundlich. Pizza und Pasta alles gut.

Sehr leckeres Essen. Bedienung nach Düsseldorfer Art. Alles Italiener. Preise sehr klein, Restaurant auch. Reservierung hilft! Sehr zu empfehlen

Sehr leckeres Essen! Der Gastgeber ist immer für seine Gäste da und empfängt einen sehr charmant. Immer wieder gerne.

Sehr leckeres Essen - Tageskarte: Pasta mit schwarzen Trüffeln ! Auch Pasta Fratelli oder Pizza prima! Und sehr freundliches familäres Personal, egal ob Chef oder Mitarbeiter!

Eine sehr schöne Pizzeria im Zentrum von Oberkassel. Vornehmlich sehr leckere Nudel- und Pizzagerichte als Hauptspeisen. Vorspeisen waren auch sehr gut italienisch. Preis- Leistungsverhältnis ist o.k. Das Lokal ist etwas klein und man braucht schon eine Reservierung um einen Platz zu bekommen. Wir waren am Samstag da. Es war sehr voll. Leider 1 Stern Abzug, da es durch den kleinen Raum und voller Besetzung sehr laut und eine Unterhaltung schwierig war. Wen das nicht so stört, kann ich das sehr empfehlen.

Sehr leckeres Essen zum fairen Preis. Dazu noch richtig nette und aufmerksame Bedienung. Das mögen wir und viele andere Düsseldorfer. Also unbedingt vorher reservieren. Einziger Wermutstropfen - es war eine ziemlich laute Geräuschkulisse. Wir werden unter der Woche noch mal wieder kommen.

Schneller freundlicher Italiener