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4,3

Basierend auf 1.254 Bewertungen gefunden auf 2 Websites

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Nº 9 unter 13 unter Nauen

Nº 1 von 1 Steakhaus unter Nauen

KUNDEN KOMMENTIEREN IHRE..steak
Ergebnis
StellungnahmenHinweisGoogle1.2404.7TripAdvisor144.0

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We are here at least every 14 days...

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Walter Laatz (Mütze) . 2025-01-11

WEITERE KOMMENTARE IN Google

Nice restaurant, very tasty food. A little more expensive but reasonable.

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Carola Werner . 2025-01-08

WEITERE KOMMENTARE IN Google

Very nice and cozy restaurant. The food is very good. We had a great waiter who also knew how to have fun. Thank you

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Ramona Staedler . 2025-01-06

WEITERE KOMMENTARE IN Google

The restaurant was very full, but the service was like a champ, so the waiting time was kept to a minimum. Food (lamb fillet) and service very good. And it's child-friendly too. Everything is great!

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Holger Buchholz . 2025-01-05

WEITERE KOMMENTARE IN Google

I ate beef ribs, they were really tasty 😋

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Mandy R. . 2025-01-04

WEITERE KOMMENTARE IN Google

Ordered wine. Didn't arrive at all... ordered a pan dish with chicken fillet strips. There was nothing with strips... (it was one piece...) and as I said, it's simply better for the price

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Tobias Schöttler . 2024-12-26

WEITERE KOMMENTARE IN Google

We are completely satisfied. A very attentive service, friendly, customer-oriented. The food tasted great to all of us. Thanks to the Casa Negro team & happy holidays

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Jasper G. . 2024-12-22

WEITERE KOMMENTARE IN Google

Unfortunately, everything beyond the great ribs is mediocre to not great at all. Like the service, the gentlemen don't respond to the guests at all. This means the entire service falls apart.

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Sebb Schütze . 2024-12-19

WEITERE KOMMENTARE IN Google

Otherwise we've only been to Dallgow, but everything here is really good. Ms. Vogel & all the other employees try very hard to ensure that the guest is completely satisfied. Food great ♡ drinks etc... everything perfect!!! Happy to come back 😋

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Lis Vana . 2024-12-16

WEITERE KOMMENTARE IN Google

Excellent lunch offer. But service is not good and overwhelmed when it is full.

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Konstantin Grützner . 2024-12-14

WEITERE KOMMENTARE IN Google

Ate well, the price was also good. The service wasn't that great. The next table just said that you can only do everything right with ribs.

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Regen Bogen . 2024-12-14

WEITERE KOMMENTARE IN Google

First Advent and the restaurant was full to capacity. Service is top and friendly. Menu and ordering went quickly. Portions are large. We enjoyed it. Price and performance are right here. In warm weather you can sit outside.

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Ti Na . 2024-12-12

WEITERE KOMMENTARE IN Google

So we have lived there in Nauen many times now and are always very satisfied with the staff and also the kitchen, which of course deserves a lot of praise and special praise goes to the waitress Kerstin, she is super friendly, funny and always has an open ear for everything and everyone we always go to eat with you once a week please keep it up

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Christopher Behnke . 2024-12-12

WEITERE KOMMENTARE IN Google

Other than the ribs, no real highlights. The service is inattentive and untrained. The gentlemen like to present themselves, but are forgetful and unfortunately not guest-oriented.

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Albert Schweizer . 2024-12-11

WEITERE KOMMENTARE IN Google

Very tasty, we would love to come back.

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Luc Brigola . 2024-12-09

WEITERE KOMMENTARE IN Google

Ordered medium English, what a shame. Otherwise ok

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heidecke Jörg . 2024-12-06

WEITERE KOMMENTARE IN Google

Friendliness can still be improved

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Anke . 2024-12-02

WEITERE KOMMENTARE IN Google

Look for everything to be equal. Absolute insider tip for delicious and good meat at a more than fair price.

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Sa Kla . 2024-11-30

WEITERE KOMMENTARE IN Google

The food tasted quite good so far, although the cream sauce was very powerful and the cordon blue was relatively small. We had booked a table, which I would definitely recommend as it was very busy. The waiters are friendly.

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Sabrina . 2024-11-30

WEITERE KOMMENTARE IN Google

Unfortunately, only the ribs and the salad are really good, the rest is just ok and not a real highlight. The service is like in a village pub, lots of waiters, only the older lady has any idea, the rest just bustle around and smile.

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Andi Brecht . 2024-11-29

WEITERE KOMMENTARE IN Google

Ribs are great, the rest are mediocre.

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Felix Emmerin . 2024-11-23

WEITERE KOMMENTARE IN Google

It was another great meal with great service.

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Michaela Roszjarovits-Jung . 2024-11-16

WEITERE KOMMENTARE IN Google

Absolute recommendation! Above all, we can unreservedly recommend the excellent service, price/performance as well as the food and ambience are also good to very good. Thanks for everything, especially to Kerstin and the service team. ❤️

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Bianca Latzel . 2024-11-16

WEITERE KOMMENTARE IN Google

Good food, beautiful space with friendly service!

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n pol . 2024-11-13

WEITERE KOMMENTARE IN Google

Great quality, nice, fast, child-friendly service. Fireplace, we really liked it.

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Bernd Kistel . 2024-11-11

WEITERE KOMMENTARE IN Google

Very good food for a good price

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Johannes Spitschan . 2024-11-10

WEITERE KOMMENTARE IN Google

Were there for the first time today 11/10/24 Service very friendly. Eater excellent. Price-performance ratio is right, nice service again We knew her from Dallgow. As always, very, very friendly Definitely recommend Toro Negro Nauen

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Anita Wilken . 2024-11-10

WEITERE KOMMENTARE IN Google

Hier stimmt einfach alles! Gute Qualität an Zutaten, viel Platz und sehr schönes Ambiente und ein sensationeller Service. Hier wird der Kunde verwöhnt und mit Kompetenz und Liebe zum Detail auf Wünsche eingegangen.Wirklich außergewöhnlich. Und bei diesem hervorragenden Preis-Leistungsverhältnis darf man sich das Vergnügen öfter gönnen. Auch für gehbehinderte Gäste sehr gut geeignet.

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Steffi G . 2024-11-08

WEITERE KOMMENTARE IN TripAdvisor

A wonderful place! Incredibly delicious food! Friendly and professional staff! Every family celebration in this restaurant becomes something special. Highly recommended.

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Viktoriia Buhro . 2024-11-06

WEITERE KOMMENTARE IN Google

The flank steak, the chili con carne and the corn on the cob were good, the meat fried to perfection. Unfortunately, the shrimp in hot oil tasted just as bland as the tomato cream soup, the noodles with shrimp and the basmati rice side dish with the meat. You can't really go wrong with chorizo ​​sausage, but even its flavor was made worse by the "light tomato sauce." Too bad. Conclusion - either the chef had a really bad day, or the people in Nauen don't know anything better. Service gets 4 stars because the person on the phone was nice. I can't rate the ambience because I wasn't there.

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BMW 135i . 2024-11-05

WEITERE KOMMENTARE IN Google

Simply great, I can only recommend it and I don't have anything negative that I could write

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Roger Rüggebrecht . 2024-11-05

WEITERE KOMMENTARE IN Google

It's very beautiful here The food is very tasty 😋 And the drinks are great too The staff are also very friendly here

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Michi Schramm . 2024-11-02

WEITERE KOMMENTARE IN Google

Very tasty and high quality. The service is courteous and helpful. Also suitable for people with disabilities.

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Shaleen Janske . 2024-10-28

WEITERE KOMMENTARE IN Google

Had a lovely meal with family (adults + children) on a Monday evening. Delicious food. The toro steak and entrecôte were delicious

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rmpool84 . 2024-10-28

WEITERE KOMMENTARE IN Google

The fillet steak was really great, the service was quick and uncomplicated. The prices are absolutely fine.

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Klaus Zemann . 2024-10-24

WEITERE KOMMENTARE IN Google

Here you will find a nice atmosphere in a cozy environment. The service is friendly and always has the guest in mind. We were here for the second time now and the food was once again really great. The beef fillet and the rump were grilled to perfection (medium). If you want to eat a good piece of meat, this is the place for you! Many thanks again to the chefs and staff. We'll definitely be back.

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Ulf Manthey . 2024-10-21

WEITERE KOMMENTARE IN Google

Very pleasant friendly service and good food.

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Florian Bleikert . 2024-10-21

WEITERE KOMMENTARE IN Google

The food is highly recommended. You have to be patient when it comes to service, but the staff are all very friendly. The ambience is good, everything is nicely decorated. Some tables are very close to each other, which means you are not always "undisturbed".

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Enrico . 2024-10-20

WEITERE KOMMENTARE IN Google

Always tasty, great service and good drinks. Suitable for an evening with the girls or for families.

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Einfach Schmaddi . 2024-10-19

WEITERE KOMMENTARE IN Google

Nice welcome, friendly service, small appetizers before the main course, prices are a matter of opinion. P near!

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Jürgen Depke . 2024-10-19

WEITERE KOMMENTARE IN Google

Nice staff and good cuisine, are there regularly. Lunch is also offered.

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Andre Rosin . 2024-10-18

WEITERE KOMMENTARE IN Google

A very cozy restaurant. The lumberjack steak was well prepared and tasty. Very friendly staff. Any time.

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Detlef Schmall . 2024-09-29

WEITERE KOMMENTARE IN Google

The various dishes we had were sufficient, delicious and okay. We were happy until we got to the point of PAYING. After receiving the sum, the nice, dark-haired waiter told us the following sentence: “Just a €1 tip..?” and looked at us in horror. This statement in this regard does not work at all, is cheeky/impolite/and bold. It is not compulsory and how many can be issued exactly to the cent. A reason for us not to visit this restaurant anymore.

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Sabrina Bärthel . 2024-09-29

WEITERE KOMMENTARE IN Google

Always a pleasure. Super nice staff. Steaks always cooked to perfection. Very clean. Definitely recommended.

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Severine Richter . 2024-09-28

WEITERE KOMMENTARE IN Google

The ambience is okay, the service leaves a lot to be desired. Long waiting times, friendliness is a priority, the food (bison) was bland and of poor quality. The salad was partly filled with wilted greens. We were passing through but can't recommend this restaurant.

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Martha . 2024-09-26

WEITERE KOMMENTARE IN Google

I cannot recommend the food, day menu. Salad with no taste, peppers very poorly cleaned, lamb fillet, so tough and still has the tendon on. I have no idea what kind of meat that was. There was hardly anything on the plate when it came to salmon. The only good thing was the herb butter. Never again

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Ria Grande . 2024-09-16

WEITERE KOMMENTARE IN Google

Stopped in based on a recommendation, nice big beer garden, nice atmosphere, great menu, really great service, great food, no long waiting times, despite good occupancy, we went there again with friends on the second evening, really AWESOME, thank you very much and keep it up, You are really GREAT

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Jens Scheffler . 2024-09-09

WEITERE KOMMENTARE IN Google

Great food and very nice service

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Ingo Kopmann . 2024-09-04

WEITERE KOMMENTARE IN Google

We were here for the first time. Attracted by the cheap lunch prices, steak for €9.99! We were excited and expected a small portion given the price, but what came was a large piece of meat, perfectly medium rare, with plenty of side dishes. And it tasted very good!!! The service was very nice, very accommodating, we felt very comfortable. If we come to Nauen again, we will definitely eat there again. The only drawback if you want to sit outside: it's right on the main street, but you're happy to accept that.

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Claudia Kittsteiner . 2024-09-04

WEITERE KOMMENTARE IN Google

Cool, atmospheric place. Tasty. Professional. Professionally. Nice. 🍀🥩🍗🫡🫵

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Rob Bart . 2024-08-30

WEITERE KOMMENTARE IN Google

Very good food and super friendly staff

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Thomas Sippl . 2024-08-22

WEITERE KOMMENTARE IN Google

Very tasty and very nice service. We always enjoy coming here.

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Sandra Ross . 2024-08-17

WEITERE KOMMENTARE IN Google

Food was delicious and the staff was very friendly

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Michael Röwer . 2024-08-17

WEITERE KOMMENTARE IN Google

This steakhouse is convincing! The portion and the price are in proportion and it tastes very good. Crispy and well-seasoned fries, the gorgonzola sauce was spicy and the rump steak was on point and very good! The fried vegetables are also always a culinary delight. The service was very attentive, friendly and humorous. I'll stay loyal to the steakhouse :).

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Katzi BPunkt . 2024-08-12

WEITERE KOMMENTARE IN Google

Apparently the old chefs are gone!? The ambience was great, the rest was a total flop… it was my last visit here

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Robert Nieder . 2024-08-07

WEITERE KOMMENTARE IN Google

Staff was very nice and child-friendly. The food wasn't that special: I had a schnitzel and it was very greasy. My girlfriend had a steak that was extremely tough. The portions were too big.

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Henry Beyer . 2024-07-31

WEITERE KOMMENTARE IN Google

A nice, cozy restaurant with style and very good food. I can only recommend every holidaymaker and also local guests to stop by there in the evening or afternoon.

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Bettina Krause . 2024-07-23

WEITERE KOMMENTARE IN Google

I really liked it, nice and good 👍🏼

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Dag Magnus Sunnanå . 2024-07-21

WEITERE KOMMENTARE IN Google

Where else can you find something like that? Lunch for €9.90! Of course in Nauen at the Steakhouse zum Schwarzen Stier. Monday to Friday from 12:00 p.m. to 5:00 p.m. there are 5 or 6 dishes on offer for under ten euros, steaks of beef, lamb, pork or chicken, with either baked potatoes or fries. We had beef and lamb with fries, and it was tasty and plentiful. The service was quick and friendly, with a somewhat rustic sense of humor that perhaps not everyone likes. It was beer garden weather and well attended. We'd love to come back.

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Wolfgang Walther . 2024-07-19

WEITERE KOMMENTARE IN Google

The food was good and more than sufficient. We had to wait a very long time (70 minutes) for the food.

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Rauke . 2024-07-13

WEITERE KOMMENTARE IN Google

As always, the food was absolutely delicious. Our waitress' service still had room for improvement despite direct information that we hadn't received a bread basket yet, only a tired "oh, is that so?" And nothing happened. After a note from another waiter, he said, "Oh, I'm sorry, I'll bring it over immediately. And it came to the table straight away. That's why 4 stars.

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Stephan Isau . 2024-07-12

WEITERE KOMMENTARE IN Google

We were there on Sunday and Monday and have already booked a table for August where we will go after the funeral. Sunday and Monday everything was wonderfully short waiting times and the food was tasty too. We hope it stays that way because these days you can still find good restaurants like a needle in a haystack. 😉😉 Keep going and we’ll come back more often. Best regards! Hein family

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Andreas . 2024-07-09

WEITERE KOMMENTARE IN Google

A great location for weddings, spacious, the restaurant has everything you need for a celebration.

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SUNWEDDING - DJVITALY_SUN . 2024-07-06

WEITERE KOMMENTARE IN Google

We ate there on July 2nd, 2024, hadn't even finished the starter, then the main menu came like the one at the fast snack bar, the food was very bad, it was absolutely nothing

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Andreas Perschall . 2024-07-04

WEITERE KOMMENTARE IN Google

Very friendly staff, they also like to have fun. Whenever we from Bavaria are near here it is a must to stop here. We were there for the first time at Pentecost with our 1 year old grandson. There were toys, an extra cup and a children's chair, the waitress joked with him every time he walked past. Will definitely be back here soon. Thank you for the great team, ❤️ Of course the food was also very good 😃

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Pamela Missenhardt . 2024-06-28

WEITERE KOMMENTARE IN Google

I actually visited here for the first time the day before yesterday. Damn that was stable. Great atmosphere, absolutely nice, courteous and friendly staff. And the food people. It's been a long time since I've had such a good steak. Side dish and sauce a poem. Absolute recommendation from me!

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wrotZlaff . 2024-06-27

WEITERE KOMMENTARE IN Google

In fact, the store is much better than it probably appears from the outside. We found the food very tasty and the portions were absolutely fine. The price-performance ratio is right. The employees were nice and attentive. Requests were addressed. We will definitely eat there again.

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Nadine . 2024-06-17

WEITERE KOMMENTARE IN Google

Yesterday after my father's funeral we gathered with the family at Toro. We were very satisfied with the food, the service and the ambience. We were provided with a separate, ground-level room (approx. 50 people). It wasn't a problem that we were there an hour early. Very special thanks to Ms. Vogel. We are now planning a family celebration with around 80 people.

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Doreen Kahnt . 2024-06-15

WEITERE KOMMENTARE IN Google

Good restaurant/steakhouse Very nice staff...👍

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Sven Quade . 2024-06-14

WEITERE KOMMENTARE IN Google

Great inn, I can only recommend it. If you're looking for a place for a big celebration, this is the right place for you. We're celebrating our company Christmas party here with 70 people.

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Yoolia Berlin . 2024-06-04

WEITERE KOMMENTARE IN Google

Great ambience, very nice service and super delicious food.

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Hexe Tina . 2024-05-31

WEITERE KOMMENTARE IN Google

Great beer garden, very accommodating, delicious.

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Karl Heinz Sell . 2024-05-29

WEITERE KOMMENTARE IN Google

We had a family reunion in this steakhouse and I have to say it was a great atmosphere because everything was perfect. Thank you, dear Kerstin, for your tireless efforts, making this day an unforgettable experience for all of us. We will come back in any case. L.G. Katrina

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Katrin Schelonneck . 2024-05-27

WEITERE KOMMENTARE IN Google

Food very top Service was very top and I often came and asked if everything was OK

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Stephan Wegner . 2024-05-27

WEITERE KOMMENTARE IN Google

I stopped in after a hike and sat outside on the terrace in the shade. The beer was cold and tasty, the lunch (I had steak with baked potato, sour cream and salad) for €9.99 was cheap and good. The service was attentive and friendly. The only drawback: the ice cream with hot raspberries I ordered was served with cherries, but I still liked it.

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Angie Thiet . 2024-05-15

WEITERE KOMMENTARE IN Google

Very tasty food and super nice service. Price/performance is consistent. Gladly again.

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Kerstin Benke . 2024-05-11

WEITERE KOMMENTARE IN Google

I'm totally thrilled! My first tomahawk steak. I'm visiting my Berlin friends and we spontaneously went to a steakhouse for dinner. On Tuesday the table was reserved for Thursday (May 9th public holiday). Very friendly! 3 adults, 1 baby, 1 dog.. for all dog owners: dogs are allowed 🙃 The steak was really an experience... so incredibly tasty, tender... but the highlight was the service! So nice, friendly, helpful - I have never experienced such great and loving treatment! Very knowledgeable about steaks, even though it was quite busy, the nice lady took a lot of time for us 😊 Thanks so much!

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Martin N. . 2024-05-10

WEITERE KOMMENTARE IN Google

I can only write positive things. Great food, good value for money and all the employees are super nice when dealing with children. I can only recommend it.

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Chris Kossmann . 2024-05-10

WEITERE KOMMENTARE IN Google

A really great restaurant. Our service was very friendly and attentive. The food came very quickly and was really tasty! We'll definitely be back 😇

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Desiree Uchiha . 2024-04-19

WEITERE KOMMENTARE IN Google

Great value for money. Anyone who loves meat is in good hands here.

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Anne Fölkel . 2024-04-16

WEITERE KOMMENTARE IN Google

Today I had the pleasure of visiting Casa Toro Negro in Nauen with my partner and friends. From the start we were impressed by the warm atmosphere and professional service. The waiters were smiling, helpful and knowledgeable, making our choice of dishes easier. The menu offers a wide range of grilled dishes, including delicious Argentinian beef steaks. I chose "Toro Negro Grill Platter" and my partner chose "Toro Negro Steak" - both meats were perfectly fried, juicy and aromatic. Side dishes such as fries and salad were fresh and flavorful. All in all, Casa Toro Negro is a great place to meet friends and family. Delicious food, a pleasant atmosphere and professional service are the guarantee for a successful evening. We will definitely be there again soon! I recommend it to anyone looking for a good steakhouse in Nauen! 🥰

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Natalia Dzwonkowska . 2024-04-13

WEITERE KOMMENTARE IN Google

Very good service, well-kept drinks and the food was very good in terms of portions and taste.

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Heike Riebesell . 2024-04-06

WEITERE KOMMENTARE IN Google

Great steaks with very good quality at very good prices. We recommend.

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Stev Hell . 2024-03-29

WEITERE KOMMENTARE IN Google

Super tasty and very friendly staff

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Markus M. . 2024-03-27

WEITERE KOMMENTARE IN Google

When I visit my parents, we like to have lunch here. I've always been happy with everything so far. All around good restaurant in terms of food and service. Parking options nearby.

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Nadine Ewald . 2024-03-23

WEITERE KOMMENTARE IN Google

No matter whether it's a lunch menu or an evening menu... the dishes will fill you up. Very friendly and considerate staff.

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stephanie Kohn . 2024-03-22

WEITERE KOMMENTARE IN Google

Really delicious 😋 I've been there three times now and can only recommend it ❣️👍

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Kiwichen Basteln Querbeet . 2024-03-15

WEITERE KOMMENTARE IN Google

We are still excited about our visit to the restaurant last night. Stopped here spontaneously after making a telephone inquiry. Great location in good style. Very friendly and prompt service. A top range of food. Here you spontaneously feel comfortable and arrived. Got great recommendations and they were delicious. The venison steak is only recommended. Unique service with a lot of joy in the job. Thank you very much for everything and gladly again.

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S. Agnes . 2024-03-14

WEITERE KOMMENTARE IN Google

Food, value for money and speed at lunchtime are excellent. Tasty, inexpensive, quick 👌

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St. Müller . 2024-03-08

WEITERE KOMMENTARE IN Google

Overall it's ok 👌 the service is very good and the ambience corresponds to what you imagine from the name. What I personally don't like is that there is no salad before a steak and I have to say I didn't like the way the food was presented. Looked very careless. In terms of taste, there is nothing to complain about when it comes to the meat. My conclusion for myself! I was there once and tried it out and that was it. Best regards, Harry Hirsch

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Harry Hirsch . 2024-03-06

WEITERE KOMMENTARE IN Google

The waiters are very nice and the food is very good

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Tim Röder . 2024-03-06

WEITERE KOMMENTARE IN Google

Delicious and inexpensive food Loving staff Simply great

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Tammy Lienau . 2024-03-04

WEITERE KOMMENTARE IN Google

Final run thrilled! Apart from the really good cuisine and the great location, I have to say that I haven't received such refreshingly warm, honest and competent service in a long time!! With great tips and always keeping an empathetic eye on our table, she brought a wonderful buzz to the shop. Thanks! Gladly again! Update: worth every penny again! The fillet steaks were super tasty and the spare ribs seasoned the whole thing really well! The South American red wine put the icing on the cake :) the service was again exceptionally good! We are already looking forward to the next stop

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Ivy M . 2024-02-24

WEITERE KOMMENTARE IN Google

Everything was great, very good food, at a good price. Absolutely friendly and courteous, fast service. Restaurant is only recommended. THANKS

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Frank Walther . 2024-02-22

WEITERE KOMMENTARE IN Google

Hello, we spontaneously ate here yesterday while passing through. The food was very good here, we ordered the "chef's plate for two". Price performance really great. We were super full afterwards. It's best to ask in advance whether a table is available. We were rather lucky - everything was pre-ordered...Saturday 4 p.m.!! The only thing that dampened our mood a little was the staff. I hope that this was just a bad day or stress, although before the evening business the restaurant wasn't even half full. Unfortunately, we sat right at the entrance near the bar and also noticed the rough tone between the service staff. Regardless, the food was great 👍👍

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Marco B. . 2024-02-18

WEITERE KOMMENTARE IN Google

Unfortunately it wasn't good. Medium fillet only arrived fully cooked, after you had it returned with the friendly note that you ordered medium, you get an English fillet 15 minutes later :) - at least it's better than completely cooked. The waitress was visibly annoyed and immediately had no interest in us at all and only gave short, succinct answers. The highlight, however, was at the beginning, where you were served a Sambuca that was completely diluted with water - of course it didn't burn at all, which was a shame. All in all, unfortunately disappointing

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Deine Eltan . 2024-02-17

WEITERE KOMMENTARE IN Google

We really enjoy coming here! Always very friendly! The chefs know how to grill the meat to the desired point. Highly recommended for lunch for €9.99. Not a small portion! Crisp & fresh salad. If steak, then here 😉 Keep it up !

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Alexander Wolff . 2024-02-05

WEITERE KOMMENTARE IN Google

Great, actually (in my opinion) larger portions than in the other Toro Negro. Tasty, great atmosphere, great service. Prices are right. Recommendation!!

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Andreas Henschel . 2024-02-03

WEITERE KOMMENTARE IN Google

I booked 3 times in a row at very short notice and always got a great place regardless of whether there were 25 of us or just 5 people 👌👍 the food is super delicious 🤤👍 I can only recommend especially the tiramisu 🤤👌 thank you very much

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Diana Wuthe . 2024-02-03

WEITERE KOMMENTARE IN Google

Everything pretty average (coffee and dessert).

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Andreas Beyer . 2024-01-29

WEITERE KOMMENTARE IN Google

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We were there as a conference group and the Stober estate left us with a mixed impression. First the positive: - Ambience: The hotel, restaurant and conference rooms were all rated as good by the participants. - Space: Generosity of the entire area, meeting room was large enough - Peace and quiet: the seclusion of the place was pleasant - Technology: WiFi and projector worked well, - Food+Catering: Very good - Staff: The staff, from the reception to the restaurant, were rated as friendly and helpful by everyone. Why do we still only give 2 stars? Due to a sudden price increase shortly before the start of our stay, which meant we had to shorten the conference. What had happened? We based our planning of the conference and invitation on a price that was in the hotel's offer. Stober's binding offer was explicitly for 2 (!) nights (November 15th - 17th), even if the hotel's answer here misleadingly states this differently. Shortly before the conference, the Stober estate, completely surprising to us, significantly increased the price above the agreed price in the offer. The reason for this was a calculation error by the hotel in the original offer. They only charged for one night instead of two. That may happen, but the calculation error was coldly passed on to us as customers! Since we had planned with the agreed price, we could not pass this price increase on to our participants. We therefore had to shorten our conference by one night, which was not well received by participants, some of whom came from other countries. A conversation with superiors was allegedly not possible "due to vacation," and the junior employee essentially offered us practically nothing other than to pay the extra charge, cancel or shorten the conference. Conclusion: Be careful with asking prices at Landgut Stober. And the bottom line is that this service behavior also shows how far the quality standards in tourism in Brandenburg are from more successful regions such as Bavaria or Tyrol.

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4,4

262 Stellungnahmen

location-iconBerliner Str. 53
Restaurant
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Everything is always perfect, super nice people on site, and the food is perfect as always.

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4,5

544 Stellungnahmen

location-iconRathauspl. 2A
Deutsches Restaurant
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EVERYTHING was right all around. We can definitely recommend the Nauener Hof!!