Café am Neuen See in Berlin

Sfeervol restaurant, vriendelijk behulpzaam personeel. Eten goed op smaak. Keuze in pizza, flamküchen, pasta's, overige vleesgerechten.. Wij kwamen in het donker aan maar kan me voorstellen dat deze biergarten druk bezocht wordt voor de lunch of diner op terras wanneer het seizoen dit toelaat. Wij zouden iig zeker terugkomen!

Cafe am Neuen See is one of my favorite places in Berlin. I love that just getting to the place makes you disconnect from the city. It’s a beautiful and peaceful spot. The pommes frites with the white sauce are excellent; I highly recommend them. The service could be a bit better, but the atmosphere really makes up for it.

Nice location in itself, I've enjoyed going here in the summer for many years. Ultimately, the service is more than subpar. Waited over 20 minutes until you got a card, even though you said you only wanted 1 piece of cake. And then another 25 minutes to get 1 (!) piece of cake, which isn't on the menu anyway. The staff saw several times that you wanted to order and unfortunately it felt like they were deliberately ignoring you. There are a lot of guests all around, all of whom are rightly complaining. In the end it was also a not tasty cheesecake where a piece cost €6.50.. Something definitely needs to change here

I was there with 2 friends. The restaurant has a super location and decoration. The service on the other hand was terrible. It took more than 30min for our orders to be taken; table just got cleaned after we asked for it. In general, unfriendly treatment of the waiter towards us. As we asked to move to the inside area, we were asked to wait but our request was apparently forgotten and we just continued to eat in the cold outside. When we were paying the check, we asked to wrap the food to take it home, received again from the waiter one dry 'ok' as he turned his back and moved away, not returning. Had to call another waiter to have it done.. all in all, unprofessional and disrespectful service. Not planning on going back there.

A catastrophic experience. We waited more than an hour without ever receiving our order, while the tables next door (arrived after us!) had time to be served and finish their meal. The staff had no consideration for me even though I was pregnant and feeling dizzy and informed them of this. The contemptuous look of the waitress made us decide to leave after an hour and a half. Never again!

Unfortunately the food was quite expensive (16€ for a small average salad). We also had a bread plate with various dips, but since the paprika cream was already tingling, we returned it. The cook sent these back to us with the greeting, that's how it should be. I wish him bon appetit! The service was slow, we waited 45 minutes for drinks after ordering and since we split the bill, I was asked to say what we would like to leave as a tip. That doesn't work either. It's a shame, it's actually a cute place but in the future I'll only drink one beer and eat a maximum of one snack in the beer garden.

Real insider tip! Amazingly child friendly. The food was very tasty and surprisingly well balanced in terms of taste. We were particularly impressed by the value for money and the attentive staff.

Very tasty food in a nice atmosphere.

It used to be a great beer garden, but it has been under construction for years and needs to become more and more commercial and bigger. There are nicer places in the neighborhood, see Schwangere Auster or the Krug an der Schleuse-) Once was a great beer garden, it has been under construction for years and needs to become more and more commercial and larger. There are nicer places in the neighborhood, see Pregnant Oyster or the Jug at the Lock-)

The food is very tasty and the location. Very nice to sit outside and have a heater. It's nice and warm outside because of the heaters. The view is beautiful, extreme recommendation👍

We had breakfast at Cans today. Large selection with a beautiful view of the lake. The service and the food are a dream. Gladly again 👌

Tolles Ambiente aber Vito der Restaurantleiter ist absolut fehl am Platz. Unhöflich und er hat keine ahnung darüber wie man professionel mit Kunden umgeht und stellte uns als Kunden dumm dar. Dieser Leiter sollte schnellstens entlassen werden. Vorfall, wir haben eine Pizza Chorizo bestellt. Da steht nichts von Salami. Er geht aber ganz fest davon aus, dass ich wissen muss das es eine spanische Salami ist. Das hat er 5 mal wiederholt, das auch noch so, dass andere Kunden das mitkriegen, denn er hat es ganz laut durch den Laden gesagt und sich dann umgedreht und mit dem Kopfwackelnt die Pizza wieder weg gebracht. Derart unfreundlicher Kellner ist mir schon lange nicht mehr begegnet. Ganz toll hervorheben möchte ich aber Morgana. Vielen Dank, dass Sie uns noch mit Ihrer Art und Weise gute Laune gemacht hat. Eine sehr tolle sympathische Kellerin die Ihren Beruf mit liebe ausführt. Wenn Morgana nicht dagewesen wäre hätte ich sofort das Restaurant verlassen. Auch Ihr zu danken, wenn ich als Kundin wieder komme.

Chaotic service, great location. Have been here a few times as it is in a beautiful section of the park. Service is always poor: dishes arriving at random times, wrong orders being delivered and staff that are abrupt and defensive. An occasional „sorry“ would be nice, but hiring wait staff and cooks that know what they are doing should come first.

Each dish is handmade one by one. I'll be waiting a long time.

The Café am Neuen See is a pure tourist trap. We waited for our breakfast for over an hour. We ordered the vegan breakfast for two people for €25, and we also ordered the drinks. However, we received breakfast for one person. We were assured that breakfast was for two people. We have ordered the vegan breakfast several times in the past and can clearly distinguish between a portion for one and a portion for two people. The staff was also extremely unfriendly. The café is not recommended.

The ambience is beautiful, right on the lake with lots of space, especially in summer a great place to drink a beer, a gem in Berlin, combined with a walk through the Tiergarten a great trip for tourists, the food is okay, self service

The place is beautiful, outside has a nice view of the park and inside is very cozy. The food was alright, portions had good sizes. The problem for me was the service. We almost has to beg for our orders to be taken, the servers would avoid looking at us, passing straight even when we called, and even to pay it was a hassle. I would not recommend for food, maybe to a have a drink as that was faster.

“A truly excellent experience! The food was simply delicious, prepared with care and with fresh ingredients that enhanced each dish. The welcoming and well-kept environment, surrounded by nature, makes everything even more special. It was a pleasure to have lunch surrounded by greenery, in a relaxing and regenerating atmosphere. Furthermore, the service was quick and efficient, without ever being intrusive. I will definitely be back!”

Cold potato soup and miserable service We ordered potato soup in the beer garden. At the table we noticed that it was cold. After a complaint, new, hot soup was promised to be brought to the table. Although there were almost no other guests present, we had to wait about half an hour. Then again only lukewarm (and contrary to what was promised, no service at the table). If food is sold outside in autumnal temperatures, it must also be ensured that it is sufficiently warm.

We are vegan and have eaten in the indoor restaurant. On the menu there are 3 labeled vegan options plus a vegan breakfast. Although the wait was too long, almost 45 minutes 🙈 until the food arrived on the table, it was worth it. The staff has been very friendly. Clearly they should hire more waiters at this restaurant. Although the food is worth it, it is very expensive. We have eaten an incredible vegan rice risotto with pumpkin and another dish with delicious braised vegetables. We also enjoyed a glass of non-alcoholic wine. We miss more vegan options on the menu. Thank you ! 🌱

Spontaneously had something to eat here. Recommended for anyone who doesn't feel like eating from chains. Portions are not too much but still sufficient. Staff was very nice. It was the right choice to eat here.

Very good caffe. Unfortunatly weather was very windy and rainy so we stayed inside but still very positive vibrations and atmospere

Horrible service and long waiting time

We spent a wonderful evening in this restaurant with a magnificent setting! Cozy fireside atmosphere We were served by Jacques who also took the trouble to say a few words to us in French, always with a smile. Very nice menu, the meal was excellent and the wines were very tasteful (Château Martin Haut Médoc crus bourgeois 2018) Successful evening!

Been there 3 times and I it was only opened once. Food was great that one time tho!

high prices for food. the staff is absolutely not professional. the waiters come very rarely. you should hire more staff. the beer cost 6 euros.

We were here in a group of 10 and therefore had to wait a little longer for our food. Before the actual meal we were given a few bread baskets, which were filled with very good bread. The steak and braised vegetables were very tasty, but unfortunately the portion was a bit small as there are only 200g steaks. Otherwise, the service was very friendly and the atmosphere was very pleasant.

Will never come again...ordered two cups of coffee, but left when we had waited 35 min...the waiters were running around each other and had no idea who had ordered what...!!

Nice café with a beer garden and very tasty food. However, you should expect a long wait for food and service.

A beautiful place to have breakfast or even a quick Bite. The food and the atmosphere worth the wait, since the service is not so good…

Disastrous service. Drinks are cold when they should be hot. The complaint was ignored and there was no new drink. At least I didn't have to pay for it. And effectively speaking, it is far too expensive for the performance!

Nice place by the lake. Dogs welcome. We can highly recommend the salmon omelet for breakfast.

Excellent venison sausage. Service was slow but got looked after straight away at the Bar. The bartender was lovely and she looked after me. Got the pumpkin risotto and they gratuitously added the venison sausage for me.

Visiting from the US, I spent like 4 hours here on a gorgeous afternoon with my friends. We had a BLAST. The biergarten is gorgeous, and when we were tipsy we rented row boats and had a blast. Highly recommend spending an afternoon here. We didn't eat here, but we should have haha.

Nice to get a beer or two at the bar

We went with my girlfriend for her birthday. It is the ideal place to go, have a beer, chat and tell her that you want to share life with her. That you want to go work remotely, have a dog, go to the beach, feed him and have a life together Happy 30th Gordiña, I love you. A great 2025 awaits us.

The service is below standard. The waiters seem to not care about hospitality of the guests. They are slow, uninterested and seem to dislike their jobs. We waited 45 minutes for a soup and entrecote and after asking many times how long t would still take, they couldn’t even give us an answer. A great place with a good menu and tasty food but the service is to stay away from.

Nice place but after 45 minutes of waiting for a soup, we left. The staff is highly untrained and not able to deal with the situation. Instead of saying sorry, they came with excuses about being understaffed and having new people in the kitchen. Simply, it is not the guests fault. The staff is all the time on their phones and seem uninterested in delivering good service.

Great atmosphere but I can't say more. We were informed that the waiting time for coffee and cake would be more than 30 minutes. That was too long for us and we left. Btw… 50% of the tables were free at the time.

Terrible service from male staff who clearly didn’t want to be here. Waiting over an hour for food that never came (so can’t rate the food because we never got to try it). Slow and incompetent service all round. However the female staff did a decent job and are clearly carrying the team, unfortunately not enough to justify actually coming here ever again.

Most waiters, especially the male staff were extremely slow, clueless and standing around, not noticing all the tables that needed to be waited. We left after receiving the wrong drinks and an hour of waiting and still never getting our food. But kudos to the female staff that helped is out and seemed to be carrying the whole team, hope they get recognised for their hard work! It's a nice venue and locatiom but this service does not make me want to return.

Cool ambience 😊 Good Food ❤️🩷 I didn't like the service much because they took too much time to give our order and also to get the bill. Also the cup was a bit dirty. Nice place to sit near the forest.

We had to wait 10 minutes until we got a seat, not because there was nothing available, but because no one came to look after the guests. Then, after repeated requests, we had to wait another 15 minutes for the cards. After we weren't allowed to order in the following 15 minutes, again after repeated questions and being put off, we left. It should be borne in mind that if you are allowed to order something, you will pay a lot for it and the service and treatment of the guests is really terrible. Summary: We waited 40 minutes, in a nice atmosphere. The food looked pretty good from a distance, I would have liked to try it. If you have nothing to do and want to kill time, you can stop by, I would recommend something else to eat.

Here for dinner great atmosphere love the TV ( fire) love the food food did not come in a rush had time to enjoy but waited 30min for 2 beers

It's really comfortable to sit there in the shade under the trees and we could see that empty dishes were quickly put away, which was a must because of the wasps. Disadvantages when ordering: the employee was very lazy, nodded to us that he was now ready for our order, but didn't even look at us or speak... That could be better!! Update September 28, 2024 Due to the cool weather we sat inside. There were four of us, the restaurant was busy (around 5 p.m.), but there were still free tables. It took forever for someone to come to take our order and then another long time for the coffee to be brought. He was then lukewarm. Two of us had pizza and had to struggle a lot with the knives. These were in no way intended for cutting pizza or anything at all. New knives with sensible blades are urgently needed here, ideally for steak eaters, which have wavy blades. Or the pizzas have to be pre-cut in the kitchen to make it easier for the guest. This time I don't think we'll be back any time soon...

We were sent away even though there was space, only because there were too many guests and because we only wanted drinks. Service competence so average

No chance without a reservation. We then had something to drink outside the restaurant. The tables for the Oktoberfest were already set up there. Otherwise a nice place.

Perfect for after (halb)Marathon emmidiate brain restitution!

We had dinner at the restaurant (not the beer garden). Service is terrible, and food is mediocre at best. It is a pity because the place is beautifully decorated. Employees lack basic training! We had the same bad experience 2 weekends ago during brunch.

I haven't had such a bad breakfast in ages. In the attached photo you can see a "flat white" and a C.a.N.S. Breakfast platter for €18 with old salad and 2 slices of dried salami. Was also yelled at by the waiter where I asked for the bread. Never again!

You first have to wait a long time for your pizza, then in another line for drinks and then in the queue for the cash register. In short, guaranteed cold food.

We started with two guests standing, because of missing chairs at the reserved table. Atter ten minutes those came and we got to order drinks. Had to wait for 40-60 minutes to get drinks. Food came shortly after but with a few missing order we probably waited at least as long for those. One dish was still missing and only came after everyone else had eaten.

A wonderful evening. The food is really excellent, and the price is more than acceptable to really very cheap for what is on offer. The waitresses are professional, friendly, quick and just the right amount of friendly, warm and easy-going so that a stiff atmosphere is perfectly avoided. The entire restaurant, with the view of the lake and the entrance area lined with lavender, has a simply beautiful atmosphere.

Awesome breakfast, friendly waiters and the view was perfect.

Without a doubt a beautiful place, in the middle of the big city. Otherwise, unfortunately, really bad service and mostly unfriendly. The orders took forever (if someone took them). The cake in the cake counter looked three days old. So overall an experience that you will never come back to.

Very cozy, even if it is busy 👍

Great place by the lake in the middle of Tiergarten with good selection of beers and food. They have both indoor and outdoor options!

Always a good choice while walking around the park. Good atmosphere, beer and food!

Nice café, beautifully located with lots of outdoor seating. You should definitely make a reservation. As a group you can only pay together and only by card. The New York Bagle was okay, but you had to make it yourself. Already expensive.

Scenic beer garden located in the Tiergarten. I recommend the self-service area. You can order whatever you like (beer and pretzels were good and reasonably priced) and sit right along the water. Great place to spend a few hours on a nice afternoon.

Like at the Oktoberfest, people from all over the world, good food drinks friendly

Really best self service and outside seating is good for drinks. Quality vs pricing is good.Taste was also good either.

One of the best beer gardens in Berlin!

Enjoyed the view and the cozy setting with the real fire places.

We were in the beer garden, there is always room even on busy days. The atmosphere is very nice and the proximity to various sights is certainly a plus for guests. The only negative points are that there are no activities for children, not even a sandpit, and the extremely dusty paths. The homemade soda is also really bad.

Bevor wir im Restaurant Platz genommen haben, gab es den Aperitif im wunderbaren Biergarten. Aber im Restaurant wurden meine Erwartungen durch die Einrichtung, das freundliche und zugewandte Personal und das leckere Essen übertroffen. Vorgemerkt zum nächsten Frühstück. Das muss ich probieren.

A nice quiet environment. You can take your drink and sit however you want and enjoy the atmosphere.

Nice sunny day. The terrace was bursting at the seams and we were almost sitting on each other's laps. The food was very good. However, the service was completely overloaded and very short and unfriendly. It's a shame that a wonderful experience is so marred by this. PS: The toilets only seem to be accessible via a long flight of stairs.

Disappointing Experience at Cafe am neuen See I would like to share my experience during our recent visit to your restaurant. We were dining with a hungry child, which made the wait particularly challenging. After being seated, we waited for 40 minutes without anyone taking our order. During this time, we approached four different staff members, but unfortunately, they did not assist us and seemed to dismiss our presence. The restaurant was not even half full, which made the lack of attention even more surprising. When we finally managed to place our order, a waiter approached us with a disgruntled expression, stating, "This isn't really my table, but I suppose I can take your order." Following that, we waited another 40 minutes for our food. I absolutely cannot recommend your restaurant, despite the beautiful park nearby. Best regards

The food and the place are actually quite good. Unfortunately, you have to spend an immense amount of time and watch as the manager pressures his team to do things faster under poor working conditions (e.g. only one card reader for the entire restaurant on a busy Sunday!). Unfortunately not again

Of the two dishes ordered at the same time, one arrived half an hour after the other. They're both pizzas. It takes approximately 20-25 minutes for the beer to arrive. Extremely slow service.

This is a real oasis in the city. Located in the middle of the "green area", between the Zoo train station and the Victory Column, this is the place to go for a little break after a walk through the zoo. You can sit beautifully by the water, in the shade under old trees, and fortify yourself with a cool soda and, if necessary, a pizza. The audience is pleasant, the ambience invites you to linger. You just feel good and want to come back.

Beautifully located on the Neuen See In the zoo, with a beer garden, restaurant and event rooms. A bit expensive! Beer garden: Flammkuchen €12.80 Pretzel €2.90

Nice and characteristic place visited in good weather at the end of September. As in traditional Biergartens, food is offered at reasonable prices and a good choice of beers. The only thing I found out of place is the "almost" obligatory tip for an essentially self-service service

Lukewarm, unloving, unambitious… Unfortunately, that was my experience today with Shakshuka in the café at the new lake. Place lukewarm pepper vegetables in a cold, cast iron pan with lukewarm fried eggs placed on top (not baked in the vegetables) and a sprig of coriander for decoration. Too bad! It can be so incredibly delicious! But I should be grateful!! The situation is still unique in Berlin and my husband got the completely wrong dish. Complaints on site are not possible because we didn't see the service again for 45 minutes.

Nice atmosphere but unfortunately understaffed. We waited half an hour before anyone took the order and another half hour for the drinks and food to arrive. Unsightly for the overwhelmed staff and the dissatisfied customers. Food was ok.

Spent a wonderful time on a beautiful summer evening. Drinks for self-collection, first come first served.

Sat and chatted as the sun went down. A really rustic kind of experience in the middle of a city

Beautiful cafe with a great location. Breakfast was great, the highlight was the home-baked bread, which you could help yourself to (even without a buffet). The only drawback: The pancakes look great, but they are a baked, crumbly sponge cake that doesn't taste like a pancake!

Very dissatisfied. Dinner with a friend. The table service was very questionable. I asked different waiters for an ashtray a hundred times and it was only after two hours when I was loud that one was brought to me. The waiter also made fun of me. Our dinner was served without cutlery, and we only got this after asking several times. The same went for the napkins. It's a real shame because the place is very beautiful. The prices are high.

Even though we came to the place with a reservation, they wanted to take us to a dark table at the back. I said that there were many empty tables outside and that we wanted to move to one of the empty tables close to the lake, but despite this, the waiter said that he could not take us to those tables. When I asked what the reason was, he could not give any explanation and said that he would go and ask his manager. Afterwards, I went and met with the manager of the venue, but he said in an extremely rude manner that we could not move to the table we wanted, but they could only take the table at the back. Thereupon, we could not get to the table we wanted and we sat at our table. This time a different waiter came and said we had to leave and go and get the menu from the door. I told him that the waiter who was looking after us went to bring the menu, but I was again met with an extremely rude attitude. The waiter then asked what we would like to drink. I said we would not drink anything because we came to eat pizza. This time he turned around and walked away angrily, without saying anything. Don't give your money to a business that acts so rude and racist. They only want their own citizens to come, the manager of the place did not help us at all and they do not even care about customer satisfaction.

Nice beer garden in the heart of the city

An absolute must in berlin .Just spent a few hours eating / drinking here beautiful setting great atmosphere ,Philip our host was incredible in both service and personality Looking forward to our return

There are days when you go out to eat and somehow nothing works out! I think we were just extremely unlucky that day in the café at Neuen See The service was actually really friendly and the order was taken very quickly But what use is a friendly waitress if, for example, she brings the sparkling and still mineral water to the table warm and the white wine isn't really chilled, which is why you need ice cubes to make all the drinks more or less edible The main courses, such as spaghetti carbonara, were more than al dente! The prawns, which were normally served with risotto, were in this case ordered with sweet potato fries. According to the kitchen, this meant that the prawns were so dry that they could hardly be eaten Sometimes it's just more ingenious to come to the table and say sorry, it's all blurry. But please don't make up some story to give a guest the feeling that just because they ordered wrong, the food wasn't served to the quality you would expect. Of course the waiter didn't hide the whole disaster, and he tried in a really friendly way to put things right. but actually you don't feel like you have a free dessert when all you really want to do is leave and leave the whole thing behind you.

Really bad service if you sit within the restaraunt. 1 order didn’t even come. Waited 30 minutes just for drinks. Quality vs pricing is very bad. Taste was not good either. But self service and outside seating is good.

The worst service in Berlin! We wanted to spend our Sunday with 2 of my friends and have a brunch here but unfortunately it turned into hell. Super grumpy stuff, everything came so late, none of our orders came properly. I ordered breakfast plate, waitress literally threw it into my face and did not bring any fork and knife beforehand, I have to wait long time for fork and knife as well. They totally forgot my friends cappucino, the cakes were looking and tasted horrible and breakfast plate I ordered for 15 euros came very little portion without bread. I asked for bread and they never brought it. I asked ginger and mint tea and it came without mint, they added later. The staff has no idea how to do proper service. Literally nowhere in Berlin I saw this treatment.

Great atmosphere but the food was not to my taste😞

Fantastic ambience outdoors and indoors. But: The staff was partly overwhelmed and flippant in their dialogue with the guests. Seems unprofessional. Significant waiting times for drinks and food. Pasta overcooked. Prices are steep.

Great ambience and good food. But the service requires a serious uplift - extremely slow, and many errors. I'm basing my opinion on several visits (6+). Additionally, always check your bill at this place. There are many errors. On two occasions I spotted additional charges that - although they gladly removed - should never have occurred.

Delicious breakfast when it comes. Not able to serve a breakfast egg within 2 hours (!). Otherwise bourgeois high 10. Better drive to Mitte!

Dusty and expensive in the beer garden. Which is very big. We didn't use the café with service. Location by the lake is nice.

Excellent service! After incorrectly assuming that we accidentally got a burger with meat and then it turned out that it was vegan, we got a new burger anyway. Just super accommodating, even though it was our mistake. Many thanks to the super nice service staff! <3

Affordable, plentiful and good food, quite a few people but always possible to find space. Ultra nice setting! A little moment to take without hesitation

Rude waiter, below average food

An incredible experience for Berlin!

We were here with a larger group. My burger with fries and truffle mayo was delicious. Unfortunately, drinks and food were not sent from the kitchen in between. The toilets were super nice.

We stayed at the So/ Berlin Das Stue around the corner with our family and ended up returning to this cafe several times. Such a beautiful place, with a park like setting. The staff was kind and courteous. The menu offered a good selection, and all of our food was really good. My husband is still talking about how good the chicken was. A quick shout out to Phillip, our server on our 1st visit, he played a large role in our return to eat again. I would definitely recommend. It's a great place for a meal or to grab a drink to relax and unwind.

Discovery of the month of August! I went there alone to read a book in the shade, or with several people to have a drink, and I was never disappointed. Very pleasant, the setting is welcoming and the glasses are generous!

While the place is very beautiful, the same cannot be said about the food and service. Everyone has a bad day, but here the pompous attitude seems to turn into unfriendly service every day. The eggs benedikt were cooked through, the toast was as hard as a rock, the side salad was a sad, wasted salad mix from the supermarket bag. The cappuccino was so frothy that a machine in the hospital could do it better. The staff are defensive when spoken to, they talk to you in the imperative mood and are in no way helpful when you ask about paying the bill at the checkout (I've done that in better days!). After yesterday's experience, never again.

Food wasn’t great, my burger was like cardboard, beer arrived warm and took ages to arrive. Our starters and main courses were dumped on our table at the same time. Very unfriendly and unhelpful, pretentious young waiters created a very uncomfortable atmosphere. Dining with colleagues and friends should be relaxing and easy. This was hard work I’m sorry to say.