Burger King Ulm in Ulm

Much too bright and cold white LED lighting in the parking lot and indoors

Service was super nice, but unfortunately the large fries were missing, hence the rating. €4 isn't nothing, that's cheeky.

I recently ate in this branch and discovered that the hygiene regulations were apparently not being adhered to. Shortly after consuming it, I experienced symptoms of food poisoning, which indicates improper storage or preparation of the food. I cannot therefore recommend this branch and advise other guests to be careful.

I ordered food over 2 hours ago, but the food came very late. Apparently I was called, but they can avoid lying because you can trace calls on your cell phone. The food was simply left in front of the door and sat there for I don't know how long. Because they just didn't feel like calling me, I can now eat cold burgers. I should give 0 stars just for the blatant lie they called me. 1 star is already too much.

The food is BK standard, so nothing special. But there are no guests in the restaurant at 3:30 in the afternoon, and it's almost more comfortable to sit outside at -2 degrees! The air conditioning is still running in summer mode, the ice-cold air flows directly onto the tables! Room temperature anything but inviting, unbearable without a jacket.

Worst and slowest and unfriendly BK in the world

Vallah the burger didn't taste good

Am I in the ice rink? It feels like it's 1 degree there.

Most expensive burger ever! Parking rip-off! We were there because it is near the train station and we had to drop off Freuen there. So we parked there too, even with a parking disc. Afterwards we received a letter saying that we had parked for 1:31 hours instead of the permitted 1:30 hours and they wanted €30 for that! It's an absolute disgrace to rip off your paying customers like that, especially since I doubt that it was actually 1 minute too long. That's very unbelievable just over the maximum parking time. Really sad, but I hope that the review will prevent at least one or two people from making the same mistake as us and choosing a different snack bar instead. Food was okay, but not particularly good either. Especially not for the price! We are really very angry!

Attention: when eating there, pay close attention to how long you park, otherwise it will quickly get expensive! We ate there with friends and chatted. We then received a €30 parking ticket for exceeding the parking period. I understand that this is a customer parking lot. But to rip off paying customers like that is a disgrace!

very clean and tidy, all recommendations

That was nothing at all, some things were missing, cold, etc. Sauces were no longer there... It's a shame, I definitely know better

The food is usual, it was very cold in the restaurant, so you had to eat in a jacket. Garbage everywhere, dirty toilets, grumpy staff.

It echoes badly and the usual Burger King beeping is just annoying. It was very cold when we visited in winter. Apparently they rely more on the drive-through customers than on those in the restaurant.

Dirty shop for weeks they haven't even had any money for the heating ridiculously best 0 stars

Easy parking enough space, fast menu preparation. Kiosk is easy to use as well

Typical BK branch. Too often there are no reusable beverage cups. 2 stars deduction for service.

No heating inside. No warm water for washing hands in the men's toilet. This is the second time that we have mixed up the drinks on two different orders. The Long Chicken sauce tasted very sour. Only Cola/Fanta and water have been available as drinks for 3 weeks. That wasn't the case 2-3 years ago. The old boss had a much better handle on the shop.

Since we were passing through on vacation and were so hungry, we had to get something in our stomachs at 10:30 p.m. The closest place was this Burger King. The store was pretty empty so hopes were high that it wouldn't take long. Placed order (a burger, fries) and then waited 10 minutes (OK if the burger is freshly made). Apart from the good mood of the staff (everyone can understand what they want), the burger was as cold as hell. Unfortunately, I was already back in the car and drove off, otherwise I would have gone back in. The competitors' food doesn't cool down like this within 2 minutes!!!!

It's -8 outside as well as inside. Man can't eat loud cold. The water in the BATH is also -10... What the fuck is that?

There is hardly any heating in the winter and it is cold inside. The employees wear jackets and sometimes a scarf. This means the food gets cold just as quickly.

In winter it is completely cold in the branch and it has nothing to do with fast food - it takes 15 minutes to eat

No, but what a bad organization! On a children's takeaway menu capable of forgetting dessert and fries. A real scandal, of course we realize it once on the highway... Our large portion of fries ordered in addition was the size of a small one.

The worst Burger King, the cashier tried to rob me of my free t-shirt from the Ruffy Burger, the burger was disgusting and didn't even have the right ingredients on it and he was rude too. Shortly afterwards I had food poisoning. The cashier was tall, black skin, short hair and extremely arrogant, I hope he gets fired.

With what's going on there, it's no wonder what you get served is simply disgusting

Ordered at the drive-in counter. It probably wasn't that important to the employee because unfortunately we only ordered two large drinks. It was very quiet in the restaurant and the MA was probably constantly making jokes and couldn't help but laugh stupidly. After waiting almost 5 minutes, we drove away from the counter without a drink.

Not a particularly good Burger King

Unfortunately very slow compared to other BKs

It's clean, which isn't the case everywhere. Thanks to the terminals, it's quick and easy.

We were at an exhibition and got hungry. It tasted good, but poorly heated, too cold. When we looked up, we found that all the fans were covered with adhesive tape. It still tasted good

The food was good but could have been a little warmer. The staff could be friendlier. We received a pretty rude comment... A few months later: I order plant based and get a burger with meat. That doesn't work at all!

Freezing cold inside. No heating on. Very uncomfortable when sitting. The food was cold. The nuggets were cold and hard. Not edible. Never this branch again. The staff shows no willingness to work. They stand around and just chat. This branch should be closed.

The patty from the Whopper fell apart. When I opened the burger there were several pieces as if they had been patched together from old castles. Perhaps the company should consider kicking out such franchisees, which will damage the reputation of the brand. Thank you for the stomach ache

Very cold. The heating wasn't turned on and the food was cold

Never forget everything dry + drink again, even the chiros prefer to order dry from the one in Neu-Ulm! If you get food poisoning you will be hit by the health department! Sadly, we hoped for more.

Food was cold and was warmed up again and this happens at lunchtime and the Burger King is hardly busy. Staff prefer to chat among themselves without greeting or saying goodbye to guests.

We didn't even get in. The parking lot appears to be designed for 5 cars. No possibility to park, the drive in is very narrow and as is often the case when you drive through a drive in, half of the order is missing! The annoying running in because something is missing and, as mentioned, no parking option. This Burger King is terrible.

Our order was not complete! We ordered lattice potatoes and saw them put some in the package. We wanted to check that everything was there before we left. Before we could check we were told that everything was inside and that we should go out. The service was unfriendly and the food was dry!

It's too cold inside, why don't you have the air conditioning on?

Unfortunately, this time my favorite burgers had cooled down quite a bit and therefore fit in well with the cold lobby.

After a trip there. Ordered a large menu. The citizen and fries were children's portion

It's a well-run Burger King, there's nothing more to say.

Order food from the machine. It's great. And clean. Unfortunately not enough parking spaces. It would be great if there were more. Otherwise great.

Very quick, yet delicious, great!

A Burger King where you get what you order and it's done quickly without a long wait.

Just a burger king, nothing bad

There is no worse Citizen King I have ever seen, everything old and not freshly prepared. You pay to eat cardboard.

Fast food restaurant 08/15. It can't be that 4 customers wait 20 minutes for food 🍴. Then don't call it a fast food restaurant, but rather "Waiting King".

A bit difficult and hidden to reach, but everything was clean and the staff was friendly. There was nothing to complain about.

I ordered 2 sandwiches, not eating sauces and specifically not wanting mayonnaise and ketchup. Both sandwiches arrived at my house full of sauces. And it's not the first time. I strongly advise against it, inattentive service, frozen chips and poor quality

That's really a disgrace. You pay enough money for the food and get dry burgers and half a children's menu. I have no idea what kind of people work there, but they probably don't even know their own menus by heart. You have to constantly check that everything is there. You don't want such dry rolls!!! That was the last time I will order anything there.

It was good, the food was fresh with a short wait, friendly staff, the place was clean and nice.

Incredibly unfriendly. Ordered Freestyle Cola at the terminal (mix with cherry, lemon, etc...) Normal Coke was served. When asked, they said: There is no freestyle here, we don't know... We asked to show it to them at the terminal if the employees didn't know what they were offering. This was not complied with. We think this branch is doing so well solely because of its location. That's why there is probably no need for management to change anything about the quality of the service. By the way, the ice cream machine seems to have been broken since 2008... Employees stand around bored and then have the nerve to use a rude tone to the few customers who come at this time. Unfortunately it has probably become normal in the industry.

Welcome to Germany's worst BurgerKing with the rudest staff. If you complain that the food is cold, it goes into the microwave and is then grilled by the staff. If this continues with Burger King, they will abolish themselves. Incomprehensible

Kind, involved, English-speaking staff, who selflessly helped us with a personal problem

At the moment the most beautiful BK in Ulm and the surrounding area. Pleasant wait, the food is always hot and the restaurant is bright and clean with plenty of seating.

Every now and then an alternative to satisfy hunger

I once preferred Burger King to Mc'Donalds. But now Mc'Donalds has simply left you behind in many things. When I go to a fast food restaurant I am primarily interested in fast food. And here Mc'Donalds is clearly ahead. I order at home, pay straight away via PayPal and pick up my food. I don't have to wait in line at the restaurant for long anymore, I sit down, order what I want and it is brought to my table. Too bad Burger King. If that's how it works for you, that would be really great and up to date.

Should come down today and pick up my food from the front door. This was loudly shouted at me by the driver. It's a real shame that he was able to forget his tip. Unfortunately I forgot to tell him😪. But not recommended in any way. Don't spend your money at BK.

Always very empty, so you never have to wait long for your food. Prices are really super low. Food tastes very good 9/10 of the time.

The visit was at the drive counter on May 29, 2021 at around 12:20 p.m. The employee didn't seem to be in the mood and only managed a quiet hello, so when I said a quiet hello, I got an even quieter "yes". I then waited another 10 seconds to see if anything would come, but nothing came, so I ordered and asked if the King Mustard had one or two meats. Then there was just an unfriendly “wait”. I should have said that I didn't want anything more and was going somewhere else. When I paid it went on like this, unfriendly and when I got the food the employee didn't say anything and he closed the window. The employees there have always been strange and uncomfortable, but that was the end of it. I also got a messy burger vomit for €7.50, which was packed with the bottom up. There is a KFC and Mc Donnalds nearby, I can only recommend everyone to stop going there! update: after the first bite things got even better, I bit on a huge piece of tomato, which caused the whole burger to fall apart. I can only recommend that everyone complain directly to Burger Kind https://www.burgerking.de/subpages/kontakt/feedback

Everything was good, tasted as it should, fries nice and crispy. Gladly again

Worst Burger King I've ever been to, the staff was really bad, the one at the checkout lied to me even though I spoke very politely. He then looked at me angrily the whole time and went into the kitchen to take my order even though he was I was responsible for the checkout, I had ordered a chillie cheese fries. and it wasn't even half full and my "large fries" was just a small one and the cart was of course unsalted, the burgers were cold and just sat there for a long time I ate the order with fear because the man looked at me so badly as if he had spit in my food. I don't recommend this Burger King to anyone and will never go there again

Thiego made fun of us, we just wanted a chicken menu... not cool

It was my first time here and I was immediately disappointed. A burger with extras worth €9.99 was missing and unfortunately I only noticed it when I got home. Unfortunately I wasn't prepared for such bad service otherwise I would have checked the order. Update: A year later, I'm still pissed every time I drive past this Burger King. I didn't receive any compensation other than an automated email. Yes, I hold a grudge and will continue to avoid Burger King.

My bag was stolen from Burger King with €1100 in it. Watch out people.

All the staff smoking out the back. I turned around & drove away instantly. Disgusting!!!

I don't come here often. My impression was quite good. Clean tables, fast service (as it should be). The burgers are really okay, I especially want to praise the chicken burgers.

Very good burger, and at a good price Excellent service

Hello, I ordered Burger King last night at 00:38. This has not arrived. A delivery person just rang the bell the next morning at 9:30 a.m. (the next day) and left ice-cold food in front of the door. I assume this was forgotten to deliver yesterday. This is the greatest insolence I have ever experienced

Changes to coupons not possible. What's with the cheese? It goes everywhere without any problems

Overall, you just have to say: It's rubbish, it's your own fault if you go there. And at the same time, every now and then it just has to be dirt. Food: BK used to be an authority on fries, they were just awesome. It's now a real game of chance. Sometimes well fried and seasoned, sometimes stale and weak, apart from the countless black spots... Sometimes the ingredients don't seem like they meet health regulations. Service: OK so far, but you sometimes have to wait forever if you don't complete the order completely at the self-service terminal. There is still a minus star for the delivery fee in the ordering service. Ambiance: BK just... neither beautiful nor ugly, I would call it functional.

Horrible, actually deserves 0 stars! Although the “restaurant” (more like a flophouse) was almost empty, most of the seats were dirty. In principle, we do not take part in any campaigns such as the Gouda lover. In addition, very unfriendly and incompetent staff, when asked to order a chilli cheese burger without jalapeños, the only answer was: "no, that's not possible, you can do it at McDonalds" 😂 yes, all right, thank you

Once again for a long time at Burger King in the evening at 10:30 p.m. I picked up 2 cheeseburgers and 2 hamburgers at the drive in. As usual, they were almost as good as cold, so they had to be thrown away. Thank you Germany

Wow, congratulations... 15 minutes in the queue at MC Drive and then the message coupon number doesn't exist... the code works further in Erbach!!! Thank you very much

It was just at the drive-in, everything worked fine, you just have to plan for a short waiting time, but everything else was fine.

Not bad. Personally, BK is better than McD.

Why is there someone in a leather jacket and street jeans working at the deep fryer? March 15, 2024 Quality varies quite a bit. If the boss is there, it's of course good, but it's not uncommon for cold and older burgers to be served. If you complain, you have to wait a minute to get the same burger again and only colder.

The last few times I was here they always said there was no ice cream. The reason was as follows: “Sorry, the ice cream machine is broken.” Now I'm wondering why it never gets repaired or whether people just don't feel like cleaning the ice cream maker? Very often the journey here was free, which is a real shame.

Everything except the food is good: very clean, not overcrowded, quick service.

Unfortunately, very long waiting times even for simple standard products (Whoppers and Wings, each as a single order). Unfortunately the quality was poor, the bacon on the Whopper wasn't cooked through. In addition, the delivery drivers were in the kitchen area and one of them wiped his nose several times and packed the burgers with the same hand (see photo), unfortunately you see that when you wait. I'm actually a Whopper fan, but after the visit I'll take a break.

When we ordered in the drive-thru, the person who took our order could hardly speak German and therefore barely understood us. We were then allowed to drive to the next counter, paid and then had to wait about 20 minutes for our order, which was incomplete, and then mentioned it. The person behind the window then started discussing things in bad German. After a discussion and some more waiting, we received the rest. Conclusion: the food is ok and the service is, to put it politely, terrible.

1. The food is cold 2. My cola is warm 3. I waited a very long time for my order.... 🤬

A Burger King employee just came out of the customer toilet in front of me and then left the toilet without washing her hands 😷 I didn't place my order Sun March 3rd 7:20 p.m

The staff was nice and understood you immediately. Food would be freshly prepared.

Was thrown out 20 minutes before loading ended!!!! CHEEKY. No food has been eaten yet and there is no feast in the freezing temperatures outside. never again!

We were just there and wanted to redeem voucher 198 (20 nuggets). The lady said they didn't have it. Huh??? We then showed her the QR code and asked are there no more nuggets or what? And she just means the voucher doesn't exist. But how does that work? Don't we have the code? Finally she said her boss had decided that they simply didn't have the voucher. How does that work please? Can everyone decide which vouchers are available in which branch and which are not?? We actually wanted to order more, but in the end we were so annoyed that we didn't order anything. We've had a very bad experience with this BK before and now again.

It tastes different somehow. Something is missing. Whopper used to be juicier.

We quickly placed our order. The food is okay.

Nicely decorated and very clean. And tastes great. Burger King every now and then 😋.

A completely normal Burger King. Nothing special but nothing negative either. It's still a good opportunity to eat something quickly. But yesterday was cheap! 22€ for two menus!

Essen schmeckt mittelmäßig, also Fast Food standart. Drei männliche Mitarbeiter arbeiten in Privatkleidung (Winterjacke o.ä), keine hygiene. Andere Mitarbeiter waren unfreundlich. Normalste Burgerkingerfahrung 👍🏻

FLEISCH SCHWARZ ANGEBRATEN UND DIE POMMES SIND WIE IMMER HART WIE STEINE

Habe heute über Lieferando bestellt, essen kam schnell an und war auch noch warm, allerdings habe ich ein stilles wasser dazu bestellt und habe stattdessen Wasser mit Sprudel bekommen. Dies ist jetzt leider schon zum zweiten Mal passiert! Sehr ärgerlich und nicht in Ordnung! Aus gesundheitlichen gründen, kann ich kein Sprudel trinken! Sehr ärgerlich! Ihr solltet besser darauf achten und nicht irgendwas liefern!!!

Absolut "No Go" Kalte Bürger Raum kalt- Nie wieder !!! Wer hier sein Geld ausgibt ist >SELBER SCHULD< Lokal unfreundlich und auch noch "Schreihälse" aus der angeblichen Küche Brrr🥶💨❄️🏔️☃️👎👎👎👎👎Das Essen war eine Katastrophe ‼️👺

Schade das man nicht zu Payback informiert bzw. gefragt wird! Im Nachhinein sind die Punkte nicht nachbuchbar

War mit dem Essen zufrieden, Services war freundlich,die Einrichtung ist etwas lieblos.

Еда ужасная честно сказать читал отзывы думал не правда но картошка холодная и не саленая выбар соусов проктически нет (((

Der große Kaffee war leider ziemlich klein.

Ganz in Ordnung. Saubere Toiletten