Burger King Kirchheim unter Teck in Kirchheim unter Teck

It's okay, unfortunately, card payments haven't been possible at the drive-thru for months. Edit: Card payments are possible again. But they always forget something, sometimes the fries, sometimes the sauce.

And where's half of my order? You didn't pack it... The person currently working should be replaced by someone who's out of their mind.

It's really expensive these days and, like at McDonald's, there's ALWAYS something missing from your order...

This branch now has the new self-service checkouts but the whole atmosphere and the seats etc. are so old and shabby, which makes it simply nice to eat there. There is also a branch in Filderstadt that is so much nicer and more modern, you should take a leaf out of their book and the air conditioning doesn't work!

Clean place, friendly staff. Order picked up quickly. Good. Highly recommended

We've gotten something from here several times and were always satisfied, but the BK seems run-down now. One vending machine has been out of service for months! And today was the icing on the cake. The takeout order was incomplete! It can't be that difficult to pack 2 fries in the bag when the screen says 2 fries? The burgers were also made with a lot of love 🙄 They looked like they'd been thrown on the floor. It might be trivial to some, but I paid for something and didn't get it! We'll avoid this BK in the future, and I'd rather drive further than go there again. Update 09/08/2025: I actually didn't want to go there again. But we were in the area and thought, come on, order in, they can't forget anything. But it felt like 50°C in the restaurant, and there was no air conditioning! The outdoor area was a construction site! The play tower had been removed, a hole in the ground, some tape around it, and hardly any tables. The drink dispenser was still broken! I get the impression that the Burger King is still being completely demolished, with no investment at all! Unbelievable

Was there for lunch today, and the Long Texas BBQ was nice and warm and fresh. However, it was unbearably hot inside the restaurant, much warmer than outside. Air conditioning/ventilation = ??? The poor employees behind the counter have to work in this heat too...

Slow, cold food, unfriendly staff, seats not clean, never again and long waits, I can spend my money somewhere else, never again Burger King!!!!!!!!!

Burger King is always a nice change of pace. The food is delicious. I'm happy to come back.

Burger King's competence department is definitely not working here. On one burger, we swapped the meat patty for a plant-based one. Instead, we got the plant-based version instead of the meat patty. A little extra thought would probably help. When we wanted to return the reusable cups, they asked for the receipt, because apparently it was absolutely necessary. The employee didn't understand that we had the receipt as an e-receipt on our phones and accused us of just taking a photo, which wasn't allowed. But it worked after all—I haven't experienced that at any other Burger King. It's astonishing, in any case, that even at Burger King, they can fall short of expectations. :)

Lukewarm fries Soggy burger Not worth the money!

As for the food, you get what you'd expect as a hungry fast-food junkie. The only problem is that the burgers are often just cold, the cheese looks like it's fresh out of the package, and the classics are often the wrong thing, or you don't even get what you ordered. That has more to do with the service, and it's not good, to say the least. You only have to look at some people's faces and you know you're truly unwelcome and annoying. I'll leave it at that. Okay, a little tip: Sometimes friendliness and a smile don't hurt at all. Otherwise, the place is quite spacious, but is starting to show its age. The drive can be quite exhausting to understand at times, and we're back to the topic of the inner balance of some employees. But as it is, it's nice that there's a BK in Kirchheim. Perhaps the employees' mood depends on the time of day. I haven't tested that yet.

Fries were poorly cooked. A bit dirty inside.

The service was a disaster. Three people behind the counter refused to use the cash register, so you had to order at the screens. One large fries were the same size as one medium. When they asked them about it, they were rude and insulting. The burger bun was cold. A terrible attitude in a company where customer contact is unavoidable.

Unfortunately, I ordered through the drive-thru and didn't look in the bag right away. The junior bag contained old toys and not the dragons that had just been handed out, so my grandson was bound to cry. And then they ask if it's a boy or a girl. Would a boy be happy with an old pink Peppa Pig?

Thank you for the food poisoning

Absolutely disgusting shop! I was there twice and was so unfriendly and then they made mistakes and blamed it on you! I'm never going there again and I don't recommend it!

Burger King is sometimes unfriendly, sometimes it depends on which employee you get...

Half an hour waiting time for 3 cheeseburgers and 1 mozzarella burger menu and still mayo forgotten like 80% of my visits

The service is abysmal, and the branch manager is overwhelmed when I have complaints. That was my last visit to Kirchheim.

Overall, it seems dingy. All the storage compartments were full of used tablets. There were a lot of napkin scraps lying around on the floor. The staff barely spoke proper German. But the food was quite okay by BK standards.

Unfortunately, drinks are not carbonated and warm at the self-service and after complaining, the drinks were filled at the drive-in counter and it was ok

What's there to say? People love coming here; the food and service are top-notch. I love BK and don't like MD. That says a lot. See you soon.

Good quality burger king, nothing special.

Just because we deliberately interrupted the women while they were gossiping, we only got half the amount of ice cream

I didn't know the voucher number. I had my cell phone at home. I had to drive 4km home for two bucks. They enter the number hundreds of times. CUSTOMER UNFRIENDLY.

VERY BAD! I had to wait quite a long time for my order, which included a large drink but didn't arrive. After repeatedly speaking to various employees who ignored me, I went over to the gas station and bought myself a drink. I didn't get a refund for the drink I didn't receive because they said I would get it later. By that point, though, I had already finished eating. VERY BAD AND NEVER EXPERIENCED ANYTHING LIKE THIS!

The outside area was pretty rundown (construction site tape), but the inside was spartan but practical. Two vending machines were broken :( The children's play area was dismantled or broken. At least the staff were very friendly, and the service was good.

The coffee machine doesn't work. There's no ice cream, which is great in the summer. No milkshake either because there's no ice cream. The machine is broken.

The food was delicious and it was very clean. I was pleased.

At the last store, if you order a 0.5 liter drink, you get a 0.4 liter cup with the reply, "You didn't order 0.5 liter." But you still have to pay 0.5 liter.

The burgers don't live up to the advertisement in any way. They're simply slapped together and some of them are lukewarm.☹️

Biggest rip-off!!! Tastes absolutely disgusting and everything is broken, from the card reader to the furniture.

The ice cream machine is always “broken”

Unfortunately, EC payment at the drive in has not been possible for at least 6 months

Card payments often don't work. Stone Age shop. Today neither card payment nor connection to the app worked.

Update 4/21/25: I just got the chilli chees burger.... If that's not crap for €4.49, I don't know what is (see picture). You wait forever, the drink machine is broken. If a customer just wanted water, she was told no, there's no such thing. So since I've known the store, it's currently at its lowest point. Not to mention old cheeseburgers that I've had a few times now. Something is often forgotten during the drive. The store is closed with the owner/current management team.

Average burger chain. Staff was nice and helpful

Satisfied, what more could you want

It was good, you don't know any other way

I haven't had any problems with vegan food so far. However, as with every Burger King and McDonald's, you should always check whether everything you ordered has been prepared. The tables here are often dirty.

Went there for dinner, got a pb double cheeseburger, pb 20 nuggets, pb cheesybbq-lover with chili-cheese fries and a chocolate milkshake. First problem was the app that didn't feature online ordering. We went to order in the drive through, there they had a pretty old looking paper on which it said: no card payment. Online it says that it is possible to pay with card. Waiting time wasnt long, food was typical for bk. Also got an vanilla milkshake instead of a chocolate one :) Not going there again and also for all of the introverted people: u have to talk to them. No order terminals inside. Edit: just noticed my pb double cheeseburger is a normalsized ob cheeseburger so yeah, cool stuff

Nicely decorated and clean. Staff underground, poor to no knowledge of German. Burgers were cold and the fries were completely over salted.

I went to Burger King today and I really love it! The food was fresh, hot and delicious – the fries were crispy and the burgers were cooked perfectly. The service was also friendly and quick. In addition, the restaurant was clean and cozy, a pleasant atmosphere for eating.

It's a nice place to grab something to eat on the go. Unfortunately, the accompaniments to the coffee, such as muffins etc., are quite expensive and the selection is limited. Reusable dishes like those in bakeries would be better. But otherwise very nice staff and nice atmosphere.

It was ok, nothing more, nothing less. Since I was passing through, I probably won't come here again anyway.

An outdated restaurant urgently needs to be renovated

Nice staff and freshly prepared food.

Was the only customer waiting and not served

Unfortunately it's probably the worst Burger King I've eaten at in the area. They try to give it another chance every few years, but as you can see, nothing changes here. The food is nothing more than average, a far cry from other Burger Kings and the staff never seem to want to do their job and you can feel that in the ambience of the place. And all this despite the fact that demand always seems to be declining. Compared to other competitors in the city, it's worlds apart...

They haven't had ice cream for three months, that can't be right! First they don't have any ice, then the ice machine breaks down, each time there are new excuses.

Everything is pretty inglorious there.

You have to check to see if what you ordered is in there... it's often happened that burgers or side dishes are missing Look first then go.

We had to wait a long time before we could place our order. There was no one in front of us, the people who came after us and had ordered at the terminal were brought forward. Then I complained at some point, then we were allowed to order.

Durchschnittlicher Burger King. Nettes Personal

Food was BK standards good service was forgotten again which was annoying during the dive I drove back and they said, are you sure? Why am I going back to save 20 cents of mayo? Certainly not! We then gave back the paid for and forgotten items

Burgers are usually lukewarm or cold. Drinks don't taste like what you chose.

Top. Were there on the evening of December 27th, 2024. Everything OK. Drink machines worked and nice people at the counter. Any time.

So unfriendly and so cheeky, hey, that just doesn't exist!!!! Things are always missing so never again

The last time we drove through the drive in, they simply forgot a burger and instead of a large fries and riffled potatoes we got a small fries. The second time we drove through the drive in and ordered a burger and a strawberry milkshake, we got a burger and a vanilla milkshake (I hate vanilla) this time we sat down at the terminal and waited 5 minutes at the checkout until someone cashed me in. About 30 minutes later we were finally able to pick up the food. Instead of the chicken rap and BBQ rap we ordered, we got two beef wraps and one was completely overflowing with jalapenjos, the drinks felt half frozen despite the fact that we didn't have any ice cream in them. Since I didn't eat the rap, there were cold riffled potatoes and... over-salted fries and no, I didn't want to be the next one standing at the dresen and complaining about what didn't fit, there were already two people standing there discussing it ✌️

Card payment was constantly broken, lettuce on burgers was no longer green, the fries were dry and dark yellow (I don't know when the oil was last changed). Staff very unprofessional and slow. With the drive I had to scream to be understood, probably the micro was bad or defective. This all happens with one order, so I had to get rid of it.

Burger and fries were cold and hard, not recommended. Staff okay.

It says it's open and when you drive there you're faced with closed doors. Went like this for a few

Update 2: Sattler has to come. Overall, the branch needs a make over. Service is still nice, the workforce has probably changed. Now with order terminals. Update: still nice service. BUT BOSS!!! WHAT'S UP??? A MAN ON SERVICE AT EASTER AT LUNCH TIME? Do your employees and customers a favor and hire more service staff (look at McD how they do it)... Nice service. Only one drink dispenser was a bit annoying. Preparation of the country burger was ok (sometimes it takes forever). We took everything with us, but it was still very clean compared to some other branches.

The last time I was there was about 4 months ago to eat a hot brownie with ice cream and apparently the ice cream machine in the drive-thru was broken and wanted to go in out of curiosity to ask what it was really like. Afterwards I went in personally and asked if it wasn't broken I just cleaned it, didn't want to use the ice cream machine anymore, you can understand that now I'm back to order a hot brownie with ice cream, I was disappointed again for the same reason. I think it's a real shame if you offer it, you should sell it too can

I had the pleasure of eating at Burger King today and all I can say is that it was an outstanding experience! I would particularly like to highlight Mr. Gobalekrishnan who served us during our visit. He was extremely friendly, helpful and made sure we had everything we needed. The food was fresh and tasty, as you would expect from Burger King. Mr. Gobalekrishnan made our visit special with his positive attitude and excellent service. Thank you for the great support – I'll definitely be back!

Since the place isn't that big, I find it quite chilled and familiar there

We ate in the restaurant with four people. None of the menu was as warm or freshly prepared as one would expect. However, one portion of fries was so lukewarm that we had to complain. In addition to the bad food, the employee's reaction, i.e. visible unwillingness to make improvements, topped it all off. Even an apology was certainly too much for the employee.

I really like Citizen King. I mostly buy vegan

Everything is really freshly prepared. The lettuce and tomatoes on the burger were freshly cut and crunchy. The patty and also the onion rings were freshly prepared. MCD only makes the fries. better.

Been back here for a long time and very disappointed: sticky floor, untidy and not even the cheese on the burger melted. It doesn't work at all.

Terrible. 20 minutes waiting time for a standard order. Overworked employees. Unmaintained sanitary facilities. If you can, you should give this restaurant a wide berth.

I like it better than my competitors.

I was at Burger King in Kirchheim 5 minutes ago and ordered 9 nuggets. To my surprise, there was a chili cheese ball in the package, even though I have a cheese allergy. That was very dangerous for me. In addition, the nuggets tasted old, as if they had been fried 3-4 times. The shell was extremely strong and thick, and there was hardly any meat left inside. It was just disgusting and inedible. I couldn't eat it and threw it all away. Very disappointing and not recommended.

The worn seat cushions made a shabby impression. The food was of the tried and tested Burger King quality BUT we had to ask the counter for improvements several times: we sometimes received the wrong drinks sizes, dips/sauces were missing. In the end we discovered that the squeezes were missing from the kids menu - when we asked, we were told that they were out and that we didn't get an alternative. Thanks, it's not like it's part of the menu... Run to the checkout countless times and demand repairs and interrupt your meal. At the end you get a stupid comment because the squeezes are a gift... Never ever!!!

3 of us stopped there for dinner. It wasn't too crowded, we got our food right away. The facility was clean and well maintained

The toilet smells nastier than a train station toilet. The service leaves a lot to be desired. Instead of a large chip, a small chip was packed. The unfriendly saleswoman said it was a large fry even though it was a small one. Never again Burger King. Fast food to break the habit, then it's better to go to the golden M or straight to the kebab stall.

Experiences in the restaurant: After years, I made an exception today and visited the restaurant again - unfortunately my reasons for avoiding the store at the time have been confirmed again. To the company management: Maybe it's time to think about investing? More staff would be urgently needed, I have a slightly different idea of ​​hygiene, and the store could also use a fresh coat of paint. About the process: There were only three employees on site. One employee was stuck between the kitchen and the counter, another between the drive-thru and the counter, and one person worked completely alone in the kitchen. I waited at the counter for my order for 17 minutes, which I found to be quite long. However, it is important to emphasize: the staff cannot do anything about it. They have all been very hardworking and I appreciate their efforts. My thoughts are with you and I hope that the conditions will improve soon.

The dirtiest BK I know. If it looks like this on the outside, then it also looks like this in the kitchen and warehouse. Eating takes forever. Drinks machines are constantly broken. The food inspectorate should pay a visit there.

Dirty, rude and cheeky, you can't think of that - next door at Esso there is delicious meatloaf made by very nice employees

Today I was at Burger King in Kirchheim. Unfortunately, the food didn't taste good at all and now I've spit everything out. I had a lot of stomach pain

Tische sind unsauber, von den Getränkeautomaten funktioniert nur einer. Es gibt keine Softdrinks, es gibt kein Eis. In der Kindertüte befindet sich statt Quetschie eine Tüte saure King Pommes. Möbel schon reichlich ins Alter gekommen und defekt.

“No card payment” not clearly signposted (only at the main entrance) There is hair in the food, forgotten ketchup and almost “forgotten” a drink Diarrhea after fries

Unfriendly and disrespectful staff. Just because you didn't see your order directly, the staff says to you, in an unfriendly and disrespectful tone, "You need glasses" in front of all the customers. After you talk to your supervisor about it, the criticism is not taken seriously and the supervisor just laughs at you.

Very rude staff who also have a poor command of the German language. The customer is told to put on glasses after not seeing the order directly. When you ask your superior to do so, you shout “Brother, come here for a second” and criticism is not accepted. No customer-oriented behavior.

Maybe something should be invested again With the new ordering dates, modernity has arrived.

Out of 3 menus, two large burgers would be forgotten. AND NOT THE FIRST TIME IN KIRCHHEIM. As always, the ice cream machine is also broken. Kirchheim tops it again and again...

Shame - came here as a stopover during a long trip. Unfortunately I need a wheelchair, but unfortunately there is no disabled toilet here. For someone who relies on support from handles etc., this is really a problem. At McDonald's a few days ago, this service wasn't a problem. For me, that's definitely a reason not to stop here to eat the next time I'm passing through.

I was there a lot back then, but now when I eat something there I just get a stomach ache, the fries are often soft and not really cooked at all, then the burger bread is always very light and you can often see flour on it and the boards where you can order They never work properly and collecting points is never possible, they probably just don't want to give us the points. The toilets are never really clean and it always stinks. The floor is sticky everywhere, especially at the machines. They never clean them properly. My shoes always stick there Which is totally disgusting. I don't know what they're doing in the kitchen, but even if I just order a hamburger I have to wait half an hour, which took a lot of time, even if there were a lot of people there, but it's a fast food restaurant Can't it be that it takes so long just for a burger then I ask myself why but so often I always got something wrong that can happen sometimes but it happens all the time and then I got a long chicken with nothing on it and at the checkout they say that my colleague said that he said that there should only be chicken on it, which can't be because I ordered it myself and he was already sitting at the table so you don't need a cheap excuse, you can just do it Admitting that they just want to rip me off, the employees there are never really polite and sometimes shout at me for no reason. So those were only negative points, I can't miss it at all, so only one star, I'll never go there again

Burgers seem to sit here for a very, very long time before they are sold...

Today I tried to buy a vanilla milkshake again, milkshake was once again out - then take it off the menu if you can't offer it anymore! I was in the drive in for 26 minutes, there were at least 3 cars in front of me. Disaster of the store 😞

Just fast food. You can refill your drinks yourself!

Actually a Burger King that brings you what you order and even without food poisoning (it happened twice). Toilets have been very clean so far and the service has been fine too.

What can you say? BK's are almost the same everywhere in Germany

Staff completely overwhelmed, endless waiting time

Very good restaurant which offers a very wide range of veggie burgers. Very satisfied.

Since the introduction of the "ordering machines" it's been a complete disaster!🥴 And NO, I'm not too stupid to operate such a box!😎 I just want to get something to eat QUICKLY at a fast food joint. I don't need QR codes with login in an app for coupons, registration, location request for redemption in the restaurant with disinterested staff. ☝️ Two burgers with fries, paid in cash, are enough for me! 😉

Total chaos. Long waiting time, very poor knowledge of German

Been here several times and everything was always fine. It's been surprisingly quiet for a few months and I can see why... fix your air conditioning!!!

As always, very good. Here you will receive quick and very friendly service. The Whopper promotion on Tuesday is really great. I can enjoy two delicious Whoppers for the price of one 👍