Burger King Hechingen in Hechingen

Waiting time after ordering was 15 minutes in the drive in, which is far too long. Food was cold and didn't look appetizing anymore and I don't even want to start spending money, charged 3 times etc.... It was definitely our last time eating there.

So today was definitely the last time we ate there! We had to wait over 10 minutes, the line behind us was getting longer and longer, our burgers and fries were absolutely disgusting!!! Totally soggy and not cooked through! We had to re-cook the fries in the air fryer because they were absolutely inedible and all for a whopping €42!!!! An absolute disgrace And that wasn't the first time, either you forget something or it's really inedible. Then honestly drive a few kilometers further to the MC, much cheaper and we have never been disappointed. Complaints are obviously not taken seriously.

Please get staff who have their lives under control, don't cry all the time and don't take 1 hour with 2 guests. every time something is missing from an order

Hello, totally humble. Only 15 minutes of waiting time and the burger looks like it's been thrown away. Just one man to judge and collect.

Friendly staff and in no time, you didn't have to wait long.

Don't come here for lunch! Waiting times for non-standard ones are forever. Too few staff who are not allowed to deviate from the Whopper line. Otherwise good restaurant. Has recently been renovated.

Unfortunately now completely overpriced. The burger patties are thinner than the cheese slices. As with all large fast food chains, the price-performance ratio is no longer right...

I was the only guest at 9 p.m. The ladies behind the counter were in a good mood and friendly, the food was moderately fast food, ready quickly and completely ok. Burger King. Everything was clean.

Everything is new and clean. The food was also very good.

Unfriendly employee, then waited forever. To top it off, half raw fries.

I can only say that there are no ice cream cones and the potatoes are not like in Spain.

Very nice staff and excellent service.

Was just there for a quick coffee and toilet. From what I could see it was fine.

One of the best if not the best Burger King no matter what I've eaten so far was extremely fresh and very very good extremely nice staff

Nice staff, fantastic burgers. Burger King is generally the restaurant with the best burgers among fast food restaurants. Definitely the better choice over the golden M. Toilets were clean too. There is nothing to criticize. The burgers were well topped. The restaurant is beautifully designed with lots of benches.

Coke spilled across the floor after the entrance, the food returns were overflowing and it was piling up on neighboring tables. There was a bit of a smell coming from the toilets that were to the right of the entrance. Behind the counter on the floor were fries, pickles and indefinable things. The quality of the first burger was good. The second one was cold, as was the meat, the bacon was still frozen. After speaking to an employee, you were hissed that she always looked like that, even though you had proof of both of the same burgers. After complaining the lady ran away and said she is just behind the counter. There was no money back, even after further inquiries. If I could I would give 0 stars. A shame even for BurgerKing. Sorry for those were words. Avoid!!!

It's just Burger King. Some employees are completely correct (e.g. the darker one), but some are always in a bad mood. A Turkish woman yells at us because we weren't at the drive-in window after 26 seconds

Absolutely unfriendly staff, forever long waiting times totaling 30 minutes

Very nice since the renovation But as a cash payer, it's not uncommon to be ignored and wait 10 minutes until you get paid

Worst BK in the area, ordered food at the drive-in several times and every time something is missing, I really can't say anything good about it, sorry... that's kidding people...

Burgers are served with hair. Fresh Bruger is sold as "fresh" even though it was the same. It sucks. Staff just laughs about it.

Employees are very very unsympathetic, they gossip about the guests and the food is fine

You have to check carefully what is put in the bag. Again I paid for a cheeseburger but it wasn't wrapped. Unfortunately I only noticed this when I got home. Today.

There's really not much to say just load a siff.

Waited 40 minutes for a burger and fries, the Turkish woman with the glasses curses around her and shouts loudly that she doesn't care about the waiting customers.

Unfortunately the hot browni wasn't that great anymore And the price is really high now My daughter's burger was cold and the fries were very salty

Employees are completely rude Order doesn't come as ordered. They threaten to report me & Adelina insults customers is very rude. You also hear sayings like this several times I quote “which son of a bitch orders four menus”. This is disgusting and unacceptable! I recommend you go eat somewhere else. I will never set foot in an establishment like this again in the future.

The shop has been newly renovated. Now it's five stars instead of four. Self-service counter also available, highly recommended.

Unfriendly but they should bring back King Box lo, formerly Burger King now Burger Queen

I ate there today with my children but never again, the fries weren't ready, everything was soggy, the onion ring was exactly the same and the nuggets were definitely out for an hour or so, even though I asked for them to be fresh, the waitress 032 was extremely unfriendly I just wanted to get rid of myself quickly. There's no cleaning either, so sorry, I'd rather go somewhere else

We ACTUALLY love Burger King's Onion Rings, but these were inedible. Breading was soft and mushy and of course the onions were disgusting too. Wasted money

We were there with 2 kids (4 and 5). Ordered food for €35. Cashier 032 served us. I have rarely seen a service representative who was so rude and literally didn't want to work at all. She almost ruined our stay. It's a shame about that. Nobody has to work there. This power should let it go. (The other Ms. Melten was very nice by the way)

Staff very nice. Food was also there promptly.

Service is terrible, as an employee you should already know how to behave, I normally like BK but the one in Hechingen died for me, so unprofessional.

Absolutely not recommended!!!! All the burgers were cold even though there was nothing going on, some of the customers were Nuggets burnt, greasy and cold, in my opinion, thrown back into the deep fryer but the service at the checkout was nice

It's ok but McDonald's is better, but the chicken burger is quite good

Burger King Hechingen, so unfriendly and so rude. Would suggest closing it and filing for bankruptcy.... You won't get my €1 anymore....

This Burger King is the last outside advertisement broken completely faded unkempt building And every time you eat from there you have a stomach problem for a week

Super nice manager, very hard working and friendly. Eat quickly and very hot

Das Essen war lecker und das Personal freundlich.

Food was fresh and the man working there was kind to us. He spoke very good English too. The BK food here tastes better than in America 😅

Die Pommes ist runtergefallen jedoch trotzdem den Kunden serviert wurden.

Mein Besuch im Burger King in Hechingen hinterließ gemischte Eindrücke und zeigt, dass es noch großes Verbesserungspotenzial gibt. Positiv hervorzuheben sind die guten Parkmöglichkeiten und die Option des Drive-Ins, was den Zugang zum Restaurant erleichtert. Leider war die Erfahrung durch einige Unannehmlichkeiten getrübt. Ein deutliches Verbesserungspotenzial zeigt sich im Bereich des Kundenservice. Die Mitarbeiter schienen einen Straßenslang zu verwenden, was nicht nur unprofessionell wirkte, sondern auch die Kommunikation mit den Kunden erschwerte. Ein höheres Maß an Kundenorientierung und eine angemessenere Sprache könnten die Servicequalität erheblich verbessern. Ein weiterer negativer Aspekt war die offensichtliche Unterbesetzung des Personals. Dies führte zu längeren Wartezeiten und einem spürbaren Stresslevel bei den Mitarbeitern. Eine angemessene Personalausstattung ist entscheidend, um einen reibungslosen Betrieb und eine positive Kundenerfahrung zu gewährleisten. Auf der positiven Seite stehen die guten Parkplatzmöglichkeiten und die Option des Drive-Ins, die den Zugang zum Restaurant erleichtern. Dies ist besonders vorteilhaft für Kunden, die es eilig haben oder keine Zeit für einen ausgedehnten Aufenthalt haben. Alles in allem vergebe ich wohlwollend 3/5 Sterne für den Burger King in Hechingen, wobei die Tendenz eher zu 2 Sternen geht. Die guten Parkmöglichkeiten und die Option des Drive-Ins sind Pluspunkte, aber die Verwendung von Straßensprache und die offensichtliche Unterbesetzung beeinträchtigen die Gesamterfahrung erheblich. Mit einer verbesserten Mitarbeiterqualifikation und angemessenen Arbeitsbedingungen könnte dieser Burger King Standort seine Bewertung sicherlich steigern.

Sehr gut ,freundliche bediener.

Service lässt teilweise zum wünschen übrig. Mitarbeiter steht vor einem und hat ein Kaugummi im Mund. Eigentlich ist mir sowas egal, aber so wie er sein Mund aufgerissen hat beim kauen. Naja das muss nicht sein. Ist ja keine Mandel OP 😉 Einrichtung Sitzmöglichkeiten sind schon teilweise sehr abgenutzt. Vielleicht mal paar Euro investieren und Instandsetzen.

Nen BurgerKing halt... Aber fast alles wird frisch zubereitet. Schneller Service.

Hat mir rundum alles sehr gut gefallen

Immer frisch und schnell 👍 wenn man es so sagen kann.. Freundliche Mitarbeiter direkt an b27, man ist in Richtung reutlingen schnell dort, in Richtung Balingen muß man kurz unter b27 durch fahren und schon ist man dort 👍

Top Laden, die vegan essen wollen sollen ihren Komposthaufen im Garten fressen.

Acest local are nevoie neapărat de renovare interioară și de aparatură pentru a da comandă singur. Mâncarea a fost bună dar cartofii au fost prea sărați …

Burger King halt. Die Kinder lieben es 😀

Trotz das er morgens noch zu war durften wir aufs Klo und konnten was zum trinken mitnehmen

No somos muy dados a establecimientos de comidas rápidas pero este Burger King nos ha sorprendido gratamente y nos ha salvado de no comer. Hemos encontrado la carne de las hamburguesas 🍔 muy buena con un tamaño generoso

Mann bekommt immer alles komplett, keine fehlenden Sachen. Seit Ewigkeit das display am bestellfenster am drive in kaputt, könnte man endlich reparieren. wirkt daher etwas Verlassen. Ansonsten bin ich mit alles soweit zufrieden. Und das beste, es gibt immer noch Strohhalme und plastikbecher für Eisbecher.

Essen lauwarm, Boden klebt wie wenn er mit Cola gewischt wurde, Tische dreckig und es war nicht viel los.

Klasik burger King dünyanın her yerinde hepsi aynı, bir Türk restorantının yerini hiç bir şey tutmaz, ama çocuklar hamburger fast food seviyor onlar İCİN gittim. İyi olan yani park sorunu yok, aracınızı hemen park edip yemeğinizi sipariş edebilirsiniz. Biz cumartesi gittik ama yine de yoğun değildi. Hızlı yiyip çıkmak için ideal.

Nur 1 Auto vor uns, trotzdem 15 Minuten Wartezeit. Hechingen İst der einzige Burgerking/ MC Donalds, wo man im Drive in grundsätzlich nachdem Bezahlen zur Seite fahren muss, um zu warten

Saubere Filiale und echt gute Burger. Und die Mitarbeiter sind echt höflich. Ein Besuch wert!

Alles war sehr sauber und das Personal war sehr freundlich und hilfsbereit.

Puccio, ich weiß, dass du das liest 🙂 Vielen Dank für Ihre Freundlichkeit und dafür, dass Sie uns als Kunden in Erinnerung behalten. Es war sehr angenehm und dafür sind wir zurückgekehrt und werden wiederkommen) Du bist der beste Burger-Restaurant-Mitarbeiter, den wir je in mindestens 4 Ländern getroffen haben 👌🙂

Für die schnelle Küche immer wieder gut.

Mucha espera y la comida no es rica

Mitarbeiter sind zu Inkompetent eine Bestellung aufzunehmen und schmeißen Gästen das vergessene essen/getränk vor die Nase. Auf Beleg standen eindeutig fünf Getränke und haben dann rumgeheult als man die darauf hingewiesen haben das ein Getränk fehlt.

Burger waren kalt, Cheeseburger Nuggets waren fast ungenießbar. Tische waren klebrig.

Typisches Ambiente vom Burger King, das Essen und der Service war im Vergleich zu einem anderen echt gut, schön viel Soße und einfach so wie man sich es wünscht.

Subjektiv gesehen kommt es einem vor als würde man ewig warten. Ist wohl einer der letzten Läden an denen man nicht am Terminal bestellt: daher Wartezeit bis man bestellt und erneute Wartezeit bis das Essen dann kommt. Vor allem wenn an der einen Kasse dann noch unentschlossene Leute stehen.

Komme seit Jahren hier her für was schnelles zum Essen unterwegs aber ich muss sagen das die letzten 10-15 Male immer irgend etwas fehlt oder falsch ist.

Essen ist ganz ok - für einen burger king halt. Aber dass man die Öffnungszeiten alle par Tage beliebig verändert muss nicht sein. Total die Stammkundenverarsche!