Burger King in Castrop-Rauxel

I eat there regularly, the food is very good and the staff is friendly. They pay attention to details and are nice with children. I highly recommend them.

The best Burger King ever! Friendly staff and always fresh burgers.

The best Burger King in North Rhine-Westphalia! If not in all of Germany. I've been coming here for years and I'm completely satisfied. The staff is friendly and the quality is consistently good. Thank you for your work – keep it up!

Very friendly and fast. Everything was perfect.

I always enjoy going to Burger King and am always very satisfied 👍👍👍

Best and most beautiful Burger King in North Rhine-Westphalia

Burger King and delicious burgers Best Burger King

Always fresh and delicious food Nice Burger King

Best BK ever, everything is great!!!!!

I go there regularly. The employees are always friendly and courteous, especially Ms. Gehle and Mr. Lohse. The store is very tidy.

Great place. The food is excellent and fresh. The staff are very, very friendly. I'd gladly come back again.

The food is good, the staff very nice and friendly. The shop is very clean.

Clean, tasty and friendly staff

Best Burger King in the Ruhr area

The best Burger King I have seen, and all the employees and the boss are very nice and always friendly.

I was there this morning, and I have to say the service was excellent. The front-of-house staff was very friendly. And the kitchen lady did a great job. I'd be happy to come back anytime.

miserable ordering machines, never again

Waited 33 minutes and only got 4 of 6 cold burgers. The tables were sticky and the trolleys were overflowing. The restrooms were filthy. The playhouse is also a joke. Never had such a bad meal outside.

The burgers were OK. After a 20-minute wait in an empty branch, it was also dirty outside. But thanks to disinfectant in the restroom, we were able to eat there.

Well, I have to say, I haven't seen a Burger King like this in a long time. The food was a 4 on a scale of 1-5, and the salad and fries weren't that good. They also have an e-order machine, so it's easy to order. The restrooms were very, very clean, which I haven't seen in a long time. The employees were very friendly and nice. Good from ✌️

Wow, despite discussion and correction, I went home with one whopper and one long chicken, which was too little. Instead of a Naruto figurine, I got Pepper Pig. I couldn't cancel the meal or add a shirt—all of it was impossible due to poor communication skills! Never again!

The worst Burger King in the entire area! Unfortunately, I only read the other reviews afterward. Apparently, I'm not alone in my opinion. The franchisee there is clearly pursuing his own business model to optimize profits?!? I ordered two Whoppers with Cokes – unfortunately, for takeout, otherwise I would have complained on the spot. In our opinion, the Coke and ketchup were both watered down. The ketchup was so thin that it ran off the burger. They skipped the onions altogether! The whole thing tasted absolutely nothing like a Whopper. But you should assume that a Whopper tastes like a Whopper everywhere? Apparently not here! Never again!!!

Waiting times are unrealistic, the wrong food is packed, things are forgotten, etc. Unfortunately, no longer recommended.

The food was quite tasty, the burgers were dry but tasty, and the drinks were okay. It would be better if you hadn't forgotten my fries and given me a Coke Zero instead of a regular one.

The 3 Stars here are totally invalid. Like they serve fresh and hot even bring the food to the table. In drive in they are fast and not like this sending you forward all the time. Its one of the better Burger Kings for sure.

No. Seven of us were here for dinner, which resulted in a longer order. After everyone had entered their orders via the self-service panel, totaling over €120, the system reported: "An error has occurred." So I had to start all over again at the counter. It was my last foray into fast food land.

Good Burger King! Excellent service and well-prepared food.

I have never seen such a clean Burger King, absolutely top notch and the staff were very friendly 👍👍👍

Unfortunately, this establishment was closed and I could not eat anything

Even though Burger King was completely empty, the employees forgot to pack a large fries and a Whopper. We're totally disappointed.

**The worst Burger King ever!** The staff was unfriendly and completely overwhelmed. Apparently, the Triple Whopper isn't available. Our order was incomplete, the burgers were incorrectly tossed, and special requests were apparently simply ignored. The fries? So bad they went straight into the trash! The whole place is an absolute disaster, and I advise everyone not to eat here. I will never come back!

Today everything was perfect! The burgers were fresh and the fries were crispy. I was served by Haris and Ali, who both provided excellent service, and I definitely recommend it!

Very friendly staff and clean seats. So far, everything has been great; we're there twice a week for a reason (;

Super friendly staff and super fast! Always happy to come back 👍🏽

Burger King is simply plain and unappealing in terms of ambience, food too expensive

PRODUCTS LIKE IN ANY OTHER STORE

I've given Burger King a few chances, but I always come back to the conclusion that it's unfortunately the worst Burger King. My order is regularly missing something; just today, I forgot the sauce for my nuggets, which I unfortunately only noticed when I got home. The burgers have so little sauce that you can barely taste it. The staff spend more time talking than working. It's a shame.

If you love burgers, you've come to the right place...This Burger King impresses with its cleanliness and friendly staff

The food is good. There is no air conditioning in the place. It's brutally hot. I won't drink more here. Today's working conditions of the service staff are inhumane in the climate-free environment. I feel sorry for them too. The service was fine, but there was a long wait. I think it was because a person worked at the counter. Sad..

Always good and tasty for burgers

This evening we had a really nice employee at the drive-in, totally attentive and accommodating. I haven't experienced such kindness in a long time 🙏👍

Absolutely rubbish, I didn't get my 200 points of fries (for free). At least the employee welcomed us. Incredible!

The workers there are very respectful

Has nothing to do with fast food restaurants

Cleanest BK branch I have ever entered.

You should bring a little time.

I ordered today at 11 p.m. Half was wrong, almost inedible. And the service can hardly speak German, sorry

Good branch, never had any major problems.

Well, 90% of the time I always get what I ordered. Of course, something like mayonnaise or ketchup is missing and the milkshake is never the kind that we ordered, so it's mostly for the kids. Shit, but my burgers are always fresh and usually very good Good

Waited 15 minutes at the drive counter

Unclean BurgerKing. Everything is on the floor and the tables are disgusting, sorry

Great service... Everyone knows food but it's becoming unaffordable

Got my food quicker than at McDonalds and in full too. He had very nice service, he spoke German in a way that was easy to understand, he could even smile and say "please", "thank you", "bon appetit" and "have a nice evening".

The food was a bit cold but the employee Adam was very accommodating and friendly!! he needs a raise :)

We went for a quick bite to eat after a concert. Nothing going on in the store. We would still have to wait quite a long time for our order. Of the 12 (or so, I can't remember the exact number) tables, 2 were occupied and 9 were totally dirty. With the few customers, someone could have cleaned tables all the time.

The worst long chicken I got at Burger King, unfortunately I didn't eat it there otherwise I would have complained about it

One of the few Burger King locations that was quick with my order.

One of the slowest Burger Kings in the world

Fast service, friendly staff, fresh food - top

Very clean and super friendly staff… gladly again

Very nice and quick service. Everything's great!!

Order accepted via Lieferando and after 45 minutes of waiting there is a cancellation! In addition, the last three times at different times you couldn't buy ice cream or shake on site.

So I think I was deducted. I paid with card and cash for the same two burgers, real juice shop

Burgers 🍔 🍔 great, they don't lie around there but are freshly made great

Just don't pre-order via the app. They ignore your order until you actually get there. Zero time savings

Friendly employees, it's a shame there's no payback there anymore. Unfortunately the coupon codes sometimes don't work 🤷🏼‍♀ then it takes a little longer at the counter

The staff is becoming increasingly incompetent.

The first Burger King branch I've seen that is actually really clean. You can go to the toilet without being disgusted and the food is made fresh. I'm really excited. But it would be nice if one or two of the employees had a smile on their faces. I would still like to come back

ZERO STARS!! Staff very rude at the drive in counter. Can't place the order at the counter, should go to the front. Driving to the front takes about 25 minutes (employee chatting with his colleagues in the store)?! When we got to the front of the drive in we were yelled at and told to go to McDonals!! 3 employees all stand at the counter and chat!!! Nothing ordered. Never again here.

In the direction of rude employees, the shift manager spoke to me very loudly. Whenever I went out, the workers came after me and hit my car. I ordered the wrong order once in the drive in and then complained and then got something different again and then I got something completely different so that's a disgrace. I'll never come to you again and everyone who goes there because I know I recommend something different, really disrespectful to customers and especially as a boss/shift manager and employee just as disrespectful never again

Can't complain! The employees are friendly. The food tasted good, even warm.

They rip off the employees, you don't get any money if you call in sick

Yes, it often takes a little longer. But there's nothing like the chili cheese burgers.

Keeping the customer waiting is probably the most important thing there. Waited for more than 10 minutes more than once even though you only have one in front of you... no idea if they have to hunt for the meat first... *Update: getting slower and slower... *Update2: if you want to eat on the same day you are still not allowed to order there...

Two people ordered...half of each was missing...one star each and that's one star too many

Very nice staff, but I don't like the atmosphere, everything is very cold. Food was OK but nothing more.

Food great as always. If Burgerking only had Xtra Long chilly cheese. The service was very friendly.

A Burger King like any other. The employees seemed a bit unmotivated to me. Unfortunately, you won't find friendly faces to greet you in such fast food outlets. Plus point... After ordering via the app, the food was ready in less than 10 minutes.

Went over for a quick snack last night. Absolutely incompetent employees, waited over half an hour for a burger menu and a milkshake. The fries were oversalted and limp. Burger inedible. Never again !

Good burgers and service, plenty of parking.

I was there today and I'm really horrified. Look for yourself how delicious the meat looked. It was totally slimy. The meat had gray spots all over it.

Bad service Only got the order after 15 minutes and the burgers were still cold

The employees are overwhelmed with the job. Everything dirty, garbage everywhere! Ordered the 🍔 with lots of extras, got nothing! But the main thing was checked on the packaging! Ridiculous! I would like to write more but it will definitely be deleted! Best regards! Never again! Disgrace!

Shortly before closing time, hardly any staff, what was there was at least friendly even though they were stressed. Food was ok

Top Burger King 😃 Food was fresh People friendly Toilets clean Sufficient parking options 1 point deducted for the waiting time, which took a little longer

War gestern und heute hier. Irgendwie schmeckten die Pommes schimmelig 😱, vielleicht war auch das Öl in der Fritteuse zu alt?! Kaum was los, aber immer dreckig. Burger waren kalt als sie serviert wurden.

Modernly furnished Burgerking branch!

Long sleeves are an understatement 2 chili chese 1 fries 25 minutes and only 1 car was there

Ordered from the branch today for the first time in a long time as they now offer a delivery service. Although special orders can be made online ( Lieferando app ), they only seem to be implemented at will Among other things, we ordered two double cheeseburgers, each with extra meat and extra cheese and without pickles. Both had pickles (although marked on the packaging paper) and only one had extra meat and extra cheese. The extra jalapenos on the chilli cheeseburger were also not noticeable. Except for simple execution there are only 3. Honestly guys, it can't be that hard. For us it was the last time despite the delivery service now offered. Based on our previous experiences with the branch, we almost expected it.

I was there today with a small group of four people. After I ordered my food at the terminal, I realized that I made a mistake. I asked the friendly employee at the checkout if we could change anything about the order. (I wanted to exchange my King sundae caramel ice cream for a King Fusion Kitkat and waived my right to a change: King sundae costs 2.19 euros, King Fusion is on offer for 1.99 euros). The lovely lady said yes and prepared the King Fusion. The employee who was coming from behind hissed at her in front of the entire group that something like that wouldn't work, that she simply can't change orders and especially not without clarifying it with her. Incredibly unpleasant situation, not only for me as a customer, but for all other customers in the checkout area of ​​the restaurant. When I asked what the problem was and whether I should pay anything, if so, I would be happy to do so, as long as she refrained from any further demeaning behavior towards her colleague who made the mistake, she told me that it had nothing to do with it me, turned to her colleague again and told her that she should ask and not decide on her own. Needless to say, after such an unpleasant situation, I didn't like my food or feel anywhere near comfortable in this restaurant. That's also the reason why we're getting out of there as quickly as possible. As I left the restaurant, I couldn't resist apologizing again to the lovely employee for the inconvenience I had caused and for having to work with such people. Of course, I'm aware that there are always frictions or power plays in a team, but damn it, don't bring it up in front of customers if you really want to live out your higher position. When I apologized, the lovely lady had tears in her eyes and that's a sign that it clearly went too far. If branch management has any questions about this situation, please contact me. The whole thing happened on February 28th at 5:30 p.m. You can certainly see from your shift planning which employees were on shift. (dear employee: long hair, wears glasses - unfriendly employee: dark hair) Kind regards to the dear saleswoman. Don't put up with anything, you did a great job today ♡ And not because you accepted my customer request so kindly, but because you handled this incredibly disgusting situation well! Zehra Kahyaoğlu

A restaurant where for using WC, you should pay money, showing that the owners are poor and for sure they have trying to reduce the quality of food in case of reduce in expenditures

Burger King... just like everywhere else

Is good You should just check after the drive in to see if everything is there Things are often forgotten

+ klassischer Burger King + ausreichend Parkplätze vorhanden

Essen lieblos , saudreckig der Laden, obwohl total leer, die Tageszeit kennen sie auch nicht … mit Abstand der schlechteste Burger King

Stabiles Essen, sehr gute und leckere vegetarische Auswahl, überwiegend sehr freundliche Mitarbeiter

Wie kann man bei zwei Bestellungen eine vergessen?! Fachpersonal halt! Habe gestern (ca.17.30Uhr) ein Whoopermenü bestellt und dazu eine Portion Cheeseburgernuggets(Promoaktion). Als ich zu Hause ankam ,musste ich feststellen,das meine Cheeseburgernuggets nicht in der Tüte enthalten waren. Bei so einer "Riesenbestellung" kann das ja mal passieren ;-). Danke für die Abzocke! (2.99€).

Dieser Burger King aus Castrop-Rauxel ist Top.

Alle waren freundlich, das Essen hätte etwas wärmer sein können und dafür das nicht viel los war, waren die tablettwagen sehr voll..

Freundlicher Service, nie, voll, alles immer frisch gemacht.