Burger King in Kleve

Until recently I could have recommended this branch without hesitation, but after the renovation a few weeks ago due to the change of operator, I have to say clearly that I can no longer do that. The staff is friendly but seems at their limit. The drinks system with different types of cola, fuze tea, water etc. was removed and for me and my friends that was one of the main reasons for eating there. Cherry or raspberry cola with lime is no longer available and a big minus point for me! The interior design is catastrophic. The counter was completely careless and sterile, as were the chairs at the tables. The chairs remind me of my school days and are extremely uncomfortable for eating, even with the thin layer of foam on the seat. The play equipment for the children is no longer available outside. I can't say whether a new one is coming. It's a shame anyway. 2 stars deducted because of the drinks machine, 1 star from the staff for their annoying service and 4 stars deducted for the catastrophic downgrade in the interior design. (If the whole thing returns to normal there, I will be happy to make a positive adjustment to the review. Unfortunately, at this point in time I cannot recommend this branch)

Not much can go wrong.... 🤷🏽‍♂️😁

The food at Burger King is always delicious, and most of the employees are friendly and helpful. Unfortunately, there is one employee whose name tag says he is Koenen, who is very unfriendly and obviously treats his colleagues badly - this is noticeable every time. There was a particularly negative situation shortly before closing time when he brought in an advertising sign and immediately afterwards prepared our burgers without washing his hands. This definitely shouldn't happen! Apart from that everything else is going well, but Mr. Koenen's behavior spoils the overall impression.

My favorite because you can place orders there and they also make it great that you can pay in cash. If you order from McDonald's you can only pay with a bank

I'm always wondering what to put down for a Coke burger and fries

Waited 10 minutes at the car counter, no one answered...the checkout window only responded to repeated calls. You could count the fries that were part of the menu on two hands. The cup was completely smeared with cola. Why should I come back?

It's okay, but apart from the Whopper and the Big King, it just tastes better at Mäcces.

Why the hell is there an option to modify your burger when they want to do whatever the hell they want????

Unfriendly staff, it took far too long. I've wanted to test it again for a long time, but unfortunately only 1 star for the service 👎🏼 it's a shame

Excellent Burger King. Can get my own soft drinks. Not all soft drinks were in stock. Hot hamburger and fries.

Boring and takes waaaay too long

Tasty burgers and fast service.

Nice place, good food. Have place for kid.

Burgers were delicious and the ingredients were very, very fresh and crunchy. Better than the other famous restaurant.

You want to have a burger before work and then you get nh plant based I could puke

Very clean and tidy, please stay like that, there's nothing more to say Top 👍.

The first Burger King i've experienced with playground for the kids and drinks dispenser machine to refill as much as you want. #morelikethisburgerking 😋

Neat Burger King, actually what you expect when you go there. Food is good, service good and sanitary facilities are well maintained. Why then 4 stars? The slide was closed today😫

Still my favorite fast food...you can get your own drinks there.

Absolute disaster in the drive. Over 10 minutes of waiting time even though there was no other car here. Cheerfulness and coziness among the employees.

If there are 3 cars in front of you at the drive-in counter, there is a waiting time of 20-30 minutes. to be expected. Nothing for quick hunger.

There are better Burger King branches.

Terminals didn't work at all and the drinks machines weren't clean.

Waited 45min for 2 burgers. Far too few staff

Food acceptable, service poor, ambience average af

The food was very good, the atmosphere inside was also good, the service was ok. Ordering from the machine needs further refinement (option: the burger itself without additives is not available)

I occasionally enjoy eating at Burger King and so far I've always been very satisfied. But this time it was a big disappointment. Most of the burgers weren't available because there were no small buns. It's strange... So we ordered 2 large burgers for around 17 euros... The quality was shocking, the bun crumbled in the hand, the sauce dripped, the salad fell out. Not very tasty for a lot of money. It's a shame, but I can only recommend going next door to MD, even if the queue is significantly longer. But, actually, no wonder.

Yesterday we went for a burger 🍔, unfortunately the meat was cold. It wasn't tasty and we were disappointed.

Just a shame that when you pick up food... it is delivered cold. Unfortunately a big negative.

For 4 cars in the drive in it takes 40 minutes.

We were just passing through and since I am an ABSOLUTE Bk fan, I was really disappointed. Waiting time was very long, food was cold, shop was very dirty and the floor was sticky, the tray carts were fuller than full, only two drinks were available from the drinks machine, Toilets...well...very dusty, no soap available. The only positive thing... we got two small toys, but unfortunately no Squeezies with the Jr. Meal. I would say you really have to work on every corner. Unfortunately not recommended.

You have to wait a little longer for the food, but it is only prepared when you order.

As expected... Same as the MAC... The Kwik Fit among restaurants...

....that's the last thing, you could have gone to a Chinese restaurant for that amount. The whole food was cold and the service "my feeling" was not allowed to be addressed. It's not a problem, I'll take a different approach in the future.

Excellent offer, especially compared to the competition, double cheese burgers, fries, drinks and chicken nuggets, the MC can follow this example

I ate Burger King Germany...very tasty food, it's a pity they don't have those sandwiches in the Netherlands

In Germany the quality of Burger King is incredible

The burgers are a bit small. And it costs a lot. But it was nice

Short staffed, without a doubt. Service was poor and that’s a shame considering the burgers are always amazing. On a busy Friday night they were only equipped with one front staff member who too was grumpy, understandable when you’re the only employee doing everything.

I experienced it, it could be different! The employees need 15 minutes for an order, they think you don't have to work properly here. I've never seen anything like that. Other fast food chains such as McDonald’s or KFC work much faster. A few years ago it was enormously better

Waited over 20 minutes for food. And then get cold food. thanks for that

Many employees and no one feels able to change that!!! The employees still laugh over there and say "Dude, look at the table" Very unpleasant for customers there. Everything sticks and all the tables are dirty... Very unfortunate...

It's just Burger King. Better than McDonald for me. A matter of taste!

Food ok. It's always cold in Burger King. Jacket for eating is appropriate.

Nothing to complain about. Always friendly. I always use coupons. Never made any mistakes when ordering.

For me personally, Burger King is the number 1 when it comes to burgers!!

Unfriendly and rude service. Half of the order was missing but was charged at full price. Anyone who is unable to fully serve their customers should look for another career. Never again.

It takes far too long at the drive-thru for the order to be ready. Four cars in front of us = 15 minutes waiting time. :-( Today June 21st tried to order something in the store, the only employee was fiddling with the drinks machine and ignoring the customer in front of me and me. No other employee came, after a few minutes I tried this device, it was difficult to use, what I wanted didn't work, then someone came and helped. The order was on the tray after a short time. The burgers were only lukewarm and quite mashed, bearing little resemblance to the appetizing advertising images.

Service well, a good day, good evening or just hello doesn't hurt. Food was great.

I wanted to order Fanta at the drive-in ordering counter and I got the answer: "What is Fanta?" possible). The employees in the "kitchen" are usually not able to follow the exact instructions for deselected/added ingredients, which is why at least one complaint about the order is usually necessary per restaurant visit.

Eaten well. The drink machine is great..

Great for a quick bite, the plant-based burger is a good addition

Unfortunately always very uninvited. Tables were almost always filled with leftovers that were not cleared away. Not very inviting to linger. Therefore basically only drive in

If you like lukewarm food, this is the place for you

Drive In / I tried to get hot food for the third time. I asked politely, which I was promised. Unfortunately 3 x cold ass. Pity

Einfach mal etwas anderes. Schmeckt lecker

Schnelle lieferung, Freundlicher fahrer, Warmes essen… Alles top

Fast fertig bestellen Automat oder per Arbeiter gut quality fleich

Oké ik neem zo ie zo een Burger King fan, maar ook hier weer alles tiptop in orde. Het enige minpuntje was dat ik niet met mijn telefoon (NFC) kon betalen de keuze stond wel erbij op de bestelzuil maar moest alsnog naar de balie lopen met de bon om contant te betalen.

Dauert immer etwas lange vor ort

Essen war halbwegs warm, Bedienung ging sehr schnell. Ganz ok

Lekker eten en keuze genoeg. Vlees of vega beide is mogelijk. Bestellen bij de zuilen en afrekenen bij de zuilen of aan de kassa. Snel en goed geholpen. Drive thru is ook mogelijk. Drinken krijg je een beker voor bij jouw bestelling en kun je zelf vullen bij de automaten tegenover de kassa. Parkeerplaatsen gratis en voor de deur of aan de achterzijde. Rolstoelvriendelijk. Schone toiletten.

Lekker groot broodje . Snelle service , goede prijs

Für ein Burger King einer der besten! Zwar so ziemlich auch nur aufgrund des Freestyle Automaten aber ja. Burger sind alle wie sie sein sollen. Gab keine Probleme bei der bestellung.

Unterer Durchschnitt! Ständig ist etwas kaputt, WC keine Seife etc...einige freundliche Mitarbeiter reißen den Laden raus bzw verdienen die Sterne...

Lekker gegeten bij Burger King. Het personeel was echt heel vriendelijk. We waren de enige klanten...

Standard Burger King Qualität. Service war schnell und gut. Die Bürger waren leicht erkaltet bei der Übergabe. War aber noch in Ordnung.

Haben schon was nachgelassen im Vergleich zu vor paar Jahren

Большие очереди по выходным, персонал не справляется будете долго ждать)

A continual beep sound was very off putting

Müsste nur Bio fleißig sein 😜😜😁

Burgers are surprisingly delicious! Don't forget to try halopino cheese burger for 2.25€. Also, you can charge drinks as much as you want for free.

Heerlijk gegeten en gedronken, netjes, ordelijk en snelle service

Bestellung war nicht Komplett es fehlten 2x die ChilliCheasNuggets (5,98€) und der Bikini Button Burger war ein Reinfall.

Burger ganz OK - halt wie man sie bei BK erwartet. Viel viel viel zu lange Wartezeit am Drive in. Sonntags ca. 16 Uhr, vor uns 2 Autos mit überschaubaren Bestellungen (jeweils eine Papiertüte) und im Laden wenig Betrieb. Wartezeit ca 20 Minuten evtl länger. Das ist kein Fast Food. Wenn man es eilig hat ist man mit dem Auto in der Schlange gefangen. Personal war planlos und nicht eingespielt. Schlechte Personalplanung - vermutlich mit vielen neuen Mitarbeitern. Keine Erklärung wegen der Wartezeit, war auch nicht das erste Mal. Nur mit ganz viel Zeit zu empfehlen. Besser parken und reingehen da kann man wenigstens flüchten wenn's wieder ewig dauert 😀

Heute war das Essen tatsächlich mal richtig heiß

Te druk voor de werknemers...kinderburger zwom in de mosterd.... niet conform de instructie van het moeder bedrijf....sfeer was zelfs voor een burgerketen bedroevend

Duurde lang voor de de bestelling klaar was, 1 hamburg 😌

Me burger was pittig had zonder pit besteld en het drinken was warm en plat.

Snelle werkers en goed eten. Prima service

We hebben heerlijk gegeten alles was goed warm en meer dan genoeg, Ook was de bestelling zo klaar.

Ja das Essen ist leider nicht mehr so wie es mal war, leider schmeckt das Fleisch nicht wie früher der Laden ist auch ziemlich beengt und das Ambiente ist auch lau

Der Buerger war schmakofatzig legga schmecker