Burger King in Münster

Orders always went great, this was my first time in the store and I drove home with my food. Unfortunately, I ordered a plant-based nugget burger and instead received a chili-cheese burger with meat. How can you mix that up?

The store is actually good, but if I don't feel like a coupon from the app works and you can't get in without the app, it's just a bad aggro in the long run. This was not an isolated incident but has been a constant situation for over a year. Sorry but if junk food is only reduced for regular prices, no one will buy that shit

Far too few staff. The orders were processed extremely slowly.

Friendly staff and quick service, the food was fresh and hot. The branch could be a little cleaner, but overall a good experience. I'd love to come back!

Good BK store. Friendly staff, good opening times and food is always fresh and warm. Only the tables could be wiped down more often.

Cool old school drinks vending machine and the staff is friendly.

Great food and the staff is always friendly!!!

Best next to university, always a burger on claw

For convenience and because we are mentally 15, we meet every now and then at the BK on Steinfurter Straße. Today it was packed again and the handful of employees took over 20 minutes to place the order. The fries were cold and obviously not well done. That's okay, we know chronically understaffed companies. And when it's so full, you just get the fries out of the deep fryer 30 seconds earlier. But when I ask for a poker for my fries with mayo, I don't want a stroppy "we don't have any pokers. And what for, anyway, for the chili cheese nuggets?" hear. No good man, not for my nuggets, but very happy for my greasy fries. After all, I'm 36 and not 2. Because if I were 2, putting may on my finger would only bother me minimally. Well, I got a fork and everything was fine. Ok, the drinks machine was empty.

Waiting 20 minutes for a burger was simply outrageous

Staff absolutely incompetent. Burger cold. Staff shouting at each other from the kitchen. What can you say you can save yourself.

Wow. The speed and acceleration of meal preparation was astounding -it took them only 23 minutes to be ready with my order. The manager was really kind and gave us cups from our orders ahead of time and I managed to calmly drink 3 sodas in a row while happily waiting for my meal. BTW there are two refilling soda machines with a great selection of drinks - Sprite with zero sugar and Fanta with Zero sugar included -both are of delicious taste! One of the machines was out of service: so we had an exquisite opportunity to stand in a friendly line for our beverages. We felt ourselves as if we attended The Burger King Museum of Slow Mo)

Stable BurgerKing. Fresh fries. Solid here

Stable fries! You will never be disappointed! Manager 1A!

The manager sits down at the table. Fries were really good today!

I've been here in this store since I was a little boy. even when the castle was still here. Nothing has ever changed here. Everything perfect.

Really nice to chill with friends and eat.

Best Burger King! Very nice staff and fast service

Super nice staff and King Sunday is always possible :)

After a long day at university, you can always rely on Burger King 👍🏻

The Burgers are Big and tasty. Tha salads are as well big... I recommend.

Very good place and always very tasty

Easily accessible, clean Burger King. Always eat warm. The service is always there and friendly.

Very nice staff, very friendly, I often come here

you feel comfortable, we enjoy being here

The staff are very friendly and there is a family atmosphere

I ate at Burger King today and it was really tasty. The employee was really so friendly and the food tasted great. I can only recommend number one here in Münster

You can eat normally at Burger King But the temperatures in the store were really underground, so the term fast food takes on a different reason 🤔

Jan 17, 2025 3:48 p.m I ordered 2 xtralong chilichese menu (2 large fries and 2 x 0.5L cola) and 6 rodents with large fries. That fries were small fries 3x. Next time don't come back.

Very nice and very courteous employees! The location is recommended!

Disaster. Eternal waiting time. There was rubbish lying around, the tables were dirty. The drink mixer pusher is not working properly. Our order number was called out incorrectly, so our burgers and fries were just sitting behind the counter for fifteen minutes until we asked. There was hardly any sauce on the burgers, only lukewarm due to the waiting time. Instead of giving us new ones, we were given the bag which - again: because the call was made incorrectly - had just been lying there for a quarter of an hour. I have no idea how a system restaurant can have so little system.

As the only car, I had to wait 5 minutes in the drive to then get a really annoyed "Order?" listen. Then 15! Minutes at the counter waiting for my order. 3 people at the counter, the store is moderately full, the employees are totally relaxed and without stress. Order after order was processed. I ordered a Cheesy Lover BBQ Double PlantBased in Large. After the burger had obviously been freshly prepared and I had checked that it was correct by looking in the bag, I took a normal CheesyLover with a meat patty and a small fries out of the bag at home, labeled as Double and PlantBased. Unfortunately it was the last time that I made my way to Steinfurter Str.

The fries were ice cold, the sauces were not included

Food was fresh and tasty. Staff very friendly. Unfortunately, the restaurant is getting old.

Was just in drive and the employee was very friendly and accommodating. I'd love to come back after my work!!

Tried Plant based Chicken and Big King. Chicken great, Big King no thanks. Service is good, as far as you can tell, because everything is only online. Drinks were only available at Fanta :(((. Ambiance soon needs an overhaul:(((

food standard; Staff quickly overwhelmed…

Nur sch e I s e , the staff and chief not responding to the order and is very dirty

We were here spontaneously with 8 kids at the end of a children's birthday party. Including placing the order and eating, we were there for a good hour. Everything went smoothly. The child with allergies was also allowed to have a toy upon request, even though he was the only child who did not receive a King Junior. Thank you. The kids were all happy.

Ordered 2 burgers, waited 20 minutes. Doesn't live up to the name fast food. For that money I would 1000x prefer to get a kebab, hence my last visit to Burger King.

Food was delicious, staff very friendly. Restaurant was clean

Bought Big King to take away. Then realized that it could only be a cheeseburger at most and drove back. The kitchen staff then pulled the burger apart with their fingers and showed me that there were two slices of meat on it and pushed it back to me. Hygiene regulations 0!!! Simply disgusting. The store should be closed!

You can go there for a snack. The gentleman in the drive was nice and explained the new app to me

The food was delicious as you would expect from Burger King, the service was great, the lady at the counter was super nice and the food came relatively quickly, unfortunately not for children

There are better BK but also much worse ones

Known quality. Employees always happy and polite

You wait about 20 minutes for the order, which is not a quick process

Burgers 🍔 came cold and were not good, very dry and little sauce. Order came in 5 minutes, (2 burgers) Pooh

Unfortunately we only got half of the food and then were very rude when asked where the rest was!

Best burgers in Europe and the cola tastes so good, to bad the cola in stores don’t taste like this. Eat in or drive trough. The diner is clean and maintained. Another thing is people can pay with Apple Pay or even with PayPal.

So the shop has nothing to do with the word almost, it's an absolute disgrace, the shop is empty and you have to wait 20 minutes for all the burgers to be on display Is

Friendly and chilled staff, fries are well seasoned and burgers are really tasty 👍

Ordered food at the drive-thru and again there were two burgers too few and it wasn't until we got home that we noticed it.

Unfortunately I can only agree with the previous reviews. Burger cold, drinks only partially available (and then a strange taste - like syrup with very little water). 1 drinks machine broken. Milkshake is also not available (the machine is broken). Tray trolley totally overcrowded. Tables totally dirty and masses of fries, pickles, etc. on the floor under the tables. Staff didn't seem to care about anything. Despite there not being a large crowd, our information regarding drinks was ignored. Once and never again in this store.

I don't even know where to start. This was honestly the worst experience I've ever had at a Burger King. I came into the store and even though I was the FIRST customer and ordered first, I waited a whopping 25 minutes for my food! The staff seemed completely overwhelmed and seemed more interested in private conversations than in customers. Meanwhile, through the kitchen, I saw the staff dawdling and taking their time, as if it were a quiet afternoon without guests. In the end I got a cold burger and soggy fries. Absolutely outrageous! Service like that just doesn't work. That was definitely my last visit here.

Waiting for the order for almost 40 minutes, we were very overwhelmed with the number of visitors today - 2 people processed orders, but unfortunately not in the order but sometimes something here, sometimes a burger here and then another order. In our story, 1 tortilla left on the board to cool for more than 10 minutes, parts were forgotten. Warm food - the burner! Unfriendly and snippy employee - that's how fast food works - system catering without a system;-(

Waited in the drive in for over 20 minutes and then got the wrong burgers. They will NEVER see me again. It's better to go somewhere else.

Haven't been to one of these restaurants in a long time, wanted to try it and it was really good.

Welcome to what is probably the slowest Burger King in the country! The employees here are so disorganized that you can wait 25-30 minutes in the “drive in” for even a simple king of the month menu. By the way, there were 3 (three!) other cars in front of us. After this enormous waiting time, you are served burgers that have already cooled down. What a service!

Infinitely slow (we waited at the drive for over 20 minutes, two cars in front of us), then forgot to put anything in the bag (but it was calculated), the Sprite was inedible (probably way too much syrup?!) and that Plant-based burger tasted like cardboard. Disaster. We won't get the money back, but we can come back at some point and get the food “for free”. But it's not free because it's already paid for. I would give zero stars if that were possible.

The Burger King is quite solid, you can go there quickly if you're hungry, good luck to you 👍🏽

Delicious food, super nice employees and nice atmosphere!

Unfortunately there is no zero star rating: - The food was at most lukewarm. - The changes made and paid for at the terminal were not taken into account. - The refill soda machine repeatedly failed to work. - At 15 euros I expect that you will be full. Unfortunately, far from it. - The price-performance ratio at Burger King is generally getting worse and worse.

What can I say, unfriendly staff. Ordering at the checkout is not possible, only at the terminal, this is probably specified by the management. I didn't become a customer here today 10/17/24 10:30 p.m. and probably won't again. Thank you for not!!!

10 minutes as the only one at the drive thru for a few cheeseburgers. “Fast” food…

It all took a very long time. The “extras” via touch order were not taken into account. The drinks machine didn't really work. And above all: the exorbitant price for the cold food is a disgrace - and with the wrap-like cardboard without much content you won't even get full. Disgusting! Unfortunately there is no zero star rating!

Very nice staff is very helpful..

Great if you're traveling and have vouchers with you...then it's affordable for a family too.

Visiting BK every now and then is fun. But nothing went right when we visited this restaurant. There's a lot that needs to be put back together again

Pleasantly quiet branch. You should always pay attention to cleanliness in the restaurant.

Absolutely disgusting, the onion rings had probably been sitting there for a while and they were just thrown back into the deep fryer and made hot. They became full of fat and were therefore inedible. Disgusting and never going here again

I wanted to drive through the drive. The store closes at 1:00 a.m. and at 12:30 a.m. I drive through the drive and they say drive is closed, you have to come in in a very strong, unfriendly tone. The service is really not good, but the food is delicious and the drive has happened to me several times, even at half past 12, etc

A bit longer waiting time for the order.

I recently went to Burger King and had a truly outstanding experience thanks to an incredibly friendly and helpful employee. When I stood at the checkout with my baby in my arms, the employee immediately noticed my situation and immediately offered to help me. Not only did he bring my tray to the table, but he also poured my drink for me. His behavior was simply exemplary - he was incredibly courteous and attentive. After eating, I placed a take-out order. Here, too, the employee thought ahead: He packed everything in a bag so that I could transport the baby and the order safely and easily into the car. These little gestures and his attention really made my visit special. All in all, it was a great experience and all I can say is a huge compliment to this friendly and service-oriented employee! Such great customer service makes all the difference - I'll definitely come back.

Staff tried hard and motivated, veggie tastes subpar... Burger overpriced, drinks OK, fries tasty but portion too small, problems both in the ordering process (technique) and when picking up (order)... I can't recommend... ...unfortunately

Relatively long waiting times (a suitable excuse is already attached to the counter in the form of a sticker). Cleanliness a little below average (floor, tables, seats). Furniture is partly worn and a drinks machine has been broken for weeks. Uncomfortably high temperature in the restaurant, due to a defective air conditioning or ventilation system, and also very "used", stuffy air. Unfortunately there are no more tables and chairs outside, so you can only sit inside, but it is too warm. Products (or promotions) often not available. Ketchup or sauce is systematically forgotten on menus, even though it is included. It's worth taking a closer look here. Conclusion: mixed to bad.

So a few years ago you could have a great meal and there was also a nice play area for children. Unfortunately the entire facility is much worse than before. We went out to eat today and it was so hot inside, no air conditioning. The windows were all locked and no window or door was opened when asked. Unfortunately you can no longer sit outside. The freestyle drinks are not tasty and today 1 of 2 drinks machines were broken and there were no ice cubes. The employees are understaffed. Unfortunately, we couldn't provide a coupon because it wasn't accepted. So we won't go to this Birger King again.

Not recommended under any circumstances. Overpriced paper mache with 50 percent sugar. The tortilla that is currently available was actually really good and quite tasty for industrial fast food. But the advice when ordering (are the tortillas also available as a menu, which is the small menu and which is the large menu, can you also combine the curly fries, etc.) was already a drama, the employees were not very helpful, the service overall Not good and the restaurant is completely outdated and will soon be demolished. The fries were lukewarm and the curly fries were forgotten, they were regular fries. For €12 it's a catastrophe, because at my favorite kebab shop in Kinderhaus I get an extremely large plate of kebab meat, kofta, chicken, rice, fried vegetables, sauce and salad. Everything is freshly prepared and made from real food. And it's even faster.

It took forever to get the food. Entrance to the drive-in was catastrophic. An item was mixed up when ordering.

Car switch Impractical to reach, everything too narrow. And pork expensive cheeseburger, small fries and coffee for 11.20. That's it for me. I haven't set foot in McDonalds for 3 years and now I've done Burger King too. Better a roll in the bakery, healthier and cheaper

Terminals a bit complicated otherwise just a Burger King

Rainer Random's assessment cannot be taken seriously. This is known for his hate speech (Facebook). The pictures show a completely clean BK! Aside from the fact that the people shown there most likely weren't asked for permission!? We have never had any problems here and apart from that we also have mouths that we can use to complain about defective drinks machines, among other things. Our understanding and praise goes to the hard-working employees who sink into stress just for troll reviews and complaining. Thanks!

Full trash cans, dirty tables, lukewarm burgers, staff okay, something urgently needs to be done to the management here.

The food is quite ok and the quality is reasonably good Staff ok except for the friendliness and the language deficits, they can still be worked on Plenty of parking spaces available

For me, the BK used to be the best in Münster. Today I went back to the restaurant after a long break and was a little disappointed. The waiting time was longer than usual, the employees were very hectic, but that's understandable, they also had a lot to do. My friend ordered the King Menu with King Shake for himself and paid €16.29, and it really came with a very small portion of Curly Fries. If you're going to pay that much, you'll at least want a larger portion. I bought the new Macaroni & Cheese Lover Chicken Burger myself. Iceberg lettuce was very soft and not fresh, but what disappointed me so much was the chicken patty, which was dark brown in color like beef. The meat was very dry and super tough. Unfortunately not recommended.

20 years ago it was a great place, but nowadays it's getting old and it took forever for the food to arrive.

Well, what can I say? That review I just read? Details that are only a month old are proving to be true One drinks machine was broken and the other drinks machine only had some drinks available. Despite the fact that the shop is not well attended, it is not clean and the tray trolleys are full to the brim. The staff seems listless and not very welcoming. The men's room was clean and well lit

Service very slow, quality good

All ordering machines are broken, no shakes, only one drinks machine is not broken, only one type available. Staff didn't care. Hours before closing, large parts of the seating area were closed so that you don't have to clean up later. The staff was also really not friendly. BK should check out this store. In Münster I would go to the other BK.

Cheeseburger with fries: fries lukewarm and matchy, burger also lukewarm. Drink wanted Sprite not available.

For an indefinite period of time you can only pay in cash here after 10 p.m. and all the machines are turned off?!?! Also a super unfriendly employee

This shop wasn't nice, the food was less than fresh, and the general condition was more dirty than ok

Somehow there was chaos. No terminal worked, germs napkins and no straws available. Totally loud in the store. We didn't like it at all.

Addendum: after we were there more often and a few times completely closed and a few times only drive (sometimes no card payment available) the opening times have now been set to 10 p.m. for the entire week?? That's really disappointing and in my opinion not right, given how busy there is/was in the evenings. Good Burger King. Almost always clean, it's pretty quick depending on when you're there. In addition, the Coca Cola Freestyle machine only offers very limited varieties. It's really a shame what this once great Burger King has become. Another addendum; Worst Burger King ever. Saturday evening at 12:45 am there "cash only" so that customers don't stay. The unfriendliest employee I have ever encountered told everyone this straight away so they would leave. When we then said that we would just pay in cash, he didn't feel like it anymore and took extra time until he took our order.

No outside area and super warm inside. Unreasonable for the employees too!

Great service, special requests were taken into account even though the card reader at the counter was broken. Chef made the burger fresh straight away after a personal conversation. Burger was still hot, a rarity. Absolutely recommended5/5 stars. Ambiance could be more modern but I'm spoiled here. Therefore there is no deduction

Every now and then I go to BK. Then I have a real craving for fast food. The food is delicious but the toilets always look very unclean, no matter which BK I end up in. That urgently needs to be worked on‼️‼️

Burger King. You either like something like that or you don't...

I would like to eat there more often. But my wife says it makes me too fat.

Fast service and delicious food