Burger King in Münster

Ordered 2 burgers, waited 20 minutes. Doesn't live up to the name fast food. For that money I would 1000x prefer to get a kebab, hence my last visit to Burger King.

Bought Big King to take away. Then realized that it could only be a cheeseburger at most and drove back. The kitchen staff then pulled the burger apart with their fingers and showed me that there were two slices of meat on it and pushed it back to me. Hygiene regulations 0!!! Simply disgusting. The store should be closed!

You can go there for a snack. The gentleman in the drive was nice and explained the new app to me

The food was delicious as you would expect from Burger King, the service was great, the lady at the counter was super nice and the food came relatively quickly, unfortunately not for children

Food was delicious, staff very friendly. Restaurant was clean

There are better BK but also much worse ones

Known quality. Employees always happy and polite

You wait about 20 minutes for the order, which is not a quick process

Burgers 🍔 came cold and were not good, very dry and little sauce. Order came in 5 minutes, (2 burgers) Pooh

Unfortunately we only got half of the food and then were very rude when asked where the rest was!

Best burgers in Europe and the cola tastes so good, to bad the cola in stores don’t taste like this. Eat in or drive trough. The diner is clean and maintained. Another thing is people can pay with Apple Pay or even with PayPal.

So the shop has nothing to do with the word almost, it's an absolute disgrace, the shop is empty and you have to wait 20 minutes for all the burgers to be on display Is

Friendly and chilled staff, fries are well seasoned and burgers are really tasty 👍

Ordered food at the drive-thru and again there were two burgers too few and it wasn't until we got home that we noticed it.

Unfortunately I can only agree with the previous reviews. Burger cold, drinks only partially available (and then a strange taste - like syrup with very little water). 1 drinks machine broken. Milkshake is also not available (the machine is broken). Tray trolley totally overcrowded. Tables totally dirty and masses of fries, pickles, etc. on the floor under the tables. Staff didn't seem to care about anything. Despite there not being a large crowd, our information regarding drinks was ignored. Once and never again in this store.

I don't even know where to start. This was honestly the worst experience I've ever had at a Burger King. I came into the store and even though I was the FIRST customer and ordered first, I waited a whopping 25 minutes for my food! The staff seemed completely overwhelmed and seemed more interested in private conversations than in customers. Meanwhile, through the kitchen, I saw the staff dawdling and taking their time, as if it were a quiet afternoon without guests. In the end I got a cold burger and soggy fries. Absolutely outrageous! Service like that just doesn't work. That was definitely my last visit here.

Waiting for the order for almost 40 minutes, we were very overwhelmed with the number of visitors today - 2 people processed orders, but unfortunately not in the order but sometimes something here, sometimes a burger here and then another order. In our story, 1 tortilla left on the board to cool for more than 10 minutes, parts were forgotten. Warm food - the burner! Unfriendly and snippy employee - that's how fast food works - system catering without a system;-(

Waited in the drive in for over 20 minutes and then got the wrong burgers. They will NEVER see me again. It's better to go somewhere else.

Haven't been to one of these restaurants in a long time, wanted to try it and it was really good.

Infinitely slow (we waited at the drive for over 20 minutes, two cars in front of us), then forgot to put anything in the bag (but it was calculated), the Sprite was inedible (probably way too much syrup?!) and that Plant-based burger tasted like cardboard. Disaster. We won't get the money back, but we can come back at some point and get the food “for free”. But it's not free because it's already paid for. I would give zero stars if that were possible.

Welcome to what is probably the slowest Burger King in the country! The employees here are so disorganized that you can wait 25-30 minutes in the “drive in” for even a simple king of the month menu. By the way, there were 3 (three!) other cars in front of us. After this enormous waiting time, you are served burgers that have already cooled down. What a service!

The Burger King is quite solid, you can go there quickly if you're hungry, good luck to you 👍🏽

Delicious food, super nice employees and nice atmosphere!

Unfortunately there is no zero star rating: - The food was at most lukewarm. - The changes made and paid for at the terminal were not taken into account. - The refill soda machine repeatedly failed to work. - At 15 euros I expect that you will be full. Unfortunately, far from it. - The price-performance ratio at Burger King is generally getting worse and worse.

10 minutes as the only one at the drive thru for a few cheeseburgers. “Fast” food…

What can I say, unfriendly staff. Ordering at the checkout is not possible, only at the terminal, this is probably specified by the management. I didn't become a customer here today 10/17/24 10:30 p.m. and probably won't again. Thank you for not!!!

It all took a very long time. The “extras” via touch order were not taken into account. The drinks machine didn't really work. And above all: the exorbitant price for the cold food is a disgrace - and with the wrap-like cardboard without much content you won't even get full. Disgusting! Unfortunately there is no zero star rating!

Great if you're traveling and have vouchers with you...then it's affordable for a family too.

Very nice staff is very helpful..

Visiting BK every now and then is fun. But nothing went right when we visited this restaurant. There's a lot that needs to be put back together again

Pleasantly quiet branch. You should always pay attention to cleanliness in the restaurant.

Absolutely disgusting, the onion rings had probably been sitting there for a while and they were just thrown back into the deep fryer and made hot. They became full of fat and were therefore inedible. Disgusting and never going here again

I wanted to drive through the drive. The store closes at 1:00 a.m. and at 12:30 a.m. I drive through the drive and they say drive is closed, you have to come in in a very strong, unfriendly tone. The service is really not good, but the food is delicious and the drive has happened to me several times, even at half past 12, etc

A bit longer waiting time for the order.

I recently went to Burger King and had a truly outstanding experience thanks to an incredibly friendly and helpful employee. When I stood at the checkout with my baby in my arms, the employee immediately noticed my situation and immediately offered to help me. Not only did he bring my tray to the table, but he also poured my drink for me. His behavior was simply exemplary - he was incredibly courteous and attentive. After eating, I placed a take-out order. Here, too, the employee thought ahead: He packed everything in a bag so that I could transport the baby and the order safely and easily into the car. These little gestures and his attention really made my visit special. All in all, it was a great experience and all I can say is a huge compliment to this friendly and service-oriented employee! Such great customer service makes all the difference - I'll definitely come back.

Staff tried hard and motivated, veggie tastes subpar... Burger overpriced, drinks OK, fries tasty but portion too small, problems both in the ordering process (technique) and when picking up (order)... I can't recommend... ...unfortunately

Relatively long waiting times (a suitable excuse is already attached to the counter in the form of a sticker). Cleanliness a little below average (floor, tables, seats). Furniture is partly worn and a drinks machine has been broken for weeks. Uncomfortably high temperature in the restaurant, due to a defective air conditioning or ventilation system, and also very "used", stuffy air. Unfortunately there are no more tables and chairs outside, so you can only sit inside, but it is too warm. Products (or promotions) often not available. Ketchup or sauce is systematically forgotten on menus, even though it is included. It's worth taking a closer look here. Conclusion: mixed to bad.

So a few years ago you could have a great meal and there was also a nice play area for children. Unfortunately the entire facility is much worse than before. We went out to eat today and it was so hot inside, no air conditioning. The windows were all locked and no window or door was opened when asked. Unfortunately you can no longer sit outside. The freestyle drinks are not tasty and today 1 of 2 drinks machines were broken and there were no ice cubes. The employees are understaffed. Unfortunately, we couldn't provide a coupon because it wasn't accepted. So we won't go to this Birger King again.

Not recommended under any circumstances. Overpriced paper mache with 50 percent sugar. The tortilla that is currently available was actually really good and quite tasty for industrial fast food. But the advice when ordering (are the tortillas also available as a menu, which is the small menu and which is the large menu, can you also combine the curly fries, etc.) was already a drama, the employees were not very helpful, the service overall Not good and the restaurant is completely outdated and will soon be demolished. The fries were lukewarm and the curly fries were forgotten, they were regular fries. For €12 it's a catastrophe, because at my favorite kebab shop in Kinderhaus I get an extremely large plate of kebab meat, kofta, chicken, rice, fried vegetables, sauce and salad. Everything is freshly prepared and made from real food. And it's even faster.

It took forever to get the food. Entrance to the drive-in was catastrophic. An item was mixed up when ordering.

Car switch Impractical to reach, everything too narrow. And pork expensive cheeseburger, small fries and coffee for 11.20. That's it for me. I haven't set foot in McDonalds for 3 years and now I've done Burger King too. Better a roll in the bakery, healthier and cheaper

Terminals a bit complicated otherwise just a Burger King

Rainer Random's assessment cannot be taken seriously. This is known for his hate speech (Facebook). The pictures show a completely clean BK! Aside from the fact that the people shown there most likely weren't asked for permission!? We have never had any problems here and apart from that we also have mouths that we can use to complain about defective drinks machines, among other things. Our understanding and praise goes to the hard-working employees who sink into stress just for troll reviews and complaining. Thanks!

Full trash cans, dirty tables, lukewarm burgers, staff okay, something urgently needs to be done to the management here.

The food is quite ok and the quality is reasonably good Staff ok except for the friendliness and the language deficits, they can still be worked on Plenty of parking spaces available

For me, the BK used to be the best in Münster. Today I went back to the restaurant after a long break and was a little disappointed. The waiting time was longer than usual, the employees were very hectic, but that's understandable, they also had a lot to do. My friend ordered the King Menu with King Shake for himself and paid €16.29, and it really came with a very small portion of Curly Fries. If you're going to pay that much, you'll at least want a larger portion. I bought the new Macaroni & Cheese Lover Chicken Burger myself. Iceberg lettuce was very soft and not fresh, but what disappointed me so much was the chicken patty, which was dark brown in color like beef. The meat was very dry and super tough. Unfortunately not recommended.

20 years ago it was a great place, but nowadays it's getting old and it took forever for the food to arrive.

Service very slow, quality good

Well, what can I say? That review I just read? Details that are only a month old are proving to be true One drinks machine was broken and the other drinks machine only had some drinks available. Despite the fact that the shop is not well attended, it is not clean and the tray trolleys are full to the brim. The staff seems listless and not very welcoming. The men's room was clean and well lit

All ordering machines are broken, no shakes, only one drinks machine is not broken, only one type available. Staff didn't care. Hours before closing, large parts of the seating area were closed so that you don't have to clean up later. The staff was also really not friendly. BK should check out this store. In Münster I would go to the other BK.

Cheeseburger with fries: fries lukewarm and matchy, burger also lukewarm. Drink wanted Sprite not available.

For an indefinite period of time you can only pay in cash here after 10 p.m. and all the machines are turned off?!?! Also a super unfriendly employee

This shop wasn't nice, the food was less than fresh, and the general condition was more dirty than ok

Somehow there was chaos. No terminal worked, germs napkins and no straws available. Totally loud in the store. We didn't like it at all.

Addendum: after we were there more often and a few times completely closed and a few times only drive (sometimes no card payment available) the opening times have now been set to 10 p.m. for the entire week?? That's really disappointing and in my opinion not right, given how busy there is/was in the evenings. Good Burger King. Almost always clean, it's pretty quick depending on when you're there. In addition, the Coca Cola Freestyle machine only offers very limited varieties. It's really a shame what this once great Burger King has become. Another addendum; Worst Burger King ever. Saturday evening at 12:45 am there "cash only" so that customers don't stay. The unfriendliest employee I have ever encountered told everyone this straight away so they would leave. When we then said that we would just pay in cash, he didn't feel like it anymore and took extra time until he took our order.

No outside area and super warm inside. Unreasonable for the employees too!

Great service, special requests were taken into account even though the card reader at the counter was broken. Chef made the burger fresh straight away after a personal conversation. Burger was still hot, a rarity. Absolutely recommended5/5 stars. Ambiance could be more modern but I'm spoiled here. Therefore there is no deduction

Every now and then I go to BK. Then I have a real craving for fast food. The food is delicious but the toilets always look very unclean, no matter which BK I end up in. That urgently needs to be worked on‼️‼️

Burger King. You either like something like that or you don't...

I would like to eat there more often. But my wife says it makes me too fat.

Fast service and delicious food

The worst Burger King. The staff is extremely rude, looks at you stupidly and says stupid things. The order was ultimately wrong, New York Burger was ordered and Danish Fries were received. I advise against ordering here!

Bright, spacious and comparatively modern branch of the chain. The offer is as expected and I found the staff here today to be above average friendly.

One of the better Burger Kings in Münster. The ice cream maker never works. The burgers are really good though. And it's open until late.

Worst Burger King I've ever seen. Ordering machines broken, 1 of 2 drinks machines broken and drive-in not possible “due to technical problems”. Far too few staff, therefore long waiting times. The branch management should visit a management briefing. Apparently BurgerKing takes everyone.

There were gifts for children and paper crowns that the children were happy about. Back then there was a nice corner for children with a slide and Lego bricks to keep them busy. Unfortunately the children’s room is no longer open.”

Can not complain. If BK, then here.

Everything was good :) nice service, fresh food!

"King Menu", fresh, tasty and super nicely served by friendly staff, thank you.

This location is disgusting and very bad service and staff are not clean .

When you order, you don't get the cup until you place your order.

My worst Burger King visit. Waited over half an hour and then got the wrong one

It is and remains simply not good in terms of taste It's better to spend a few more euros and eat a real burger

What a service that makes you feel stupid. Eating causes stomach problems! Thanks

Unfortunately, it's quite crowded, especially on weekends. Otherwise just a normal Burger King

Best BK in the area. Great food, affordable price, nice decor and clean, very nice staff, especially the boss himself.

Staff overwhelmed. Orders incorrect, drinks machine not all types and some broken. Unfortunately, my experience at Burger King was disappointing. The food didn't taste as good as it used to and the store wasn't clean. The staff seemed overwhelmed which resulted in an incorrect order. Hopefully the quality and service will improve in the future.

Staff overwhelmed. Orders incorrect, drinks machine not all types and some broken. Unfortunately, my experience at Burger King was disappointing. The food didn't taste as good as it used to and the store wasn't clean. The staff seemed overwhelmed which resulted in an incorrect order. Hopefully the quality and service will improve in the future.

There used to be more varieties in Coca Cola Freestyle

Disaster, dirty and everything rotten. You can't go to the toilet either. I've never seen such a dirty shop

I have to say, I don't normally write applications here, but what I experienced today was really bottomless. Where do we start, you come into the store and everything is broken. 2 of 6 order machines worked, one of the drinks machines didn't work either, the other had Diet Coke as the ONLY drink. And none of the staff felt responsible for it. Let's come to point 2, the staff. So I didn't want to order from the overcrowded machine but instead at the checkout, and an employee was absolutely annoyed and tried to send me back to the machine. Because nobody here feels responsible for anything. Only after asking three times was I able to order at the checkout. But the employee couldn't have been more unmotivated or annoyed. Without saying it, he gives you the feeling that you should leave quickly. And then the food finally came. Everything was over here. The fries were half full and cold, the citizens were gossiping so carelessly together and just damn bad, I couldn't even eat them. I've never seen anything like it and I've seen a lot of bad Burger Kings in my life. A the branch manager, shame on you for this service and staff.

The waiting times at this place are terrible. Ive been there twice in the last two weeks, once in car (25 mins wait) and once inside the restaurant (30 mins). This is completely unacceptable. I counted the people waiting inside the place and there were 32. This hardly creates a nice ambience in the restaurant with 32 people stood waiting for their food. There were two drinks machines available, one was out of order and the other one had about 50% available to what it said was on offer! This is the worst organised Burger King Ive ever been to. Avoid.

Vegetarian, vegan? Bad luck, sold out 🤷🏻‍♂️ Something is always unavailable, poorly maintained. The staff isn't the friendliest, but I'm sure they can't help it, they're just incredibly poorly managed.

Was a bit chubby. Otherwise like any other Burger King

Vodafone has no cell phone reception in the store and the WiFi doesn't work either. So the app is non-functional. I'm having this problem for the second time now. There is no longer a third attempt

Got vanilla, ordered strawberry. Thanks for nothing.

Always clean and nice staff. Keep it up

Typical Burger King... Even though the shop is a little old, it is still clean and cozy.

Cleanliness is zero 0️⃣. The food is cold 🥶. No, I don't recommend it to anyone 👎🏼

This Burger King is just wild! First of all, the opening times are neither online nor on the sign on site. E.g. According to Google they are open, but you arrive and the store is closed. What also happens often is that the interior rooms are locked in the afternoon and only drive through is offered. It's always a surprise to see what's broken there. Sometimes it's the drinks machine, so there's a ladder in front of it and you're supposed to use the machine through the ladder as if it were the most normal thing in the world. Of course, it is often the ice cream machine that is broken. In some cases, the digital pickup display only shows the Chrome browser open. You don't even need to try delivery. It arrives hours late and it is always a surprise what is delivered. What you actually ordered will definitely not arrive. It's a real adventure every time you step into this Burger King. Enter at your own risk!

Soft drink machine: Cola: Not available. Cola Lime: Not available. Only Cola Orange was available. Stupid. Order terminal: When you choose a burger, you are made to believe that you can only choose between a small and a large menu. The Burger Without Everything option appears like a grayed out menu option on Windows. There are no such lousy tricks at McDonald's terminals.

Very long waiting times on site, even though only half of the tables were occupied. In total we waited 30 minutes for our relatively small order. Absolutely inappropriate for a fast food restaurant! During that time we could have ordered good burgers via Lieferando and had them delivered in time. Unfortunately we won't be coming back

Fortunately, Burger 🍔 King is the same everywhere

They didn't want to take the order, they told me to order from the machine.

Very very friendly staff Mr. Kundt and Mr. Ludwig very funny people understand a lot of fun. We also had a lot of fun. It doesn't get any better than that. So five out of five stars for both of them.💪🏼

I can only report positive things. The food was ready quickly and I was served politely. Mr. Ludwig was very friendly and helpful. So I was very satisfied!

The most unpleasant Burger King visit of my life. The employees meet at the counter and openly talk negatively about you and make you feel bad. We are the only guests and maybe we just disturbed their peace, but sorry, that's your job. It's hard to enjoy food when people are staring at you the whole time. We won't be coming back, you don't have to give in to such disrespectful behavior!!!

Burger King. No privacy when eating. Dirty tables and overpriced burgers have nothing in common with those in the photo. Ordering on the touchscreen annoys me so much. The icing on the cake is that I have to fetch my colas for the family myself. How is that supposed to work? Balancing 4 drinks.

If Burger King's reputation wasn't so ruined by various research, you might like it there. In principle everything seems okay here, but the uneasy feeling spoils your appetite.

Music way too loud. I've never experienced anything like this in a Burger King, MC or similar. More like a disco. When you ask to turn it down, you say yes, but nothing happens. One of two drinks machines is broken, it's not a big deal, but if half of the drinks and ice are missing in the other one, it becomes stupid. At least it was clean and the food was as expected.