Burger King in Lübeck

My husband persuaded me to go to Burger King instead of McDonald's... What can I say... Amazing! 🤩🤩🤩 Never again McDonald's! Burger King is miles better... The app also has lots of useful coupons! Excellent value for money 👍 The service was also very good... We had the Whopper, Big King, Long Chicken, Garlic Chicken, churros, fries, nuggets, Bacon King, and the cotton candy drink. Everything was great. And you feel like you're holding more than at other burger chains.

With the patience of a monk, I waited 25 minutes for my order at Burger King in Lübeck. No problem, I thought. What takes a long time will eventually be good. Spoiler alert: It isn't always. I felt like I spent half the evening among a huge crowd of waiting people; several cars were parked outside, and inside there was a flurry of activity. The employees were visibly hardworking, busy, and doing their best – to be fair. In the end, the 25 minutes stretched to almost 40. At least I was properly hungry again. When the food finally arrived, disappointment followed: two burgers that impressively demonstrated what happens when cold ingredients meet a cold bun and are barely held together by a lukewarm, cheap sesame seed bun, in the middle of which lay an equally lukewarm patty. The result: everything was cold, sad, and astonishingly tasteless. This is not what royal dining looks like. This review is less of a complaint and more of a warning to my future self: next time, you'll know better.

Hi! We were here on a tour. Everything seemed fresh and clean. We received a friendly welcome, and the food was fresh and delicious. We got takeaway. Highly recommended! Best regards

Best Burger King burger I've ever eaten, but a little slow.

The service was very, very good, especially Mr. Sien, who was very polite and helpful. However, the cleanliness could be improved.

Great Burger King, I'd love to come here.

I used to enjoy going to Burger King, but that changed today! I was at the drive-thru around 2:30 pm with my two children (ages 6 and 2) and wanted to order. My little one was getting a bit restless, so the employee asked me if the children could please be a little quieter, as she couldn't hear me very well otherwise. Up to that point, it was fine, but when the little one started screaming, the employee rudely said, "No, I just don't have the patience for that!" So much for "the customer is king." Making such a rude comment without even knowing why the child was screaming is completely unacceptable. Of course, I canceled my order and left. That was the last time I'll be going there.

Best Burger King in the north. The ones in Kiel are awful by comparison. The food here is fast and super fresh. Delicious, thank you!

Mr. Sien really brightened my day; there should be more employees like Mr. Sien here.

A very friendly Mr. Sien served us at the drive-thru. His positive attitude made us devour our burgers with a smile on our faces!

I'm giving two stars for the fabulous vegetarian selection, which would taste much better warm. The fries were at the right temperature, but the burgers were cold. My partner's meat burger was also cold, not even lukewarm, but all the burgers were really cold. The friendly staff deserves one star. A small soft-serve ice cream cost over €2 (I unfortunately don't remember the exact price), and the cup wasn't even half full. When we asked, they said that was normal. Aha, at McDonald's you get twice the amount for less money. Overall, we weren't impressed, sorry 😕

They put onions in a burger without onions. Even though the burger itself had a piece of paper saying "no onions." And the sauce in the burger was tasteless, sour. And it took us half an hour to get here.

Food was great as usual at Burger King, service was quick and reliable, everything was as ordered, only the ambiance wasn't perfect due to the busy street.

Ms. Giasing was absolutely fantastic – super friendly, helpful, and totally professional. She was a huge help. Highly recommended!

As expected... We weren't disappointed. 😅

The prices have become an absolute outrage for the quality. I used to enjoy getting an extra long chili cheeseburger, but the price-performance ratio is simply unacceptable now. I haven't been to Burger King for a year now; there are much better alternatives.

It was really good a few years ago, but the staff has gotten much worse. Long waiting times and the quality has noticeably declined. It's a shame.

Disgusting! The cheese was missing from both of my burgers. When I pointed this out, the employee took the burger apart with his bare fingers right in front of me at the counter, in front of several other customers, and then took it to the back. The cheese was added to that exact burger and returned to me a few seconds later. Unfortunately, the thought of someone poking around in my food completely ruined my appetite. I threw the burgers away and will avoid this branch in the future. Enjoy your meal.

Yesterday, I was having a bad day and came to eat with you, and I must honestly say Mr. Brahim brightened my day with his jokes and humor. Thank you!

It was a bit busy...and the staff couldn't keep up...but despite the stress, they were nice and friendly...so everything was OK.

We go every Monday and it's wonderful.

Eat at Burger King instead of McDonald's.

Show some respect to your employees and do not throw toilet paper into the toilet or on the floor in the locker room.

Best employee at Burger King: Mr. Brahim

The waiting times are endless and it stinks terribly.

I wish this beeping would stop because it makes you think you're at a train station.

Okay, but nothing special. Typical Burger King – clean, fast service, the food was as expected. Not bad, but nothing outstanding either. Fine for a quick stop, but that's about it.

Excellent service, Mr. Sien and Mr. Benchakot are very, very kind. I always enjoy coming back for a Grepfrut Schprite, with or without cotton candy 😆

The food was delicious. I'd gladly come again.

Last night, I went to Bürgerking for the first time in a long time. I asked at the cashier if I could get help with the computers. An employee, Ms. Gläsing, was there immediately and said she would be happy to show me how it worked. The lady was very friendly and explained everything calmly and in detail. I was very satisfied. I'd be happy to come back.

The staff, especially Ms. Gläsing, was very friendly and attentive, and the atmosphere was pleasant and clean. We'll definitely be back—highly recommended.

Everything tasted great; the burgers were fresh and delicious! 😊 I'd especially like to mention the employee, who was very nice and friendly. Great service, I'll be back.

Ms. Gläsing was very accommodating when we had a problem with our order. While other employees ignored us, she helped us and took care of the problem. Thank you very much! When everything arrived, we were happy and satisfied :)

We hadn't been there in a while and thought we'd give it another try to see if it had finally improved. Surprise, surprise, not at all. The prices are even getting higher than McDonald's, and what's pictured is supposed to be a medium fries? What's a small one then? Two fries? We ordered two meals, and both were like we were just unlucky and didn't get enough. Burgers were a matter of taste, although the Big King XXL, for example, tasted quite mealy. So, the restaurant itself was fine, but the quantity for the price and the taste were just okay. We'll just have to wait another two years in the hope that something will have changed by then.

Today I had the great pleasure of being served at Burger King by a true service genius: Mr. Sien. From the moment you entered the restaurant, you could sense that someone here was passionate, heartfelt, and genuinely happy with their work. With a radiant smile, he greeted every guest as if they were a regular – attentive, friendly, and genuinely interested. Mr. Sien embodies perfect customer service: fast, efficient, yet incredibly human. Not a single action was taken, not a moment of rush – everything was spot on. Even in stressful situations, he remained calm and professional, as if he had personally written the service manual. When I received my order, everything was perfectly prepared – hot, fresh, and accurately packaged. But what truly impressed me was the way Mr. Sien interacted with the guests. He created an atmosphere rarely found in chain restaurants: warm, respectful, and motivating. Employees like Mr. Sien are the heart of every company. Mr. Sien is no ordinary employee – he is a shining example of what service should look like. Burger King is lucky to have someone like him on the team. A true king in the burger kingdom! 👑

Security was nice but ripped me off. The drive-thru was already closed. Now I have to go to Meccan even though I wanted a whopper. I don't like it. Best regards

Clearly the best Burger King I've visited and experienced so far... Would you like a little more with the extra side dishes on your burger? This is the place for you. The service is always friendly, even on weekend evenings, a security guard opens the door for you. The flat screen TV above the cash register is full of screens informing you about current offers... Cleanliness is good, the restrooms are okay too... Also important, the Burger King crowns are almost always available, simply awesome. The only negative I can give it is that this Burger King still doesn't have a soft drink dispenser for self-service, meaning all-you-can-eat soft drinks... Here are some photos of the Double Whopper and Whiskey Bacon something or other. As I said, the pictures are not embellished, but open as served 💪💪💪

Today, October 11, 2025, I encountered a truly audacious staff. Four of them huddled together, talking and laughing nonstop, neither working nor serving the waiting customers, as the entire conversation group had their backs to the customers (permanently). Even when waiting customers were pointed out, regarding the wait time or missing items, they continued to turn away and continue talking to their colleagues. I had to wait 40 minutes for a hot brownie and veggie nuggets. You can recognize the ladies, who unfortunately prefer talking to serving the long-waiting and ignored customers, by their Spanish accents and "appearance," as far as one can tell. Simply audacious employees.

Unfortunately, one always has the feeling that the staff are already overwhelmed by the mere task assigned to them.

Finally a clean Burger King restaurant...even the restrooms are clean...I haven't experienced anything like this at this chain for a long time...I'm thrilled :-) the food was normal...standard Burger King

I've just waited 40 minutes and still haven't received anything. I'm curious to see when I'll get my food. When I inquire, I'm just given a fob.

The restaurant was about two-thirds full, but unfortunately, the wait time for our order was about 20 to 25 minutes, which I think is far too long for fast food. The order was complete and warm, and the restaurant was clean.

Definitely not again! So, I went to Burger King recently, and let me tell you, I was absolutely stunned. The food was ice cold, the service was a disaster, and those ordering kiosks just didn't work at all. The place was dirty, cold, and completely neglected, and I had to wait forever for my food to finally arrive. And then, as if that weren't enough, they artificially inflated the prices at the end by adding a €4.50 surcharge to the menu for the burger, which already costs almost €10. In comparison, you get significantly better value for money from other restaurants. It was simply an absolutely terrible experience, and I can only advise everyone against it.

Apart from the fact that we had to wait quite a long time for our food, the restaurant is very clean and chilled.

I'd be a bit cautious about paying by card at the drive-thru. I ordered a meal once and it was debited from my account twice because they claimed it didn't work the first time. Really great 😝 September 30, 2025 Ordered a double Whopper with an extra onion at the terminal and paid €0.50 more for it (to go). The end of the story: They removed all the onions. I had a double Whopper without onions. That's really pathetic! It's so hard to imagine just reading.

Mega service and the chicken nugget burger is awesome

Very clean, friendly and accommodating

The worst Burger King I have ever experienced, completely wrong order charged, when I asked they said yes I did that which was in the program, I then said no, not at all, I was also charged for a Coke which I had not ordered at all, and a cheese sauce was charged extra which was also not extra in the order but in the menu, there were two long hairs in the fries which is also really tasty, thank you but never again, I would advise everyone to avoid this shop and look for an alternative

Everything ok, would come again.

I'm very dissatisfied! I bought two meals and a children's menu – but only the children's menu included the sauce. On my last visit, I also ordered two meals and discovered outside that two hamburgers were missing. Mistakes like this are really annoying! Do these problems only happen to me, or is this just a general lack of precision here?

Vomit right in front of the entrance and nobody cleans it up

Huge praise to Mr. Steinke! You can immediately tell that he works with genuine ambition and passion. He makes every guest feel welcome and demonstrates that good service isn't something to be taken for granted. An attitude like that lifts the entire team up – absolutely amazing! Keep it up, Burger King needs more people like him.

As soon as you enter the store, you immediately notice Steinke's positive charisma. He gets things done, is ambitious down to the last detail, and brings an energy that enhances the entire visit. You can tell that this isn't just hard work, but genuine dedication. People like these make all the difference – kudos to Steinke!

When talking about Burger King, Steinke has to be singled out. He shines with motivation, ambition, and truly clean work. It's rare to see someone with so much drive and ambition in the restaurant industry—and that's exactly what makes a visit here so special. Thank you for your dedication; it's contagious!

Fast, hot and delicious...a full 5 stars

Very good Burger King XXL menu.

No, slow and forgetting things when ordering

Always more expensive, food cold, fries mixed cold with warm..always so

Today I was in this place for the first time and I thought it was better than in McDonald's, I ordered for 56 euros and the food was very disgusting and I advise everyone not to go here (it's total crap 😠😠😠

Very good Burger King, clean, and the food comes quickly. I like eating there.

The burgers were delicious, and the vegetarian/vegan options were excellent. It was a little loud, but that was due to the people in the shop, not the employees or the shop itself. You can also get quite full.

The only positive thing was that it was clean and the staff was friendly. Unfortunately, the food was very bad. The burgers were burnt black, the nuggets were dry (they were kept warm), the fries were reheated and oversalted, and the cups of Fanta weren't filled enough. Unfortunately, I can't recommend it at all. Although we usually like going to Burger King, we won't be coming back to this restaurant.

We were there last Sunday around 2 p.m. Yes, it was packed. But the fact that we then, after waiting for over 20 minutes, only got three of our four burgers lukewarm is ridiculous. They were just standard burgers, like the cheeseburger and chili cheeseburger. If you're going to make customers wait, the food has to be really hot, especially since the burgers are supposedly prepared fresh for each individual order.

Annoyed by the waiting, waited 25 minutes for 2 burgers and then got cold, next time I'd rather go to McDonald's

The Burger King restaurant at the entrance to the Lübeck Mitte motorway is easily accessible and offers a quick way to eat on the go with its drive-through. Service is prompt, the restaurant is clean, and the staff is friendly. It's convenient for a stopover while traveling.

I think this Burger King is one of the best it looks very nice You have a lot of space and here there is also a good selection

Very well received by the owner of the campsite, very friendly and pleasant.

As others have already mentioned, the wait time was far too long. 20 minutes from ordering at the drive-thru to the delivery. And that was with only one car in front of me (also not much ordered). Next time in Lübeck, definitely McDonald's.

Everything is very nice. Nice children's room where you can leave the children. Overall very clean and comfortable.

Great, the food is delicious, the staff is friendly, and the atmosphere is decent. All in all, it's lovely👌

Everything was great. The staff were nice.

Disaster! We were at the drive-thru here yesterday and waited 45 minutes from ordering to receiving our food, even though there were only three cars ahead of us. On top of that, some of the food even arrived cold. That's terrible. No apology or anything from the staff about the situation.

Disaster Waited at the drive-thru for 45 minutes yesterday afternoon!

After a long time (about two years), we went to Burger King again, or rather used the drive-thru, to get two Big King meals with fries, mayo, and a strawberry and chocolate shake each. We were looking forward to it. We then went to the parking lot of Bauhaus (about 400 meters away) to eat there and then run some errands. First, the fries: they were delicious and hot. Tasted like they were freshly made. Mayo... well, okay. It said "fries sauce" on the bag. It tasted sour and quite runny. Not my taste. The strawberry shake and the chocolate shake were also very tasty. Now for the Big King... disaster! The burger was definitely not freshly prepared (they advertise at the checkout that every burger is freshly prepared, so it can take a while). It was simply cold. The burger bun smelled and tasted old and musty and was crumbling apart. The burger sauce tasted sour (or was it the meat?) and the lettuce leaves had some brown spots. Neither of us finished the burger and threw it away. I would have liked to return it, but unfortunately we didn't have time. Conclusion: Next time, we'll go to McDonald's. The burgers aren't always hot, but they're not stale.

Not a particularly inviting Burger King branch. At least when I was there, especially on the terrace, there was trash flying around. Trays weren't cleared away, and tables were often greasy. The interior is much better, although they could have paid more attention and attention here and there. Those were just my impressions, though. Prices at Burger King are definitely too high these days in comparison.

In 95% of cases we take it with us and it tastes great, today the burger with chicken was probably a moment too long in the fryer

Unfortunately there is no free wifi which is a shame

The food, as always, tastes fresh and delicious. Unfortunately, all the empty tables are completely dirty. The service is okay. It's friendly, but sometimes it's difficult to understand.

I've never experienced such a slow store. It's Tuesday evening, almost 7:30 in the evening, and I've been standing at the drive-thru for 25 minutes, and it's moved three cars ahead. This is unacceptable. In total, I stood in line for 57 minutes before my order was handed to me. During the handover, I didn't even get an apology for the long wait. Only when I asked about it did I get the excuse that they were busy. When I pulled into the drive-thru, there were eight cars ahead of me, and I didn't notice any particular rush in the restaurant itself.

Moin! Actually, it's okay, just a Burger King. I'm from central Germany and expected to be greeted with a warm "MOIN!" Unfortunately, nothing like that happened, hence the 3 stars.

Ordered quickly via terminal and got what I wanted. The food was fresh and clearly labeled with stickers. Top

Always delicious, the fact that ordering is only possible via vending machine is disgusting. Unfriendly to customers, especially in front of a football stadium. Standing at the vending machine for 5 minutes just for a quick burger. No thanks. 187 staff very unfriendly. They simply turn away when asked questions. As a result, I got food from Fresch across the street. Conclusion: Avoid Burger King. They don't want any more contact with customers!!!

This is where the expression, resoling shoes while running, really makes sense,

Things have gotten worse over time. Now, every burger is cold when it's served, and I don't feel like complaining every time. I just go somewhere else. It's a shame, really.

The food wasn't as usual. The hamburger wasn't hot. The onion rings were soggy.

The burgers were okay. Unfortunately, no one was keeping track. We waited 43 minutes for a takeaway order. It's not fast food, really. One portion of fries was missing - they refilled them. Unfortunately, two sauces were missing, and the staff didn't know the difference between fries sauce and mayonnaise. Carelessly packed in a bag and then put it together properly at home. Where is the nearest Burger King, or is it like this everywhere?

The slowest drive-thru in the world. One car ahead of us. Waited over 30 minutes. The food was okay, as always.

I ordered a Crispy Chicken and a Double Cheeseburger at the Lübeck branch 45 minutes ago. I drove home (a 35-minute drive) and discovered that I only got a plain cheeseburger and that my Crispy Chicken had a blonde hair on it. I ate the "Double" Cheeseburger, threw away the remaining 1/3 of the Crispy Chicken, and put the hair in a bag. Too bad, I've always been satisfied with BK Lübeck.

Very rude staff! The blond guy with the glasses!

On the drive in a friendly, quick transaction

Very friendly staff and the food tastes great. Better than McDonald's.

I was there on Friday, it was very good, the first time in my life I was there, it was a bomb, thank you, Germany, Wallah, life is good, Babo in the line

Clean, delicious burgers, central location. Unfortunately, after my review, I didn't get a drink like the one pictured below because the lady behind the counter wanted a code from me to enter into the cash register. Unfortunately, you don't get a code from the Google review... I'm a bit disappointed 😞

And the staff definitely meets the standards of Burger King

Patty burned too much salad from the service the hot blondies forgot

There were two of us there. My burger was cold, but they made it again without any complaints. What I also didn't like was the cold cheese on the warm burger. A major drawback: few vegan ingredients. No milk alternative, no vegan mayo to choose from on the screen with the fries, no vegan cheese for the burgers. Definitely room for improvement. Now I remember why I haven't been here in so long.

Very nice atmosphere and great service 🤗

A very nice place to stop on your way north. The food is familiar. I was pleasantly surprised by the very nice, clean, and well-maintained changing table in the accessible restroom, which is locked; you have to get the key from the counter. Plenty of parking is also available.

First, two large fries were forgotten. Then I realized that a large fries at BK is a ridiculously small bag. At first, I thought this was a mistake, but it was corrected that this was a large portion.

I waited over 30 minutes for three burgers. They don't push anything in between, even if you only want one thing, like a drink. Everything is served in the order you order. A lot of people just stand around looking stupid or do things that aren't as important as the customers...!!!