Burger King in Lübeck

I've never had such a cold burger before. It was really the last time I was there!!!

It's going very slowly...... You have to wait 25 minutes for your order, definitely too long Why are the orders not coming in order?

A classic Burger King. You get food as expected. Everything fits. The waiting time is sometimes a bit long.

You are by far the worst BurgerKing I know. I ordered four burgers. All with extra cheese. I don't have extra cheese on a single burger. Not only do you regularly miss burgers in a take-away order and you then hear that you can check whether everything is complete when you receive the goods. Now you have to open every damn burger and see if they can put a simple slice of cheese on the burger. You're getting on my nerves now. That was the last time I visited you.

I wouldn't call it fast food: you probably have staff problems, but then it's better to close: my food was no longer hot and it took a long time at the counter

one peace at the counter the t-shirt are burger tied. The sauces for the burger with beef were not available so you couldn't get the T-shirt except via drive, no flexibility. yes it was very busy but we had to wait over an hour for our takeaway food. Many who came after us had their food beforehand and then the burgers were cold even though we only ate in the car. The only thing that was really good was the milkshake.

I was at Burger King today and there were a lot of people in front of me who ordered after me and my number kept getting pushed back

I had to wait 30 minutes for my order today. I'll never go there again.

Overwhelmed staff, food was almost cold when it was ready to be picked up, parts of the order were mixed up... All in all, not a recommendation...

Food took over 15 minutes to complete. Service staff in training, crowds in the ordering zone,

40 minute wait at the drive through

Normal Burger King, unfortunately I had to wait 15 minutes for a simple cheeseburger...this is not fast food.

Drive in is sort of out of order

Burger King with solid performance - reusable, plant-based - everything works! TOP

I just had to wait 25 minutes for my menu... fast food... then muttered at the counter that the receipts were gone. Instead of an apology there was a burger that was already a bit over the top... I find it difficult. Too bad...

No service as orders can only be made at the terminals. Waiting time for a chicken burger was 10 minutes, even though there were only 2 orders to process. The store was sparsely visited. Chicken burger almost cold...so it couldn't have been freshly prepared. It cost €6.29. Too expensive for me for a cardboard roll with a cold fried piece of chicken schnitzel, a lettuce leaf and mayonnaise. I was there last time.

Burger King in general has slowed down a lot and this one here in Lübeck has confirmed it. Burgers look like they are 2-3 days old and the nuggets taste like cardboard anyway. The meat patties look very dark at the edges and the burgers are not even lukewarm. I think it's a shame because I actually like Burger King.

Food is good. Staff but endlessly overwhelmed, waiting 45 minutes for food is not uncommon here

Unfortunately we have to wait a long time for cold burgers. When we informed us we were met with suspicion. It's a shame we're used to something different from Burger King

I just ordered 2 crispy chicken burgers, there was hardly any lettuce on them, so bland and dry. Then my chili cheese fries, with so little sauce that I had to eat half of them without sauce. Unfortunately I'm very very disappointed. In addition, the waiting time in the drive, where there were two cars in front of me and the store was empty, was enormous. Then I had to wait another 10 minutes because the fries weren't ready and then he remembered at the window that the chili cheese nuggets weren't ready either. He did offer me a large fries instead of the nuggets. But I've already had fries twice. That was enough.

Nicely decorated Burger King. Food is always great. The only downside is that the food delivery takes too long.

Very long waiting time even though there was hardly anything going on. Bacon not fried.

Apart from the fact that the food here isn't always right, you can actually eat quite well here. The mango is that there is no Wi-Fi here and especially if you take a large menu, the Coke runs out very quickly, as if it had a refill function. You could also do a lot with it here. And unfortunately it always opens later ...

In some cases the workers are overwhelmed. You ask something, they offer you everything, but if that's what you want, it doesn't work. They then quickly become annoyed and stop talking to you. You order ice cream and other things, but the ice cream is given first so that it melts nicely before you get the rest. 👍🏼

Hello, I was at the Lohmühle in the evening as I often do! And ordered at the great terminals that are now available everywhere, there wasn't much going on but there were probably 50 guests in the restaurant and it should actually be possible to deliver the golden standard. Something can always go wrong, but the trick is to deal with it and at least communication with the guests must be possible! Apologize briefly and suggest how to solve the problem. Instead, they turn around without a word and reach into the chute to conjure up another bag of nuggets. These weren't really good either because they weren't hot and crispy either, yes hotter than the previous ones but just not as good as they can be if the holding times are adhered to. On the other hand, a little note about the location where the staff can't do much, but if the toilets are being rioted, the two security guards should leave their cell phones and do their job! Just wasn't a satisfying restaurant EXPERIENCE! It would be nice if something changed after these lines.

The concept of fast food is not clear here. Ordered 2 burgers, took 15 minutes to take away. Too few employees

The beeping sound when an order is ready is way too loud...

Unfortunately you have to wait a long time for the food... drive even worse.

Large vegetarian selection. Unfortunately, something is often forgotten, but if you bring it up you get it without complaining. 👍🏻

Probably the slowest Burger King in all of Germany.

The beeper is extremely loud but for bk it was really very stable food. Service was polite :)

It would have been better if I hadn't eaten there. It was a waste of time and money and it wasn't worth spending money on. (Employee Warren also rude and no help at all)

The food was expensive the staff were rude and unhelpful. It's just not worth it.

The food was very expensive and the employees were rude.

Typical Burger King. Just fast food.

Despite the full shop, everything went relatively quickly. Staff seemed experienced and competent. Food according to expectations.

The order was ready quickly. Delicious as usual.

Extremely long waiting times, staff are completely overwhelmed.

Often super crowded and with long waiting times. Employees are generally friendly and helpful

A waiting time of no less than 25 minutes. We are annoyed! That was the last time.

Burgers are standard. Service always seems a bit unfriendly and overwhelmed.

You're looking forward to going to Burger King before work, and the employees are clearly overwhelmed! Half of the order wasn't included, apart from that the burgers don't look like a yellow egg... it's a shame what Burger King has become

Perfect after the Helsinki-Travemünde ferry! The only stupid thing was that the music park was right next door. So there was a lot going on. However, the team handled everything very well and produced as quickly as possible. All in all, recommended! We'll definitely come back at some point

As is now the case in every fast food restaurant, you order here right from the start using the ordering machines. It worked perfectly and the technology didn't fail. The food took a little longer to prepare. The motivation of the employees in the kitchen is clearly visible on their faces. Who is surprised, because the shift manager is a genius on the technical level, but a failure on the interpersonal level. If it didn't go fast enough, he would serve it piping hot to the employees in front of the customers. This then led to almost every order being incorrect. Not just ours, but those of surrounding customers too. It had to be improved quite often. Well, hunger drives it in, the fat drives it down and decency drives it in. Except for the grumpy guy in charge, it was fine.

Waiting time is the horror. Otherwise the store is completely fine

Food tastes good in itself if something is not forgotten or prepared incorrectly 😅❤️

Service as usual facility was surprisingly really good. Modern, well-maintained, clean despite the large crowds, up-to-date ordering terminals and a manageable number of different payment options.

We had to wait 22 minutes for two standard burgers, which is simply too long because the employees don't have an all-round view!

You are the hottest. It was packed, never less than 16 open orders and a long queue at the drive. You were organized, correct, friendly and even the toilets were meticulously clean. Top!

Over 30 minutes waiting time in the car queue.

I ordered a long chicken with extra salad but got a long chicken with extra petty!!

Beautiful and well-maintained Burger King

Super good service, everything hot and tasty. Gladly again 🙂

The meal took over 30 minutes to finish

23 minutes for a portion of fries + nuggets...

Feedback on my orders at the Lübeck branch, BK-15440: Good day, Unfortunately, my last two visits to the Burger King branch in Lübeck BK-15440 had a negative experience. During my visit on July 21, 2024, I ordered, among other things, a strawberry milkshake 0.4 L. The cup was at most half full. Unfortunately, I only noticed this when I was eating it at home. During my visit on August 11th, 2024 I had to spend a whole hour! waiting for my food. Is it now called SlowFood instead of FastFood? :) Kind regards.

This is probably the slowest branch in Germany. Waiting times of 20 or 30 minutes are quite normal here. Just don't come here if you expect "fast food".

The order took a while but otherwise everything was fresh and correct

On Friday afternoon the shop was half empty and I waited 25 minutes for 2 cheeseburgers. Other customers who were there before me also got things like their nuggets or burgers plus small fries with a drink very late... They were all small orders and the burger counter was always full from the moment I arrived Of course the food was cold too 👌🏻

This has happened several times now when we were at Burger King in Lübeck and I used the women's toilet. At least one of the three toilets was heavily contaminated with the previous woman's residue. And two out of three toilets ran out of toilet paper.

Long waiting times and then the order is incorrect and cold... When asked about this, the employee was rude and unfriendly…

Unfortunately very long waiting times. So after 40 minutes of asking, the order was processed. Apparently it was no longer in the system. The waiting crowd suggests that the concept/system is not working quite correctly

Cold burgers. Once again. At least the fries were warm. Better: take it home next time and put it in the microwave. . Update November 3rd, 2023: Exactly like last time - in both burgers the slices weren't even close to melting into the patties. So: next time it's better to drive 200 m further towards Schwartauer Allee. Very unfortunate. Update August 10, 2024: Unchanged: Extremely scary waiting time, the temperature of the burgers can only be saved by microwave, but delicious. New start will take place in 2025. 😏

Long waiting times and the burgers are cold at the table. There's no need to talk about the prices

Largest juice shop in Lübeck Waited 2 hours for a small menu, got cold food, shop smells and is unclean, far too many abnormal actions from the employees such as picking their noses and working without gloves. Never again and not recommended!

Waiting over 45 minutes for a billo menu - that's not normal!

Slow food, stupid comments to each other, rude and overwhelmed. “Food” lukewarm. Like from a microwave. If you look at the prices, you'd think you were in a restaurant with service. Better to use the one in the city center.

Just go to McDonald's It's so sick that you have to wait 30 minutes for 1 fries and 1 drink for 2 citizens. The food isn't even good and you can honestly save yourself the time. All the garbage cans are full and you can't dispose of anything, which is why it just looks dirty and everyone is really annoyed by the waiting time. Employees are also unfriendly. In any case, something has to be changed in the system, that's not possible.

For anyone that wants to have a quick meal, i very much suggest staying away from this Burger King in the evening hours. Me and my girlfriend have waited 50 minutes for a 1 small burger menu with a soda, the place is understaffed and has way too much demand, i suggest going to the nearby KFC or McDonalds, they are very quick with the orders and taste better.

Somehow not recommended. The order terminals do not work properly. Scrolling to select a different sauce is possible, for example. Not often. If you point this out, you will be portrayed as stupid. And then the employees look stupid when they see it actually doesn't work. Napkins are only available upon request. I'm really disappointed with the store now.

Extremely long waiting times, the ladies at the checkout prefer to clean their fingernails 😂 Doesn't have to happen again

Normal Burger King. Went there at a busy time and had to wait a bit. But the food was very good (for fast food). Fresh, crispy and hot

Good food as in any BK around the world but restaurant was really dirty and service very slow (25+ minutes to get an order placed off peak via kiosk). Way below acceptable standards.

Food was good and freshly prepared. Even though it wasn't very busy, it took quite a long time for a fast food restaurant. The service was friendly to me, so I don't deduct a point, it was definitely not the same for others, for no apparent reason. Overall, I would definitely come again.

Slowest BK I've ever visited! The waiting time at the drive-in is no longer reasonable.

I find it very expensive. The Big King

Abnormal waiting times. After half an hour we still haven't had our burgers... even though the place isn't particularly full...

Employees don't speak German and are rude

Plan for a very long waiting time in the drive of at least 30 minutes

I'm thrilled with how big the veggie offering has become. That simply puts the competitor 500 meters further in the pocket. Taste good too. The only thing that is annoying is the small and not very comfortable dining room and the terribly loud pinging when a meal is ready.

Very slow, it's a fast food place, I waited 40 minutes for my burger

This place is ideal for filling your stomach with high-calorie stuff

Today I tried Burger King for the first time in a long time. Since there wasn't much time, I queued at the drive-thru. Unfortunately, it had nothing to do with fast food and fast food restaurants. It took me about 30 minutes to hold my food in my hand. The onion rings had probably been ready fifteen minutes in advance and were no longer crispy at all. For the money you pay today, I could almost have visited a restaurant in that time. It's a shame, that will probably be my last visit to Burger King for the time being.

Unfortunately you had to wait quite a long time until you got the food

Cold burgers, unfriendly, annoyed shift manager/waiter, then had to wait forever for the new burger. I can't recommend the store!

Employee can't tell the difference between a cheeseburger and a hamburger. He tried to explain to me, after I pointed out that I ordered a hamburger and not a cheeseburger, that the hamburger has cheese on it.

“Slow Food at Burger King Lübeck Lohmühle!” If you have a lot of time and want to put your life to the test, then the Burger King in Lübeck Lohmühle is just the thing for you! Not only do you wait at least 30 minutes for your food, you also get a free lesson in patience. The employees? Well, they could easily pass for extras – as unfriendly and listless as they are. The food is a real surprise box. You never know what you're going to get! Once a cheeseburger without cheese, then again fries that have seen better days. And hot food? None! Everything is so cold here. Conclusion: If you are into adventure, you should definitely stop by. For everyone else: save yourself time and nerves and go somewhere else. 🌟

13:38min.Waiting time=gives fast food a new name!!!!!

After a long wait at the drive in, we got 2 cold burgers with cold cheese and old cold bacon. Never again!

Its ok 👌 but long wait for fast food 🤔

At the time were we there, really busy. That's why we had to wait rather long. They didn't have time to take away trashes, so a trolley was really full and a garbage everywhere. I ordered a chicken burger and that wasn't so good.

Unfortunately only one star is possible... As usual, the food is BK, but what doesn't work (and has often been criticized here) is the waiting time. We had to wait well over 30 minutes for two menus. Customers were piling up both in the drive-in and at the counter - even though there wasn't any more going on here than anywhere else. Luckily our order was correct because a customer at the next table practically collapsed when he pointed out his incorrect order. Unfortunately we won't be going back here.

“Service” at the drive in is a disaster. So incredibly unfriendly. If you don't feel like doing this job, you should leave it. Fries and burgers have become significantly worse.

Fries and the chicken burger are a thousand times better at McDonald's

I'm standing in the drive-in for 40 minutes, exactly 2 cars in front of me... then it's my turn and of course the food is cold!!! This is how you lose customers, what a disgrace!!

So with all the love, if I worked like the employees there, I would be out of my job tomorrow. Today I waited another 20 minutes for my “fast food”. The store was not very busy and the employees were pushing trays from point A to point B, but little happened. Can't you employ sensible staff there? What if the store is full plus drive in, do you have to wait an hour? I mean in almost every restaurant it's quicker. Made my day.

Terrible ordering system, kitchen understaffed and overwhelmed, extremely long waiting times (waiting 30 minutes for a burger is now normal) the whole thing really has nothing to do with “fast” food, the competitor with the golden M does it many times faster. It's a shame, because otherwise the food actually tastes okay.

If you want something quick to eat, you're in the wrong place here, this is not a fast food restaurant. The employees are hopelessly overwhelmed and I'm glad not to see what's going on in the kitchen. It takes 40 minutes from the start of the drive-in to receiving an order. Absolutely unacceptable

We waited legit 1 hour, uncool brother, the woman at the counter thought she was funny, her humor was 0/10, she humored Mario Barth, by God they didn't even ask us what sauces we wanted. Was nasty. Oh, today I unintentionally ate meat again for the first time in 3 years because there were meat nuggets in the plant-based nugget bag!

No waiting time at the order terminal. 23(!) minutes waiting time for my order. Order consisted of 1 x chocolate shake and 1 burger, so nothing that requires a long preparation time. Chocolate shake tasted practically nothing like chocolate, burger was dry.