Burger King in Bremen

2 burgers were missing from the burger menu, and that for 30€. ONE JOB - Simply read the order and put the finished burger in the bag. You can't even do that

Terrible!! Bad atmosphere!! The branch manager sat on the chairs outside and talked to the employees about the working conditions. One star is too many.

We ordered from Burger King today. Not only were fries sent instead of lattice potatoes, there was also a burger missing for 8 euros. When we called we were told we can still order something because they don't send a driver out for a burger. So said in German “I’m unlucky”. I first turned to Lieferando and can only advise against ordering there.

One of the worst Burger Kings in all of Germany. Staff is incredibly unfriendly, throws order receipts in the trash and then charges the wrong thing. Food was cold even though I had extras and the burgers should have been freshly prepared. The shop was dirty and untidy. Please never enter the store, even if you have to do it quickly.

Bad service and poor telephone availability

I wanted to grab something quickly tonight, but the employees simply put the ordering machines on display and laughed at the customers 1 hour before closing time! You still have the audacity to serve people

Very bad service!!! The machine was broken, I ordered and paid with my card but it didn't print the receipt!!! I didn't know the my order number to pickup. I asked the employee to help me but she kept me waiting and her behavior was very rude. And for the waiting I almost missed my train! Horrible customer service!!!!!

Very dirty, unfriendly staff, terminals broken. Burger King has once again picked up everything

Worst Bürger King store there is in Bremen. -Employee disaster -Cleanliness disaster -Speed ​​is non-existent You can choose items at the machine that you can't get at the counter. Advertising is advertised throughout the store for items that are not available in the store. Some employees can't even speak German.

Godlessly bad. The food was prepared so slowly that it arrived cold straight away. The order was also messed up, he gave us a tray even though we wanted to take it with us. We gave you the Coke in front of your store, you pissers.

It was so bad that my stomach hurt and I couldn't eat any food. I've been sick for 2 days now.

Ordered food through the machine, didn't get a receipt, informed the saleswoman and asked if I could know my number. Order was called and then I was informed that I wouldn't get the information without a receipt and was indirectly asked to leave. Uhhmm what's going on at Burger King, the lady can even see my order and that it has been paid for. I probably paid 10 euros to learn not to go to stores like that.

Unfortunately, for the second day in a row, no chilled drinks and hardly any carbonation in the drink. When I asked why this was the case, the only answer was that the ice cubes didn't work and therefore it wasn't refrigerated. But does that mean no carbon dioxide? And isn't it harmful to health? I'll call the health department straight away and ask

Just terrible ambience, endless waiting and a maximum of 1/4 of the normal menu. 0/10 absolutely unworthy and thanks to some of the customers it was even dangerous to stand in line.

Advertising is made on the machines, which are NOT available in the store, but there are no options available. LONG wait times. People often beg at you while you eat.

Dirty unorganised BK! 2 months ago, I came and bought €3.99 for a coke with ice and it was warm and no ice ! Today I was reluctant to go again but not much of choice at Bremen station still COKE WIRH NO ICE BUT STILL CHARGE €3.99. NEVER AGAIN ! The place is dirty and full of rubbish !

Moinsen What a terrible idea! I'm not coming back! Again, whatever happened to Burger King? Zero points.! Greetings TOBI

Grill is broken, food is really cold and I waited 1 hour for a cheeseburger 💀💀

Unfortunately the employees are very unfriendly. We wanted to order and arrived half an hour before closing time and were turned away very rudely. The shop was then simply closed, even though it was supposed to be open for another half hour according to official information. Definitely not recommended. I'm not coming back here.

PLEASE WHAT'S THAT ABOUT? As a customer you are not served if you want to pay with cash? Take Away is often chosen in order to pay less taxes (7 instead of 19%) and earn more, despite the desire to eat on site. I was told several times to use the machine. I explicitly refused and was ignored! Also pay attention to the tax rates of only 7 instead of 19%, is anyone filling their pockets here? Chosen to eat here, take away is chosen by the staff... Update November 23, 2024 The Long Texas BBQ (promotion) is served without a box, although it is available in other stores with a box. 3 pieces of meat, respect. Over 8 beggars in the store within 15 minutes, no eviction so customers get harassment for free. When it comes to women, I wonder if they would have been kicked out? Burger King, if you want to lose customers like that, go ahead. Rude, disrespectful, put 6! Bye. Update: November 12, 2024 We just wanted to order the Long Texas BBQ special burger (single item) in a group, which was not possible because the self-service machines were out of service. Sales are only possible as a menu, which is not true; in other shops, individual purchases were possible without any problems, directly at the checkout without any problems. But here at Bremen main station the world is different. Do the employees there not want to make money or why are they so unloving towards customers?

Manager Mohammed treats Customer very humbly. The Coworkers are really good and provide everything what we need.

Moin moin. My order number was told and I walked towards the counter. There were two drinks and a takeaway. It looked like my order. Then the employee put two straws on the table with his hand and turned around. He was trying to catch up with another order, but both straws fell on the floor. I wasn't about to pick it up. The employee didn't even notice, you don't expect him to say bon appetit and have a nice day anyway. I wanted to check my package. Because the content could be wrong, or incomplete. Anyway, it's true that there are two hamburgers, but there is one with fries. The other one got angry, the other one got angry and turned his back on me. The potato was thrown upside down into the paper bag, I tried to fix it but it didn't work. It all poured into the bag. I said it can't be like this. I asked them to change it. Of course, if we can communicate in the same language. Three or four people tried to understand me, they were not even aware of the problem, but later the relatively smart one among them understood and changed it. Of course, by saying things in his own way... What you read in the comments about the employees is true. I don't have high expectations. Package my burger properly and I'll go, I've already placed the order on the screen. I won't choose this place again. Finger weg.

Fast food means quick food. Unfortunately, the order terminal breaks down every time, everything takes forever and I left without having accomplished anything for the third time...

The food tastes standard.. but such a lovely lady with a Burger King sweater helped me so much at the machines and was very polite and respectful. Rarely have I been treated like that here at the train station.. keep it up ☺️☺️

Worst and slow. I have ordered vegan food and was served beef.

Disaster! Never again. By far the mangiest BK I've been to in my life. In addition, the employees are extremely and friendly and most of them cannot communicate in either German or English.

Worst Burger King ever! Start training your staff properly if you can't even tell the difference between cucumbers and jalapenions! Even the shift manager only spoke broken German and the person who handed out the food didn't even really open her mouth. Now about the food: 2 cheeseburgers 1 chilli cheeseburger 1 long chicken & 1x 6 chilli cheesenuggets ordered. Of the 4 burgers, only 3 were in the bag. The cheeseburger had jalapenions instead of cucumbers and all of the citizens were completely old. I waited 20 minutes for my food and you could already see how long the burgers had been in there (take note of the holding time). Nuggets were fresh and warm. Unfortunately I had to get my train quickly, otherwise you could have kept your old food!

Were here at 3:40. Wade very disappointed that the store wasn't open :madge:

Unfortunately, the machines that have been introduced are a disaster, and the mobile phone app is no longer really accepted by the machines. I have been using Burger King for 4 years, and now the point has come for me to turn my back on Burger King. Addition 2024.11.10 now the Samifar coupons are no longer accepted, the cash register is intentionally not attended to for a long time for those paying by cash, so there is a queue so that many customers leave the store and are still coming. , the team that was on duty today, November 10, 24 at 2:50 p.m. should be fired, at least the responsible cash register staff and here beginners are blamed for mistakes made by the old hands.

So the guy at the checkout he played guard and then went into the kitchen and touched citizens... It's really strange that I like kebab more anyway

On November 1st, 2024 at 4:15 p.m. my husband entered the restaurant and asked the employees if they had a microwave in the restaurant and if they could warm up the baby food (Hipp jars) for 30 seconds, then he was told by the shift manager that it wasn't her job and so she wouldn't do it. I then entered the restaurant and pointed out to the shift manager that it was baby food and I couldn't understand why she refused to warm it up. In a loud and derogatory voice, the shift manager said that she wasn't allowed to do it, when asked why she wasn't allowed to do it, she raised her voice and literally said "That's not my job, YOU don't understand that, I won't do it". I then told her that I could speak German, but that she didn't seem to understand that this was baby food. Since she didn't have a name tag on, I asked her several times to tell me her name because I would complain, she said that she wouldn't say her name and that she wouldn't warm the glass and we should find something else now. I would like to emphasize that it is a Hipp glass for our 13-month-old daughter and until the shift manager discussed it with us in the restaurant for 10 minutes, she could/should have warmed up the food for 30 seconds. All she had to do was press a button once. The shift manager called us by our first name, even though I addressed her as “you”. Employees should be made aware that if baby food is involved, it should of course be warmed up. Or rather, the shift manager, who leads the shift and instructs the employees on the shift, should be made aware of how communication with customers should be conducted. This is the first time I've experienced something like this, no matter when or where, we've never had a problem with the baby food not being warmed up. If the restaurants or cafés didn't have a microwave, we were always offered hot water so we could warm it up in a water bath. This has never been a problem in other Burger Kind restaurants either. It is cheeky and not empathetic for the shift manager to refuse to warm up the baby food.

It took me a long time, I missed the train. Stupid employees.

I bought food from here for a quick meal and go to tram and flight. I turned out wait for 30minutes. number 40+ behind me took the food. The number behind keep taking their food. The customers are quite angry. I can’t believe this is a slow food shop.

The food is prepared in a hurry. All employees seem overwhelmed. Owner very unfriendly throws change because everyone at the counter seems overwhelmed

The self service is terrible! No trace of respect! I ordered and paid for food, but then realized it wasn't what I ordered and was even more expensive several times! I immediately tell them it's not the right thing to do and they say they can't give the money back and it's my mistake. They hadn't even started preparing the order at this point.

We placed a cold order and poured Coca-Cola instead of tea, I think everything is clear here

I've never had such a crappy cheeseburger, you can't eat it without water... the place was dirty and sticky, the staff didn't understand me at all, and to make matters worse a homeless guy ransacked the return station and left everything behind ...been there for a long time but this will never happen to me again....

Its was a nice experience.Burger king bhanhof always rocks

Everything is dirty and when I order something, something is missing from the order!!

Was good inspite of so much busy.thanks

Food good, location bad. Lots of crowds. The homeless steal your fries and leftovers from the table! Not very sure.

I've bought food there over 4 times when I go to Bremen and I always spend 70€ because of my big family. EVERY SINGLE TIME MY ORDER IS WRONG I BUY A BURGER FOR 13€ AND I GOT A WOPPER. I WONT GO BACK THERE AGAIN IVE BEEN GETTING WRONG ORDERS TO MUCH

Bad and rude service. Staff sweating in deep fryers and not wearing any hair coverings as required. Rude and dirty

“The employees here are very unfriendly and take annoying care of the customers. It's dirty everywhere, potatoes are on the floor, food is on the floor and the tables are wet and full of bread crumbs everywhere. It's a very dirty and bad place where you shouldn't eat. I felt sick.”

Had severe stomach cramps on Sunday 10/20/24 after my overnight visit. The outside of the store was very dirty.

Very slow, no more fast food, even I had to take my train, all the orders weren't there, almost half were missing. Really mess and time gilding

Waited very slowly for over 20 minutes

Sorry but how can you leave children standing there for 20 minutes who want to pay and completely ignore them. Not at all friendly and totally derogatory when you wanted something, when you wanted to collect and process your order. There were some who complained about rethinking your staff

I would like to give you constructive but extremely critical feedback on my recent visit to your branch. Unfortunately, I have to say that the service was unacceptable and does not meet the standards of a company like Burger King. The two employees at the checkout did not work efficiently or rationally in any way. It was clear that customers who placed their orders at the checkout received preferential treatment. While they received their food immediately, the customers who ordered via the screen were completely ignored. This led to an absurd situation where more than 20 orders remained outstanding while checkout transactions continued to be processed. Such an approach is not only ineffective, but also disrespectful to the waiting customers. The behavior of the smaller, stronger employee with glasses was particularly noticeable. Her manner was not only unfriendly, but directly anti-customer. She showed little to no professionalism and gave the impression that she was physically and mentally unsuited to the service area. It would be advisable to train staff on efficiency, customer service and how to correctly handle stressful situations. Burger King should be a model of service quality, but in this case the visit was simply disappointing and annoying.

I was in the store today, October 11th, 2024, at around 7 p.m., first I had to wait 15 minutes for my “fast food”, cucumbers made even though it was specifically stated that I wanted without cucumbers! My nuggets simply weren't put in, thank you very much for the €7 they now have from me for no reason! Totally unmotivated staff who, by the way, couldn't even call up the numbers correctly. Very bad loading and very bad staff

Underground! All four terminals weren't working, the store was almost empty, but the little chubby lady at the checkout was so rude and disrespectful to us and the customers before and after us. Two customers didn't like the tone and left. Your colleague was just busy with her cell phone instead of taking care of the terminals. Isn't there a branch management that keeps things tidy?

Absolutely underground. Dirty, paper scraps everywhere in the vending machine area, dirty tables. Ordered 2 cheeseburgers, waited 15 minutes, but received dry burger buns with lukewarm meat. Too bad about the money.

Unfortunately, the employees were completely overwhelmed and rude. A lack of language skills isn't helpful either, even though you're already ordering completely digitally. Too dirty to eat on site, but luckily the food is of the usual quality.

Seem completely overwhelmed! Complete catastrophe. 16 minutes of waiting time, the old chilli cheese was taken out of the display from the front, the second meatball was put on it and put back at the front. (you can see) Sad.

The people who work there are a disaster. 5 people packing orders. One lady with loose hair serves fries and gives orders. After waiting 20 minutes, my order was exchanged with another one and waited on the counter for 10 minutes. An elderly lady packed it for me to take away with a huge grimace on her face. I don't recommend it

I am an American citizen, the service is terrible... how is it possible that in my train to be cared for, 2 to 3 people go over it because they don't understand English.... Above all the treatment is not so much that they understand them, if not the treatment that the workers give... exactly one woman with glasses was too racist with us, I will file the appropriate complaint... I don't recommend this place, terrible experiences.. .

The machines didn't work We had to order at the counter. You weren't allowed to choose the type of drink (we're not that good at making decisions anyway). The nice gentleman chose cola for us. The food was cold and bland. I can only recommend it

Ordering machine not working. Food at the counter cold and inedible. Complete disaster. The last time I heard there the store closed

Preferably 0. The order terminals are not working. Employees are completely mentally disabled and cannot speak German. You show the cupon for a small fries and they do it again. Then you get yelled at because the cash register is full because of the technical problems at the ordering terminal.

Burger King: The Royal Fast Food Experience So, in the fast food universe, Burger King is like the cool cousin who is always late to the party but has the best grill. Ever seen those Whopper commercials? This thing is a burger mammoth! In reality it's more of a whopper, but hey - the taste is good. The taste of smoke tells you: “Yes, I’m fresh from the grill!” Even if you know full well that it was more of an industrial barbecue party. The fries at Burger King are the slightly thicker cousins ​​of McDonald's fries. A little wider and a little prouder. Sometimes crispy, sometimes like a potato on a cuddly course, but always able to transport the ketchup efficiently. That's all that matters, right? And then there are the Onion Rings! Those little fried rings of happiness. They're like a party in your mouth where all the guests love onions - unless you have a date later, then the party might get a little awkward. The crowning glory: the drinks machines with over 100 flavors. It's as if Burger King himself gave you the power to create your own sugar water. Apple spritzer with cola flavor? Sure, why not, if you're willing to try such an experiment. Conclusion: Burger King is fast food royalty with a touch of "don't get your hopes up, but have fun." You go in, you come out - and maybe with a crown.

Absolutely not recommended. Dirty, bad service and long waiting times. I'm not used to something like that from a Burger King. It's a shame, it was really okay...

The ordering machines are dysfunctional, only one cash register, unfriendly, fast food? Impossible! Left without ordering...

Zero stars! - the staff was unfriendly, tables were very dirty, seats were greasy. Hygiene is zero. Never again ! The store is not recommended. You can't even eat in peace in the store. A case for the health department!

The small branch was very full and the staff seemed completely overwhelmed. After placing my order, I waited twenty minutes, a disastrously long time for a fast food restaurant. My pickup number initially moved higher and higher on the monitor until other numbers that were not in the queue were called earlier. Since I couldn't miss my train, I didn't pick up the meal I paid for. The criteria “Fast”, “Food” and “Restaurant” are all questionable. A very poorly organized branch. I wonder who we should feel sorry for more: customers or employees.

I often comes there inspite of so many people they make fast and all of then are super friendly

Paid for 5 things, you only got 4 plus a long wait and the entire meal was dumped. Please don't eat there if you want to

Everything was great and the staff were super friendly and the food always tasted good

It takes an hour before you can pay and then you get really rudely complained about.

Despite the high demand, the food was ready quickly, but at the expense of the food. The veggie burgers were okay, but the fries were pretty undercooked. We had to throw a lot of it away because unfortunately it wasn't edible.

What I ordered and paid for was not available and the manager was very rude when I asked for a refund

Slowest Burger King in all of DE! I missed my train for the 4th time today because of them. Over 20 minutes of waiting time for a burger

The food was definitely spoiled, do not eat it, the employees look at you with nonsense, do not even pass by it.

I was again here and everything was perfect

We ordered 3 burger menus, and it turns out they only gave us 2 burgers and 2 cokes.

Schlinnsterr BK. Hard rolls, old salad. Should urgently sweep through the QA...

A bad experience again and again! This time I've just had enough and as a consequence I'm writing the review. You just want to eat something quickly and no matter how empty or full it is, it takes an incredibly long time! Due to the long wait (2 cheeseburgers!, few people in front) I had to leave the order to get the train. Didn't think you would have to wait more than 15 minutes for 2 burgers to be ready.. Once again!... Never again! It's a shame that Bremen HBF has such a limited offer from 11 p.m.

Even though I specifically asked for additional sauce, he did not add any additional sauce and claimed that he did. I wouldn't eat here again.

The only BK near HBf or city center. Always crowdy and lively atmosphere. Service is good as a typical Fast Food chain

You have to say that this is one of the worst Burger Kings in Germany. Everything is completely filthy everywhere, the ordering terminals only half work, the staff is overwhelmed and the audience is pretty poor too. While we were eating there, there was also a police operation in the store. The people at Burger King can't help it - but it somehow fits in with our visit. At least the food tasted more or less as usual.

Preferably 0 stars, they often don't have common citizens available, and today they overstepped their bounds when they stopped taking orders at 2:20. (Closing time: 3:00)

Didn't open until 9:05, then plant based burger with 6 onion rings with coupon. I couldn't choose Plant Based at the terminal, but it was so excellent. So I went to the checkout to clarify, as it turned out, there were hardly any delivery problems. So, being vegan, I just wanted the Onion Rings. I was then supposed to change the order at the terminal and only order the onion rings. Neither was possible, it was a one-time coupon. Only the boss could clarify it, but the boss wasn't there, he could make an exception with the meat, I shouldn't act like that. Absolute impudence, so there was no breakfast, MCs unfortunately had to...

A toilet on a train smells better and is cleaner

Long waiting times, dirty tables, just a bad shop... Burger didn't taste good either, it had probably been there for too long... I won't come back again, I'd rather eat at the competition

Food and everything is "fine". But why do you only have one of thousands of vegan options? Offers more than one burger from the unparalleled plant-based range.

Normally Burgerking is delicious. Today that wasn't the case. We had to order something from a machine, which is completely fine, but our order still came out wrong. We didn't have ice in our drinks and got fries instead of onion rings. I wouldn't write anything else but my burger was ice cold and there was no salt on the fries. My husband's chicken burger was absolutely delicious but my menu was only lukewarm. So totally not edible.

Very small selection, the employees are kind of strange, the tables aren't tidied up very well

Definitely better process and more staff than at McDonalds at the main station but here too I wonder if there are no hygiene measures? The people who pay at the checkout (even with cash!) are also the ones who touch and pack the ingredients with their bare hands and without a hat...

First, lady didn't count the money properly... she gave 2.59 and she put in 2.50. Don't you learn to count the money given there?! Service was also very rude when I said that I had very little sauce on my chilli cheese fries and would have liked a little more sauce and said to a colleague that that would have been too much... she wanted to get her boss and she did Of course she didn't do that because then it would be clear that she would be rude to customers. That was the last time! Absolutely not recommended!

It's really not tasty, you should send the health department over and get it and make a cheeseburger! Fries taste like cardboard and the employees can't do anything. That's what happens when you hire everyone, fries are as hard as a Lego brick and cost more than €3? That's not even okay for train station food, if you're a secondary school student who can't do anything then work at exactly this bk :D the more bad employees the better!! Preferably 0 stars

Very nice staff, food always fresh and prepared quickly

The manager who worked today was extremely unprofessional and I could hardly understand her because her German is so bad.. As always, I didn't get everything.. It's a real shame because Burger King is my favorite restaurant. I worked in BK myself for 3 years and I know how stressful it can be, but the people who work here (most) are unprofessional. The kitchen is dirty, my sendwiches always come with sauces, meat from bunny.. Mega, mega shame!!!!!

Really good service. Nice place to eat before getting a train.

It was a amazing experience as a international traveler.Staff was really helpful as I don't speak German. I really thank everyone there.

For 12€ a citizen not much bigger than a cookie...

Unfortunately, there are no vegetarian alternatives to the beef patties at this Burger King.

Service very very bad, you can't deal with customers like that, impudence never again

Bremen Central Station branch, May 8, 2024, 3:02 p.m.: Fries still not ready after 15 minutes, employees working at a snail's pace, then had to leave without having finished my order so that I didn't miss the train ... Not recommended...

A complete disaster even for a train station burger king. I was there twice, both times the burger didn't taste good at all, the meat was soggy, the bacon had the consistency of a shoe sole. The staff is unfriendly, didn't respond at all to my comment that one of the terminals was no longer printing (language barrier?) and seemed very unkempt in parts. There are no seats available at rush hour. If you're heading in that direction anyway, you should wait until Hanover, the BK there is much better.

It was quite dirty, very crowded and also beggars come and ask for food and the order also wait for a long time

Burgers cold here as usual, fries too. Staff nice.