Burgblick Gaststätte in Weinheim

Rude staff, lousy service – absolutely not recommended. I went to this place today with a friend. We both ordered a Long Island – what we got was simply outrageous. The “cocktail” was watery, with no ice, no flavor, and no balance. It was obvious the bartender had no idea what she was doing. When we politely pointed out that the drink was undrinkable and asked for a refund, we were brazenly turned away. The bartender's response: “We don't give refunds, I don't care what you think. Feel free to write your review.” This kind of behavior is absolutely unacceptable and shows that guests are not valued at all. Not only does the place lack quality, but it also lacks respect for paying customers. One wonders if anyone has even been trained here, or if management simply doesn't care what happens. I strongly recommend avoiding this so-called “restaurant.” Anyone who treats people like that has no place in the hospitality industry.

Super freundlich am Telefon. Problemlose Abwicklung; pünktlich geliefert. Für uns ein absolutes Highlight- meine Tochter und ich konnten zum 1. mal seit 2 Jahren eine glutenfreie Pizza bestellen und im Rahmen einer Feier sucht ganz normal mitessen! Hammer!

Good sports bar, very friendly owner, good food at fair prices. Nice beer garden. We'll definitely visit again.

Not a particularly good restaurant, even if the celebrity photos on the walls (who does that anymore?!?) suggest otherwise. And the boss who - no joke - circles the tables and explains to his guests how fantastic the food tastes. I'd rather judge that myself. So here we go: We had antipasti for two, followed by a salad that contained exactly the same thing as the antipasti, just with a few additional lettuce leaves. The pizza took three quarters of an hour, then the wrong one arrived. The right one was then delivered later and only took as long as a pizza normally takes. Instead, a cola was served without being ordered - which wasn't unwelcome, but which I would have liked to have ordered myself. The quality was mediocre. There are good frozen pizzas that are better than the ones we got. Tough dough, the topping charred - there is something better, and not far away. Conclusion: It's the same as always: In nice places, some innkeepers believe that they can take advantage of everything because the guests come anyway. But what matters is whether they come back. Not us.