Brötzinger Stüble in Pforzheim

We were a little disappointed. The taste was okay and it looked appealing. Unfortunately, the menu doesn't differentiate between vegan and vegetarian. When we asked, they couldn't help us either. Despite a good explanation that, among other things, we wanted vegan! Ramen, there was egg in it. That's not cool. And a little friendliness doesn't hurt business either. There are no high chairs for children.

A beer garden restaurant with a practical menu and a lunch special. The highlight is the covered outdoor area, where grilled food is regularly offered. The dishes are traditional and tasty, but a visit is also recommended for hikers who just want a drink.

The staff is unfriendly and disrespectful to some customers. I tried ordering by phone several times, even though I'd driven 30 kilometers before. I was told I'd have to call for multiple orders, but no one answered the phone. When I finally got to the restaurant, I was treated with extreme disrespect and discrimination. This is absolutely unacceptable! One star is already too many for them.

On July 21st at 12:30 p.m., I ordered a set meal with meatballs, peas, and mashed potatoes. I was charged €4.60 for an additional meatball, even though the entire meal only cost €8.50. When I questioned the reason, the Italian manager immediately banned the Thai employee from the premises. I have never experienced such treatment. The management of this restaurant urgently needs to ensure that their employees receive better training and learn how to treat guests respectfully and kindly.