bonaˊme Köln-Deutz in Köln

Very tasty food and a great atmosphere in a great location. However, the ordering system is a bit chaotic. I'm a bit old-fashioned in that respect and prefer to order face-to-face with a person rather than online.

The location is really nice. We didn't have a good experience. If an ordering system leads to inflexibility, this leads to dissatisfaction. I wanted to order onions and peppers as an extra for my dish, for an extra charge of course. It can't be that difficult. The reaction to this was totally unprofessional. The so-called boss reacted arrogantly when asked and said something about it not being possible because of the tax office... He couldn't enter it into the system because the system doesn't allow it... Really?! I'm in favor of the boss becoming an automaton who should be able to do one thing... be solution-oriented. And to be honest, as a customer, I simply couldn't care less about your problems with the tax office or ordering systems.

The food is good and relatively inexpensive. However, you order on screens similar to McDonald's and get a beeper. Then you have to pick up your drink, salad, and main course one by one. If you want another drink, you start over. The cost is charged to a card, which you then have to pay before leaving. Unfortunately, it's not my thing at all. It was also quite crowded and loud, and the atmosphere wasn't anything special. Plus, the food was ready quickly.

Super delicious food in a great location. You have to like the concept (drinks are brought, food is served). When it's full, it gets loud. We'll definitely be back.

The food tastes good, but it's too expensive for the service (you have to pick up the food yourself). A dish was missing from our table, and dessert wasn't advertised, so we had to ask for it ourselves. I wouldn't eat here again.

The food was tasty but it was way too expensive for what it is.

Fine herbs & exquisite spices... what the website and Turkish oriental cuisine promise is unfortunately not fulfilled here. Barely seasoned, appetizer dips are served with very little bread, and the shrimp were completely overcooked... At the next table, a lot of food was returned because it didn't taste good. Here, the response was reasonable and friendly, and drinks were even offered on the house. Orders are placed via smartphone. Drinks are brought. You pick up your own food. Not my thing, but that's not the deciding factor for the rating.

We were a bit overwhelmed by the ordering process at first, but that's why we had young people with us. The food we chose was ready very quickly and was delicious. Having to pick up the food yourself at the counter gave it a bit of a cafeteria feel. Therefore, I didn't think this place was particularly suitable for a business lunch. Therefore, I have to deduct a few points for the ambiance. But because the staff was friendly and the food was delicious, I would go back again.

We visited the restaurant at lunchtime, on weekends, there were many visitors, the establishment is in demand and there is a good reason for this: "Everything we ordered was very tasty. The first courses were served hot, "piping hot", looked appetizing, the products were of high quality and the presentation was pleasing to the eye." Our order was quickly completed, this is a huge plus for the kitchen staff, with such a number of visitors, and they cook excellently, professionals, respect to the chef! We liked the design of the hall, many interesting details, high ceilings and this gives lightness, charm and airiness to the hall. There is a small remark: "Few waiters, spent a lot of time on the order itself, with a waiter it would have been much faster and easier." They brought wine, put it on ice, but did not open the bottle, and we could not order additional drinks, there was no waiter in the hall, and our time was limited. But these are trifles and they can be solved if you want to increase the profit of the establishment. In the summer you can sit on the terrace, there are many tables and people enjoy this opportunity. They come with children, whole families, have a nice time talking and eating. The restaurant is excellent, I recommend visiting!

The music, the staff, the ambiance, the quality, the amount of choice and last but not least the price is simply great!

My pide was surprisingly delicious. I thought the restaurant was an expensive, amateur restaurant, but I was convinced otherwise. The prices are reasonable and the location is very nice. Only the noise level and the ordering process could be improved.

It's so delicious, I love going to Bona Me. I especially like the pomegranate sherbet and the bulgur with köfte 🥰🙂‍↕️

Despite the long wait, we had a very pleasant stay. It was very busy, so the service was a bit lacking. We ended up picking up our own drinks and asking the kitchen when the food would be arriving. Everyone in the kitchen was very friendly, and we received extra bread. We were able to pick up our food fairly quickly. Dessert, on the other hand, was picked up relatively quickly. I don't generally have anything against self-service, but somehow someone is constantly out picking up the food...

The food tastes very good. Drinks are brought to your table. You order your food using a QR code on your phone, and then you pick it up yourself using a pager. We will definitely be back.

Compared to Frankfurt's location, I did find food as delishes as it is there, yet it was a little bit expensive. We paid 36 Euro for 2 without alcohol. Also, no Turkish music is different from the Frankfurt location. No accessible toilet is clean enough and well designed. There is still one but needs attention as it is used for some other things like storing cleaning items etc sink was too high and door was old.

We booked breakfast for a large group. We sat for an hour and a half without food or drink. The staff was too few and, above all, overwhelmed. While some finally finished their second cappuccino, others hadn't even gotten a glass of water. For €25, the portion was pretty meager.

The ordering system was very unclear; the main course was ready before the starter. The dishes were delicious, but I wouldn't recommend it for a casual evening.

I felt very comfortable. A superlative atmosphere. Excellent value for money. The homemade honey mustard dip was amazing. Everything was very fresh and a pure delight. I love it.

Very delicious food. The dishes are freshly prepared and flavorful with plenty of herbs and spices. The staff are very friendly.

It's worth a visit, very tasty and the staff is very nice

Very tasty, fair prices, cozy location

Because there's only one drinks service, I've rated it three stars. However, everyone is very nice.

We were there yesterday, and I have to say I'm really disappointed with the food. I haven't had such diarrhea in a long time! I even sent the food back, and yet it still didn't do me any good today... I appeal to management to change this before the health department gets wind of it 😒

We relied on the reviews and were unfortunately somewhat disappointed. We can't rate the service because it's self-service, which isn't reflected in the price. The dip was tasty, but the bread seemed to be from the day before yesterday. It was super dry, crunchy, and barely chewable. It certainly doesn't look fresh. The lentil salad contained 20g of cooked lentils, and the rest of the food was more expensive than fresh and filling. Unfortunately, we won't be coming back.

The food here was so delicious. I also really liked the atmosphere. On a Saturday evening there were seats available. They also have a terrace available. The concept is such that you order via a QR-code and add it to some kind of pager and then when the food is done you can pick it up yourself. It's all explained at the beginning. The prices were good for the amount and quality. I'll definitely will be back again.

Super nice condition. If you write a review, you get a free Uso

Good fast food, but not a real restaurant

There were eight of us there and unfortunately, we were very dissatisfied. Some of the food was burnt, and the bulgur was spoiled. After consulting the staff, the food was taken away, but no response was forthcoming. Furthermore, there were disagreements regarding payment at the cash register. I had to argue to avoid being charged for the spoiled bulgur. The hype isn't worth it! Better go somewhere else in Cologne than there - 10/10

I had a very good meal and Hasan was very friendly, very professional and attentive.

Vapiano in Turkish: First of all, this is a subjective review. I like to eat out often and enjoy good food. This concept just isn't for me. The sterile ordering process, the uncomfortable atmosphere at the table, which resembles a ping-pong game, and the mediocre quality of the food aren't for me. The ambiance doesn't make it good either. Turkish food is wonderful, but I'd rather go to Keupstraße or Weidengasse.

Unfortunately, I can't recommend it. It's served lukewarm, and you have to get everything yourself, which is exorbitantly expensive. With only three service and order boards, you don't have time to choose your food in peace, especially when there's a line behind you (and you're standing there, too). I can't recommend this restaurant.

The food was perfect. Very tasty and reasonably priced. Unfortunately, the drinks didn't work out for us, but otherwise, I highly recommend it.

Bona'me in Cologne-Deutz is a modern Kurdish-Turkish restaurant that has been delighting guests with freshly prepared oriental dishes since 2013. The open kitchen allows guests to watch the dishes being prepared live, which is a special experience for many visitors. The menu offers a variety of options, including pide, pan-fried dishes, pasta dishes, and mezze platters. Vegan and vegetarian dishes are also available. The small dumplings with hummus are particularly popular. The restaurant's ambiance is described as modern and inviting. In good weather, the large outdoor area with a view of the other side of the Rhine is a great place to linger. Overall, Bona'me in Cologne-Deutz offers a culinary experience with authentic dishes in a modern setting. It is well worth a visit for lovers of oriental cuisine.

Very tasty, but the running around is getting on my nerves

I really loved the atmosphere of your restaurant! The food was absolutely amazing, and I was very impressed by your food ordering and separate payment system – such a smart touch. The decor was perfect and the staff were incredibly friendly and professional. The prices were also very reasonable and matched the quality perfectly. Everything was just great. Thank you so much!

Good ambiance, very tasty , nice concept, you choose your meal by scanning qr code , easy We love Thank you

Delicious food and everything was very quick. The decor was very nice.

Looks nice but doesn't taste good

Unfortunately, we were very disappointed with the service and drinks. It feels very isolated to me. Nobody cares about quality. Our coffee was cold and half-spilled. The owner needs to act quickly, or things won't look good for him. We won't be coming here again.

So the food is okay, not exceptionally good, but not bad either. It's just specially prepared, nothing more. You have to pick up the food and order it yourself via the app. Too expensive for the quality and service.

Very tasty, authentic Anatolian food at a reasonable price. If you sit outside you have a great view of the Rhine. Very friendly staff. We will definitely come back. Thanks! ❤️

Review – Boname Cologne (lunch, self-collection) The food at Boname is really good in terms of taste – fresh, well seasoned and beautifully presented. For the price you get a solid meal with a touch of oriental flair. What was a bit disappointing, however, was the service: Even though you're sitting in the restaurant, you have to pick up the food yourself at the counter. That wouldn't be a problem in itself, but if you occasionally... For example, if you want to order a cola, it would be nice if someone from the staff asked from time to time or brought you drinks. Conclusion: Food good, concept more like a better canteen. If you can handle self-service, you won't be disappointed - but it's less suitable for a relaxed lunch with service.

Very bad food and very bad staff. There was a hair in my food twice and very unfriendly staff

Bona'me Köln-Deutz was a restaurant that I really liked, both with its modern environment and the taste of Turkish and Kurdish dishes it offers. They were very attentive about cleaning and the employees were always friendly and attentive. I especially liked the freshness and presentation of the food. It's a place I want to go back to again and again to have a pleasant time with my family and friends.

The people there are super friendly :)

There are unusual dishes here, a cozy atmosphere and always that Right ones for dessert 😁 I was particularly impressed by the attention to detail. A real culinary highlight, creative combinations and a perfect balance between oriental spice and European touch. You can simply taste that people cook with passion here! Conclusion: If you love good food and are traveling in Cologne, you should definitely visit bone’me.

perfect environment, perfect flavors

I went to Bona'me for the second time because it was incredibly delicious. The atmosphere is beautiful, the service is courteous and friendly. Kind regards from 🇨🇭 (Maybe new location? 😬).

Great ambience, very good cuisine and a perfect team made for a wonderful visit! For us it was an incomparable experience! 10 out of 10 points

Everything was delicious but there was no parking nearby!!!

Four of us had dinner in the restaurant. Unfortunately, there is more shadow than light on this visit. Although the concept is based on ordering online and picking up the drinks and dishes yourself, everything took absolutely too long that evening. More than 30 minutes of waiting time just for the first drinks. That's an absolute no-go. The restaurant was very full and unfortunately very loud, so that you could hardly have a conversation at a normal volume. The food is very innovative, but does not correspond to the reality of Turkish Kurdish cuisine and, as some others have already mentioned, is unfortunately very similar. Accordingly, white ratio is only okay. The staff always tried hard, but were absolutely overwhelmed that evening. Clearing dishes and cleaning tables was hardly possible. Unfortunately, the negative impression predominates during this visit.

Everything is relatively average. But I find it particularly disappointing that there is no service. You go to the counter like in a canteen and order. Afterwards you have to go and collect the food and drinks yourself.

Delicious food and super friendly and courteous staff! Kind regards to the reception 😃.

Food itself is delicious, but drinks come 30 minutes after the meal or not at all… This reduces satisfaction and makes you think about whether it's worth ordering more. The service at Mccs is better!

Too crowded, too loud, too expensive, reception unprofessional

Quite ok. Portions were really small but very expensive. Drinks take a very, very long time. We had already finished eating long before the drinks arrived. Service very slow. Food was tasty but nothing special. Simit very dry. There are much better restaurants.

Really good food and Berdan was simply brilliant.

I particularly like this restaurant because it is so stylish. The staff is very attentive and friendly, the food is delicious and the price-performance ratio is good. Unfortunately it gets very loud in the evenings, so it's better to go earlier

We've been to the Bona'me in Deutz for a long time and I have to express my disappointment. For those not familiar with it, the dishes may be modern and top-notch, but for connoisseurs of Turkish cuisine, no matter how much the dishes have been changed, they are catastrophic here. We ordered beyti, which we have already eaten here a few times, the dough was ready-made and not cooked, the meat patties were ready-made from the freezer and bland. All in all, the appearance was okay, but the taste was disastrous. That's why we stopped eating. All in all, for laypeople who like to eat fancy food that doesn't taste like anything, it's great. But for those in the know it's not the best... Very disappointing when you could have made so much out of it.

Positive: the food Negative: the incredible waiting time for the drinks... waited almost an hour and that seems to be the case for a lot of guests here. What a shame!

Since the concept was renewed, there has been virtually no service. Ordering, picking up the food yourself... everything works with a pager and cell phone, I personally don't like it. Many tables are full of half-empty plates and glasses, and the food is no longer what it used to be. What a shame!

Food very tasty and also a bit exceptional. But the service is terrible. No clean tables, dirty chairs and the toilet facilities for both men and women were half broken. There was no explanation of how the chaotic concept works, let alone any information on how to order food and drinks and where. So conclusion: food really great, but the rest could be improved.

It was very crowded when we visited. First we received cards that had not been scanned and therefore did not work at the terminal. Our drinks weren't ready until the end of our visit. We waited about 30 minutes for the main courses, and the starter didn't reach us until the end of our visit. When I picked up the Manti, they were given to another customer, and despite the pager responding, my order was no longer known. The customer who received the manti in error then brought it back. I then had to take it, which was already cold and had already been on the table of strangers. There was no cutlery for eating; we had to eat the dish with a knife and teaspoon. In the end we were able to cancel both the drinks and the appetizer that we didn't receive, but that wasn't what we hoped for. If you want to maintain such a large restaurant, you have to be able to run it.

Absolutely underground experience. Table reserved for 5:30 p.m. At 6:30 p.m., despite three requests, no drinks were served (it was so busy, "everyone wants drinks"). Then the first of 4 dishes were announced via a beeper. Food picked up, but unfortunately no cutlery available. "Would I be able to eat it like that?" A salad? 😂 Then after 5 minutes and a screaming fit we got plastic cutlery. Camping cutlery, disposable cutlery (!) unbelievable! Second main course ready at the same time, still no more cutlery, still no drinks. We then got up and left. In the Deutzer Freiheit there is a great pizzeria, Neapolitan pizza, highly recommended. Bona me, never never never again!!!

Very tasty food, but everything else was very disaster! The pager system doesn't work at all!!! Or it fails because there are no pagers left. Then the order is supposedly ready, but only one of two dishes. You can then pick up drinks afterwards, but they are not ready and the food gets cold while you wait for hours for the drinks. Orders via QR Qode, but WiFi is completely overwhelmed. If you can wait patiently for food and drinks, this is the right place as it is really delicious. But otherwise the system is a complete disgrace!!!!!

Food good. BUT get your process under control! We stood in line for 45 minutes. Many tables inside were empty. First of all, everyone was cashed in. With just one cash register. And then new cards were distributed.

Food was very tasty, service was also very friendly. You have to order your food there via the app and pick it up yourself. Drinks are brought. All in all we had a lovely day there.

Good drinks, you can sit outside very well. The ordering system only worked to a limited extent, the food was cold and it was very loud inside.

I would have expected the staff to be friendlier and more helpful. At this restaurant, which we visited for the first time, we received no help. Apart from the kitchen staff, everything was not pleasant, I would say. I won't be back.

bona'me in Cologne-Deutz offers a great selection of fresh, healthy dishes. The bowls and smoothies in particular are delicious and perfect for a light meal. The modern, friendly atmosphere and fast service make it an ideal spot for a break.

Not child friendly at all, all tables and chairs are high. The food has little to do with Turkish/Kurdish cuisine. Price performance is still okay, it also tasted good. Ordering system is better than before but if my main course comes before my starter it's just stupid, that's not great. And about the ambience outside, huuii inside, but unfortunately in most southern shops the toilets are not taken into account

Rarely have I seen such a poorly organized restaurant. Went again.

The food was good but nothing exceptional. The service in clearing and cleaning the tables did not work well - our table was still dirty, with cutlery and glasses from the previous guests, and it took a long time to clean it. The ordering concept was new to us, but we liked it – quick and easy! However, as tourists, we had poor internet reception and since no service staff paid any attention to us, it was tedious to ask for the WiFi password. A simple solution would be to write it down on the map or table. The ambience is beautifully decorated, but unfortunately also quite loud.

A new concept for me but very interesting and the food is really good.

A great restaurant with many delicious dishes. The atmosphere is great and the staff is very friendly. We'll definitely be back.

**🌟 Absolutely recommended – fresh cuisine with heart! 🌟** I was at the **bona'me Cologne-Deutz** for the first time today and I'm totally thrilled! everything tastes super fresh. The **service** was super friendly and uncomplicated, even though it was busy. The portions are generous and the ingredients taste high quality (the homemade dressing is amazing!). The **atmosphere** is also modern and casual - perfect for a quick lunch break or a relaxed meal with friends. Conclusion: If you're looking for healthy, Asian-inspired cuisine, you've come to the right place! I'll definitely come back. **Thanks, bona'me team – you rock!** 👏🍴

My partner and I got food poisoning here. We noticed when we tasted the Hunus that it was very bitter and sour on the tongue, but we didn't think anything of it. After we contacted customer service the next day, they wanted to invite us again, but it was just talk, as they no longer responded to emails and calls. There is no service, everything is self-service

Incompetent and unfriendly service. The self-service system is extremely inconvenient, half of the machines were broken and I had to wait forever for my drink.

Edit: Portions have become very small, and prices have increased at the same time. Unfortunately, the taste isn't as good either. The main courses were very good, especially the special Manti Chili Cheese, which was super delicious. Unfortunately, the appetizer platter couldn't compete with other Turkish/Oriental restaurants. The dips were more like ready-made, and the flatbread was hard and chewy, not at all airy. We also missed the börek and acili esme; a few olives or something similar would have been nice. Prices are quite high for self-service, but everything is generally expensive these days, and the portions are large. Therefore, the value for money is still good. Despite ordering three, we shared a buzzer so we could eat at the same time. We definitely liked that.

Great ambience - very good service (you get the food yourself with the pager) - the dishes were delicious - had a lovely time here 🤗

The food is truly delicious. The atmosphere is cozy and modern. The concept of ordering via QR code and picking up the food is a nice touch. Unfortunately, it was a bit chaotic, so our drinks didn't arrive until we were almost finished eating.

Messy, bathroom dirty, food okay. Unfortunately there are hardly any vegan options, not even vegan bread for hummus... The vegan salad is mediocre, the "falafel" patties are soggy and not tasty. Cocktails in wine glasses, and wine in champagne glasses... That may have been due to the chaotic Saturday evening. The staff was nice.

We were really looking forward to the food. We wanted to reserve in advance for 4 people. Unfortunately that wasn't possible. So we went there without a reservation. There were plenty of free tables for four, but they were all reserved. When we asked why, we were told that a reservation for 4 people is only possible for Muslims during Lent. We were offered a long table where we would have had to sit with other people. Then we left again. Tolerance is a foreign word there. You have to imagine it the other way around, e.g. In a Cologne brewery, reservations are only possible for Christians during Easter.

Bad service Food is not Turkish, not Kurdish!! Pager didn't work at all System failed!!!!

Very good food and great ambience, friendly service. Prices are ok, so what more could you want 👍

You have to walk back and forth so often that you might as well be cooking at home. There are too few monitors, so the order often doesn't work out correctly.

Food is ok, but value for money not so good… everything was very oily and it's not authentic Turkish food. But you can go there. However, the location is very nice!

Very chic location. The food is great & absolutely fits the price. You will be treated nicely and instructed if you have to wait a bit because all the tables are occupied. The ordering system also has something. You just have to fight through something because it's new to you.

If you like Turkish food and modern ways to place your order, this is the place for you! Great food, very nice service and wonderful location almost directly on the Rhine

I ordered the chicken curry. Large portion that will definitely fill you up and very tasty. The principle is similar to Vapiano - everything is freshly prepared in front of the customers, you order either at the order point or via a QR code on your cell phone, take a beeper and go to your seat. As soon as the food is ready, the beeper gives a signal. In other words, you have to pick up the food yourself and the staff brings drinks to the table. All in all, a really nice atmosphere and a recommendation from me.

The ambience is good but everything else is a failure. There was no one there to explain how the ordering system worked, neither at the checkout nor the *waiters*. Food tasted like nothing. Bulgur terrible. You even get your own drinks. I can do this at home and don't have to go to a restaurant. Niiiiie again. Nobody was friendly either.

Went here by chance and are very enthusiastic about the food - super delicious! 😋

Service 3 stars because you have to pick up the food yourself.

The bona’me in Cologne-Deutz offers modern Anatolian cuisine with self-service in a stylish ambience. The menu includes pide, manti, meze and vegan options, with the freshness of the food often being praised. The concept is reminiscent of Vapiano, but is sometimes criticized for uncoordinated processes. Overall, a good choice for lovers of Turkish specialties.

Portion very small. Food hardly tastes good. Wasn't full.

I've only been to Bona'me Factory GQ for the pastries and coffee. Although it was very expensive, the quality was at least comparable to that in Paris. The desserts at Bona'me Köln-Deutz, on the other hand, were far too sweet and didn't taste convincing. My tea was also just mediocre.

Unfortunately a big disappointment. The food was of poor quality and tasted really bad. One had the feeling that little emphasis was placed on fresh and high-quality ingredients. The service was also unfriendly and seemed annoyed instead of being hospitable. The concept of the restaurant may seem modern and appealing at first glance, but is ultimately poorly thought out. It's more appearance than reality - on the outside yuck, on the inside yuck. One thing is certain for us: we won't be coming back. Absolutely not recommended.

Delicious food and great service. Thanks to Mo for the great hospitality!

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