bona'me Factory GQ in Köln

Enttäuschend – nicht mehr zu empfehlen Mein Mann und ich besuchen die Bona Me-Filialen nun schon seit über zehn Jahren regelmäßig – insbesondere die Filiale in Deutz war früher unser Lieblingsort zum Frühstücken. Leider hat sich das in letzter Zeit stark verändert. Trotz einer überarbeiteten Speisekarte, die zunächst den Eindruck von Erneuerung vermittelt, ist das Frühstückserlebnis mittlerweile mehr als enttäuschend. Die Portionen sind deutlich kleiner geworden und wirken lieblos zubereitet. Besonders das Standart-Frühstück ( frühstücksplatte )wurde teurer – gleichzeitig wurden jedoch einige Bestandteile einfach gestrichen. Was früher ein Highlight unseres Wochenendes war, fühlt sich heute wie pure Abzocke an. Die Qualität und das Preis-Leistungs-Verhältnis stimmen einfach nicht mehr. Es scheint, als würde sich der Fokus nur noch auf andere Standorte richten, während die Filiale in Deutz zunehmend vernachlässigt wird. Sehr schade – wir werden dort nicht mehr frühstücken gehen.

Abbiamo bevuto solo un buonissimo caffè poiché erano appena le 11 del mattino, ma il posto era veramente carino ed accogliente, personale gentilissimo

Good location and nice restaurant, but that was it, unfortunately. The value for money was not at all good. The food was rather average, but quite expensive.

Stunning interior, and great food with plenty of vegetarian options. Service is mostly rather inattentive and slow, despite the fact that the customer takes over the main chunk of the work (ordering via phone, queuing for the payment at the exit).

Unfortunately, the price-performance ratio isn't right at all. Almost €15 for a simit with scrambled eggs and sucuk... The selection seems large at first glance, but at second glance, you see that's not the case. It's tasty, though. Ordering digitally is extremely inconvenient – for example, if you don't want something from a dish. To be honest, the service has always been abysmal in the three times we've been there. We won't be back.

We were visiting Cologne and went to bona'me on a recommendation. The ambiance is very nice, the food was truly delicious, and ordering was quick and easy. The service was also excellent – very friendly and attentive! We're not from Cologne, but if we're there again, we'll definitely come back.

There's so much feta cheese, I love it. Reasonably priced, delicious and filling.

Great concept, super atmosphere, and truly delicious food! We visited bona'me Factory GQ and were thrilled – modern, spacious, yet cozy. The self-service system worked smoothly, and everything seemed well thought out. The food selection was fresh, varied, and delicious – the meze and bread selection were particularly impressive. The drinks selection was also high-quality. The place was busy, but everything still moved quickly. For us, this is definitely a place we'd love to return to!

Great restaurant right in the Gerling Quarter highly recommended

The three of us were there today because we wanted to enjoy a cozy cocktail party with friends. The atmosphere was nice, but unfortunately, there were a few things that bothered us. The cocktail glasses weren't completely clean, and our order came quite late, even though it wasn't busy. The restrooms weren't clean either. In the end, we moved on to another bar. Overall, I'd give it 3+ stars – with room for improvement 😉💪🏻

The meal was a complete disaster. Unfortunately, we had to wait almost an hour. Our dessert came first, followed 10 minutes later by the first salad, another 10 minutes later by the second salad, and then another 7 minutes later by our platter. Everything looked great, nicely presented, but unfortunately the portions were very small. We spent €65 so we wouldn't end up stuffed, and we even ordered two extra things. The meal overall was a 4/10. - Banana bread - not recommended; the only good thing was the sauce on top. On top of that, it was also served first. As a result, all the cream melted before we could eat it. - Chicken salad was quite okay, a mini portion. - Watermelon salad - really strange cheese, and the salad was the salad mix from Rewe. I waited 30 minutes for it, which is a shame. - Breakfast platter - only the menemen was good, I have to honestly say, it actually tasted great, but it was so small. It's a shame, it only looked good, but we didn't leave feeling full and satisfied. - Green juice, unfortunately, only tasted like water. - Banana-date smoothie, unfortunately, wasn't cold, but it was quite okay. €65 in the trash :( Shame

Tasty modern food in Cologne.. Very nice atmosphere, service great and quick

We've been here several times now and have been satisfied every time. It's also nice that the food arrives at your table after ordering on your phone.

Yes, absolutely. All bona'me restaurants in Cologne are good. But Factory GQ is the best.

Ordering via the app was unnecessarily complicated and impersonal. There was no real sense of service, no contact with the staff—it was almost like self-service. Furthermore, the app was buggy, which made the visit even more frustrating. Unfortunately, it's not a place for a relaxed, social meal.

One of the best ambiances in Cologne. A super nice shop. Attention to every detail has been paid. You feel extremely comfortable, and the food tastes amazing!

The food and service were great. It's beautiful and very cozy. The only thing that was a disaster was the women's restroom. Of the three stalls, one was broken, one was completely dirty with feces, and one was smeared with period blood.

The food and atmosphere were so great that my boyfriend and I chose this restaurant for our birthday. 11/10

The food that we ordered was unfortunately very spicy, you could only taste the spiciness and the bulgur rice was unfortunately hard and not through the bread was unfortunately burnt I did not feel like complaining because the order also unfortunately took a while

We've stayed at this location several times and are always impressed by how friendly, clean, and lovingly decorated everything is. This starts with the warm welcome, continues with the outstanding quality, the very friendly service, and the feeling of having a wonderful stay. We highly recommend it and thoroughly enjoy everything. Thank you to the entire team; we'll be back again and again!

Schon das Konzept dieses Restaurants ist merkwürdig man setzt sich an den Tisch und muss sich dann selber drum kümmern, eine Bestellung aufzugeben. Wenn man alle paar Monate dort hingeht, ändert sich jedes Mal die Art der Bestellung. Das Essen ist ziemlich teuer und es war nicht frisch zubereitet. Wir hatten Beyty mit Falafel. Der Teig war hart und die Falafel kalt. Vermutlich kam sie aus dem Kühlschrank und war gar nicht richtig aufgewärmt. Über die Bedienung muss man nicht sagen, denn man muss sich das ja alles selbst abholen.

Always top-notch – my absolute recommendation👌🏽 The Boname Factory inspires me every time! The ambiance alone, with the impressive memorial at the entrance, is an absolute highlight and makes the visit special. From the warm welcome to the open kitchen, the stylish bar, and the attentive service, everything is just perfect. Stefania, in particular, impresses with her professional, warm manner – a true figurehead! The taste? Outstanding – creative, high-quality, and full of attention to detail. For me, as a regular, a favorite spot with a guaranteed feel-good factor ✨

First Impression: A Place to Avoid Upon entering the restroom facility, an unpleasant, pungent odor was immediately noticeable – a mixture of urine, damp paper, and musty air. This first impression boded poorly and was unfortunately more than confirmed as things progressed. ⸻ Cleanliness and Condition • Floor: Dirty tiles with visible dirt marks, scattered scraps of paper, and puddles of water that had obviously not been mopped up in a while. • Walls and Doors: Numerous fingerprints, splashes, and dark stains on the tiles and doors. The walls appeared generally unkempt and not cleaned regularly. • Toilet Bowls: Limescale and visibly dirty around the edges. In at least one stall, the toilet was clogged and not marked "out of service" – an outrage. • Mirrors and Sinks: Water stains, soap scum, and dirty edges in the bowl. The mirrors were fogged and smudged. ⸻ Hygienic Equipment • Soap dispensers: During my test period, not a single soap dispenser was functional or filled – a serious hygiene problem, especially in a restaurant with heavy customer traffic. • Paper towels/hand dryers: The paper towel holders were empty, the electric hand dryer only worked sporadically and blew lukewarm, weak air – an inadequate substitute. • Toilet paper: Two of the three tested stalls were completely devoid of toilet paper. • Hygiene products: No trace of disinfectant or trash cans for feminine hygiene products – a clear deficit in basic amenities. ⸻ Conclusion: A serious deficiency The Boname Factory's restrooms stand in stark contrast to the restaurant's otherwise ambitious overall concept. The inadequate cleaning, poor maintenance, and complete lack of basic hygiene equipment give the impression that management doesn't take the restrooms seriously. This is an absolute no-go for a modern restaurant. Especially in times when cleanliness and hygiene are so highly valued, this neglect is not only disappointing but also potentially damaging to the restaurant's reputation. ⸻ Restroom rating (0–10 points): 2/10 The only point: The restrooms are basically available. Everything else currently lacks any kind of hygiene standards. Recommendation to management: Urgent deep cleaning, immediate provision of soap, paper towels, and hygiene containers, as well as a permanent cleaning and inspection system

I celebrated my birthday there. It was decorated exactly as I had hoped. The service was great, the food was delicious, and we sat there for hours. I even got presents, and we felt really comfortable and at home.

The only point deducted is because the ordering process is completely digital. You view the menu and order via QR code, which I find very impersonal. This is, of course, a matter of taste. Nevertheless, the food and the selection were excellent.

⭐️⭐️⭐️⭐️⭐️ Absolutely amazing Turkish breakfast! Everything was fresh, flavorful, and beautifully presented. The variety was incredible – from cheeses, olives, and fresh veggies to warm bread, simit, and delicious spreads like honey and clotted cream. The tea kept flowing and the atmosphere was warm and welcoming. A perfect spot to start your day – highly recommended!

Generally speaking, it's a nice restaurant with interesting dishes. It's good value for money. However, cleanliness is a topic that isn't given enough attention. You should go to the bathroom after eating.

Disappointing and disrespectful – never again! Due to my scoliosis, I politely asked for a padded seat. Instead of addressing my health needs, I was met with a contemptuous snort and an annoyed eye roll – absolutely disrespectful! The service was extremely unfriendly and lacking in service. We then decided to leave the restaurant without even eating breakfast. It's clear to us: We'll never come back here. Friends and family have already informed us about our experience.

Eating at the Gerling Quartier as an employee was great. The food is also very good—especially for a chain restaurant.

Love this place!! Every time I'm in Cologne, it's on my *to-do* list. Delicious food; the best ice cream in the world 😍! If there were a few more vegetarian options, it would be perfect. Loud and crowded at peak times, but the interior design is still fantastic!! TOP!

The food was very tasty and the location was really good 👍🏻

Very nice staff and delicious food

My new favorite restaurant in Cologne! You walk in and immediately get the feeling that everything here is overpriced, but no – the prices are average. A very stylish design, fantastic dessert selection, and kid-friendly! Simply great!

A very nice shop in a prime location. Very friendly service, who catered to every request and/or found a solution. There's no doubt that the food is simply delicious.

The atmosphere is wonderful and very relaxing. The waiters don’t hover over you. The food and drinks are excellent, and the menu is carefully curated. It would be even better if the menu were a bit more extensive. We had a great time. After the meal, we ordered tea for two, but unfortunately, it was stale — overly strong and cold. Other than that, it's the best place in Cologne.

As always, top-notch service! The food arrived very quickly and was delicious. The atmosphere was great, and the staff were very accommodating. Despite the large group, everything went smoothly. Thanks especially to Berdan.

Very nice location, delicious food! Everything was great. You really feel at home. (Thanks to Berdan and the entire staff)

Bona me Factory has never disappointed! Everything tastes amazing, the service is top-notch, and requests are catered for. Thanks to Berdan, who is very accommodating and always makes everything possible. There's nothing bad to say. Bona me Factory is and will remain my favorite and first stop!

The food was top-notch, of course. BUT YOU HAVE TO TAKE CARE OF YOUR RESTROOMS. CLEAN THEM, AND ABOVE ALL, ALWAYS PROVIDE SOAP. There was no soap on the men's side. So I'm definitely concerned about hygiene.

The ambiance was very nice. The food selection was small. Orders could be placed via mobile phone. However, special requests, such as no sauce on the burger, etc., had to be made in person to the server. Napkins and cutlery were scarce; if you called the server, he would take everything from the next table. But the food was delicious.

Great atmosphere, cozy Excellent quality Very friendly staff

Everyone's favorite store in Cologne!

Anyone who wants very good food, a good service system and a fair price has come to the right place!

We sat outside in the sunshine. Central location, but still nice and quiet due to the side street. The food was delicious.

A very tastefully decorated, large restaurant/café with an oriental flair. This includes classic and vegan-friendly Turkish dishes, and service is provided in earthenware and copper dishes. It's best to first make your presence known in the restaurant to receive a table card with a QE code so you can scan it and order. Otherwise, you'll end up waiting too long at your table. I wish the waiters were more attentive. For example, I received my food, but no cutlery, and no ashtrays were brought to the tables. Overall, though, the visit is definitely worth it!

Super delicious food, great service, and an unbeatable atmosphere in the beautiful Gerlings Quartier. When the weather's nice, it feels a bit like a vacation :) I always enjoy coming back!

Berdan is a super nice waiter! Our requests were taken into account, and everything else was perfect! Highly recommended!

Super friendly staff. Berdan, in particular, was very accommodating and accommodated our requests. We'd be happy to come back anytime.

The Berdan staff was super friendly and very accommodating. I'd be happy to come back anytime. I highly recommend it.

Always nice here. Berdan provided excellent service ✨

Esta es una cadena regional que sirve comida mediterránea. Estábamos en la ubicación de Kennedyplatz. Empezamos con un Riesling decente que solo tenía 21 años. 5 euros por botella llena. Mi esposa tenía el Ispanakli pide, que se puede describir como una pizza de pan plano con espinacas. Esta era una gran porción, y casi la termina. Tuve el Beyti Falafel, que disfruté. La cena costó unos 55$ convertidos de Euros, lo que consideré una muy buena comida y una muy buena relación calidad-precio. Tenga en cuenta que el pedido y la entrega a la mesa son un poco diferentes aquí. Introduce el código QR en tu teléfono, haz tu pedido electrónicamente y recibe un mensaje cuando tu comida esté lista. Entonces ve a recogerlo tú mismo.

Unfortunately, the ordering process is a bit complicated, but that's a minor issue. You have to take a card from the restaurant reception and scan the code to bring up the menu and place your order. The service was unfriendly and inattentive. There wasn't enough cutlery, and there was a long wait for more. But since it was lunchtime, I'm willing to overlook this. I ordered a chicken curry with water. The curry was tasteless, the sauce watery. There wasn't much chicken. Simply not tasty. The highlight, however, was the diarrhea it gave me. Maybe just a bad first impression, but it was enough to make me not want to come back.

Great shop. Great service, and I was thrilled with the food.

The atmosphere of the store is very nice. The food isn't bad. Your presentations are beautiful. The staff are attentive and friendly. Would I go again? Yes 😀

We had breakfast here on Mother's Day. Highly recommended.

Visiting here again after a long time. Food is very good and is freshly prepared after ordering at the terminal, like at McDonald's or Burger King. That's the only negative thing, which is of course a personal feeling!

Saturday afternoon, the terrace was completely empty. I looked for a seat and waited for service. Waiters, cooks, etc. sat at a next table, walked in and out and past me and completely ignored me. After more than 10 minutes I left. That was the first and last time I was there.

Great restaurant with a really cool location! We were immediately impressed by the ambience – very stylish. The food was super tasty, freshly prepared and with a lot of taste. We felt completely comfortable. Clear recommendation!

We received excellent advice and service from the owner's son. Great food, great drinks, very clean store. It certainly won't be the last visit!

If you go to Cologne, this is the best place for breakfast. The waitress was very friendly and in a good mood. Thank you very much, Ms. Zehra 😊🙏🏼

Fangen wir mit etwas gutem an Atmosphäre war okay Musik war nicht allzu laut dann wird’s aber auch schnell wieder schlecht. Bedienung an Empfang halbherzig. Keine treuen, gemäßen Aussagen, zum Beispiel dass die Getränke gebracht werden die muss ich mir nämlich auch selber holen sowie das Essen das hatte sie aber gesagt. Essen war schnell fertig, aber kein Wunder bei kaltem Brot. Die Linsensuppe war heiß, geschmacklich aber nur eine sechs von zehn jeder der gerne Linsensuppe. Auf türkische Art isst sollte die lieber woanders essen um nicht enttäuscht zu werden. Meine Frau hatte Manti bestellt gehabt für alle, die das nicht kennen, das sind mit käse gefüllte Teigtaschen. Essen kam zu unterschiedlichen Zeitpunkten ist aber auch verständlich, denn eine Suppe ist schneller gemacht. Manti geschmacklich eine acht von zehn Portion ist auch sehr gut gewesen nur es wär eine zehn von zehn gewesen, wenn es nicht schon nur lauwarm wäre. Insgesamt bezahlt, 26 € mit Wasser (still) sprich Preisleistung für mich sechs von zehn

fantastic! - delicious food, loving service, value for money and an all-round feel-good atmosphere. Any time! :-)

Great expansion to the existing “normal” Boname restaurants. The Factory offers other unusual dishes and delicious cocktails. The restaurant is really nicely decorated. Since you order via app and everything is served at the table, no one has to queue anywhere or anything, that's a really nice concept. Gladly again 🙃

Very nice this place — everything was great! From the service to the food — we’ll definitely be happy to come back! :)

Wonderful breakfast with first class service and delicious food I went there with my family for breakfast near the fountain. The sun was very strong that day, but the attentive restaurant manager reacted immediately and kindly opened the parasol for us - really attentive! The service was also very warm and accommodating. The food was really tasty and lovingly prepared. We felt completely comfortable. This restaurant is definitely one of my favorite places - we would love to come back!

There were four of us eating. Order something interesting, you scan a QR code and order everything via your smartphone. The food was great and we felt very comfortable. Very nice service and a gentleman from the kitchen gave us a few tips. Highly recommended!

Very nice and very good condition

Very tasty food in a great atmosphere. I'd love to come back.

I love this place! I've been here three times with my family and have really enjoyed it every time. From the reception to the order to the taste, everything was great every time. You order using a QR code and everything is brought to the table (this is different at some other bona’me locations). Both dinner and breakfast were to our liking. The coffee after every meal was also wonderful.

Very good atmosphere. Recommended for those looking for original oriental cuisine.

Always delicious, always friendly, whether for breakfast or dinner. It also has a wonderful atmosphere, I really enjoy coming here.

Food very good in a nice atmosphere, but a bit expensive.

A great atmosphere with beautiful furnishings. Delicious, oriental-inspired, modern dishes, ordered digitally at the table and served quickly by friendly staff. Small but nice, whether breakfast, lunch or dinner - there's nothing wrong with it!

Super delicious food and a cool location. It's really convenient that you can order online. The food was also brought very quickly.

Food tasteless, meat dry, falafel swimming in hollandaise from the Tetra Pak. The chicken beyti was very fatty and didn't taste like anything. The black Angus kofta were dry and cold. The ambience is nice. Waiters are very nice.

Food is rather average, but very good ambience and little waiting time.

Berdan and his team do a great job. Would love to come back.

Good ambience, good food, nice and friendly staff

Great restaurant, great service and excellent food. Gladly again!

At the recommendation of a friend, we came to dinner with the team. The food tasted great. The service was excellent. We were here with the whole team and were completely at peace. The ambience was very nice, especially the outside area.

Very tasty food! Among the staff, there were some that were super nice and those for whom friendly communication was not necessarily a core competency. Taking a little crash course on body language beforehand makes perfect sense. Then you also realize that the head pulled down with the corner of the mouth pointing in the middle of one direction means: there is the toilet. And the same swivel of the head in the other direction with the corner of the mouth down means: you can sit down there. Everything was very nice and the food was really delicious.

Racist attitude if you are black

Nice and friendly service, super tasty food, also very quick at the table. Top ambience and first class experience!

Nice atmosphere and very tasty food. We always enjoy going here. My favorite are the Izmir Köfte, but everything else tastes good too. The service is very nice and friendly. Price-wise, completely okay.

Very tasty food, good value for money, great ambience

Thanks to Berdan for the great service.

For me the best bona'me in Cologne. I can highly recommend it.

I was very satisfied with the service and the food. I can recommend it to everyone.🥗🍱😍👍🏼

Good food. Need to use a website to order, but food comes quickly.

One of the most beautiful café locations in Germany. The advice and service from Berk were great! We would be happy to come all the way from Frankfurt again for this service :)

Here you can get good Turkish cuisine with esprit. Great atmosphere and easy to order with your smartphone. It can be easier this way. Unfortunately, the toilets are not that clean. A small drawback for an otherwise great restaurant.

Excellent service and breakfast

Great ambience & generous selection of delicious and unusual brunch as well as lunch/patisserie. The service is always very courteous and helpful. We love it every time :)

Very nice employees. Love it here :) very tasty food

We went to this restaurant as the invitation of our friends during our 06-03 Cologne trip. We really liked the food and atmosphere of this restaurant. There is also a back section of the restaurant. Meals are prepared here in the open kitchen. We ate our dinner in this episode 👌

Everything is great! From location to food and service! Really super tasty! And the macaron tarts from the display case! Worth every euro! 😍

Cool concept and ambience - but the food could be of higher quality

Really very good, exotic food that is relatively cheap. You can't make a reservation for two people, but there is usually enough space. Last time I didn't realize how far back the restaurant was; There are tables that would be enough for two restaurants. You order online, so you don't have to wait forever for the waiter to not show up ;-). We had a great one Evening - unreserved recommendation!

For my taste one of the best restaurants in Cologne. Visually and taste-wise. I have rarely been served such fresh food so quickly in my life. And the ordering process is perfect.

Food was okay. Deserts were amazing. But the service was terrible. Any mistakes they make is your fault and you get side eyed for no reason. The waitress we had was nonchalant and borderline rude. Also the app doesn’t work well to order which is not good when your waitress is ignoring you when she passes by. We only got what we wanted thanks to the young man doing the dishes nearby us. Not worth the hype nor the wait.