BigChefs Westfield-Centro-Oberhausen in Oberhausen

The Turkish tea was delicious. Yusuf hosted us well.

Unfortunately our visit was a huge disappointment. We weren't greeted as soon as we entered the restaurant. The tables were dirty and we had to tell the waiter three times to clean the table. The food arrived cold - we had ordered pasta and sweet potato fries, but we didn't like either at all. The service was also poor. When we wanted to pay we had to queue at the cash register ourselves as no one came to the table to bring the bill. Overall it was a very disappointing experience. The service was unfriendly and inattentive, the food was disappointing in taste and temperature. We definitely won't be coming back. We are very sorry.

The ambience is good but the service is not well organized. A waitress was super nice, but the order didn't come in the right order, orders were sometimes forgotten, one waiter didn't know what the other waiter was doing.

After we chose something from the menu, both were no longer available. So keep looking. Then we ordered and even though it wasn't full, it took forever for the food to arrive. This was so-so in terms of taste. The toilet wasn't exactly clean either. So summary - not again.

Not recommended I was really disappointed with my visit to this restaurant. The chicken had a strange texture which completely ruined the appetite. The staff was also unfriendly and seemed annoyed instead of being helpful. Just because the restaurant has an international name doesn't mean the quality or service is good. Absolutely disappointing - I'm definitely not coming back!

We were there this evening. My meal was very tasty, but my husband ordered an entrecote for €32 and it was very small, about 120 grams. That's not too small for that much money.

Unfortunately a disappointing experience. The food was tasteless and carelessly prepared. The service was inattentive and rude and we had to wait forever for our order. The price-performance ratio is not right at all. I definitely wouldn't go again.

When we came in we weren't greeted, but were greeted directly with the words "No, please get out again and wait (in the rain) we won't be taking any more orders now" ☺️ First and last visit.

Food was good, service was A1! Thanks to Yusuf and his team!

The food only gets two stars because the fries were okay, otherwise it would definitely only be one star!! We tried two types of burgers and the meat was simply a frozen patty. Absolutely no freshness and the brioche bread wasn't any but just normal bread. Then we ordered a chicken plate dish which was simply served completely cold. An absolute no go! What I have to say about the ambience is: OK, but it was just cold! If you don't sit in the "smoking area" but in the restaurant then you can sit outside even in winter. After asking several times whether it could be made warmer (we had a small child with us), we were only told that it was unfortunately the case and that we couldn't make it warmer. Some guests sat inside with their jackets on! The staff was very nice and tried hard. However, we will not come back and cannot recommend it!

We have rarely eaten so badly. Starters were cold... and the chicken for the main course had an indescribable consistency. The lemonades from the menu weren't even available. The service staff was very nice, but nothing was done because of the bad feedback and the plates that were still full. The ambience is nice, but the rooms are simply too cold for these temperatures. Many guests had to keep their jackets on while eating.

I can only recommend it.🤌 The service was very good and the employees were very nice. Thank you👍

Mr. Yusuf and Mr. Mert took very good care of us. Thank you very much.

I was there with my family last week, the food was very good and the prices were affordable, we were very pleased especially with the service of Mr. Mert, thank you… We will definitely come again.

The first time i came here everything was amazing. This time everything was the opposite. The food was cold, the staff was not friendly at all. I am really dissapointed.

The selection of desserts could be larger, but overall we were satisfied. Today I just had a drink, but in the past I've also been there to eat, which was delicious. Yusuf served us quickly and was very friendly.

Yusuf abi was very polite and the service and food were top! Only recommended.

The good Yusuf brought me Baba Manti, a very correct man and Manti was also very good.

Cleanliness really top and nice atmosphere. Unfortunately, you wasted potential... Portions are much too small, if you eat here you should always order two portions. The commitment of the waiters also leaves something to be desired, unfortunately it underlines the good work they do to offer good service.

We stopped here for the first time on our Ruhr area tour, and we've never had such a bad service! Never again! Food way too late, drinks only on request! I've been sitting here with my wife for 1.5 hours, but I still can't judge the food because we only got red lentil soup for me with a lot of complaints! This was not edible without seasoning!

The employees don't care about you, they don't greet you, they actively ignore you The food arrived cold The drinks only arrived after a complaint The table will be cleaned upon repeated request Never again. I'm better off elsewhere.

Food was cold and came before drinks. Status I'm currently sitting in the store waiting for my drink after having to eat my cold pasta at a dirty table. The store is about 30% full.

We were happy with everything. Mr. Yusuf served us extremely friendly. We'd love to come back! :)

We were very satisfied with bigchefs and Yusuf was also very friendly and attentive… VERY CLEAN!!! We'll be back!!!! :)

It was a very nice breakfast and the employees Yusuf and Mert were very nice and helpful. I didn't even have to ask and I got my tea just great 👌🏼

We had breakfast with the family and were very satisfied. The service staff (Yusuf) was very friendly and helpful. We had a lot of choices here and will come back.

The atmosphere is lovely and the service is attentive and friendly. It took a relatively long time for the starter to arrive and it was almost cold. Also quite expensive for the portion size. The main courses were okay but nothing special.

Never been treated so badly in a restaurant. We had reserved. We stood at the entrance for 40 minutes and were left standing with the words “someone is coming immediately”. A family of 6 was pushing in front of us and wanted to be assigned a table when I said that we had a reservation. Then it was “oh, sorry” and after another 15 minutes we finally got to our place. After waiting for over an hour we wanted to order food. Here this happens online via a site. Practical like Lieferando. Same when the food is out?! Approximately half of all dishes were “sold out”. In the end I could only eat pasta with cream sauce because nothing else was an option. I don't need all this back and forth for pasta with cream sauce, I'm sorry.

Well thought out - poorly implemented. Service wasn't particularly attentive, the food was cold rather than hot, everything took an awfully long time even though the shop was almost empty. There is a lack of pulse and attention to service here. It's a shame, the place actually looked promising.

Unfortunately, our visit to the restaurant was a bit mixed. We were particularly struck negatively by a young lady in service who served our food. Unfortunately she seemed very unfriendly and greeted us without a smile. Of course, I completely understand that the catering job can be stressful - and that applies to every job (in this world) - ...especially when there are many guests and each guest has different expectations. Nevertheless, I would have liked a little more friendliness. A simple “please” or “thank you” would have been enough, especially since I smiled warmly and thanked you every time. Even my little nephews, who, like children, are somewhat lively jokers, reacted politely. I understand that children can often be challenging, but a smile would have gone a long way to lighten the atmosphere rather than muttering unkindly. Her behavior was a bit reminiscent of the grumpy Tadeus from the Spongebob series. On the other hand, we would also like to highlight positive things: The bartender was very friendly and attentive, which really made us happy. The restaurant itself is also very attractive - it is nicely decorated, spacious and the location is also good. As far as the price-performance ratio is concerned, we were satisfied. However, I'm not sure if we will visit the restaurant again.

All in all a really nice experience. The food was really well prepared and really tasty. The service was super attentive and friendly. We felt very comfortable, especially thanks to the service person Elif. Thanks for that. :)

Everything was delicious, the employees were very friendly. Our new address is Big Chefs :)

Since one of the family members is not allowed to eat gluten, we wanted to check with the chef whether the chicken curry was really free of gluten, as it is labeled with allergens on the menu board in front of the restaurant. The chef didn't answer our question and referred us to the service staff; he probably didn't understand our language. I explained to the service staff the situation that a family member was not allowed to eat gluten due to an allergy and we therefore sought to communicate directly with the kitchen. The service staff looked at the menu and confirmed that the chicken curry was gluten-free. We ordered this dish 3 times. Unfortunately, the affected family member became sick after eating and vomited many times, causing stomach acid. We won't come back.

Unfortunately it took quite a while for the food and drinks to arrive, especially because it was not busy. Half of the orders were mixed up, which later led to a food allergy. We couldn't see everything well because it was quite dark. My burger was tasty, but the further I went, the more soggy the meat was. In the end, my napkin was in between, but I couldn't see well in the dark in the dark metal container that everything was in. Finally, it also turned out that my friends were on the move. It looked nice but too much went wrong. Shame!

Normally I rarely if ever give a review. However, the Big Bosses and the employees deserve to be praised in the highest tones. I've eaten there with my family several times. Each time we were very impressed by the quality of the food and the friendliness of the staff. The price-performance ratio is absolutely justified for what you get there. The selection is huge and everything is delicious and lovingly prepared. We are really looking forward to the next visit. Thanks to the Big Chefs team.

We became aware of BigChefs in Oberhausen through a message on Facebook. Since we often meet in the Centro, we have always visited System Gastronomy in the past, but we wanted to try something new and what can we say?! Success across the board! We really liked the decor, great atmosphere and incredibly attentive and friendly service. Large map and, for those who don't know Levatin cuisine, everything is illustrated. The coffee was great (very important for us!!!) The tea that was served rounded things off! We didn't want to eat breakfast anymore and opted for MezzeMezze and a pide! And here too, great quality, incredible taste and a more than convincing quantity. The price/performance ratio is crazy for what is on offer...... We will come back, even after a journey of around 50km, and try out the map over time. We hope that this company is given the attention it deserves! Today, October 20th, 2024, we returned to Big Chefs again after a long time. For us, as if we were always here. Elif leads her crew very professionally, the food was great as always and our personal “brunch” requirements were fully met. Service, food and drinks are always at the same high level. See you next time!

Breakfast is very, very tasty and can only be recommended

We are thrilled. Thank you, we will definitely come back!!

The breakfast was very tasty. We came especially from Kassel and the service. Mr. Yusuf was a top man who was at our side at all times 👍🏽

A very, very nice, cozy and delicious restaurant. Were there for the second time now. Food is very fresh and deliciously prepared. We had lunch here once and today we were there for breakfast. Very nice staff, Yusuf is very attentive and friendly! I can really recommend it.

We just wanted to eat somewhere quick that wasn't french fries. The service was very attentive and friendly. The map offers a wide range of options. The food came super quickly, despite being announced at least 20 minutes. The only small comment we found was that the food could use a little more “oomph”. In general we were satisfied and would come back!!

Very nice staff. Thanks to Yusuf for the great service!

Very tasty breakfast and nice staff. Many thanks to Yusuf for the great service!

Very nice staff, especially Yusuf and Mert, the boss is also very attentive, we felt very comfortable as if we were in Turkey, don't let them get you down, continue to be steadfast, you are great, thank you very much saygilarla Tugba Ö.

Everything was beautiful. The organization was amazing and the employees were very kind 🌼🌼🌼🌼

Everything was great, food and drinks were very tasty Service from waitress Elif was fantastic, attentive but not intrusive We would be happy to come back ☺️

The breakfast bomb Very nice and friendly of course an Elif who was very understandable

The food was great, the cocktails were great, the ambience was great and yet the highlight of the evening was the waitress Elif, who was quick to attentive and always sweetened our evening with a smile. Come back!!😊

Unfortunately, the food is not as tasty or as extensive as the original in Turkey. Recommended for a nice evening or on a special day but not on a hungry day

Chief Kadir, thank you for your efforts, everything was wonderful, with my endless gratitude, THANKS to all the team members🤝

Shop was empty, 4 waiters overwhelmed with 2 tables, brought everything wrong, inattentive, high 10… Food was a disaster, everything was extremely poor quality and extremely poorly prepared… They are also unable to provide hospitality receipts… For a cola it takes about 35 minutes for 2 tables... The store has no chance of surviving 100% next year! Never again… save yourself that….

Everything was great, the staff were friendly, the food was tasty.

It was a great evening, the food and service was top, especially Yusuf is very personable

Yusuf Bey's service was very good, we were very pleased.

Well done to Kadir Chief and all the other employees

A perfect organization and the most delicious food

Everything was very enjoyable. service food ambience is amazing

Thank you to chef Kadir and the other staff for their hard work 🤲 everything was amazing 👌

Service was very friendly and the food was also very tasty. Portion reasonably large. Price wise normal for a restaurant like this.

Bad service. Had to wait a very long time for the food. Cutlery arrived an hour after the meal. And say it's on the house but it's not possible to pay afterwards!!!

Kadir Chef and his team hosted my family and me wonderfully. Thanks to the whole team.

Food and Service were very good. Thank you 🙏🏻🙏🏻

The only difference between the menu in Turkey and here is the lack of food options. Overall delicious and nice place

We went to Big Chef in Oberhausen for breakfast and had a wonderful time. We were particularly impressed by the service from the waiter Yusuf - he was very friendly, attentive and made our visit perfect. The breakfast was delicious and fresh, the atmosphere relaxed. We'd love to come back!

Very good food, friendly staff 👍🏻👍🏻

We come here very often and find the ambience great and especially the outdoor terrace very pleasant with the delicious food. But we have to give special praise to the waiter Yusuf and the waitress Michel, who are always very friendly and always give us a very warm welcome and provide great service, so that we always feel very well looked after. In any case, the location with the selection of food, the ambience and the great, hard-working waiters is a recommendation from us.

Very nice restaurant. Friendly staff, very hard working and attentive. The rice pan with seafood was great, the chai was good and the chocolate ice cream was very tasty. I'll definitely be back here soon!

Coffee was cold, caramael great, vegan milk great, seats uncomfortable and cold outside (stone), customer service and aesthetics are a 10/10

After eating, you will understand how experienced and skillful the kitchen chef is. Breakfast is 10/10. Prices are normal. The atmosphere is quite good.

The food was really tasty, unfortunately the service left a lot to be desired. The staff was unfriendly, incompetent and the service was extremely slow. It's a shame because the food has potential, but unfortunately the service experience mars it.

A superficial waitress who served outside, she was totally unfriendly and spoke to me very rudely, even though I only asked her how much the drinks were. With her behavior and street slang towards the customers she is just out of place. Luckily there are alternatives, I will never visit you again.

Very nice reception, the waiter took drinks and everything was good, including the food. But the waiter couldn't be found and I called a waitress standing around and asked if she could take our food. I then greeted her because she didn't. If a waitress with a migrant background cannot greet me, I see this as rejection of myself and will leave the shop in the future. Well, we didn't do it, then she asked us if we wanted something to drink, even though we had only just received our drinks. I don't want to say anything more about it. Food was good. Male waiters were also very nice and polite. Menu very nice with pictures, the food looked exactly the same, great.

Here you can feel like you are on vacation, gets full and can try new things.

I was there on Saturday, we waited 45 minutes for food and it was very expensive. Outrageous, not recommended!

As a starter there was baked feta, which was served with the main course. For almost 14 euros, I found the portion to be very small and the consistency of the feta was more like halloumi and also very neutral in taste, which is something I don't really know about this one. The cheese wasn't very warm either. The accompanying rolls were very tasty. The main course, a burger with spinach and eggplant patty, was half lukewarm and the other half was already cold. The bun is very dry and firm. This would definitely have tasted good warm. (The colleague's classic patty was well-done and looked more like frozen goods, which is probably why they didn't ask about the cooking level.) The fries were tasty, but not really very warm either. Portion size was okay. In general it seemed as if everything had stood for 5 minutes before it was brought to the table. What was definitely positive was the friendly staff, clean toilets and the fact that you get a free beer if you order a 0.5l. For me the visit was too poor value for money and will probably not be repeated.

Aside from the fact that the fries were way too salty, the food was still delicious. The service could seem happier, it doesn't cost much effort...

The breakfast was good and there was nothing wrong with the quality. Both the drinks and the food were good. But your prices are steep! 11€ for a piece of cheesecake with a bit of lotus and ice cream? €5.90 for a latte? Today we paid €78 for breakfast, 2 smoothies & coffee. When the bill came I almost fell off the bench.. sorry but that should definitely be revised again. It was definitely not worth almost €80

The food at Big Chefs was absolutely amazing! The atmosphere is cozy and the selection of dishes leaves nothing to be desired. Everything we tried was fresh and deliciously prepared. However, there was one situation that bothered us a bit. We noticed that an employee from Turkey, who obviously did not yet speak perfect German, was inappropriately reprimanded by a colleague in front of the guests. Comments like "Senin Almancana ediyim ben. Almanca öğren bi zahmet" are not only disrespectful, but should never be uttered in front of customers. Everyone deserves to work in a respectful work environment and such matters should be resolved internally and in a constructive manner. Despite this incident, we really enjoyed our visit and would like to come back. However, we hope that management will handle such situations better in the future to ensure a positive working atmosphere for all employees.

The food is absolute convenience. Burger with a sticky, chewy bun, only sauce and patty, no salad or vegetables. Pattie pressed from some smoked meat. The knife was so blunt that you probably couldn't even cut butter with it. Absolutely no recommendation. Better go further up the promenade!

Everything is good but the only thing missing is the inexperience of the waiters.. If you ask for an account, it won't come.. You want to eat, there is no fork or spoon You want tea, sweet tea will come when it gets cold.. A little warning is required..

The worst and most boring burger ever for a price of €17.80. Absolutely disgraceful.

Big Chefs offers good food in an appealing atmosphere, but the service leaves a lot to be desired. The service was friendly, but often inattentive and slow. There was a lack of personal support, which somewhat marred the overall experience. With better service there would definitely be more – so it stays at 3 stars.

The restaurant is about 1 year old and made a good impression. Nice interior and nice outdoor area. The staff was friendly and the waiting time was ok too. I ordered a BBQ burger for €18 including fries. I didn't take the photo because the burger wasn't worth it! The patty was definitely industrial! And it tasted the same, or didn't taste good at all. A little sauce and nothing else! No lettuce, let alone tomatoes, cucumber and whatever else goes on a burger. For that money I could also go to one of the usual burger joints, which wouldn't be my thing either. Really disappointing and definitely the first and last visit. It's a shame about the money and the time. My wife's punch wasn't convincing either. No recommendation!

The taste is okay, but the blatant thing is that she doesn't have any change and even didn't give me enough change when I pointed it out to her and says she only has 30 cents left in the till. It couldn't be more brazen than that

We went there with great joy and hunger, unfortunately small and simple portions, no creativity, the food tastes like nothing, none. seasoning. No bread with spread, everything costs extra as a side dish. The main menu is quite overpriced and you still aren't full. Finally, a big bill and disillusionment, once and not again. It's a shame, as I said, I was looking forward to this restaurant.

First of all, good evening! Me and my girlfriend were just before the kitchen was about to close. The staff was so correct that they still accepted our order Thank you very much 🤩

We ordered peppermint tea and were given lukewarm tap water with three mint leaves, which barely tasted like mint. Our request for a double espresso as a replacement was ignored. 10 minutes later the waiter provocatively asked if we had ordered espresso, even though it was never served to us. Unfortunately, even one star is too many. Not recommended!

We came for a Business Lunch, the place was nice. The employees were attentive, we were very pleased with Mr. Yusuf. See you again

Although we waited for so long, the boss's friends got the table priority. I have never eaten such a bad chicken skewer in my life. Behind our table, the Turkish coffee was served on a tray with decorations and water; we were only given a coffee. Unfortunately we were not satisfied and will not be coming back.

Food inedible, cold, tasted like nothing. Very disappointing. Has nothing to do with Turkish cuisine/food. Fast food chain and that's how it tastes. The location inside and outside is really great and cozy. Unfortunately, the service is also completely overwhelmed. The table was still dirty from the previous guest and the old cutlery was still on it. Only after asking three times did you get something new even though the food was already in front of you. Never again!

We were there twice. We really liked it. Food excellent. Great service to the service Ceyda, very friendly and organized. Many thanks to the entire team.

“We are not allowed to accept guests”🤗 even though there were free tables, ridiculous!

Our visit to this restaurant during a European Championship game was very disappointing. The service was unfriendly and disorganized. We had to wait a long time and the waitress responded to our questions in an annoyed manner. The food was lukewarm and tasted disappointing. The atmosphere was also unpleasant and the staff seemed irritable. What was particularly disturbing was the feeling of being treated differently because of our skin color and my friend's headscarf. Overall we didn't feel welcome and can't recommend this restaurant. We certainly won't be coming back.

Exceptionally good restaurant. Delicious appetizers. Nice furnishing style. Great view of the promenade. We will come back!

This is a complete disaster! The first visit left a pleasant impression, but today it was like this, they didn't bring us a menu, we had to bring it ourselves, the kitchen order was not accepted because it was closing time, but we arrived on time, It's the staff's problem that it didn't do its job, the next table also ordered food without any problems, the height of unprofessionalism, that's the bill, we ordered a cocktail, but the bill also included beer, which we didn't order. I also had to prove that I didn't order it, there was no apology!

Half full shop, waited 40 minutes for a drink at 30 degrees. Chicken schnitzel was too small. Not enough potato salad. The price is high for a half-full, not so convincing plate. Several waiters serve a table, which is why misunderstandings and mistakes constantly occur. Ambiance is nice and spacious. Waiters are friendly but unfortunately that's not enough. It's a shame but it was also the first and last time.

First time in the restaurant. Chicken skewers first arrived raw. The second time it came through and was completely dry. Chicken and fries were covered in BBQ sauce and you couldn't really taste anything. Salad was without onions, just with rocket salad and a little pepper. The prices are also very high. A 0.33l cola costs €4.30?

very nice shop ☺️ Michelle & Elif super lovely girls & very competent & always up for fun..Thanks for everything

The food was served cold and the onions were missing on my burger, which is clear to me never again

Bad service. Waited a very long time. Dishes were not complete. Not accommodating. Main courses were very tasty!! Starters absolutely overpriced and really cheeky.