Basierend auf 27 Bewertungen gefunden auf 1 Websites
Basierend auf 27 Bewertungen gefunden auf 1 Websites
Nº 21 unter 34 unter Baiersbronn
Nº 11 von 18 Restaurant unter Baiersbronn
Stellungnahmen
Super nice staff, delicious coffee and cake and very dog friendly. With a sign at the entrance that all dogs are welcome and a treat for every dog
Carmen Brandt . 2024-09-14
WEITERE KOMMENTARE IN Google
A service disaster. Any food can be sold out, but to then insult and lecture the guests shows a lack of understanding towards the customers. The service robot seems the friendliest. Outside the building there is a parlor with great food and very friendly staff. So save yourself Ben's Café! _________ Now I'll take the trouble and respond to her answer. Because this simply shows how overwhelmed they are with their cafe operations and that they cannot handle criticism. We didn't sit with you, stop times or insult you in any other way. Unfortunately they mixed us up. Instead of answering reviews incorrectly in such detail, you should take the time to reflect and think about what you could do better with other customers. But maybe they just had a bad day - that can happen. __________ Wow, just now saw that there was another answer. Unfortunately it fits with the overall appearance, on site and in the review. You can claim 100 times that you know who I was or that I spent time with you. You're still confusing me. Because again, I wasn't in the restaurant, I was in the cafe! This can happen quickly when you are overloaded and overwhelmed. And if you take the trouble to read my other reviews, you will notice that I generally rate fairly and that the positive experiences more than clearly outweigh them. And read my first text, I even understood that the cafe was sold out. I only complained about the absolutely unfriendly staff! But if the superiors If customers behave like you, how is the employee supposed to know better?! So, as sorry as I am for the employees, I can only advise against Ben's Cafe.
Michael . 2024-07-16
WEITERE KOMMENTARE IN Google
Ben is incredibly personable and accommodating! We went hiking with two dogs and had a coffee. Ben even handed out a water bowl and treats for our dogs without us asking! We felt very comfortable all around and were served very nicely! :) Thanks! And see you soon!
Stella W . 2024-04-26
WEITERE KOMMENTARE IN Google
Everything was great, always happy ☕🍰🥧
Regina Wittenauer . 2024-04-22
WEITERE KOMMENTARE IN Google
Delicious food and very good cake in a neat and always clean atmosphere for little money. Always my pleasure.
Alexander Schmitz . 2024-04-21
WEITERE KOMMENTARE IN Google
We have been to the cafe several times and always look forward to a fresh, homemade cake 🍰 and snacks as well as the very friendly service, but we treat the service as we would like to be treated ourselves. With this in mind, all the best for the future
Maggie Votteler . 2024-04-11
WEITERE KOMMENTARE IN Google
A new tenant has taken over the restaurant café, now Ben's Restaurant with masterfully homemade cakes in all variations. Homemade tarte flambée, soups, good German cuisine with a good selection of different dishes as well as drinks and wines. Definitely always worth a visit. Changing breakfast events, brunch and other events. Suitable for groups, please reserve here. Super nice service.
Benjamin Kritzer . 2023-07-25
WEITERE KOMMENTARE IN Google
National German dishes and fresh forest air + excellent service and hospitality - 100%
Irina Ileyko . 2023-07-08
WEITERE KOMMENTARE IN Google
The café has reopened (June 2023) with a new operator. It is in the entrance hall of the National Park Center. You can sit inside and outside, with a view of the trees.
Dr. Klaus Reichert . 2023-06-25
WEITERE KOMMENTARE IN Google
At the moment only cash payment is possible in the park center. The café is closed, probably for a longer period of time, as new tenants are being sought. We didn't look at the exhibition anymore. Parking costs 3 euros for 2 hours. Short-term parkers pay 1 euro.
Diana . 2022-07-29
WEITERE KOMMENTARE IN Google
Nice terrace with a view of the forest. The food, the main purpose of the visit, was a disaster. 1x Jägerschnitzel taken from the daily menu. Smallest schnitzel (size smaller than a €5 bill) I've ever eaten, oversalted and hard. The mushroom sauce tasted like ready-made sauce. The spaetzle wasn't salted, but that wasn't a bad thing, but the schnitzel was oversalted. The overall portion was much too small for the price and there was no salad (not even a leaf to decorate the plate). 1x cheese spaetzle also not good, very soggy and the portion was a joke for the price (over €10). This is where poor food (quality), small portions and a high price come together. Unusual too. First food was served, then only 1 minute later the cutlery was handed out. Normally it's always the other way around! On the drinks menu, a non-alcoholic Pilsner is offered under "0.5L from the bottle", but only a 0.33L bottle of Pilsner is brought to the table at the price stated on the menu. Service was friendly. Overall, a cafe/restaurant not recommended!
Tee Jay . 2021-09-24
WEITERE KOMMENTARE IN Google
We were well served, the price was fair and the food was delicious
P S . 2021-09-12
WEITERE KOMMENTARE IN Google
Good cake and coffee wonderfully located in the Black Forest.
Friedrich Ewald . 2021-09-11
WEITERE KOMMENTARE IN Google
Terrace with a view of the forest, delicious ice cream
Roger Cornitzius . 2021-07-09
WEITERE KOMMENTARE IN Google
Very nice personal, terasse with nature wiew
Dario Vorkapic . 2021-07-08
WEITERE KOMMENTARE IN Google
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165 Stellungnahmen
Culinary very good standard, the service very accommodating and extremely polite I can only recommend it and I will come again
362 Stellungnahmen
Very clean and cozy rooms in an extremely quiet location! Service and food are highly recommended! Lots of opportunities to go for walks and hikes! Cycling tours are also possible from here!
658 Stellungnahmen
821 Stellungnahmen
First of all, what should be highlighted is the excellent service! There really is nothing left to be desired; Room service also works perfectly. The boss and the lady at the reception really do their best to make you feel comfortable and welcome. About the location: The hotel is located on the busy main road and you would probably be wise to book a room at the back. Regarding the wellness area: Since there were a lot of families with children present, it was very, very loud in the pool area; Overall, in my opinion, there are not enough loungers available in the indoor wellness area if you are looking for peace and quiet. The outdoor area is very nice and spacious with lots of sun loungers; However, it can be seen from surrounding houses and is even open on one side to the neighboring house or hotel parking lot. That should be ruled out. The two outdoor saunas are also very nice and have automatic infusion. Unfortunately, you can only visit the steam bath wearing swimwear. There are enough towels; However, a few defective ones should be sorted out here. About the room: As is usually the case in this price segment, there was no coffee/tea station in the room; You can get a mini fridge on request. I had one of the renovated double rooms. The choice of color here is certainly a matter of taste; It was too dark and impersonal for me. One or two decorative elements, which are otherwise very tastefully displayed in the house, would have obviously done the room atmosphere a favor. The TV in the room offers everything in addition to the usual channels, such as Netflix or Amazon Prime. I didn't find it particularly nice to put the sink on a damaged base cabinet in the new bathroom either. The terrace was a real disaster. The view is fantastic, but from the floor tiles to the awning it is completely neglected/dirty with some broken furniture. But there will probably be renovation work here and a remedy will be created. Also important: There was no air conditioning and the room was warm when the sun was shining, even in October. Probably more of a problem in summer. Breakfast buffet: Fantastic with, as already mentioned, great service. No wishes remain unfulfilled. The staff will always give you a smile - very nice! A la carte dinner: For a 4 star hotel, this didn't convince me. No highlights in terms of taste. Portions clear. And - I'm sorry - if you've ever eaten Kaiserschmarrn in Austria, you shouldn't order this one. If it wasn't "from the package", it still tasted the same. I subsequently found out that the hotel offers guests the Black Forest PLUS card, which is really a plus for free! offers experiences. This was not offered or given to me, which really annoyed me afterwards. I guess you have to ask?!?! In my opinion that doesn't work at all! Conclusion: I give it three stars, leaning towards fourth, because the outstanding service makes up for a lot!