Beef Club in Köln

Owner has 2 more restaurants but still not paying the staff on time

I will never set foot in that shed again. We went there for dinner this evening and were shocked. It all started when we entered the restaurant. We had a stroller with us, and since our smallest daughter was still sleeping, I took her and the stroller to the table and pushed the chair a little to the side when the rude waiter came over to us and started making fun of me The path should be clear. We all ate our food, unfortunately not all together and the waiter finally came to ask if everything was okay with us 🤷‍♀️🤷‍♀️When I wanted to pay, he asked me to go inside to pay with the card, which I did. I plundered my wallet because I can't use the small cent pieces in Switzerland. When I paid and I When I wanted to give the waiter the money, I apologized to him because I only had a little cash with me and gave it to him. His nice comment was that you were begging Instead of saying thank you. Before we wanted to leave, this waiter gave my older daughter the small cents that I had given him and said what he should do with them and whether we were beggars. He shook his head and mumbled that it wasn't normal and rude of us🤷‍♀️🤷‍♀️It's a huge cheek to react like that when you tip unfriendly staff.

We were really very disappointed. It started with the greeting, which didn't really exist. Then there was total chaos in the service. The wrong drinks came and we were brought the wrong food three times. The food we ordered was good, but unfortunately cold when it finally came. Cutlery was brought to us beforehand, which was taken away 2 minutes later because it was needed at the other table. So with food in front of us we had to wait another 5 minutes for cutlery. When we were almost finished eating, we 'finally' got ketchup and mayo. However, in bottles that are passed from table to table. I personally don't find it nice and very unhygienic. Last but not least, the hygiene of the toilets... Actually, I can't and don't want to describe or mention that here. It was just disgusting. That was definitely the first and last visit there.

Food was really cool. Highly recommended! The service still needs to be a bit customer-oriented. But otherwise everything was great 👍🏻

Food was very good, unfortunately the waiter wanted to charge 10% trick money to my credit card (there were 8 people). When I gave an appropriate tip despite trying to rip me off, I was told afterwards that my behavior was pretty German. If it's any wonder I avoid places like this... It's a shame the food was good but if the service tries to rip you off then the place is history for me.

Bad service... our food was there before our drinks. Cold coffee. They complained about not getting a tip.

6.5 € for a 0.5 still water in a glass without a bottle! This is usury! 👎👎🥂

The food was really good, expensive but good.

Great service, super tasty food and very quick and perfect. I can recommend it to everyone

Great food, nice service and completely humane prices. Gladly again !

Visiting your restaurant was truly a wonderful experience. We were very impressed by both the delicious food and the friendly atmosphere. The courteous and friendly service from your staff was particularly exceptional. The presentation of the food was loving and every dish was a true taste experience. A place that I can recommend to everyone and that we would definitely like to visit again. Thank you!

We were a little wary after reading reviews but were tired and hungry so gave the restaurant a go. I am very pleased we did, the meal was great - very reasonably priced for a pasta dish and a pizza. The staff were very helpful and our food was ready very quickly. We sat outside with the heated lamp and it was really cosy. Definitely glad we chose to give it a go and decide for ourselves!

Normalmente no miras la base de una pizza para ver cómo es antes de empezar a comerla. Mira la imagen. Las pizzas eran una mierda. La actitud del gerente fue igualmente una mierda. Parecía pensar que era bastante normal y no había nada malo en ello. El servicio al cliente estaba bajo cero. Clientes y visitantes no importan, solo tienes que tomar el dinero después de todo lo que acaban de pasar. Si nos fijamos en la distribución general de sus opiniones se puede ver que tienen un montón de 1 , 2 y 3 * opiniones. Basura total o debería decir mierda de nuevo. Luego el camarero pide una propina preguntándole “¿Quieres tu cambio?”. Qué lugar de mierda. Al menos me gustó escribir la reseña. Schau dir das Bild an. Die Pizzen waren echt Mist. Die Einstellung des Managers fue wirklich Mist. Er era nicht interessiert. Kunden canta nicht wichtig. Zumindest hat es mir Spass, die Rezension zu schreiben.

Guys, it's a disgrace. One meal out of two forgotten. When asked, 30 minutes. Later still no food. Later there was a, I'm sorry. I think even pigeons have better memories.

Food was A1!!! Very tasty, beautifully prepared. Big compliments to the kitchen. Value for money is absolutely great for this location. GREAT FOOD Very nice facility Service is sometimes unsatisfactory. Just for this reason 4 ⭐️

Extremely tasteless and bad, and a very unnecessary place where tipping is mandatory. Definitely don't come

Most miserable restaurant experience in a long time. The ambience seemed nice at first because of the proximity to the Rhine. Unfortunately, a few minutes after we got our food, a company of brass musicians showed up and had to demonstrate their lung capacity and lack of sensitivity three meters away from our table. We had to cover our ears because it was so loud. Unfortunately the whole thing lasted until the end of our visit, so we were happy to be able to leave. Unfortunately the service wasn't good, we had to wait forever for the drinks and the food didn't arrive at the same time, so my wife had to start earlier. We also didn't ask whether we liked the food or whether we would like something to drink. To pay with a card you had to go in, you couldn't go there. But the worst thing was that I upset my stomach because of the steak, which tasted a bit strange. The result was two days of gastrointestinal digestion. Never again Beef Club!!

food was of horrible taste and quality, waiters ignores your call for them, lies about not having table salt, madatory 10% tip.

The food was great, but when it came to paying and I noticed that I was charged for 1 drink that I had waited 30 minutes for, the waitress was very, very annoyed. I was asked to pay very rudely and then the receipt was snatched out of my hand. This waitress really ruined our day.

The best argentinian rumpsteak.

Slow service, mediocre food, 10 euros for bottle of water

Horrible servicio. La camarera tenía una actitud tan grosera porque yo no daba propinas. Era comida básica muy cara con un servicio horrible = Sin propinas.

Beef Club in Cologne unfortunately did not meet expectations. Although the restaurant is located in a great location, which somewhat justifies the price, the meal itself was quite disappointing. The burger was mediocre - the meat had no special taste, and the bun was old and falling apart, which significantly reduced the experience. The overall taste was rather impersonal, without any of the wow effect you'd expect from a place with this reputation. The pomes was old and probably just a little warmed up, without the freshness and crispiness you'd expect. The only bright spot was the polite staff who were friendly and helpful, but unfortunately this is not enough to make up for the poor quality of the food. All in all, Beef Club offers much less than you'd expect given the price and location. If you're looking for a place with good burgers in Cologne, this restaurant might not be the best choice.

great ambience; Unfortunately the waiter was sooo unmotivated and unfriendly. So unfortunately no 4 currywursts. He also chased away people four times who were sitting two at a table of four. Then we paid for the drinks and left. That's why we unfortunately can't rate food.

Salad was served without dressing in an aluminum bowl, the waiter then only brought us oil because he didn't understand us, after further questions we were told that there was no vinegar in the house... In the end we put balsamic vinegar, oil, salt and pepper on it We were given a table and had to make the dressing ourselves for 18 euros with really little salad...! Never again!

When I was there it was very busy, so the service suffered. If there is less going on it will probably be better. The ambience is pleasant, with plenty of seating outside. The food was very good, the quality of the food and the preparation was impeccable. Definitely recommended.

The Black Angus fillet is really great! Great service, very friendly. Definitely worth a visit!!!

Food was very good and the waiter Hamid was extremely friendly. Gladly again :)

Increíblemente grosero e inútil. Nos cobraron por cosas en nuestra factura que no pedimos ni queríamos y se negaron a enmendarlas o corregirlas cuando las corregimos. Nos obligó a pagar por cosas que no teníamos. Fingí no entender inglés para evitar discusiones con nosotros. Ashean (podría escribirse de otra manera) era increíblemente grosero e ignorante. Lo evitaría si fuera tú.

The waiter was so cool. It comes from Iran.

I would like to complain about an extremely unpleasant experience in your café that occurred on August 13, 2024. Unfortunately, the service during my visit was not only disappointing but also disrespectful. The waiter (Iranian) who served me spoke to me in a very rude and impolite tone. He made inappropriate comments that gave the impression that he had little interest in treating me respectfully as a guest. I was surprised and upset by this behavior, which is completely unacceptable for a cafe that should value hospitality.

Ewigkeiten auf die Bedienung gewartet und das Essen kam nach langem warten vor den Getränken an. Keine der Bedienungen hat sich angesprochen gefühlt und immer auf einen anderen Kellner verwiesen. Beide Pizzas 🍕 waren von unten schwarz. Essen war ganz lecker, aber dafür werden nicht nochmal dahin gehen. Sehr schade eigentlich.

Food and beer very good, didn't want to give me a charging cable so only 4 ⭐️⭐️⭐️⭐️

Totally rude owner and customer service. Food tastes like it‘s frozen. I could make better pizza, can‘t recommend

I would prefer to give 0 stars. You are insulted and thrown out because not every person orders something, even though both food and drink were ordered. Reason: The rent cannot be paid on this basis. Not recommendable! There are enough restaurants in the old town that are friendlier and offer the same food.

I can't say anything about the food. But the cocktails suck. It's definitely better to go somewhere else for a drink.

Very bad, annoyed and unfriendly service!! We ordered food and drinks. When we asked if we could have a glass of tap water (that's what the child likes best), the answer was no. The food was rudely slammed on the table without making eye contact. When she brought us the bill, she put it on the table, I said separately, she left and said "yes, then you can do the math," so I've never experienced anything like that. When she came back and I didn't round up the amount she said "Yes, what are you doing, are you rounding up or how do you plan to do it?" When the answer was “no,” she literally threw the change on the table with the words “suitable” and left. So the service really sucks!! Steak was delicious but I ate it with a conscience that was probably spit on..... NEVER AGAIN !!!

Wanted to buy a bottle of water and borrow the toilet. The waiter wanted 10 euros... sorry that's not the way it works. We were a family of 7 trying to find a restaurant for lunch. Sorry we missed the opportunity dining here.

The best fries and also the meat are world class

The food was good and plentiful, the service was quick and friendly and the prices were reasonable for Cologne.

Worst experience ever. Absolutely rude staff, they demand tips. Even get agressive when you dont pay tip. Waiter was even drunk. DO NOT GO HERE

Bedienung lustlos fast unverschänt. Essen 2 von 4 gut, der Rest ist einer Imbusbude nicht wert. Schöne Lokation, mit Mitarbeitern die geschäftsschädigend sind.

The food was tasty, but that's about it! After waiting a long time we had to call the waiter ourselves to order. The food came quickly, so nothing wrong with the kitchen, but the waiter was unfriendly and was vaping while working. When we wanted to order another drink, we first had to pay for our food inside. In our opinion, this waiter definitely did not deserve a tip, but he did not agree with this and started a heated discussion with us. We were even literally pushed out of the restaurant after paying. Never experienced such unfriendly staff in a restaurant. I definitely wouldn't eat here.

Great atmosphere on the Rhine. Food quick and very tasty. Very friendly staff, I can only recommend them

The service was attentive and the dishes ordered were delicious.

Food at its best. Best scampi. Surf & Turf = expensive but first class!!! Much better than other restaurants next door.

Never come again, service and food was bad for the price!!!

Disaster of the store. Food tasteless + overpriced. Service prefer not to talk about it... too much juice

Ignored by the waiter when politely asked to pay. When we eventually did get the waitress she yanked our bank card out our hand when we asked to pay by card. Then proceeded to shout at us. Thank God we didn't tip....lucky we are polite- she should be mindful not everyone would take this behaviour so calmly. Horrendous service

The food is very good but it's a shame that our meal was spoiled by bitter staff and a saltier bill than we thought. We had simply asked for a bottle of mineral water and they took the liberty of serving us and charging us for a bottle of water without telling us the price and without asking us any questions: almost 10 euros for a 75cl bottle, that's about the scam. They took us for big pigeons. I strongly advise you to go your way!

Meal good but really not exceptional. Service without a smile. Charged €9.90 for 70cl of water. Tourist trap, I still have it across my throat.

Disgraceful service, they asked me if I was going to pay, pfff... And they stood next to you as if they wanted to leave as quickly as possible. Drama

Unfriendly service with poor knowledge of German, The burger was almost cold, pizza was black from the bottom and way too late when everyone else had already finished eating. Basically everything took too long. Unfortunately I can't recommend you.

Bad unfriendly and arrogant service

Don't come here! Terrible service, unfriendly, slow, and looking away when you ask for something. Ask for tap water and you have to pay 10 euros for a bottle...

Food was a Haxn, which I only know from my Bavarian franc. Of course I don't know about 1.5 kg, but it was fantastic. Plus the very friendly and quick service. The atmosphere was great especially with our guests from England, Serbia, Slovenia and the Netherlands. They created a great atmosphere on the street.

Biggest juice shop the conditions are rude and treat the guests badly. Too much money was taken from the card, cash was thrown across the table and you had to wait over an hour for your food. A drink was not brought after repeated requests.

Very unfriendly service!!!!! There were three of us and only one of us wanted to order something to eat. We were then told that everyone had to order food because otherwise they wouldn't make any sales. It's a disgrace that you are forced to eat something!!!

The waiters were so rude, every time we asked for something we were shut down and sometimes yelled at. At the end they make you pay mandatory tip after the terrible service. Please avoid at all costs!!

Excellent food, steaks cooked to perfection and of high quality. We were there on Sunday lunchtime, of course the service is slightly stressed and the waiting time is longer. But when the weather is nice on the banks of the Rhine, what can you expect? Overall great and we'll be back!

I waited for 30 minutes and nobody came to take my order

Salad brought when all the food was already gone. In this salad there were 3 halves of mini tomatoes and 4 cubes of cucumbers under the green lettuce leaves. And that for 8 euros. After we rejected the salad, it was neatly removed from the bill. Pizzas were ok and drinks too

The food was good, the service is lacking, our groups food all came at random times. Some were finished before others food came out

Food and service were good. Ambience went like this. But it was also rainy.

Absolute tourist trap and have never been treated so badly as a customer and were downright insulted by the service when we sat down one table away. Better not to go to this restaurant but to one of the neighboring restaurants on the Rhine...

The waiter is rude, he just wants money, don't go there!

Poorly organised, we were waiting for 40 minutes to get served, every person working just told us to speak to another one. Food okay, but definitely not worth waiting for an hour.

Service unterirdisch. Unfreundlich und frech... Getränke Preise viel zu hoch....dieses Restaurant würde ich nicht mehr besuchen

Beware of rip-offs It's a shame that there are places like this in Germany. They simply rip off tourists. There were 9 of us, we had paid and then the waiter came and wanted more tip. He said we can't leave without paying the tip. a huge discussion. It's just a rip off.

Unfriendly and slow service. Food was ok, but service was subpar

The food was horrible! We ordered steak and seafood.The steak was unsalted and looked nothing like the photos, but it was eatable. However, the seafood even smelled. It had some water underneath and looked horrible.It was obvious that the seafood wasn't fresh.And the price was so high we paid 60€ for the food and water. And when we wanted to complain, there was no waiter...we literally had to wait almost 20 min for a waiter to come and tell us that we had to pay inside By the way, they don't even speak very well German and English The most horrible experience

After a long wait for service, we were told in an unfriendly and reproachful manner when we ordered that our dishes wouldn't all come out at the same time - without us asking for this. A dish was forgotten and only brought when asked. The food was overpriced and mediocre, and the portions were rather small. The service was unfriendly and uncaring. When we asked for the bill we were told that our waitress would be there shortly. When we still didn't have a bill after 15 minutes and our waitress apparently couldn't be found, we asked again. It wasn't until half an hour later that we got the bill. When we only wanted to tip €1.90 due to the poor service, we were told in an unfriendly and accusatory manner that that was very little and that the tip was not included in the price. Absolutely terrible service - the waitresses are only interested in tips but do NOTHING about it. No recommendation!!

Service and food disaster!!!! Meat was raw and the starter came after the main course. I have no idea why this restaurant is still allowed to be open.

Steak with baked potato: 1. Not asked how I would like my meat 2.Not even salt/pepper on the table 3. I didn't experience any service

Warm stale beer. If you ask the waitress about it, they will yell at you that it's not right. Bad service, bad beer... Luckily there are some better bars and restaurants here ;-)

Food was ok, location nearby the river is nice. But food took over 45 minutes to arrive despite not being peak hour. Most of all the service was very unfriendly and very pushy for a tipping even if definitely not deserved. There are a lot of other places around, better to check those out.

The only thing you need to pay attention to is that all meat products are cooked on the same grill. I ate pizza and it was very good.

We can't say anything about the food because we just wanted to drink something, which the waitress didn't like. She let us know that clearly again. The special was totally watered down. But we really liked the terrace.

Sorry guys, but stay away!!! There were two of us who wanted lobster, when we arrived we were given a totally dirty table. The two of us ordered 2 cocktails and 2 lobsters for a total of 160€. The lobster was unseasoned and dry, with wedges, no sauce or salad, my companion got half a lobster with beef fillet and rice, just as dry. When I pointed this out to the waiter, we were given a cheap salad with mayonnaise and a few sachets of fast food ketchup, mustard and mayonnaise, don't forget the meal cost us €160 for 2 meals and 2 cocktails without alcohol. And the women's toilet was extremely dirty.

We were there last weekend and saw this restaurant. Because of the ambience and what was on offer, we took a seat. After a short while a waiter came who obviously didn't want to work. Our drink came first, but the beer was rather warm and tasted stale. At some point the food came, when I saw the schnitzel I immediately thought to myself: For 15 euros a small schnitzel from the deep fryer and then fried for too long. Unfortunately it was dry and had nothing to do with schnitzel. The fries were missing salt. There was no salt to sprinkle and the waitress didn't show up in between. My girlfriend's food, however, was good. She had currywurst fries. So nothing difficult😂 When we noticed at the next table that they were also complaining about the very expensive water, the drama began. The waiters bitched at each other about whose row belonged so that everyone could collect their tips. When a family of 8 people arrived there were only tables in two different rows. She turned the guests away and replied that they could only sit in “her” row. However, since they were further apart, they went to another restaurant. Here you only care about your tips and not about service or making money. In any case, the customer is not king. When I asked my waiter when I was paying that my food and drink wasn't okay, the only thing that came back was: they had finished. He didn't take the feedback at all. Instead he wanted to sell us a drink. When he didn't get a tip he was pissed... We discovered a day later that this restaurant has two others in the corner, so be careful.

All waiters don't feel like it, never again Easily waited 15 minutes just to order then another 25 minutes for 4 cocktails

Poor and chaotic service. Want to claim the tip

Food was very tasty, we waited a little long for service

Unfriendly employees eat far too little and fries without salt are too expensive.

The worst service. Avoid this one...

Waited ages for service and the food arrived after a long wait before the drinks. None of the waiters felt addressed and always referred to another waiter. The food was delicious, but we won't go there again. It's a shame actually.

Food was very good. Argentinian rump steak and shrimp skewer. The shrimp skewer was a bit unimaginative. Only with rice as a side dish and nothing else. A 0.75l bottle of water for just under €10 is outrageous. Service was very attentive.

We were there yesterday with 5 girls. The food was delicious for everyone. From fish to meat, everything was there. The pepper sauce was also very tasty. The waiter was nice and accommodating. We'd love to come back.

Going to FIBO at least once has been standard for 7 to 8 years now. You always find a place. Food is delicious and meat is very pleasant. Waiters and service take some getting used to but if you have some fur/fur they are really nice. Drinks are always perfect too. Not far from the trade fair and cathedral! Very much!

The taste of the food was good. We had the grill plate. The quantity was sufficient but not excessive. But no garnish on the plate. Really the three pieces of meat, fries on the side and you're done. The waitress didn't come to pay, so we ended up going in to pay. But the food came quickly and the price was better than next door, where it is completely overpriced. It was also expensive for a small family, but given the location on the bank, the rent is certainly not cheap and you count that. The chairs and tables went like this. The seat cushions urgently need washing.

I had dinner here with some business partners. Food is ok so far, but what happened to us when we paid was unbelievable. Since my business partners were all from Spain, we spoke English during the ordering process and also during the meal, so the waiter had to assume that none of us were from here. When I paid, the bill came (107 euros) which my business partner wanted to pay and meant "5 euros tip". The answer from the waiter was that that wasn't enough and that in Germany a tip of at least 10% is due. If less than 10% is given, he has to pay the difference out of his own pocket. I then tuned in in German. We will not visit this restaurant again because of this rudeness.

Bad service & very unfriendly. Several tables of four are occupied by two people and everyone else is rejected just because there are not four of them. The poor customers...!

Waiter told us there was a mandatory 10% tip. More below. Service was not good. They went and got sodas from the restaurant next door. Which is fine. But they gaslit us when we said we ordered Coke Zero and it tasted like regular coke. Pizza was ok. The chicken nuggets are from McDonald’s. Peep the photo. Evidence is there. Don’t get pulled in to a tourist trap on the water! More on tip — we went to pay with credit card, our total was €48. When we went to put our card into the card reader, waiter typed in €54 euro and said that’s what it was “with tip” we asked if we could kindly leave a tip in cash but pay in Euro and he said that wasn’t possible. We did tip with cash eventually but they were very adamant that they wanted 10% and they wanted it on the credit card. We would not recommend and we wouldn’t eat here again.

Impudence!!! Water is listed on the menu as pure gourmet water for €9.90. We got Gerolsteiner water for exactly this price. When we approached we were told we could talk to the owner. This was not available upon request. Price was paid, but still a complete rip off.

Not recommended. Bad service. And at the end they forced us to pay a 10% tip saying it was mandatory. A scam.

Unfriendly waiters, mini drinks for a lot of money and pathetic service. Cases!

I will not visit this restaurant again. Miserable service. Tusch was dirty. Staff annoyed. Even though there was a lot to do, the workforce had to cope with it. We talked for a long time with fellow countrymen, and the waiter who wasn't there at the time was always responsible for ordering drinks. Food lukewarm, fried potatoes were completely oily. The sauce was completely runny and had no taste. 2 hours from ordering to payment where you had to walk 100 meters further to another restaurant to pay with a card, very strange. Maybe others have had better luck. Never again for me.

Were here yesterday evening. Sat outside at a dirty table. Service was really bad. Nobody wanted to take an order. After a very long wait for everything, the lukewarm food arrived. This restaurant is an absolute disaster. Once and never again!!!!! I have never experienced anything like it. Unfortunately I had to give it 1 star to post.

Very unpolite waiters and overpriced

Delicious best restaurant I've ever been to.