Balkan Haus in Frankfurt am Main

Food was great, service was horrible. Bad communication, rude, and clueless waiters and also some things on the menu were not available which was communicated with a “keine” when we asked for it. In addition when we asked for out food to be packed, they packed something else, not OUR food

I would like to give this restaurant 0 out of 5 stars, but unfortunately that option is not available. I have eaten here before the pandemic and have to say that the portions and quality of the food were much better and cheaper back then. This time I felt like I was in a tourist trap just out to get the money out of my pockets. The service was also a disappointment. When I didn't want to give him a tip, he reacted angrily. I understand that people in this industry work hard, but I think that tipping should be something that you have to earn and not something that you expect. Furthermore, the drinks were outrageously expensive. I couldn't believe it when I saw the bill. If I spent that much money on a small Coke, I would rather go to a bar and not a restaurant. As if all that wasn't bad enough, some guests also behaved badly. I am now very disappointed with this restaurant and will definitely not visit it again.

Worst Balkan shop of my life. The last three times I got food, I was given fries instead of rice with the cevapcici. I just gave him the last chance and ordered cevapcici again with rice and ajvar and kaimak. When I got home I noticed that Ajvar and Kaimak had been forgotten. When I called and asked if you could please deliver Ajvar and Kaimak since I only live 5-10 minutes away, the employee just said yes, it was the kitchen's fault and simply hung up.

Great food, nice service, the ambience could be better

unfortunately the payment terminal was not working. There was plenty of food, so I did not feel unsatisfied.

Food doesn't fill you up compared to other Balkan restaurants!!!!

A year ago it would have been 5 stars without exception. But at the moment it's just an imposition. If you're lucky you'll get the card within 10 minutes. Then it happens that something is regularly not available. Last but not least, the quality has visibly deteriorated. I have no idea whether they are new owners or what else is wrong. Getting pancakes warm is also a rarity these days. A pity. It used to be always tasty and good here.

We liked it and the portion was definitely filling. We also found the price to be very fair.

Great place, great ambiance with excellent food, where the staff is extremely hospitable

A beautiful restaurant with wonderful cuisine.

A beautiful restaurant with wonderful cuisine.

Here was a reservation for 8 people for iftar. First of all, I would like to commend the staff for being understanding because of many questions about food. The kind lady on the phone patiently explained to me that the meat is halal, and that she would be happy to prepare everything until the start of iftar. The food on the table arrived right on time, appetizer veal stew and hot breads, dates, lemonade, french fries for children, all hot and freshly prepared. Main course roast veal, side dish potatoes, salads, also mixed grill plate for 3 people. I have to say that we didn't eat almost a better roast in Frankfurt, everything was prepared fresh, warm and with a lot of additional side dishes. Warm recommendations for gourmets and if you want to organize a table for several people. Here I would like to mention that our guests from Belgium were very satisfied. Also kudos to the waiter who is widely known for his professionalism and service.

Everything was great but the most important thing is I ordered the Uber and they give me a directions for picking up about 2 kilometers away he take me with his personal car to the Uber place.

No dogs allowed on the empty terrace. Really ridiculous.

Food somewhat good. Thief waiter. Paid the bill, asked for the bill for review, the waiter says there is no bill, only if you pay by card can the bill haha ​​2 burgers 4 beers 43 euros. Let it be for your pills. Pos

Unfortunately only 3 stars in all categories. Service does what it's supposed to do, but very monosyllabic. Food average, lamb on the grill plate difficult to digest just by looking at it. Food but inexpensive. Ambience very dark and cramped.

It used to be better when we were eating there yesterday. We weren't even asked if it was tasty or if we wanted something more to drink. The waitress only asked us to pay after we called and they couldn't do it. We'll never come back. There are better Balkan restaurants

Food and Swrvice great. The drinks were a bit expensive. The meat was well done and perfectly seasoned

The restaurant needs some TLC. The carpet on the stairs has long lost its color and is showing signs of abrasion. It's a pity because the food is tasty and cheap. There is also a smoking area, which is unheard of in Poland. I think that Germany should follow the example of Poland. Smoking in a restaurant should not be allowed because non-smokers can still smell it. The service was very nice, but you can't communicate in English. The menu is only in German, but luckily there is artificial intelligence :) It's not a fancy place, but you can eat to your heart's content and with great taste.

I wouldn't call it a restaurant, more like a bistro with a smoking room, which was unfortunately only separated by a sliding glass door, which doesn't necessarily keep the smoke away from the dining room... A slightly overwhelmed waiter took the drink order, sometimes it helps to write something down ;-) Drinks came quickly, unfortunately mostly only 0.2l bottles. Salad was well, coleslaw and iceberg lettuce with ready-made sauce, 2 thin slices of cucumber and a 1/8 tomato - thanks to hunger, it still tasted good... Balkan platter was plentiful, meat mostly, which was ok, Djuvec rice and the starter cheese gratinated were delicious, especially the bread, which was great! It's enough to satisfy your hunger! Would I go there again? Probably only because of the bread!!!

Actually you can't complain. The price was right, the plates are also well filled and you will definitely get some seeds. I think the food could be a little more seasoned but that's all a matter of taste :) We are satisfied!

This is good food for little money. Still, it doesn't stand out much from the competition. Would have deserved a few more guests. A bit of a shame.

All recommendations.. no mistake. ⭐️⭐️⭐️⭐️⭐️

Fast and very friendly service. The kitchen is also quick, we didn't wait long for our food. The food is wonderful, especially the meat. I haven't eaten so well in a long time. Top! Highly recommended!

Essen für 50 personen bestellt, wahr sehr lecker und alles selbst gemacht. Ćevapćići,brot/lepinje,hänchen Keulen,pljeskavice alles empfehlenswert. Alles angeliefert und abgeholt keine Kopfschmerzen oder sonstige probleme Kann nur positives über alles reden.. Nächstes mall sehen sie uns wieder. Liebe Grüße an das ganze Balkan Haus von Fahrzeugtechnik Bockenheim Team

Die Portion war ordentlich. Hacksteak mit Käse empfehlenswert. Nicht sehr überzeugend (und frisch) war die Vorspeisenplatte und Beilagensalat. Der Kellner hat ebenfalls Ausbaubedarf was den Service angeht😅 war ok, aber einmal hat gereicht. Lieber zu tratoria rustica oder Balkan Grill gehen

Ein wunderschöner Ort, an dem Sie ausgezeichnetes Essen genießen können

Ich hatte am 01.05.23 für 14 Uhr reserviert kam aber wegen Sperrung/en durch Radrennen und Demo's 1 halbe Stunde zu spät! Und meine anderen Gäste kamen erst um 15.30 aber trotzdem konnten wir unseren Tisch behalten! Wir waren nur zu Zweit da der/die Dritte verhindert war und haben daher noch ein Menü mitgenommen! Essen sehr lecker und reichhaltig habe das Baguette dazu nicht mehr gepackt, Preise noch moderat glaube ich zumindest! Habe keine Vergleichsmöglichkeiten gehe seit vielen Jahren nicht mehr in ein Restaurant! Allerdings wäre es gut wenn die Speisekarte auch im Internet angepasst würde!! Wartezeit etwas länger aber es war auch gut besucht plus den vielen Essensbestellungen!!👍👍👍

Ugodna atmosfera, cisto, uredno, u pozadini Oliver svira.. Plata mesa za dvoje top!! Preukusno!

The space was nice, bigger than other Balkan restaurants I've visited. The food was okay, mostly for meat lovers. Cons - Half of the items in the catalog were not available, on a Saturday. - The restaurant was smelly from burned oil, stickying to your clothes. And there were just two-three tables eating at that point. - Meat meat meat. And some potatoes on the side. Just too dry without sides available, not even some mustard. - The waiter couldn't communicate in English nor in German. Pros - The Meat was okay-ish - Space was friendly - Price vs Quantity - Meat lovers will love it. - Salad bar.

Ugodna atmosfera, ljubazni domacini, hrana izvrsna! A u pozadini moj Oliver piva... Hvala🫶😊

Das Essen war wirklich sehr lecker, Fleisch, Pommes, Reis super Nur leider muss ich ein Stern abziehen weil ich der Meinung bin das Cocktailsoße nicht auf ein frischen Salat gehört. Wir werden aber bestimmt wieder kommen, das Ambiente und auch der Service top

Savršena usluga,prijatni domaćini,hrana odlična.Sve preporuke.

Wer gerne Fleisch ist u das reichlich kommt hier nicht zu kurz.

Jedan od najboljih balkanskih restorana

Ugodna atmosfera u restoranu.Hrana je bila odlična,sve pohvale timu u kuhinji.👏😁

Die Bedienung war sehr zuvorkommend und das Essen war sehr lecker. Der Krautsalat zum Gericht war nicht ganz meins, aber der Rest war top.

Plusy: + duże porcje + dobre piwo - takie z białą naklejką + klimat - odbywało się akurat przyjęcie i było tak gwarnie i wesoło w restauracji Minusy - niedoprawione jedzenie - w ogóle nie czuć klimatu bałkańskich potraw, różne rodzaje mięs smakowały prawie tak samo. - słaba wentylacja - w lokalu unosił się dym z kuchni i zapach jedzenia - zamówiłem whisky z cola specjalnie osobno żeby zobaczyć ile tego whisky będzie i bardzo się rozczarowałem ilością ( zdjęcie ) w mojej ocenie powinno być dużo więcej aby kojarzyło się z otwartością i gościnnością - dobrze by było gdyby menu było także w języku angielskim - w karcie było napisane ze jedzenie jest z grilla a według mnie było usmażone na metalowej płycie. - brak możliwości płacenia kartą - nie uprzedzili od samego początku ! Podsumowując : życzę właścicielom sukcesu, aby przekuli te minusy i mocno się poprawili a napewno zaowocuje to w przyszłości. Sugeruje obejrzeć polskie kuchenne rewolucje Magdy Gessler lub inne programy kulinarne i wyciągnąć pare wniosków.

Restaurant ist super schön gemacht. Wir waren spontan dort ohne zu reservieren und es war sehr voll. Haben nach paar Minuten warten aber direkt einen Platz bekommen. Das Essen dagegen ist eine 3 von 5. Man bekommt günstig viel zu essen. Es ist aber geschmacklich nicht so toll. Es fehlt an Würze und pepp

Sehr lecker nette Bedienung passt 👍

It is a restaurant suitable for people who like meat, and the food tastes good.

Alles bestens Bedienung super das Essen hervorragend kann es nur weiterempfehlen

Great food, but didn't take card, cash payment only

Üppiges leckeres Essen zum guten Preis

Essen schmeckt gut aber der Chef ist sehr unsympathisch haben eine Grillplatte bestellt zu mitnehmen da gab es nicht mal Ayvar dabei und bei der Rechnung war es 28 machen. Sie 30 dann tut er so ob er nicht verstanden. Hat kassiert 35 € für die Grillplatte habe reklamiert aber trotzdem solche Leute gehören nicht im Service

Sehr nettes personal, Kellner spricht nur wenig deutsch aber bekommt alles gut geregelt. Komme mit meiner Mutter immer wieder gerne

Dobar roštilj a još bolje osoblje ljubazno i uslužno

Dobar restoran dobra hrana al neverovatno da nikad nemaju ljute papričice

Vlasnik i njegova supruga čine ovaj objekat primamljivim za posjetu.

Najbolja domaća hrana u Frankfurtu

Ausgezeichnete Service Essen Getränke +10 Punkte Vielen Dank

Mangio abbastanza spesso in questo locale . Locale sufficientemente ampio con tavoli abbastanza distanziati tra loro per garantire una certa privacy . Cucina e ricette della tradizione balcanica . Ottima ed abbondante la grigliata mista di carne . Personale e servizio veloci anche nelle ore di maggior affluenza . Prezzi molto convenienti rispetto a locali della stessa zona . Locale pulito ed ordinato .