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3,5

Basierend auf 987 Bewertungen gefunden auf 2 Websites

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Nº 2636 unter 3246 unter Hamburg

Nº 763 von 1054 Restaurant unter Hamburg

KUNDEN KOMMENTIEREN IHRE..kaffeeschonkuchenpizzapasta
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StellungnahmenHinweisGoogle9504.0TripAdvisor373.0

comment_iconStellungnahmen

The gentleman serving us today was not at all nice; he was completely cold and had no heart for his work. Negative!!!

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Y L . 2025-08-12

WEITERE KOMMENTARE IN Google

I liked it a lot. I'll be back.

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Thomas Gündel . 2025-07-27

WEITERE KOMMENTARE IN Google

Very cozy and very tasty dishes and drinks.

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Marco . 2025-07-19

WEITERE KOMMENTARE IN Google

Hey, I chose the cheese breakfast. Everything tasted very good, but the quantity is ridiculous. If you want to leave feeling even half full, you should have some breakfast at home beforehand.

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Ingo Meyer . 2025-07-17

WEITERE KOMMENTARE IN Google

The Balducci in the Alstertal Shopping Center is an Italian restaurant with seating inside the shopping center, inside the restaurant itself, and on a terrace in front of the entrance. There's an open show kitchen and a stand selling bread and accessories. Coffee is prepared using a portafilter machine. Our Calabrese pizza with spicy salami and pepperoni was unfortunately rather mediocre. The dough was unfortunately far too hard and dry. It tasted nothing special, and at €15.90, it wasn't exactly cheap either – you can definitely get better pizzas for less money in Hamburg. The bowl, which we tried at the lunch rate for €13.90, was also rather below average and didn't impress us. Conclusion: A beautifully decorated restaurant with friendly and attentive service, but the food falls short of expectations in terms of taste. Unfortunately, the price-performance ratio here isn't right. Addendum to our visit to Balducci's (Monday): We had two paninos for a quick lunch after shopping. One with antipasti, the other with tomato and mozzarella. Both were lightly heated and tasted excellent. The ingredients were fresh, the preparation was loving, and the result was simply delicious. An all-around delight and a very nice little break with an espresso and a nice bottle of water!

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K G . 2025-07-15

WEITERE KOMMENTARE IN Google

Very disappointing – never again! I was there yesterday and ate a bowl – I still don't know what exactly it was. A few strips of bell pepper, roughly chopped onions, a few chickpeas – that was it. No flavor, no idea behind it. A regular salad would have been better. My friend had pasta that was completely overcooked, drenched in oil, and tasteless. Overall, absolutely disappointing. You look forward to the meal – and you're so disappointed. Never again!

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O K . 2025-07-04

WEITERE KOMMENTARE IN Google

We had spaghetti, once with prawns and once with beef strips, both so bland and had zero flavor. The pizza margarita had a weird crumbly flour and thyme flavor, why on earth... The staff was nice, but nothing more! We sat outside on the terrace, and the edge of the hedge was littered with cigarette butts and trash!! You won't see us again... Sorry :-(

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Derdo Boy . 2025-06-30

WEITERE KOMMENTARE IN Google

We were at Baducci yesterday late afternoon and received very courteous service. The food was delicious and the price-performance ratio was right. Our server (a tall, handsome, dark-haired man with a full beard) was very attentive and had a witty manner. He was a joy to be with! We will definitely go back there next time we're in Hamburg. B. Schulz from Eckernförde

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TJ . 2025-06-24

WEITERE KOMMENTARE IN Google

Surprisingly good food. The oat latte was also great! Update 2025: The food came quickly, the service was friendly. Portions were okay, but now overpriced. The place was quite empty for a Friday evening at 6 p.m., given the mild weather.

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Doro . 2025-06-05

WEITERE KOMMENTARE IN Google

Mittags gegen 13:00. nichts los, entsprechend durften wir uns den Tisch aussuchen. Sehr freundliche Bedienung fragt nach unseren Wünschen. Da wir alt sind, müssen wir auf unser Gewicht achten und bestellen aus der „Gelegenheitskarte“ eine Bowl, eine Pizza und Mineralwasser. Es dauert eine Weile bis das Essen serviert wird, offenbar wird es frisch zubereitet. Es sieht lecker aus und ich bin mit meiner Pizza zufrieden. Meine Frau guckt unzufrieden, sagt aber nichts. Später gesteht sie, es war ja alles kalt. Wie kann denn das sein, das das Getreide, wir meinen, es war Hirse, kalt ist. Egal, ob Hirse, Reis, Bulgur oder Couscous, das muss doch gewärmt sein - meine ich - schade.

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monopoly1900 . 2025-05-28

WEITERE KOMMENTARE IN TripAdvisor

It's a shame. It used to be very nice. Now it's just extremely expensive, and the service is very unfriendly and condescending. The value for money is completely out of whack. There are better alternatives.

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Matthias Bödecker . 2025-05-23

WEITERE KOMMENTARE IN Google

Very good food. Tasty and very well-prepared fish. Always worth a visit. They also have food for those with a small appetite. Super friendly staff.👍👍👍👍👍😋😋😋😋😋

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Veronika Dörfer . 2025-05-22

WEITERE KOMMENTARE IN Google

My waitress was extremely courteous (the one with the stars on his neck). I felt well cared for at all times. What particularly struck me was the cleanliness of the restaurant and the outdoor area. I was also impressed by the food and drinks. Gladly again at any time!

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Michelle Liza . 2025-05-09

WEITERE KOMMENTARE IN Google

Angenehmer Aufenthalt draussen bei schönem Wetter! Preis/Leistung stimmt gar nicht, die Spaghetti schmeckten nach Mikrowelle. Für uns nicht empfehlenswert .

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uteschnuti . 2025-05-03

WEITERE KOMMENTARE IN TripAdvisor

We were horrified. The whole store including the furniture is dirty. The floor was completely dirty, there was old, gray dust under the seats, long threads of dust were hanging from the ceiling. The chairs were partially split open, the backrests had old fingerprints on them, and the hem of the curtain to the outside door was totally dirty. There were such loud noises coming from the kitchen that we had to move around. Empty bottles were thrown into boxes with the door open and cutlery was thrown into the sink. Totally unpleasant. The ambience and price performance are a very good reason not to visit this store again. It urgently needs to be cleaned and renovated. An outrage. It's a shame because it wasn't like that before.

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Sandra Lehne . 2025-04-25

WEITERE KOMMENTARE IN Google

Balducci is a well-known restaurant in the AEZ shopping mall. The serve breakfast lunch and dinner. The menu has many options regardless of the time of day you decide to dine. We have enjoyed lunch before but this review refers to breakfast. We tried a cereal bowl and two different open sandwiches. All three were very good. The cappuccinos with extra shots were excellent. The waiter was very pleasant and friendly. We will keep coming back Balducci.

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Bull Dogg . 2025-04-21

WEITERE KOMMENTARE IN Google

A great restaurant in the Alstertal! There are lots of delicious dishes and the staff is very friendly. In summer you can sit outside on the terrace. I can particularly recommend the Balducci Vita salad! The Caesar salad is also very tasty! I always enjoy coming here.

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Nele J . 2025-04-16

WEITERE KOMMENTARE IN Google

Was here for coffee and cake, the shop was rather empty at the time. The restaurant is on the ground floor with a large glass front overlooking the entrance and the street - the location is also reflected in the price. You should be able to have a good breakfast here and the hot dishes looked good too. We had New York Cheese Cake and Blueberry Cheesecake. The taste was very good, but €7 is excessive, hence the deduction in the rating. Service was ok, atmosphere was nice, toilet unfortunately only accessible via stairs. Maybe just right for AEZ, seeing and being seen is important here. I don't care, so I'll try the hot dishes at some point.

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Sunahra . 2025-04-05

WEITERE KOMMENTARE IN Google

Delicious breakfast! Unfriendly waiter!! The one with dark hair and a beard! We were there today and he served us, everything was fine at first, but when I paid I wanted to give him a tip, maybe he wasn't happy with that then he threw the money on the table and said you don't have to. He also doesn't return any receipt, even though I asked him 3 times. His facial expressions weren't very friendly either. Never come back because of the waiter

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ting Oerzen . 2025-04-03

WEITERE KOMMENTARE IN Google

Nice little restaurant in the shopping center. The places are nice and spacious. The staff is friendly and quick. The price of the food is quite high. But the taste wasn't outstanding. The best was the goat cheese salad. Otherwise the teriyaki sauce was very salty. Price performance wasn't right for us.

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Morten Harder . 2025-03-08

WEITERE KOMMENTARE IN Google

It's always busy and you have to be lucky or wait a long time. Noise level is very high. Not very suitable for entertaining.

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Petra K . 2025-02-27

WEITERE KOMMENTARE IN Google

Whether espresso or wine, you can have both here

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Tom Yamato . 2025-02-27

WEITERE KOMMENTARE IN Google

I was here for breakfast with a friend...The chosen "cheese breakfast" was the last...cheapest, tasteless semi-hard cheese, 2 mini pieces of camembert and gorgonzola (with inedible rind), 1 mini pot of cream cheese, 1 mini pot of jam, 1 small roll of butter, 3 strips of raw vegetables (already tarnished) and 1 bowl of fruit salad, which consisted exclusively of tarnished apples... Only the bread and rolls are delicious. In response to a corresponding comment on my part, the waitress just said "I'm sorry"...a bit less for my taste! Conclusion: Pizza again and again...breakfast never again!

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Claudia S. . 2025-02-17

WEITERE KOMMENTARE IN Google

Never been there before, just walked past it.

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Helmuth Wegner . 2025-02-08

WEITERE KOMMENTARE IN Google

Unfortunately, I cannot recommend this store at all. The service was disastrous - unfriendly, inattentive and condescending. When I politely asked for some more parmesan, I was instead told to start eating first. A simple request for salt would also have been resolved if the waiter had bothered to ask about the guests' well-being - which he didn't. In addition, there wasn't even salt on the table, which reinforced the impression of a careless and poorly organized service. Unfortunately, we then ate unsalted food because we could no longer express our desire for salt because we were no longer asked if everything was OK. The treatment of us as guests was even worse. I was treated as if I were a small child eating in a restaurant for the first time. The waiter signaled to us in his condescending manner that we seemed to have no idea about proper behavior in a restaurant. Something like that is completely inappropriate and disrespectful. In general, the service was unreasonable: no attention was paid to whether the plates needed to be cleared, let alone whether the food was tasty. The entire body language - from facial expressions to gestures to tone of voice - was rude and dismissive. At the end, when I tried to give constructive feedback, I felt like it was completely ignored. What was particularly disappointing was that the waiter (presumably even a manager) showed no interest in providing guests with a pleasant experience. About the food itself: Unfortunately not worth mentioning. It tasted like cheap frozen food, carelessly warmed up and without any culinary pretensions. I hardly ever rate restaurants, but this visit was so disappointing that I would like to warn other guests. I would prefer to give zero stars. Absolutely not recommended!

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Touraj Morilotfi . 2025-02-07

WEITERE KOMMENTARE IN Google

Unfortunately my visit to this restaurant was disappointing. The quality of the food left a lot to be desired - the pasta I ordered was bland and hardly seasoned, in particular there was no salt. I expected much more from a restaurant in this price range. The service was also not satisfactory. The employee was unfriendly and spoke to us inappropriately. In addition, during the entire stay no one came to the table to ask about our well-being or the quality of the food. With a bill of just under €50 for two people, I expect not only good food, but also appropriate service. You shouldn't get fast food level food for this price. Unfortunately I cannot recommend the restaurant.

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Farhad Hashemi . 2025-02-07

WEITERE KOMMENTARE IN Google

Delicious food, served by a friendly team at a fair price.

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Rainer Winkelhoch . 2025-01-27

WEITERE KOMMENTARE IN Google

Always a (positive) experience! The soups are recommended and the bread with them is addictive...

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Zafrir On . 2025-01-10

WEITERE KOMMENTARE IN Google

The four of us were at Balducci shortly after it opened today. Nice decor, toilet was clean, breakfast was good but nothing special and actually a lot expensive. When we took the order, the waitress gave the impression that she didn't care about us at all - that could happen, we're all just human. The description of the “Balducci” breakfast is extremely irritating because it says that it is for two people or more because it is so big (statement from the waitress). I understand that you can only order breakfast if you have two people eating it, this is not the case - it has to be ordered by two people at the table for €17.90 each. Misunderstandings can happen, a “better” explanation would be good here. My husband doesn't eat meat and therefore asked if it was possible to exchange the meat for more salmon and possibly more egg - the waitress had a few difficulties understanding this at first - no problem, but then said that it was possible. It wasn't, the kitchen was super inflexible and didn't want to adjust the breakfast for me, so I had to reorder. On the menu there was a “fresh mint-ginger-lemon tea” and a “ginger-lemon tea”, which I ordered - but got the mint tea. I let my tea go back and it was clear from the interaction with the waiter that she thought I should have expressed myself better, because she commented "The GREEN tea?" In fact, it's not my job as a guest to formulate a drink if it says “ginger lemon” on the menu. While we were having breakfast, we weren't even asked if everything was okay or if we had any further requests, although I complain about that in many places. My girlfriend and I had the same breakfast, so the corresponding rolls were put together in a bread basket - two "real" rolls and three types of bread with 3 slices each, that can't be right since her husband had two slices of each type of bread, As a result, we would have had to have four slices per variety - small-minded, but that's what we pay for. All in all, we were all pretty disappointed and decided that it was the first and last time we would visit this store. Our visit was rounded off with the fact that we had to go to the front to pay because the waitress didn't show up after clearing away the food. I would like to mention that I worked as a waiter for 10 years and know that there is a different way. I would also like to add that we didn't give a tip, which was very unpleasant for me, but I also don't see the point of tipping for "taking the order, bringing the food and clearing it away", I find the selection for the tip amount on the card machine as inappropriate.

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Dominique R . 2025-01-03

WEITERE KOMMENTARE IN Google

Absolutely substandard service. Kindness is not eaten with a spoon here. After breakfast I decided to pay by EC. Since there were no pleasantries, I paid appropriately without a tip. The device was then taken out of my hand without a word and the waiter hissed off. The food is good, but the service leaves something to be desired and ruins the entire stay. I won't eat there again for that price. When you pay almost €40 for breakfast for two people, I expect friendly service staff.

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Anna . 2024-12-30

WEITERE KOMMENTARE IN Google

Unfortunately only 3 stars. I expected more from the service. The gentleman seemed very absent, no thanks, no goodbye... But the pizza was very tasty, recommended and there was very good olive oil at the table.

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Frei Schnauze . 2024-12-27

WEITERE KOMMENTARE IN Google

Seit vielen Jahren treffen wir uns hier regelmäßig auf ein paar Flaschen Wein und gute Gespräche. Eigentlich recht nett. Allerdings ist das Niveau in der Zeit stetig gesunken. In der Weihnachtszeit am frühen Abend, sollte eigentlich das Hauptgeschäft vom Restaurant stattfinden. Wie kann es sein, dass für ein Tagesgericht und den Dauerbrenner, die Hawaii Speziale die Ananas fehlen??? Es gibt im AEZ einen REWE. 5min und die Situation wäre gelöst. Die alternativen Penner Gorgonzola sind, vorsichtig formuliert, geschmacksarm. Der Käse ist zwischen den äußert bissfesten Nudeln nicht (!) zu schmecken und hätte doch mit den kandidierten Walnüssen eine schöne Kombi abgegeben. Die Weine haben qualitativ auch einen Sprung nach unten gemacht (die Preise haben natürlich die entgegengesetzte Richtung genommen). Wir haben es bisher weder in der 49Winebar, noch im Locks, noch im Balducci erlebt, dass man eine Flasche Weißwein fast zurückgeben hat müssen, da sie nur sehr schwer trinkbar war. Der Brotkorb zum Wein war bisher von leckeren, verschiedenen Brotsorten gekennzeichnet. So fließt der Wein viel besser. Nun gab es nur noch wenige Scheiben Standard-Brot. Das es schwierig ist, gutes Personal in der Gastro zu finden, ist verständlich. Trotzdem sollten grundlegende Prozesse/Dinge klar sein und funktionieren. Wenn man bei einem nicht wirklich ausgelastetem Laden den jungen Kellner mehrfach auf Dinge hinweisen muß, nervt das. Das der Gast z.B. ein Recht auf einen Beleg hat, er aber darum bitten muß und ihn dann doch erst auf erneute Nachfrage bekommt, da der Mitarbeiter schon Feierabend machen will, ist nicht wirklich schön. Wirklich schade um den Laden.

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TimSieger . 2024-12-11

WEITERE KOMMENTARE IN TripAdvisor

Cozy but a bit noisy (which is normal in a mall). However, the food used to be better.

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Claudia Werner . 2024-12-03

WEITERE KOMMENTARE IN Google

Great ambience and really excellent food. Great and attentive service. I can't understand the negative comments from the arrogant, grumpy reviewers here... After all, a hello and a please and thank you are always appropriate and always lift the relaxed mood among the staff. And yes, this first-name culture is really well received! Keep it up, dear ones!

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Erich Andreas Keller . 2024-11-30

WEITERE KOMMENTARE IN Google

The Balducci breakfast was excellent. Everything was fresh and delicious. The scrambled eggs were a very large tasty portion. The coffee is full-bodied. The staff was courteous. There's nothing to complain about. We have been coming back for years and the quality is consistent. Keep it up!

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Sylvia Z. . 2024-11-30

WEITERE KOMMENTARE IN Google

Cheesecake €7, pasta with butter for kids €11, vitello €16, osaft over €7. What's that supposed to mean? And that with the “service”? Just to laugh...

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Frank Kleemann . 2024-11-25

WEITERE KOMMENTARE IN Google

Everyone can find something good to eat here. Everything is presented very attractively and you eat and drink in an atmosphere that almost makes you forget that you are sitting in a shopping center.

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Stefan W. . 2024-11-20

WEITERE KOMMENTARE IN Google

Since when do you sit down as a waitress (male, strong, black curls and stubble) while guests are waiting to be able to order at peak meal time in the restaurant to eat first...?! When cashing out, he asked for a tip and said when the money was rounded up on the table, “Should I wait until there is more…?) And this basic “dozen” of significantly older guests is also an absolute no-go! I've been a regular here for years, but I've never experienced such brazen behavior!!!

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Hermann M . 2024-11-20

WEITERE KOMMENTARE IN Google

It used to be better... The bread with salmon and avocado was delicious but the avocado cream tasted sour! The selection of cheese was very ordinary. Overall, nothing special. The service not attentive. Balducci has the potential to be as good as he once was if someone really cared. Since many guests still go, the quality no longer seems to be a priority. Thanks anyway for the hospitality.

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Carla Schwab . 2024-11-16

WEITERE KOMMENTARE IN Google

High prices for average. That's why it's not as crowded as it used to be. That's the advantage of bad stores 😂🤷‍♂️

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J B . 2024-11-11

WEITERE KOMMENTARE IN Google

It's a shame that we can't rate the food this time because we didn't get any. The staff shortage in the catering industry was clearly felt here. The waiter responsible for us really tried hard, was quick and hard-working and very friendly despite the stressful guests. But it couldn't be done. Too many occupied tables, too few staff. So it wasn't any fun.

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A S . 2024-11-10

WEITERE KOMMENTARE IN Google

Cappuccino is good, the chesse cake was also delicious.

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Ric . 2024-10-26

WEITERE KOMMENTARE IN Google

Was there for breakfast, unfortunately a bit disappointed. Prices were very high for what you get in the end. Still tasted good. Unfortunately the service was disastrous for the prices. The waiters didn't know the menu properly and after a mistake the guest was blamed. After we got the food we were ignored so we had to go to the checkout to pay. At that moment I was still thinking about whether I wanted to leave a tip, but when it was pointed out to me when I was paying with a card that I could give the tip without anything coming from me, the thought disappeared. I tip when I'm happy with the service and not when I'm pressured to do so... After I logically didn't tip, the waitress didn't say another word. No farewell, not even asked if I wanted the receipt. Seriously, I have better service at every bakery where I get a sandwich for 3-4€... In the end I paid 37€ for 2 people and I wasn't really full...

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Niceflm . 2024-10-26

WEITERE KOMMENTARE IN Google

Nice atmosphere, delicious food. Often very full and the staff are usually very friendly, sometimes a bit overwhelmed. Still a nice place for a relaxing break during your shopping trip! Always my pleasure!

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B B . 2024-10-23

WEITERE KOMMENTARE IN Google

Feel-good atmosphere, beautifully designed, comfortable armchairs, very good food. We would love to come back.

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Kirsten Blum . 2024-10-22

WEITERE KOMMENTARE IN Google

We only had coffee there, service was great at first and then we didn't see it again. No additional business done. Something was wrong with the sun shining in, but very nicely furnished and clean

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I H . 2024-10-20

WEITERE KOMMENTARE IN Google

At first glance it seems upscale. We were greeted in a friendly manner, but after we received our order at the table we were ignored, even though it wasn't completely full. After an eternity of waiting, we went to the cashier to pay our bill. We weren't allowed there - they said we would let the colleague in question know and she would come to the table. So we had to wait again. When the blonde young waitress came, she didn't even ask if it was tasty. Before paying, a display appeared on the EC device with various amounts of tips that could have been given or the "No tip" button, which I pressed... There was no receipt and the waitress didn't say anything. Even when I said "bye" nothing came back... no way!! I was glad I didn't tip her, who knows if she would have even thanked me! Our small berry tart (for almost 5 euros) and small cappuccino (also almost 5 euros) were tasty, but for the price it could be even better.. And then this service...! There is real potential in this atmosphere.

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Malwina Schroeder . 2024-09-09

WEITERE KOMMENTARE IN Google

The best breakfast I've ever had. Especially at a TOP price.

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Northberg . 2024-09-02

WEITERE KOMMENTARE IN Google

ATTENTION, TRICKING: Older women (my mother) were tricked into dishes using leading questions. Listen carefully when ordering! If the waiter asks “and how would you like your egg” the egg is not included. It costs extra. Always ask again. So that no one will fall for it anymore ;)

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Phillip Sternkopf . 2024-09-01

WEITERE KOMMENTARE IN Google

Actually wanted to come here for breakfast. We took a table directly at the serving counter. Breakfast preparation inevitably observed. Most of the breakfast plates are served without gloves. This means: Cheese, ham, pieces of cream cheese or vegetables/salad are packed onto the tray without gloves. What is particularly noticeable is that the lady who prepares breakfast touches her nose several times during preparation and then puts the breakfast ingredients on the plates without gloves. We then decided on warm food that the lady didn't prepare... But for hygiene reasons it's an absolute NO GO - such behavior actually deserves zero stars. But it's good to see that some of the others in the kitchen are wearing gloves when preparing the food. Since hygiene and hygienic behavior is an absolute minimum standard in the catering industry, I unfortunately cannot give more than one star. The ambience and service are good and were given a better star rating. The behavior urgently needs to be changed.

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Alex Hoffmann . 2024-08-31

WEITERE KOMMENTARE IN Google

Often there is hardly any cake there. When I was there there were only two and that was at 3 p.m

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Ina Hansi Perera . 2024-08-28

WEITERE KOMMENTARE IN Google

Nice decor with comfortable seating. The service is also pleasant and the food is beautifully prepared and tastes delicious. Nevertheless, in combination with the price, it is not optimal, so 4 stars are appropriate. Overall, it's definitely worth a visit.

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City Tipps . 2024-08-22

WEITERE KOMMENTARE IN Google

Delicious coffee. The Margaretha pizza also tasted good, we ate it for two.

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Chris K. . 2024-08-08

WEITERE KOMMENTARE IN Google

2 mothers, 2 children, breakfast... 67€ And a very real question as to whether we didn't understand... So 1 BREAKFAST PER PERSON FOR 17.90€. This store is more appearance than reality. It's a shame, we were so happy. But you can also have breakfast downstairs at Junge's, you get more for your money.

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Dörthe Strahlmann . 2024-07-31

WEITERE KOMMENTARE IN Google

Wurde wiederholt als Frau von einem Kellner nicht bedient . Alle um mich herum wurden bedient. Als ich mich beschwerte bekam ich keine Antwort bzw. nur ein unhöfliches „auf Wiedersehen „.

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Kay M . 2024-07-28

WEITERE KOMMENTARE IN TripAdvisor

I ate a strawberry tart there. A cheek for 9 strawberries, shortcrust pastry base and such a messy yoghurt. The service was also unfriendly and impolite. It used to be very nice here, but now the restaurant is no longer recommended.

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SL . 2024-07-26

WEITERE KOMMENTARE IN Google

Worst experience as a person of Colour, The waitress were so mean, did not want to attend to us. When you ask for something she was so rude like she did not want to help us. I have never felt so discriminated like this

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Engelina Ratshibaya . 2024-07-23

WEITERE KOMMENTARE IN Google

This is the second time I've been here and I have to say I'm disappointed again... I won't come here a third time Waiters all make faces It really takes forever until you finally get served (the store wasn't very busy) Then you get a non-carbonated cola plus a pasta pomodoro with raw noodles and a tomato sauce that is not edible because it is WAY TOO HOT (asked beforehand about spicy or standard without hot) I rarely have moments like this where I'm so upset and wish I hadn't entered that store.

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ömer Zor . 2024-07-22

WEITERE KOMMENTARE IN Google

Great atmosphere and delicious food! Nice staff, but the service is a little bad as there are not enough waiters. A place for a good rest and pastime ✨

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Aynur Hamidova . 2024-07-15

WEITERE KOMMENTARE IN Google

Unfortunately, unfriendly service, even though there wasn't much going on. Card payment without issuing the receipt, only upon request. Bad mood in the team!

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R. “Muschelschubser” F. . 2024-07-10

WEITERE KOMMENTARE IN Google

I had dinner there yesterday. I had the chanterelle pasta, which I can definitely recommend to anyone who likes mushrooms :) The menu reads well and there is something for everyone.

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Sarah . 2024-07-03

WEITERE KOMMENTARE IN Google

Unfortunately very disappointed. Long waiting times. Waiter rude.

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AMH1986 . 2024-06-26

WEITERE KOMMENTARE IN Google

Very nice staff # cake and cappuccino were delicious. Very cozy # We are thrilled and would love to come back😄

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Mo Ma . 2024-06-19

WEITERE KOMMENTARE IN Google

I was very disappointed, the brownie was totally dry & tasted like a “diet cake”, the waitress didn’t even ask if it was tasty, just disappointing!! They'll never see me here again!

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Celine Verhoeven . 2024-06-18

WEITERE KOMMENTARE IN Google

The food is very good and there is also coffee and cake there. You can sit inside or outside. Prices are a little more expensive. A large cappuccino for 5.90 euros is quite an announcement.

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Andreas Lippen . 2024-06-12

WEITERE KOMMENTARE IN Google

The service, food and atmosphere were very pleasant. But what I really liked was the friendliness of the staff, they seem to be good workers.

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Camila Wilford . 2024-06-09

WEITERE KOMMENTARE IN Google

Relatively loud unfortunately, food very tasty but unfortunately very little for the price.

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Todde sabbelt . 2024-06-09

WEITERE KOMMENTARE IN Google

It's a mediocre restaurant with the appearance of upscale. The service is rather weak. We were seated at a table but were not given any cards. Instead, the waitress went to her colleagues. We received 3 additional cards upon request. It should go without saying that 4 guests do not have to share one card. Basically you wait a long time until someone takes care of the guests. In our case there were a maximum of 10 tables occupied. About 2 tables per service. But the focus was elsewhere for the employees. The food is mediocre. The meat was very dry and tasted like it came from the freezer. The children had a children's menu and there was supposed to be ice cream. No, it wasn't a scoop of ice cream but a yoghurt popsicle for 30 cents, which almost everyone knows from their childhood. Overall: good location, nice atmosphere, poor to poor food and poor service. Ticked off under experience.

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Mein Pod . 2024-05-29

WEITERE KOMMENTARE IN Google

For 2 people, 2 slices of cheese and a piece of brie is simply not enough, the brie was still dry on the edge, so not freshly cut. A waiter was called and he brought a new piece, but it wasn't any better. Smoked salmon was simply carelessly thrown whole onto the plate. The salami already had a brown edge. The scrambled egg was in the pan for too long because it was already brown in many places. We felt like we had the leftovers from the day before. When the waiter asked when paying if everything was ok, I told him that we had eaten much better here. Then he just turned around and left 🤷🏻 Ps. Since I'm a chef, I think I can rate the food very well. It's a shame that our breakfast was such a failure. Update 5/24/24 If I write curd with mango and nuts, mango should also be visible and not say that the curd is mixed with mango syrup

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Holger . 2024-05-28

WEITERE KOMMENTARE IN Google

We've had breakfast there several times now. In our opinion, the food has deteriorated significantly and unfortunately the price and performance are no longer in an appropriate relationship. We also had, among other things: Unfortunately the glasses smell like rags. But the service was friendly.

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Kjell Gebauer . 2024-05-21

WEITERE KOMMENTARE IN Google

We had breakfast there and we enjoyed it. The portions are generous. The staff is very friendly and attentive. All in all we really liked it.

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Margrit Koop . 2024-05-19

WEITERE KOMMENTARE IN Google

Good coffee and good service, Xim was very kind and attentive. I'll be back for sure

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Fernando Moreno Barcenilla . 2024-05-18

WEITERE KOMMENTARE IN Google

Well located in terms of transport, nice service

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Andre Wagner . 2024-05-15

WEITERE KOMMENTARE IN Google

Very clean and appetizing. Would love to come back.

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Andreas Wolfram . 2024-05-10

WEITERE KOMMENTARE IN Google

Witnessing a very disgusting 'chef' cooking the omelette with such boredom and somehow anger. Trowhing and twisting the plates on top of the counter with such anger to be served. More to that, grapping the cheeses and the coldcuts with his hands and throwing them on the plates like serving dogs. Disgraceful. The waitress noticed and actually were laughing at the chef attitude instead! However, almost 40Euro for trash breakfast! Dry cheeses and old stuffed ham thrown all over the place!

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Dominic Azzopardi (Falcon) . 2024-04-30

WEITERE KOMMENTARE IN Google

Unfortunately we can no longer recommend it in terms of service, we used to like going there.

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Niels Kohrt . 2024-04-15

WEITERE KOMMENTARE IN Google

The restaurant is located on the ground floor of the Alster shopping center. Always busy but not enough to have a nice dinner. Solid quality Italian cuisine. Recommended for a small snack and an after-work beer after a shopping trip.

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Juergen Bartels . 2024-04-05

WEITERE KOMMENTARE IN Google

Prices are too high for the food they serve. Neither the pizzas nor the pasta are special.

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Gökhan Güllü . 2024-03-29

WEITERE KOMMENTARE IN Google

We had a very good breakfast here today! Breakfast for 2 is highly recommended! Everything your heart desires on the plate. The rolls and bread selection was also great! The young man from the service served us attentively and friendly. We'd love to come back!

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Karin Scholl . 2024-03-28

WEITERE KOMMENTARE IN Google

Everything I ate here tasted wonderful. Very nice service.

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Winfried Kroll . 2024-03-26

WEITERE KOMMENTARE IN Google

It's always nice to be a guest at Balducci (if you can afford the prices)

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Andrea Iversen . 2024-03-23

WEITERE KOMMENTARE IN Google

The food is really top for an Italian shopping center, but unfortunately the service is not at all.

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Saskia Laue . 2024-03-23

WEITERE KOMMENTARE IN Google

Update I was now a guest there and had to experience how one employee attacked the other massively. That was almost threatening for the other colleague. When I sat down, my table was only cleared of my predecessor's crumbs after I asked. No, I don't want to go there anymore. I wasn't a guest there, I'm just evaluating the behavior of a waiter. He sat down on the bench outside to smoke, so far so good, but then he just throws his butt on the floor, which is bad enough in itself, but he didn't turn it off either!!! A mother with a stroller wanted to sit on the bench where the cigarette butt continued to smell, she then got up again and continued walking. Totally anti-social, just use an ashtray.

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R C . 2024-03-17

WEITERE KOMMENTARE IN Google

I have never been insulted by a waitress in such subtle racist terms anywhere as in this store. I have eaten in this shop many times, but never again!

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Naz Naz . 2024-03-16

WEITERE KOMMENTARE IN Google

We were there during the week, there wasn't much going on and we experienced the following: We ordered a coffee and a cappuccino from the young lady. So she went to the serving station and got both prepared. The young lady then didn't take the cups by the handle, but rather touched the cup with her fingers where our lips would hang on it a moment later. It was particularly spicy because the young lady adjusted and scratched her bra strap under her blouse while waiting for our drinks. It was pretty disgusting and extremely unhygienic!!!! This is exactly how diseases are transmitted! The drinks were good. The SERVICE should definitely be trained, put 6!

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Tina Tinchen . 2024-03-07

WEITERE KOMMENTARE IN Google

SERVICE FRIENDLY, FOOD GOOD. THE right restaurant to take a break between shopping in the AEZ. The background noise is rather loud

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Britta Meyn . 2024-02-29

WEITERE KOMMENTARE IN Google

Very nice service, somewhat noisy environment.

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Be Bob . 2024-02-27

WEITERE KOMMENTARE IN Google

We went here for a casual dinner. They have good wine and friendly staff. The only thing I can mention is that the vegan food options are limited, and the price does not reflect the portion size and quality delivered.

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Sahar Daryan . 2024-02-19

WEITERE KOMMENTARE IN Google

We ate and drank well here. Service is very friendly.

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Peter von Borstel . 2024-02-18

WEITERE KOMMENTARE IN Google

Wir waren gestern mit der Familie dort und sind entsetzt über den unfreundlichen und frechen Kellner der im vorderen Bereich bedient hat. Mit dem Ton kann er auf dem Feld arbeiten aber nicht in einem Restaurant. Und dann noch pöbeln und frech werden, weil ihm 27 Euro Trinkgeld nicht reichen. In meiner Firma wäre er geflogen, wenn er so mit Kunden umgeht. Wir sind oft dort mit der Familie aber nun das letzte Mal.

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Mark D . 2024-02-17

WEITERE KOMMENTARE IN TripAdvisor

Food was good but the waiter was an absolute disaster. That's why it's all done badly!

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Slowly . 2024-02-17

WEITERE KOMMENTARE IN Google

A nice restaurant for a lunchtime snack; all dishes are light and tasty. The service was friendly and accommodating and always with a nice smile.

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Rita Wrogemann . 2024-02-14

WEITERE KOMMENTARE IN Google

The bread is super tasty, that's the only reason it gets four stars. The cheese selection was very limited and the quality did not correspond to the price

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La Lo . 2024-02-12

WEITERE KOMMENTARE IN Google

The food was really very good and there is a good selection of dishes. But unfortunately the service didn't convince us. They were unfriendly during the ordering process and no thanks were given for tips. Unfortunately, this clouded the overall picture. Otherwise we would have liked to come back

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marillaaa . 2024-02-05

WEITERE KOMMENTARE IN Google

The breakfast is super delicious.

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Martin Welcker . 2024-02-04

WEITERE KOMMENTARE IN Google

Very pretty restaurant. I like the food very much.

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Bine Müller . 2024-01-31

WEITERE KOMMENTARE IN Google

Das Essen war sehr lecker und gut zubereitet! Die Location ist sehr schön und die Bedienung war sehr freundlich! Ich komme gerne wieder!!

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Petra Böttcher . 2024-01-26

WEITERE KOMMENTARE IN Google

We were there about 2 hours before the restaurant closed. The waiter asked if we still wanted something to eat. I asked him if he was kidding us (could have been). But he was serious and got pissed (we finally got something). Food was okay, but nothing more. The restaurant suffers from the influence of the shopping center. More for lunch than for a cozy evening.

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Frank Loroff . 2024-01-17

WEITERE KOMMENTARE IN Google

Never again. Staff totally unfriendly

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Thomas Wilken . 2024-01-13

WEITERE KOMMENTARE IN Google

We reserved a table at 6:30 p.m. At 7:10 p.m. we were asked if we wanted to eat something else. The kitchen would actually have already closed. When we asked whether this was a joke, the waiter reacted very unfriendly! We then got something to eat... Rarely have we seen someone so unfriendly

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Kerstin Hahn . 2024-01-13

WEITERE KOMMENTARE IN Google

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