Atter Osnabrück in Osnabrück

Nice restaurant. We've celebrated there twice already.

Extremely delicious doner pizza, friendly service, and free tea. I'll remember that! 👍

Unfortunately, we were not satisfied with the service. The phone rang for a long time without anyone answering. Communication was difficult on-site, as the staff barely spoke German, and overall, the impression was one of poor customer service. We ordered two pizzas and potatoes. The pizzas were served first, but the potatoes didn't arrive until about 20 minutes later. When the potatoes finally arrived, they were carelessly tossed onto the table without plates and placed in a fryer basket. Furthermore, no one asked if everything was alright or if we needed anything else. The service seemed inattentive overall. It's a shame, as this significantly detracted from the overall experience. This was unfortunately the second and last time I'll be visiting this restaurant.

Bin mit einer Gruppe von 12 Personen dort gewesen und bin positiv überrascht worden. Zwei leckere und reichhaltige Vorspeisenplatten (1× vegan), im Anschluss hatten wir Pizzen, Fisch, Nudeln und Salate am Tisch und alle waren mit ihrem Essen sehr zufrieden. Dass die Pizzen an diesem Abend allesamt nur je 7,- gekostet haben, war eine weitere positive Überraschung. Das Personal war sehr freundlich und fix, Wartezeiten hatten wir nicht. Werde das Lokal wieder besuchen.

We were in Osnabrück today and had a reservation for today, July 14, 2024. I even sent a booking request yesterday with a voucher. We arrived here today and it was closed. I'm furious. It's absolutely outrageous. I want my voucher replaced because the next nearest store is in Cologne or Hamburg, which is much too far. I'm from Salzbergen, I'm severely disabled, and I can no longer travel that far. Osnabrück is about the limit of what's bearable for driving. Sorry, but never again Henssler!