ATAWICH in Köln

I visited the store because of the TikTok hype, but unfortunately the experience was a disappointment across the board. The taste of the burger was a disaster - dry, bland and anything but fresh. The fries were served cold and carelessly. Really annoying! In addition, the drinks were served directly in the bottle without a glass because the employee “didn’t have time” to bring us glasses even though there were only 4 customers sitting there. I have rarely encountered such unprofessional service. A look into the kitchen was the absolute lowest point: it looked as if there were children or very young teenagers working there. Not only is this questionable, but it really spoiled my appetite. Overall, the visit was a big disappointment. Hype may attract guests, but without quality, taste and service you won't convince anyone in the long term. Unfortunately, absolutely not recommended.

Unfortunately there is still a lot to improve, especially when it comes to prices. The whole meal arrived at the table almost cold. With the burgers, the buns were definitely cold, the fries were lukewarm. Chicken wings were hot but unfortunately also burnt and unfortunately tasted like frozen wings + "atawich" sauce, which tasted good but was also completely covered by the fact that the wing was barely tasteable. The salad came in a cardboard container with dressing in a tear-off package. (Almost like what you can buy for lunch at aldi/rewe/etc.) Also with the burgers, the sauce was way too much in the foreground and the other ingredients in it were rather difficult to taste, but at least the sauce tasted good. Personally, I didn't think the music selection was particularly nice, but it wasn't inappropriate.

Incredible, just perfect! Atawich is the epitome of indulgence when it comes to burgers! From the moment I entered the restaurant to the last bite, it was an experience I won't soon forget. The atmosphere is modern and inviting, the staff are incredibly friendly, and the service is lightning fast. But the real highlight? The burgers! Every bite is like a flavor explosion - fresh ingredients, perfectly seared meat, and the sauces... simply heavenly! It feels like every burger is made with love. The side dishes are also in a class of their own. The fries are crispy and seasoned just right, and the homemade dips are the icing on the cake. Even the selection of drinks is great – there is something for every taste. I've tried many burger restaurants, but Atawich can't be beat. Everything is right here: quality, taste and value for money. If I could I would give ten stars! Atawich is definitely my new favorite burger joint. I can't wait to come back. Absolutely recommended!

We've been to this burger restaurant several times and so far the staff has been okay and friendly, but what we experienced there today on December 7th, 2024 was subterranean!! Starting with the fact that we had to collect the cutlery ourselves from other tables and the table stuck, the service was the worst we have ever experienced. The shop was completely empty except for a neighboring table. They had to wait endlessly for their drinks. We got our drinks but without glasses. When my wife asked for a glass, they wanted to bring her one, but that was the case, my wife finally got one herself. When the food came, the fries were cold, even though we asked to make sure that the fries were warm (we already knew from the last few times that the fries are usually not that warm). My wife then went to the counter and handed the dish back and asked that the fries be warmed up again. When they came back warm with the announcement: "fresh from the deep fryer", the burger was completely cold. The entire time there was no sign of service. Really nothing, !! The two men in service were constantly busy with their cell phones. We didn't ask whether everything was OK or whether we would like to drink something else, the plates weren't cleared away... nothing like that. When I complained about this when paying and said that I didn't know it and would pass it on to management, I was laughed at because I didn't know your names and was told I wasn't showing you any respect!!! Please where am I here? This can also scare away good guests.

Great burger, it's a shame that the amount of pattis doesn't change the price. Still great service and great burgers

I can't say anything about the service, ordered delivered politely. The food for the first time and last time. Meat was dry, fries were cold, it felt like the citizen had already been fried before our order was just made warm and cheese was dry.

By far the best burgers I have eaten in Cologne. Very large portion of fries! Price-performance ratio is great and super friendly staff 👍🏼 I can recommend 10/10 (especially the cheesy-smashed burger 👀) In the photo half has already been eaten, so don't be surprised :)

Great smashed burger, highly recommended! In Cologne, Atawich is by far the best burger place.

Tasty burger and fries, very friendly personnel

We order there often and can highly recommend the food!! Super tasty.

I found it very tasty. I have nothing to complain about. Especially the fact that there is ketchup and mayo on the table and you can just take it is great. Only the toilet could be a little cleaner.

We usually always order from home because we really like the food. Today we visited the restaurant for the first time and we were very satisfied. The burgers are delicious and the fries are delicious. The service was also very friendly.

Ordered to take away. The burgers were great and the guys behind the counter were very nice! The store looks great from the inside too! There is only one star deducted because we ordered jalapenos on the burgers for an extra charge (€1.50!) and they weren't on there afterwards. As good as the burgers were, we weren't too sad, but you should still get what you pay for. Sidenote: The fries were great, but the portions here could have been a little larger ;)

I've been there several times now and have always been impressed: the food is very tasty, the burgers and fries are delicious and have a really special taste (compared to the hundreds of hipster burger shops). The ambience and furnishings are stylish and pleasant. But the service is particularly worth highlighting: I am always really impressed by the friendliness of the employees, they are very courteous and customer-oriented and you feel welcome. This evening my friends and I felt particularly welcomed by Omar - top service, incredibly friendly; Thank you!

I give 5 star service to Umar and his team. I was there today great service umar really friendly and was very nice just wooow. What bothered me was the music, so I wasn't there first, I've been there often, there's just party music playing, so whether you're in a clubhouse,,,, I'm only writing because of Umar's review because he's the best, he did a really good job and was unusually correct , umar best man

Very nice service and very, very tasty burgers. Absolutely recommended

Unfortunately no fries, there are technical problems. Adjustment of the menu and price is not possible due to this circumstance. Burger with drink remains more expensive than in the menu, which cannot be offered because pommea is not possible. No, let's go.

Marco really is a good and arranged waiter!

So absolute impudence! Eating ice cold the second time I ordered. Simply threw the drinks on the burgers. Driver takes twice as long as stated and when you try to contact us by phone no one answers no matter how long you wait. I would advise everyone against ordering there, whether via uber eats, Lieferando or another delivery service.

On my brother's recommendation...and absolutely not disappointed...Burger...simply brilliant...French fries in an unusual shape but very tasty... Conclusion: We will come back😎

Unbeatable prices for delicious food!

Already ordered five times and always great! Juicy meat, perfectly seasoned – please leave it like that! The quality remains consistently high, and the fresh fries are a highlight. Super friendly staff and fair prices. Absolutely recommended – we always come back!

Waited 2 hours for order to be canceled… thanks for nothing And by “nothing” I mean “no food.”

Eating takes a long time, but it's worth every minute!

Here you can eat delicious smash burgers. The menus with burgers, fries/salad and a drink are reasonably priced. The service was very friendly and we will come back.

Bomb. Top quality at reasonable prices. Sometimes not quite as fresh when delivered, but the store has no influence on that. Always 5* on site.

I ordered via Uber Eats and I have to say that I was absolutely not expecting THIS good food. For me it's currently the best burger you can order and one of the tastiest I've eaten recently. Only recommended

The cheese burger was delicious. Unfortunately the fries were raw.

Hello, it was very nice and the food was delicious

We once had an order not delivered in the evening. Was pretty pissed off. But an apology came with food on the house the following day. I find it very commendable. Food is very good, especially the burgers. But it's better to order directly over the phone, as they don't have a good handle on Lieferando.

I ordered two burger menus with fries and a drink last Sunday on July 21st. Unfortunately I only received the burgers with a drink. When I called and was offered to deliver the fries there, my answer was that I only ever order the burger menu and I didn't need a double portion of fries. I was then assured that someone would contact me about the refund, but this never happened. Unfortunately a very bad experience with the store, especially when it comes to service.

The meal was good overall. Small negative points: we need glasses for drinks, it's more pleasant. The wings are very small! It's not worth €8.9. Positives: good music (R&B); pretty decoration and soft lighting. The burger prices are reasonable and the sauce is delicious.

Had dinner with friends, loved the smashed burgers and prices, the homemade lemonade was really tasty, will definitely visit more often

Really only recommended! Nice service, excellent food and the price/performance ratio is great! Definitely see us again :)

Employees are very nice and 5 stones less is supposed to be over 10

Mega delicious burger right nearby. Was pleasantly surprised! Nice staff, good value for money and a pleasant atmosphere. This was definitely not my last visit :-)

Very good burgers at reasonable prices.

Outstanding burgers. It was one of the best burgers I've ever eaten. Absolutely delicious in taste and very fresh. Very friendly service. We would love to come back and absolutely recommend it.

We came across the restaurant by chance, but we loved the smashburgers. There’s definitely no skimping on bacon! The fries are something different as slices and taste better and are not too salty. I can't complain about the price at all. Only the music was a bit loud in our opinion.

Best burger shop in the area. Worlds better than any almost Ford chain and the sweet potato fries are divine. And the individual fries dishes are also delicious😋😋😋

Monster delicious smashed burgers!

I took a burger menu and a cocktail and both were good. The fries were nice and crispy and the ingredients in the burger worked well together. The store looks nicer than the pictures online and was clean. The staff was young and friendly, music played in the background which was usually appropriate. I give it 4 stars but I would also give it 4.5, but for 5 I was still missing a real WOW effect.

Very good service! The drinks and fries were also very tasty, I can only recommend them :)

The atmosphere in the restaurant is nice and cozy. The Cocktail prices are unmatched and also incredibly good. Also the service was super kind and attentive. Will definitely be back!

We ate there. The waitress was alone and therefore slightly overwhelmed by the large number of people who spontaneously wanted to eat alongside us - I don't blame her. Unfortunately the burgers and fries were only lukewarm when they arrived. But the taste is very good. You should put the bag of dressing on the salad yourself - put it on beforehand so no one will notice that it comes from the bag. Some of the fries were served in a cardboard box and some on a plate. Please do not use a cardboard box when eating on site. We had to go get cutlery ourselves because they had forgotten it. The drinks also came very late. Unfortunately the food didn't arrive at the same time. The restaurant itself, including the outdoor area, is beautifully done.

Very tasty burgers and nice service!

Delicious burger in Köln, fully recommended!

Great place for , eating, that moment or relaxing at a beer, just chilling ...i recomand it !

I deliberately only give 4 stars because I don't understand why sparkling water is more expensive than cola. Water 0.25 l and cola is available in 0.33. The staff can't answer my question but maybe the boss here can explain it to me.

Super tasty burgers. Even my very picky 6 year old son loved it. I can only recommend!

The fries here are really delicious, definitely the best fries around. The burgers are tasty in themselves, but unfortunately they probably put the buns in the pan with the patties. Otherwise I can't explain why the buns are really dripping with fat. Unfortunately, it's very difficult to stomach afterwards, so a star deduction. I would be happy if something changed, otherwise the shop is a nice addition to our Veedel!

The food was really tasty and fresh. The burgers were simply prepared and tasted great. The fries were crispy and you can see that they are cut by yourself.

11/10!!! Not only the smash burgers (especially the cheezy smashed burger), but also the generous amount of fries convinced us! Compared to other community stores, the price is absolutely fair for what you get. The ambience on a beautiful evening can't be beat! Beautiful fairy lights outside the shop and a nice quiet location. The service was also perfect! even though the store is quite new. You can take as much sauce as you like and the toilets are also very clean!! (There are also tampons and pads in the women's toilet) Always a pleasure!

I don't normally write reviews, but the food was outrageous. I wanted to try out the new shop around the corner, for the first and last time. The burgers were inedible, dripping with fat, you could eat the bread. ABSOLUTELY INEDIBLE. I was really shocked by the burgers. As if the entire burger had been submerged in the deep fryer. It ended up straight in the bin. It's a shame for the good money. Not recommended

Incredibly good burgers! I have never seen or eaten anything like this in Cologne. The fries are also really on point! Service also great. Absolutely clear recommendation!

I highly recommend the Smashburgers, honestly I was very surprised by the great taste. The fries are also very tasty and well seasoned. The salad was fresh, unfortunately the salad dressing wasn't homemade, but okay. I won't go to a smash burger shop for the salad dressing😂

Very tasty and thanks for the quick delivery! I will recommend it 👌

finally a really good burger shop in our neighborhood, nice staff, very tasty smashed burgers and humane prices

I haven't been there yet, but I ordered a burger with fries and had it delivered. The burger was super tasty, very juicy, the bun was very soft and tasty, it really tasted great.

Amazing service and food. the price is very reasonable and the place is really comfortable and would be a nice option for a dinner! Definitely will come back

Super friendly staff and delicious food! The Beyond Meat Burger menu is my absolute recommendation!

Unexpectedly good! Very friendly team and more than fair prices! Definitely one of the best burgers in Cologne at the moment.

The best burger and fries I've had in a long time! Very friendly service.

Delicious smashed burgers. "Regular fries" and sweet potato fries are also very good. Top price-performance

Delicious crispy meat and good rolls with a very well balanced sauce and just the right meat/cheese/vegetable ratio. I have rarely eaten such a tasty burger. This is exactly how a smash burger should be. The atmosphere in the store is also great, drinks are only available in glass bottles and it is comfortably furnished. You can park easily on the adjacent street, and from there it is 15 meters to the restaurant. Highly Recommended. We ordered food to take away but you could have easily eaten it there. 👍 I saved photos but it was very attractive despite the packaging.

Outstandingly good smashed burgers!

I was there today with my friends and I have to say the burger was really tasty. A real taste experience. Plus great music and super courteous service. I'm already looking forward to the next time! Definitely recommended :-)

Unfortunately no order possible

Super tasty, I already know it from Bonn. Always my pleasure!

I'm really not picky, but the citizens were fried black and just so fat, inedible, stomach aches were pre-programmed Never again!!!

Incredibly good smashed cheeseburger! I have ordered here twice and was very satisfied.

The service was great, the burgers are great and the prices can't be beat.

Delicious veggie burger + fries! Packaging is made of paper 🍀 I'll definitely order again!