Arda Restaurant in Hamburg

Very attentive service, especially towards customers

Food top, but you have to wait about 30-45 minutes until the food arrives or the kebab

Some magic. Very delicious. One of the very best döner ever tried. 👏👏

Good durum kebab...I tried it with beef for the first time and it's also good, but nothing beats lamb. 😃. Efficient and friendly service. Mega-large portions.

Long wait, but delicious! Unfortunately, we had to wait a very long time for our food – other guests who had ordered after us were served first. My child even fell asleep at the table during the wait. But: When we got home, the kebab was simply unbelievably delicious! The taste made up for a lot. If the process were better organized, it would be perfect.

The food was good, but unfortunately a bit cold when it arrived at our table, and we're talking meat. The doner kebab plate is definitely edible as a small portion. Service was a bit slow overall, and the place was two-thirds full, and we waited 25 minutes for the food, so that's somewhat understandable. But the drinks came quickly. I missed the tea at the end, as usual with such meals. Perhaps the service could have been a bit more passionate, then I'd feel more at home as a guest.

Delicious food with large portions. Unfortunately, the service was overwhelmed, and I waited 15 minutes to pay. Unfortunately, this spoils the overall impression.

Great, we were curious based on a review and are happy to have driven the 20 km. From friendly to delicious and plentiful. Thanks

Good food, clean place, plenty of seating. So, for the price, it's all perfectly fine. Definitely worth a visit!

Food is amazing, well prepared and with great taste and texture. Place was packed but service was really good and and the food came in quickly. Super happy with the visit!

Very, very good. The doner kebab plate is amazing. Rarely have I found such a huge piece for such a reasonable price! Sometimes you have to be patient, as it can get very busy. Last Sunday, I had to wait about 30 minutes for a 2Go doner kebab plate. It wasn't pleasant, but the staff were very friendly. They gave me an ayran on the house because I had to wait so long. I'll be back often, as I really enjoyed the food and it seemed very clean. They also accept card payments, and the service is excellent. Best regards

Once and never again! Ordered lunch, but despite the offer, no drink was included. The food was mediocre; instead of feta cheese, they served something else. Just about 30 meters away, there's a better and much cheaper grill snack bar with real feta cheese and homemade coleslaw, and friendly owners!

Never again – absolutely disappointing My visit to Restaurant Ada was unfortunately a complete disaster. The portions were extremely small, the meat arrived cold, and the food tasted absolutely terrible. The ambiance seemed unhygienic and uninviting. I was particularly struck by the staff – unfriendly, at times even disrespectful. The owner himself was very rude and treated guests in a manner that is absolutely unacceptable. They even tried to pressure them into leaving positive reviews – behavior that I find very questionable. I definitely cannot recommend the restaurant. There are many better alternatives with good food and friendly service. I honestly can't explain the many positive reviews here – they may come from people close to me. For me, it's clear: never again. A rating below zero would be appropriate.

The Kurds always have good food 👍thanks for everything Abi

The food was delicious and the staff were very friendly. I definitely recommend it to everyone.

Waited 50 minutes for two doner kebabs. Didn't know that was possible.

The food is really top-top, very, very tasty, but now we come to the service and the waiting times. The service is really, really catastrophic, they can't get anything done, unfriendly and the waiting times are ungodly, it's really such an outrage. I was here with my family and was told 30-40 minutes, at the end of the day we waited over an hour for the food, such a disgrace for food like that, even if it tastes delicious, I won't be coming here again.

An absolute insider tip in Hamburg! The Turkish food is simply fantastic – fresh, authentic, and prepared with love. Every bite was a delight! I'd especially like to highlight the super friendly and attentive staff – you feel welcome from the very first moment. An all-around harmonious atmosphere and a place I'd happily recommend. For me, this is definitely a top address in Hamburg when it comes to Turkish cuisine. I'll definitely be back!

Dear Team, Today I visited your restaurant with two companions. I'd been meaning to stop by for a long time – I'm from Hanover – and it was simply wonderful. The food was excellent, the atmosphere extremely pleasant and relaxing, and the service left nothing to be desired. I'm already looking forward to my next visit when I'm back in Hamburg! Best regards

Was scammed out of €10 when paying with my card!! I had to wait 45 minutes for my order and, in my haste, didn't pay attention to the card reader. To wait 45 minutes and then get scammed out of €10... never again!!!! One star is too many!!

I've been there twice so far, and the meat and sauces are incredibly good, some of the best in my area. The second time, there were only a few fruit flies in the back seats, which was a bit annoying.

Unfriendly, unappetizing, unkempt staff, never eat here again

I can't understand anyone who gave a bad review here at all. It was probably personal reasons. I've been a regular customer for a long time and haven't been disappointed once—quite the opposite. The staff are very friendly, as is the manager. I can't think of a better kebab shop in the area. The shop is also clean and hygienic; anyone who says otherwise has personal issues with someone else.

For me the best döner in Hamburg so far

We ate here on Father's Day. I found the restaurant by searching on Google Maps. The reviews for the area were rather average (4.3). My daughter had a kebab box without vegetables, my father had a large veal kebab plate, and I had the large chicken plate. We also had two large Cokes and a large bottle of water. The restaurant was about half full, and the takeaway area was quite busy. It took about 20 minutes for our food to arrive at our table. And what can I say, large kebab plates really are large kebab plates. The meat was very tender and delicious. The fries and salad were a generous side dish. But it remained a side dish, and you didn't get the feeling that they had cut corners by replacing meat with salad. The sauces you chose could be served in a separate bowl. I have to say, it was an absolutely wonderful experience, which the friendly staff also contributed to. To confirm my first impression, I returned a week later. And the lunch special, featuring a kebab plate and a drink, definitely won me over. Bottom line: this will be my go-to kebab restaurant. Even the 10-minute bike ride is worth it.

Very tasty food, highly recommended 👍

Thank you for the charming service this afternoon. Stylish, fast, and delicious.

Everything was great!!! BEST Döner Kebab Top service, top prices, absolutely nothing to complain about

Yesterday i went to this restaurant for the first time and had great experience. I ordered Doner Teller and it was delicious and fresh. The atmosphere of restaurant was really nice. It was clean and cozy. The staff were really friendly and greeted me with smile and helped me choose my food. I would definitely recommend this place. 👍🏻

Disappointing, rude, and disrespectful – never again! I was a loyal regular at this restaurant for years and recommended it to many friends. But after my last visit, I'm finally done with it – and for good reason. I was dining with a friend, and some acquaintances happened to be sitting at another table. They – out of pure kindness – paid for our meal right away, without us knowing at first. When we wanted to pay later, the staff still charged us as normal, without saying a word about the fact that our bill had long since been paid. When our friends informed us and subsequently returned to the restaurant to demand a refund for the double payment, the behavior of the staff and the owner was not only unprofessional, but downright disrespectful. No sign of understanding, no apology – instead, they became rude and rude. And as if that wasn't bad enough: They didn't even refund the full amount that was overpaid! Mistakes can happen, but how you deal with them shows your true character. And here, all decency was lacking. It's clear to me: I'll never set foot in this establishment again – and many of those who became guests in the first place because of me won't either. I had already had a very disappointing experience with this restaurant, which prompted me to call it quits after years of being a loyal regular. But after some time, I wanted to be fair and gave the place a second chance despite everything. Unfortunately, it became clear that my original judgment wasn't harsh enough. Update: On my return visit, the staff immediately recognized me. But instead of apologizing for the earlier misunderstanding or inappropriate behavior, I was confronted openly: They accused me of not deleting my negative online review – and threatened me in all seriousness with legal action if I didn't remove it. Such a reaction to justified criticism is not only unprofessional, it borders on intimidation. I calmly replied that everyone has the right to share their experiences publicly—especially when they were so negative. The discussion then became even more absurd: They tried to blame us for their own misconduct and portrayed us as unfair. Instead of taking responsibility or at least seeking understanding, the tone became condescending, aggressive, and personally hurtful. For me, this is a definitive conclusion: This establishment not only lacks customer service, but also basic respect. I can only advise everyone to think carefully about whether they want to support such behavior by visiting or even recommending it to others.

I had a hair or an overly long beard in my dürüm. Nobody else had a beard that long. I was offered a new one, but I had to throw up. The staff is very unfriendly and seems unkempt. Overall, the place is dirty. Leftover food is lying on the floor. Garbage is overflowing behind the counter. The kebab was a disaster. It was thrown away. The staff is trained to systematically rip off customers, always careful with the change. We were cheated out of more than €4. That's true!!!! Sweat is simply wiped away with the hand, and immediately afterwards, the dürüm is rolled with the same hand. Hygiene is 0, everything looks unkempt. Hygiene is completely inadequate. The employees who prepare the food touch the food directly with their hands, which is simply unhygienic and destroys any trust in the food preparation. Particularly disgusting was one incident in which a customer dropped a coin into the cocktail sauce used for doner kebabs. The coin was simply removed, but the cocktail sauce was not changed; it continued to be used – which is completely unacceptable. It's unclear who touched the coin beforehand, which makes the whole thing even more unpleasant. The food itself was also disappointing. The fries were cold, the doner meat didn't taste fresh, and the portions were too small. When I politely asked for more fries or more meat, I was treated disrespectfully. A no-go!!!!! Given the poor hygiene and the poor quality of the food, I cannot recommend Arda at all. I would give this restaurant 0 stars. Never again!!!!!!

Everything was great!!! BEST Döner in the area! Top service, top prices, absolutely nothing to complain about 👌🏻👌🏻👌🏻

I want to share my personal experience here, not out of anger, but out of disappointment. I have a mobility disability and rely on support in my daily life. Therefore, it's especially important to me that stores are either accessible or at least offer a delivery service. Unfortunately, that's not the case here. Although I've heard a lot of positive things about this store on social media, my experience was frustrating. There's no delivery service, no visible support for people with mobility impairments, and this at a time when inclusion should be a given. I'm not writing this to criticize, but because I believe I'm not alone with this problem. Many people with disabilities rely on such services and are excluded as a result. I hope the team sees this as constructive criticism. Because I really would have liked to support this store.

Amazing restaurant with lots of delicious dishes and super friendly service. I'll definitely be back.

Wow, I can only say wow. I have been working in the kitchen for over 20 years and know what taste and quality is. I can only recommend it.

The doner portions are really big, you should be very hungry, super tasty, I can recommend it, really great

The doner plate is really big, you should come very hungry. The service was top-notch, they were very nice with our baby and they came to meet us with a child seat, great, I will be back.

Very tasty food and friendly service!

The food is very good but the waiting times are really long. For a kebab you wait over 20 minutes and the staff is like that.

Prices a bit high but portions reasonable Unfortunately it tastes like store-bought sauces and bad seasoning

I've been a regular customer for years, consistently good quality and super tasty. I can only recommend it to everyone

The kebab tasted very good but I wasn't full.

I don't judge a kebab shop by whether it delivers once. Many kebabs taste good once, then you come back and it's just so-so. Arda, on the other hand, has been delivering such high quality precisely and reliably for years, something I have never experienced before. For me, this restaurant is in the premier class of the art of the kebab!

I have to say, I haven't received such unfriendly and listless service in a long time. The waitress is a sleeping pill. No hello, slapping our drinks on the table, no asking if everything is okay. The food wasn't that good either. Adana did not taste animal. Not again...

The food is good. The waiting time in a store that is 50% full is extremely long. While we were waiting for our food, there were already 3 complaints from other guests that they themselves had been waiting for almost an hour. Operation is more like sleeping pills on the go. It's a real shame, the store really has potential.

Food tastes very tasty. Very nice service, especially the young lady Jass.

Food was very tasty... Price-performance was absolutely fair

Unfortunately it has worn off a bit. Don't know if it was the birthday party at the table opposite. Food was ok, drinks took too long considering it was almost empty and the birthday group hadn't arrived yet.

With a kebab box you get 10% meat and 90% rice. Doesn't work at all

Just ordered and paid for 3 things on site. Baklava not received. No telephone contact possible smooth 6

Food was great and nice staff. But unfortunately I have one negative point: it was too cold for me. Nevertheless, I'm already looking forward to the next visit.

Since the main aspect of a restaurant review for me is the food, I can only give Arda 5 stars. For me the best kebab in Hamburg. From the meat to the salad to the sauces, everything is always delicious and fresh. Dishes such as Adana or Köfte are also highly recommended.

The food tastes very tasty but I'm still waiting 1:30 hours for a kebab plate because the waiters serve the people at the counter first and not the people in the restaurant. I don't think it's good that the people in the restaurant aren't the first priority!!!!

Hello, the food and service is always great here. We have been regular guests for years and this is the best restaurant in the east of Hamburg. Keep it up!

One of the top kebab shops in Hamburg!

Best pineapple kebab. Soooo juicy. Took 10 minutes longer than usual today. Because of Lent. Can only recommend the store.

No. 1 in Hamburg! The wait is always worth it.

Waited 40 minutes for the order. Abandoned, waiting too long

I waited 30 minutes for a kebab... that's far too long for the kebab to be cold. I was stalled for over 30 minutes with the words “it’s almost ready.” Delicious kebab but the service was very bad.

Doner kebab tastes real and the kebab men are also very, very nice. We also thought the waiters were nice. Always gave them tips. Sometimes a lot, sometimes normal. Then we asked for Cay twice today and nothing else was ever charged. Our bills are getting higher and we don't just stop at a kebab in a flatbread. Suddenly I hear customers loudly gossiping about us and one of the waiters asking the younger employee whether we asked for tea on our own initiative. Then the younger one comes to us and says there is no tea! Suddenly 2 minutes later the tea is brought to us after our meal and added to the bill. Is it actually still possible?! We are regular customers and leave large sums every time. Then there is gossip about tea and suddenly there is tea. Outrageous! Unfortunately that was our last visit. Thanks to the lovely kebab men who work hard and don't even have the time to gossip like the waiters in the restaurant area. We didn't expect it!

It's not possible that you can't order online from them.

a restaurant I want to come back to, delicious food, very nice service I recommend !!

The food is really delicious. I've eaten better, but also worse. The service is bottom drawer. the waiting times are astonishing.

Absolutely recommended if you like Turkish cuisine. Friendly service and the food was tip top! However, the ambience is a bit simple and it seems more like a snack bar than a restaurant.

Delicious. The falafel kebab is also worth recommending.

We have ordered food here several times. The service was always friendly, the ambience was much nicer after the renovation and I can't say anything bad about the food. The waiting time has also been ok so far. Everything great!

For me, the Arda Restaurant is one of the three favorites in Hanburg when it comes to a standard kebab bag! Super tasty, fresh, crispy flatbread covered with (lots of) sesame. Simply great - toasted bread, the deliciously spicy meat with the crisp salad and the fruity sauces simply give the kebab its uniqueness. Price performance is good - the clean sanitary facilities are worth mentioning. I like to come eat here!!!

Very nice Turkish restaurant with fast and competent service. Food can be quickly ordered and taken away at the front, and there are an estimated 50 comfortable seats at the back. The food is always freshly prepared at the front and back and is very tasty. The prices are absolutely reasonable, and if necessary you can find parking across the street. Absolutely recommended.

As a kebab man from Schleswig Holstein, I have to admit that this is the best kebab in northern Germany.

The lady who took our order clearly didn't feel like it and quickly ate breakfast. The cheese was missing from the veggie sandwiches, of course we didn't eat it until we got home because we had ordered take-away. The bread was standard, the salad was fresh and tasty, the special requests were also taken into account, unfortunately there was very little sauce on it, so it was a bit dry. I know it very differently from before and there really wasn't much going on when we were there.

Delicious! My favorite in all of Hamburg

Great restaurant and above all good service with brilliant food in a lovely ambience.

Very tasty, great value for money

The kebab plate is a dream. Meat salad and the cocktail party were very tasty. We'll be back.

Incredibly bad service - never again! I went to Arda and it was an absolute disaster. First of all, I had to wait ages for my food, even though it was just a simple kebab - nothing particularly complicated. But that wasn't even the worst part. The staff were incredibly disrespectful and made absolutely no effort to appear polite or professional. In addition, the staff seemed unkempt and dirty - that spoiled your appetite. If the external impression is so miserable, you don't even want to know what the kitchen looks like. I absolutely cannot recommend this place and will definitely never eat there again!

We had dinner there today. I think the price/performance ratio is very good. The dishes tasted good and the service is good. We'll definitely go there again

The Arda Restaurant not only impresses with a delicious grilled dish, but also with an atmosphere that exudes real hospitality. The friendly staff makes you feel welcome from the first second. What's particularly nice is that it's good form here to offer guests tea - a small but warm moment that rounds off the visit. A place where you can settle down and enjoy the quality and service.

Best kebab meat in Hamburg! We love it so much 🥰 We have a regular table here! After the meal, and now even as a welcome, there is a Cay. Really very tasty and incredibly friendly!

The food tastes great. Unfortunately the service is very slow and inattentive. It takes forever before you even get around to looking at the menu and then you know what you want and it takes forever until you can order. You can expect it to take around 30-40 minutes until the food is actually on the table.

Had dinner there in mid-November. I ordered a kebab plate. The meat was nice and thin and evenly sliced. Tastes super good!!!! What I didn't like was that some pieces of meat weren't cooked through yet. They shimmered pink through. The parts that were cooked through were super tasty and crispy. When I took off my jacket to eat, I was very cold. I felt the rooms were not heated. In summary, a nice place to eat with little room for improvement. Definitely come back!

So... the food tastes really good, I have to say, but the service is a complete disaster! We are here for the second time around 7/8 p.m. and the service is not at all attentive and takes an incredible amount of time so I had to get the menu myself.. This is the second time this has happened so I'm thinking about coming back.

We recommend the kebab jumbo portion, which will definitely make you eat it. I have nothing to complain about. I've been a regular there for years

I went there yesterday because of its excellent reputation. And what can I say? It was the best kebab I've eaten in a long time. I'll definitely be a repeat customer, but soon on Thursday or Sunday to test the lamb kebab.

We waited just over half an hour for the food and there was no bread with dip like other Turkish restaurants usually do. The restaurant was completely full, but guests who came after us got their food beforehand.

Unfortunately, portions have shrunk by around 30% since November 2024… It still tastes very good!

Great shop if you want a kebab plate then at Arda! Lots of meat, you'll always be full! Atmosphere also cozy.

It's a very warm and friendly business and the food is great.

A beautiful restaurant with good food

Good restaurant We ate kofta plates twice and the portions of a kebab were OK.

A few days ago we bought four kebabs in your restaurant. However, when we got home we discovered that both the sauces and the salad were missing, even though we mentioned everything when ordering. Instead, the kebab consisted solely of meat and fries or bread and rice, a composition that in our opinion doesn't do justice to the actual dish. Especially with such high prices, we expect a certain standard that was not met here. Based on this experience, we would not visit the restaurant again and would not recommend it to others.

Mega store!!! The kebab plate is 10/10

We have eaten at Arda very often and have always been satisfied. We recently ate chicken for the first time and both had gastrointestinal problems! Either there is something wrong with the product delivered or with the hygiene in it Load. It's a shame, but I won't eat there again in the future.

The food took too long to be ready. Everything else was good.

Best kebab in Hamburg. For me there is only you. 👌🏻

The food is GREAT. The portions are HUGE. The large kebab plate is amazing for the price.

A very nice restaurant with friendly employees. The kebab is very tasty with fresh ingredients and very good meat.

Unfortunately, this restaurant surprised me very much in terms of negative value. I have received good experiences from another familiar person and unfortunately when I ordered the mixed plates I saw no quality or quantity at all, the starter was served after we had received it and the table was cleaned up, even though my companion was eating. I don't know whether it was a one-off bad luck move or not, but in my case it was unfortunately disappointing.

Unfortunately I don't understand the previous reviews. The food is okay, nothing special. All YouTubers promote the best kebab in HH. Unfortunately no.

The best kebab I've ever eaten. The prices are high but the food is very tasty and the portions are huge.

The people behind the counter know their stuff!, super tasty bread, the sauce(s) applied in such a way that the taste is not masked and the ingredients are all fresh and flavorful. In short, the best kebab in Hamburg!