Aladdin Terras in Duisburg

Disastrous organization and disrespectful service – never again! We had reserved a table for Ramadan and told the restaurant in advance that we would be a little late - this was confirmed. But when we arrived, our table was already given to other guests. We were offered a seat outside on the terrace. After half an hour (!) we were told that the terrace still had to be prepared. While the breaking of the fast had already begun, we were not even offered water, even though it was clear that we were fasting. When we wanted to speak to the managing director, we were told that he wasn't there - no one felt responsible and communication was just chaotic. After a long wait and without any solution, we finally left in frustration. This is not how you treat guests - especially not during Lent. Absolutely disappointing and definitely NOT recommended!!!!!!!!!!

Unfortunately our visit to this restaurant was a bitter disappointment. The service lacked any attention and professionalism. Despite repeated warnings from us, we were simply ignored for an unreasonably long period of time. The waiting time was particularly irritating: After we placed our order, nothing happened for a long time. Only after repeated inquiries were we told that we would have to wait another 20 minutes for our tea as it was apparently no longer in stock. Such poor organization and communication are simply unacceptable in the catering industry. Going to a restaurant should be a pleasant experience, but here it felt more like a test of patience. If you value courteous service, you should look for an alternative.

The food at the Aladdin Terrace was delicious and freshly prepared. The ambiance is beautifully designed, but it was quite loud, making relaxed conversation difficult. The waiters seemed a bit hectic, but Mr. Sahin was particularly friendly and attentive, which made the service very pleasant.

Very tasty and fresh, it's better to reserve in advance to get space. Really good

The quality of food and service is excellent, I recommend it to everyone….

We went to the Terras Ocakbasi restaurant for the first time today. The day before yesterday we made a short-term reservation for 6 people by phone (breakfast buffet). The first contact on the phone was very friendly. We were warmly welcomed on site, the service was always friendly and very attentive. The team was very well organized. The restaurant was also very busy. The breakfast buffet is varied and was replenished regularly and in a timely manner. The dishes are seasoned optimally for our taste. We would like to come back for dinner soon and will highly recommend Terras Ocakbasi to everyone. Many thanks to the whole team.

The mezze starters were incredibly tasty, especially the pide with gratinated cheese – a dream! For the main course we had a mixed grill plate and a fish plate, both highly recommended. The service was friendly and attentive, and the atmosphere was very cozy. An all-round successful experience! I will come again!

It is very modern. The service and the food tasted very fabulous and the ambience was great. I would recommend it to everyone♥️

Very tasty dishes, traditional. Super friendly staff!

I found it very successful. Thank you very much for your interest. If you want to have a nice meal with pleasure, you will not be disappointed with its taste.

Very tasty, prices 14.90 adults, 6€ for small children

So far I've only been to Terras for breakfast. Usually always very crowded in the morning. I found that it was much more pleasant in the evening. If I had known that I would get the best grilled plate here, I would have come sooner. For the grill plate: Everything in sufficient quantities. Properly grilled (not too dry). Food is served on a stone slab that is heated. Food stayed warm for a long time. At other restaurants the food usually arrives lukewarm, but here everything is still really hot. Ate a hot tomato for the first time (burned my mouth). Otherwise I won't eat these things because they're already cold... Always welcome again soon👍😊👍

The food was very good.. and the service was very good.. the treatment of the staff was good.. for the atmosphere and cleanliness, I give them five stars.. you can have a good time there .

It has a decent atmosphere, the attention is wonderful, the food is delicious, the meat is as good as cotton, it is a spacious place to go without hesitation, it is a place I will definitely visit if I come across it again.

The food on site was varied, very tasty and the restaurant, above all, very clean. The quality of the food was highly recommended, well prepared and well tempered according to the preparation.

Very nice staff, very, very tasty food. Price performance is top

Friendly service, cozy atmosphere. However, due to inattention, we had to ask service to clear it up

Best of all time of the century

An absolute disaster. Very disorganized, very crowded and loud, unclean. Not for people who want to have a relaxed brunch on Sundays

Super delicious breakfast. Family and very friendly atmosphere.

The breakfast buffet can be highly recommended. We'll be back.

We visited the restaurant yesterday and were extremely satisfied. The food was of excellent quality and we enjoyed it very much. The waiters were extremely friendly and attentive, which made our visit even more pleasant. The price-performance ratio is also excellent. We can only warmly recommend the restaurant.

Food was great, waiters were sometimes too overwhelmed

Very nice, everything was clean and tasted good too

The worst open buffet I've seen, nothing was refilled, you had to ask if there were tomatoes, eggs, cucumbers or other things to be refilled, and there was still no refill, definitely not recommended, as I said, I have something so bad not seen

I had the breakfast buffet there today, it was very tasty, nothing was missing, the service was friendly and everything was very clean. I would definitely recommend this restaurant.

Hello everyone, welcome to Qeshta Ba Mahal

Very friendly and attentive service, extremely delicious food. I always enjoy coming back 😊

Very friendly staff and very good food. The equipment is a bit old.

Very, very tasty, everything was prepared with love, service is attentive and courteous.

We visited the breakfast buffet with three adults and three small children and were completely thrilled. The food was delicious and was always fresh and refilled in abundance. We were well looked after and went home completely full and satisfied. The friendly and attentive staff rounded off our experience. Another plus point: Parking in the parking garage is free and you can get to the restaurant directly from there. However, the way there is not well signposted. Pay attention to the green door that can be seen in the photo - this leads directly into the restaurant. We are already looking forward to our next visit.

Nice staff, food good, service great.. Negative, put clothes in the laundry after dinner..

I have been to Warbeg Neumühl, Meiderich, Hamborn Alladin Restaurants, but I was disappointed in Terass Restaurant. I went for dinner with my daughters at 17.00 and there were 2-3 tables, although the others were empty, the food took 1 hour to arrive. Is Warbeg yours yet?? Or did you transfer it because I was disappointed? Respect.

I can recommend the breakfast buffet very tasty and friendly service

Top, very friendly, great service in the restaurant, great ambience from the outside, unfortunately it is very underestimated. We are really looking forward to the next time 👍🍀

15 euros per person open buffets.

Great location for breakfast! A very friendly, courteous and attentive service. Very diverse selection of Turkish dishes. Price/performance is really great! We felt comfortable and will be back soon.

Very, very nice and welcoming atmosphere. The staff is super nice and accommodating, always polite and with a smile on their faces. These points alone are worth a rating of 5/5. The food - ordered here Izgara plate (mixed meat plate) and Kuzu-Sis (lamb skewer) - came with free(!) salad for both people and a meze plate (mixed starter plate). The two dishes were incredibly tasty and worth more than 5 stars. Always happy!

Very tasty food, friendly staff, good music and nice atmosphere. Definitely recommended!😊

One word: culinary art. Very tasty, everything is just right there.

I can highly recommend Aladdin Terras! The food surprised us very positively! Extremely tasty and a very large selection! Among other things, we ordered the mixed grill platter. It's really delicious and not too little. The starter was the 6 plate. The food is served with a small, beautiful dry ice decoration. The eye definitely eats here. The service is very friendly and accommodating without being intrusive. You can also eat on the very large and beautiful terrace. We are completely satisfied with everything! Parking options are also great! Simply drive into the parking garage in the same building and you will park right next to the entrance. I can highly recommend this restaurant to you! We are here more often now. Thanks!!

It is really very clean and has everything you need for a great breakfast.

Early in the morning for Mittagessen, Come and order Abendessen at noon and your order will arrive at your table. This is the only way I can explain the slowness of the service and the kitchen.

Sooooo lecker und immer wieder frisch! I was amazed by the Tripe Soup and I definitely recommend it to everyone... and I couldn't find anything to say about the marinated mushrooms in curry sauce, the bagel, the pancake, it was all okdr, it was delicious 💯✔️ man fühlt sich definitiv sehr wohl wie zuhause 🏠 there was even fried bread, just like in my childhood ❤️

Frankly, this day disappointed me. Because cleanliness is zero. When I saw the stairs, I was disgusted and went up. The chairs inside are terrible, always dirty. The open buffet was also very sloppy. Why can't any place maintain its first line? The service is zero for the price paid. I don't recommend it to anyone, don't go and pay a bonus.

We were there for breakfast today. Everything we ate was perfectly fine. The selection at the buffet was clear but still sufficient. Personally, I missed the labeling on the prices. I can say about the ambience. Very cozy, but could be improved. In some places the wallpaper was coming off. But otherwise very nice there. The service was very nice. Gladly again.

I ate here yesterday and I can more than recommend the restaurant, everything was right down to the smallest detail and everything that was served was delicious. I ate Turkish food very often, but this was different. The Ayran and even the dips, which taste almost the same elsewhere, were a very, very good start here.

You pay 15 euros p.p. at the checkout. and gets a large plate, the rest is available at the counter.. But after the first course you want another clean plate.. well unfortunately you don't give it!!!! Don't be mad at me but the chairs weren't good, I didn't see any sesame rings either, a bit disappointed... could be even better...

It's been a long time since I've eaten something so tasty. Super friendly staff. Service is unique...again at any time.

Fabulous food, very nicely presented. The food tasted very good and the staff was very friendly. The ambience is cozy and the outside area where we sat was pretty good too. That definitely wasn't the last time we ate here.

See good Turkish cuisine and friendly staff

Very nice hours spent with great service, thank you

Top store, as always. This time we went there for breakfast. The open buffet was excellent despite the holidays. Lots of choice, everything fresh, warm and delicious, lots of bread varieties, tea, coffee, orange juice, apple juice, fruit cake stand, sweet desserts, just like in the land of milk and honey. Cleanliness 1A. Super friendly and courteous staff. Everything gets 10 ⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️ from us. Many thanks to the great team.

Very tasty and always friendly.

The best thing in the area is just a little hidden and is on the first floor Adana's grilled dishes are perfectly seasoned and can only be recommended

We went for breakfast for 2 people for 30€ There was a mediocre selection The taste is rather poor The view from the terrace to the intersection is the highlight. The products are not tasty.. Not justified for the price

See delicious and inexpensive food. Service wonderfully friendly. We'd love to come back.

Everything was super delicious, I can only recommend it 👍

The best breakfast buffet in the area. Fresh, delicious and lots of choice!

The place is amazing and the quality of the food is second to none Each time is different from the previous

Food really tasty and large portions. Service was super friendly. Price ratio is also very good.

Good. But a bit of variety would be good... we've been there more often but always the same selection for the past 2 years

Very nice restaurant, you can sit inside and outside. The food was also very tasty, personally I would think it would be better if it said exactly what kind of food it was, some of it you can't really tell. But I would eat there again.

We were there for lunch with several hundred people right after the breakfast brunch on Mother's Day. Despite everything, the staff was extremely friendly and helpful and the food was more than generous and not possible with the free additions (bread and various types of dips), but it was very tasty. We will be very happy to come back.

So I'll only rate the breakfast buffet now. I've often had breakfast at Aladdin, where I've always been happy, but today I went to Aladdin Terras and I was a bit disappointed. There is less choice and at least for me today nothing was really refilled, there were a lot of empty plates in the buffet. Next time I would go to the normal Aladdin because I personally (and my companion of 3 people) like the buffet better. You don't get the same offer for paying the same price.

I WAS DISAPPOINTED, MANY KINDS OF FOOD, BUT NOT TASTY... and I paid a lot for 2 people. Neither the restaurant nor the food was worth it.

We were there (pre-booked) with 12 people and it was just chaos. We were stuck in a draft because the balcony door was constantly being opened. 3 of us didn't get any food at all and some of the others had to eat cold. The team seemed very uncoordinated and chaotic. So we won't be eating there anymore!

Unfortunately no breakfast brunch available on the day we visited.. probably due to Ramadan. Next time better luck..

Were there yesterday. 04/02/24 Too few staff. Food didn't come even though we were the first to order. So we waited 2 hours for nothing. Nobody cared about us. So not recommended

We were there for breakfast today. The offer was good, but the cutlery, which you could take yourself from the cutlery containers, was not clean at all. You had to look carefully to find something clean. Unfortunately the same thing happens with the soup bowls and the coffee glasses. That's why we won't go there again.

Even though we arrived an hour before Iftar, we received NO food despite waiting. We were completely forgotten on the terrace and our table was not set. Given the circumstances, the restaurant did NOT have enough staff to handle the expected rush. PUREEE DISAPPOINTMENT!!!!

Catastrophe!!! Food didn't arrive even after 2 hours, the wrong dishes were served, the side dishes were all forgotten (rice, fries, etc.). They were even so cheeky that they brought us something else instead of the food we ordered, saying: "We don't have that anymore, now you can get something else, just eat that."

There was no space inside the restaurant so we were offered a place on the terrace, it didn't bother me as it wasn't that cold, but you could tell that the terrace wasn't really open, it was still untidy there, it was Not even the table was wiped down for us. In addition, people were almost forgotten there. I was on night duty that day and wanted to eat something relaxed beforehand, but we had to wait a long time for our food. After 40 minutes we asked the waiters where at least the basket with the bread was for the starter. We then had to find out that there was only food after Iftar. For me, who isn't even Muslim, I had to be informed, but unfortunately that wasn't the case. We then said ok, we would like to pay for our drink and then leave, as we were already under time pressure anyway. Then we said OK, our food will come immediately, the food looked good, but the dish tasted almost cold. I think the chef prepared everything and then kept it warm on hot plates or something and I also thought the dish was a small portion. I had the Adana with pistachio. The dips for the starter were okay, the bread was good but the lahmacun seemed old and broke when touched or bitten on.

I was there yesterday to break my fast and I definitely can't complain about the food! It was really great! The waiters were all super nice and friendly and always had a smile on their faces, even though there was a lot to do. However, I give one star deduction for the fact that we were charged for the supper, even though we had asked a waiter beforehand whether we had to order the soup separately. Many restaurants offer the soup on the house during Ramadan. Since it was our first time in the restaurant, I specifically asked if the soup was included with the Iftar or if we had to order it extra. The answer was that soup is always included at Iftar. Our soups were then on the bill at the checkout. I explained to the gentleman at the checkout that we had been told something different and that we had asked specifically. He then said that you had to order the soup separately and pay for it. I explained that we hadn't ordered the soups and that was why we asked. And he then asked whether we ate the soup or not. I find that very, very sad, especially during Ramadan. People go there with a certain budget and ask extra and then you can't even apologize for your own mistake or take responsibility for it. The delicious food is great but the rest should also be good. And making a profit like that is really sad.

With everyone understanding that it is Ramadan, I have never experienced such unfriendly and overwhelmed staff. We ordered 45 minutes before Iftar and received the food 1 hour after Iftar. When the food finally came, I got another plate instead of Adana and they said we don't have Adana, you get that. What an impudence that I wasn't even asked if I wanted something else. The lamb skewer came from a friend and was still tough. When we repeatedly asked for ketchup and mayo, it was thrown on the table. Other orders we made didn't arrive and were still billed later. Toilet was a mess, very dirty. I can't recommend it to anyone.

The orders came an hour later. We received dishes that we did not order on the grounds that the dishes we originally ordered were no longer available. There is no reference to this. We didn't receive all the dishes that were ordered and there wasn't even an apology. Instead, ketchup/mayonnaise was literally thrown on the table with an impossible comment. This is not how customers are treated. During the entire stay we had to repeatedly point out that our order was not there, wrong or incomplete.

Unfortunately we've been there twice, but both times we informed the waiters that we were just outside the door to have a smoke and, despite prior agreement, both times our table had already been cleared. Simply annoying. Otherwise nice atmosphere and delicious food

I have been visiting Aladdin Terras for many years and still find the breakfast delicious. The quality has not changed over the years. The buffet offers a wide selection so that there is something for every taste, including various drinks such as tea or orange juice, or even dessert. Unfortunately, I have to notice that the price is continuously increasing, which I no longer find appropriate after a certain time.

Everything is well presented, but the taste is mediocre.

Simply great. Food top. Yummy. Great quality. Ambiance nice. A bit loud music for my taste. Prices absolutely okay. Unfortunately the corner where the restaurant is located is very shabby but the shop can't help it.

Delicious breakfast buffet with a large selection. Good mix of sweet and savory food.

Very tasty food and best service

MashaaAllah very good shop, good atmosphere, everything was good, the staff was good

It's become way too expensive and there's less of a buffet

It's a very nice restaurant, with a super delicious breakfast, we'd love to come back.

Very good grill platter served on a hot stone and it was hot for a very long time. The meat tasted so good and I can only recommend it

On the 1st floor. Elevator available. With a terrace for smokers e.g. Selection from soup to fries, salads, sweets. Drinks tea, coffee, juices. February 2024 per person.14.90€ Parking spaces available around it.

Biggest compliments to the Aladdin Terras team. The three of us had dinner there yesterday. It was FASCINATING. The food more than 10 stars. (Super tasty, very fresh, served quickly and hot) The service more than 10 stars. (Very friendly, very attentive. Cleanliness, ambience, atmosphere, simply everything in one more than 10 stars. We recommend it 100%!!!! Thank you, perfect team. ⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️

Sehr guter Service mit sehr gutem Essen und Ambiente, preislich auch sehr gut

Sehr gutes Essen...Bedienung ist super freundlich und nett....kann man echt empfehlen....

Herşey çok temiz ve lezletliydi

das Essen schmeckt immer&der Service ist hier nicht zu toppen

Die beste Beyti Adana die ich in meinem leben je gegessen hab es war einfach wunderbar es gab nichts zu bemängeln. Das Personal und der Service Top Auf ein nächstesmal 😍

Wirklich tolles Frühstücksbuffet, reichlich und lecker. Man fühlt sich wie im Urlaub in der Türkei. Sehr authentisch! Würde ich auf jeden Fall empfehlen!

Wir waren im siebten Himmel, sehr netter Service und das Essen war der Knaller. Wir können es sehr gerne empfehlen.

Das beste Türkische Restaurant in nrw

Sehr gutes Essen ! Immer wieder gern !

Sehr schönes Restaurant. Die Bedienung ist sehr freundlich und der Vorspeisenteller ist der Hanmer gewesen. Zu dem sind Hunde erlaubt - was recht selten ist in türkische Restaurants. Wir waren sehr zufrieden und werden definitiv wieder kommen ! :)

Lecker gegessen. Nette Bedienung.

Waren das erstmal dort und waren überwältigt. Service und Essen waren top. Freuen uns schon auf das nächste Mal.