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Die besten Restaurants mit Vietnamesisches restaurant Essen in Bad Soden am Taunus

1 Restaurants im GastroRanking

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4,2

606 Stellungnahmen

location-iconClausstraße 2, Hessen
Vietnamesisches Restaurant
outdoor_seating_61971takeaway_61971delivery_61971

Honestly a very disappointing experience yesterday. Have been here a few times last year, once outside for a birthday meal and once inside for lunch. The positives: the food quality is really good. Portion size ok. Decent selection of vietnamese/thai/japanese dishes. The atmosphere is really nice. However yesterday my wife ordered a tofu curry (she is vegetarian) and she ate a piece of chicken in the dish... upon further investigation she found 2-3 other pieces of chicken. She complained to the service staff... they said OK and went in the kitchen where we could hear them telling the chef off... after that though there was no action or apology. my wife only ate less than half her meal and was too uncomfortable to raise it again... they didn't take the dish away. 30min later they took the plates away and asked if everything was good, my wife said again that she couldn't eat the dish further due to the chicken / vegetarian topic. Only then did they offer to make a small portion of tofu curry on top. We said yes, then realised that we wouldn't have time. We then informed them that we wouldn't have time. They then brought a mini portion out as a takeaway. At least something, but honestly it was a bad service experience. They should have apologised straight away and asked if she wanted a replacement meal. Or should have then taken it off the bill. Instead they charged full price. A shame as the food is really good and the location is great. However we will have to think twice about returning since you cannot serve chicken to someone who has ordered a vegetarian dish!