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Die besten Restaurants mit Steakhaus Essen in Mannheim
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1091 Stellungnahmen zu 2 Websites
Yesterday we were guests at the Block House again. The order was taken promptly. The salad was served quickly. As always, this one was very good. After 45 minutes we politely asked the waitress whether the order was still coming. Various guests who came after us received their orders before us and had already finished their food at the time of our complaint. When our food was finally served - as always, my husband ordered Filet Mignon and I ordered Rumsteack Mrs. - we were very surprised. The filet mignon was a thin piece of meat, very small and in no way the shape of the filet mignon as we know it. The flat, thin piece of meat delivered had nothing to do with the desire to serve the filet mignon "through", as has always been requested in the past. We've never been served anything like filet mignon before. My rum steak Mrs. was tasteless and flaky. Due to our complaint, the service employee informed us that supposedly after consulting the chef that it was a filet mignon. As far as my complaint was concerned, I was offered to be served a different piece of meat. Due to the fact that we had to wait almost an hour for our food and I wasn't interested in another rum steak, I politely declined. When another service employee, who had cleared away the plates that had been on our table for a long time, asked whether everything had been to our satisfaction, we also informed him about our negative experience. We were then informed that the pieces of meat were delivered with their respective weights and were not cut by the chefs. The weight of the filet mignon we ordered was not primarily the reason for our complaint, but rather that we did not receive a filet mignon, but instead a different piece of meat, which did not correspond to the price of €30. Conclusion: We will no longer visit the Block House and will not recommend it to anyone else.