Delivery
Pickup
Outdoor
Die besten Restaurants mit Pizzeria 2 Essen in Lübeck
2 Restaurants im GastroRanking
Delivery
Pickup
Outdoor

1140 Stellungnahmen zu 2 Websites
We wanted to place an order for delivery on 4/30/25. We were linked to Lieferando via the Portofino homepage and placed our order for our guests there. When there was still no delivery after 1.5 hours, we asked the restaurant. We were informed that we would no longer be working with Lieferando and that that was why we had not received the order. We should call Lieferando (!!!) and arrange for the amount already paid via PayPal to be transferred back. After we replied that we were linked via the restaurant homepage, they admitted that it was Portofino's mistake, but we should still contact Lieferando ourselves because they didn't see any contact option. There was no apology and no new delivery was offered. My guests stayed hungry that evening and I was incredibly embarrassed. Obviously not the Portofino, it's unbelievable, but even after more than a week, the error hasn't been fixed: You are still linked to the Lieferando page and can diligently place orders there that come to nothing. We have now at least managed to get a large part of the money back from Lieferando. Of course we insist on the total! It is of course up to us to take care of this now. An absolute disgrace, I've never experienced anything like it.

371 Stellungnahmen zu 1 Websites