Die besten Restaurants mit Pizza lieferdienst Essen in Neustrelitz

I've been ordering for years and can't complain. It is normal that it takes a little longer at certain times or on certain days.

On March 20, 2025 we ordered four pizzas at 5:21 p.m. and immediately received the confirmation email stating that delivery would take place within 40 minutes. When no food was delivered after 1.5 hours, I called around 6:50 p.m. and asked. The young woman on the phone told me that our pizza was just coming out of the oven and it would take a moment. After another hour of waiting, a delivery driver still hadn't rung our doorbell and I called again around 7:50 p.m. (2.5 hours after placing the order) and the young woman told me that the driver was just leaving. At around 8:30pm (over 3 hours after ordering) we still didn't have our pizza, so I called again. This time I was informed that our order was unfortunately lost. I don't understand this when I was told on my first call that the pizza had just come out of the oven and on the second call that the driver had just left. When I read the other reviews online and ask friends, this seems to happen often. We definitely won't be ordering there again, there are plenty of alternatives in the area. Pizzeria Bollywood from Wesenberg manages to deliver within 1 hour and Hayri from Altstrelitz within 30 minutes. It worked for Dettmann in the past. Why not anymore? I haven't gotten my advance payment back yet, even though it was supposed to be done that same evening. This doesn't seem to be an exception either. Update from 04/05/25: Dear Mr. Schmidt, Thank you for your reply to my review on Google. Because I can't respond to your comment directly, here's my answer. Is this Dettmann's new level? We ordered on 03/20/25, I wrote the review on 03/25/25 and wrote you an email on 03/24/25 and 03/26/25 with a deadline of 03/28/25. Which you didn't even respond to. On April 3, 2025, 14 days after the order, you informed us that you had arranged for the refund. Today, April 5, 2025, over two weeks after ordering and almost 14 days after the review, I finally received it. That's what you call instant repayment? I have kept all evidence. Now you want to take legal action. Please look at the reviews from 3 months ago, when you promised the customer Anni Schm that a driver would bring the money that same evening. She also only got the money back after she wrote her review. You can be glad that I didn't press charges of fraud against you. But I'll think about whether I should pass the whole thing on to the press and apply for a background check at the trade office. Best regards Mirko Daether