Die besten Restaurants mit Hotel Essen in Mannheim

The hotel has a fairly good location and a good breakfast. Unfortunately, we received a very dirty room, whereupon we were told that you had made a mistake and that the room was actually closed and that it could not be given away at all. We took up the case with the reception and received a written confirmation the following week that we would receive a refund for the room. That was 2 MONTHS ago now.. again and again you are put off or assured that you now have all the data, but unfortunately there is still no trace of our money.. very, very sad, but you don't treat customers like that around.