Die besten Restaurants mit Hahnchenrestaurant Essen in Heilbronn

We decided to order something from HandleCube, formerly Wiener Wald, on Thursday April 3rd, 2025 between 5 and 6 p.m. Unfortunately the service was a complete disappointment. We had to wait about 10 minutes, even though the employee was right at the counter and kept walking past us without saying a single word. Not even a brief warning that it might take a while or an apology for the wait - we were simply ignored. We are not used to this from either the Vienna Woods or HandleCube, and this experience was really incomprehensible to us. It is an absolute disrespect how we were treated. In Germany you expect at least a minimum of politeness and attentiveness in service, especially in a restaurant or fast food shop. We left the store immediately due to the poor service. It's a real shame that such a negative experience marked our visit because we expected more from HandleCube. Such treatment is really rare in Germany and is definitely not standard.