Die besten Restaurants mit Eklektisches restaurant Essen in Sachsen-Anhalt

People wanted to eat in this restaurant as part of a birthday party. The Franx has a nice ambience and has a large area for several guests. That evening the restaurant was well attended with numerous guests. We sat down at our reserved tables and received the drinks menu after a few minutes. We also asked the staff for another chair, which was immediately denied. We got the answer that "you would have to send a guest away to get a chair". About ten minutes later, another waitress took our drink order. Afterwards you could see the staff running back and forth and serving the other guests. As soon as we entered the restaurant we had the impression that the service staff were overwhelmed, which didn't change afterwards. The employees almost rolled over while walking and almost bumped into each other. After a quarter of an hour we noticed that we still hadn't received any drinks. We were patient and waited hoping that the drinks would be served in a timely manner. But after more than 45 minutes there were still no drinks on the tables, we asked where the drinks we had ordered were and when we could order the food. The service employee asked his colleagues what was going on with the drinks. A few minutes later the drinks arrived - apparently they had forgotten about us! While serving, we asked an employee whether it would take that long to order and serve the food - no answer, just a confused face. A waiting time of over 45 minutes is not acceptable! We had decided to take our drinks, pay and leave the restaurant. We explained to the employee that we would leave after drinks. After a short while, another employee came to the table and apologized for how the evening had gone. He offered us two bottles of red wine and wanted a fresh start to the evening. We politely declined and left after paying. That evening the staff seemed stressed and disorganized. It's not okay to keep guests waiting for that long. Even if an employee Christmas party or something similar takes place at this time, the staff must be prepared accordingly! No recommendation for the restaurant. Maybe you can visit the Franx again in a year - provided the organization is right!