Delivery
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Outdoor
Die besten Restaurants mit Eisdiele Essen in Oberursel (Taunus)
1 Restaurants im GastroRanking
Delivery
Pickup
Outdoor

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We were there after the carnival parade and actually wanted to eat a piece of cake and drink coffee. Two tables were still free, someone had probably thrown up at one of them, but none of the staff seemed to mind, so we sat down at the other table. I then briefly went to the toilet, but when I and another person wanted to go back into the restaurant, we were locked in the toilet. Luckily I had my cell phone with me and called my friend at the restaurant. She then told the counter and was told that the toilets were broken and there was no one there. Meanwhile, a drinks fridge had been pushed in front of the toilet door to give the impression that there were no toilets in the restaurant. After a discussion with the staff, someone was kind enough to open the door for us again. Sentences like “Why don’t you just go to the toilet here” and “We have bigger problems than checking to see if anyone is in there” were used. Later we also noticed at the next table that people were being told that there was no toilet. We then gave up the cake, paid for our coffee and left. It's understandable that it's not desirable for people outside to simply use the toilets, but simply closing them without first checking to see if anyone else is in them and then pushing a refrigerator in front of them is probably an impertinence. If I hadn't had a cell phone with me, no one would have heard us given the volume in the restaurant and then being shouted at... no thanks, then I'd rather spend my money somewhere else where I'm welcome as a guest.