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Die besten Restaurants mit Deutsches restaurant Essen in Neckarsulm

1 Restaurants im GastroRanking

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4,2

2215 Stellungnahmen

location-iconIn d. Au 3, Baden-Württemberg
Deutsches Restaurant
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I tried to make several badminton appointments and it seemed like the staff were more annoying than welcome. There's no way to book appointments online or via email - something that should be standard these days. Unfortunately, the service on the phone wasn't any better either: accessibility is poor, as you often can't reach anyone or are immediately cut off because the restaurant is full. This is incredibly frustrating for customers. Even when we were there for the first time, the same unfriendly attitude was evident. The employee didn't seem particularly happy about our visit and didn't give us clear directions. Since we were new, we didn't even know where to go. Is there a way to change clothes? Are there lockers for valuables? Nobody explained this to us and we felt pretty lost. However, I would like to say about the restaurant that the renovation after the flood was good for the whole thing. It now seems much friendlier, a little more modern and airy. The food is OK, although not exceptional. The overall atmosphere has improved and the renovated area is more inviting to linger. Overall, however, Happy Match leaves the impression that the focus is not on customer friendliness. A user-friendly online booking system is urgently needed to simplify the process for customers and employees. It would also be desirable if people were treated kindly on the phone or in person and didn't get the feeling of being unwanted. The system itself actually has potential, but with this service it is difficult to recommend it to others. I hope something will change here.