Die besten Restaurants mit Burgerrestaurant Essen in Bonn

We have ordered there several times. However, what we learned today surpasses any imagination. All 3 burgers that arrived were completely cold. The cheese wasn't even remotely melted on any of the burgers, the patties were hard and not really edible. The fries with fried onions and cheese sauce we ordered were also cold, hard and no trace of the sauce. When we called the phone number provided to complain about the order, we ended up at Burger me's headquarters, who explained to us that they could neither help nor forward us because this location had not given permission for this. We then tried to file the complaint via Lieferando, which unfortunately didn't work either and they couldn't help us either. In other words, no one was able to accept our complaint and so we are stuck with the €30. It's a shame, we were always very happy there.

Poor quality of the burger patties (frozen, partly gristly). The burger really isn't worth the price.

Burgers are reasonably priced. However, the delivery person arrived more than 30 minutes after we agreed, had the wrong drink and didn't want to give us a receipt

The bad reviews are only for some who have delivery very far away. I ordered 4 burgers to pick up today and I have to honestly say that the burgers were freshly made exactly to our liking. The owner was really very friendly and accommodating.