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Die besten Restaurants mit Bayerisches restaurant Essen in Leipzig
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Last night I had dinner with friends at Augustiner. After about an hour the food was served, but unfortunately my meal was only lukewarm and the spaetzle was even ice cold. The quality of the spaetzle left a lot to be desired: instead of the expected fluffy, soft consistency, they were tough and hard rubbery. When I complained, I was told that the spaetzle was old and had just been warmed up. They offered to take the dish back and refund the price. However, there was no well-thought-out suggestion to repair the damage to my satisfaction. For example, I could have been offered fresh side dishes such as dumplings instead and perhaps added a salad. The goulash itself tasted okay, but it simply needed to be warmed up again to be edible. Unfortunately, there was a lack of both an apology and an adequate solution to adequately correct the situation. In combination with the long waiting time and the overall disappointing service, I unfortunately cannot recommend a visit to the Augustiner.